Page 308 of 480
3086-3. Using the storage features
AYGO_OM_Europe_OM99Q24E
■Inside the glove box
Pull up the lever to open the
glove box.
WARNING
■ Items unsuitable for the bottle holder
Do not place anything other than a bottle in the bottle holders.
Other items may be thrown out of the holders in the event of an accident or
sudden braking and cause injury.
NOTICE
■ Items that should not be stowed in the bottle holders
Put the cap on before stowing a bottle. Do not place open bottles in the bot-
tle holders, or glasses and paper cups containing liquid. The contents may
spill and glasses may break.
Page 381 of 480
3818-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or commercial towing
service, using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Page 382 of 480
3828-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
Bottom of
the vehicle
Page 383 of 480
3838-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Take out the towing eyelet. ( P. 400, 413)
Push the lower left of the eyelet
cover and then open it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel bolt
wrench or hard metal bar.
To prevent damaging the front
bumper, wrap the wheel bolt
wrench with a rag as shown in the
illustration.
Emergency towing
Emergency towing procedure
Page 384 of 480

3848-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
Securely attach a cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
Vehicles with a multi-mode manual transmission: When the shift
lever cannot be shifted. ( P. 428)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel bolt wrench
● Vehicles with a wheel bolt wrench: Wheel bolt wrench is installed in luggage
compartment. ( P. 400, 413)
● Vehicles without a wheel bolt wrench: Wheel bolt wrench can be purchased
at any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
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3858-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without a
smart entry & start system) or off (vehicles with a smart entry & start sys-
tem).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet are installed securely.
If not securely installed, towing ey elet may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
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3868-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch to the “LOCK” position or the key is
removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the engine switch off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Page 400 of 480
4008-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
Location of the spare tire, jack and tools
Towing eyelet
Jack
Wheel bolt wrench
Spare tire
Tool tray
1
2
3
4
5