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5228-2. Steps to take in an emergency
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Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
XFrom the front XFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.
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Page 524 of 661
5248-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets or hooks. This should only be attempted on hard sur-
faced roads for at most 80 km (50 miles) at under 30 km/h(18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
For vehicles with Multidrive, only the front towing eyelets may be
used.Take out the towing eyelet. ( →P. 571, 556)
Push the eyelet cover and then
open it.
The eyelet cover has a rotary
mechanism which allows the cover
to be opened by pushing on the
outer side.
Emergency towing
XTowing eyelet (front) XTowing hook (rear)
Emergency towing procedure
1
2
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5258-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
8
When trouble arises
Insert the towing eyelet into the
hole and tighten partially by
hand.
Insert a wheel nut wrench or
hard metal bar into the towing
eyelet parallel to the front
bumper surface.
To prevent damaging the vehicle,
cover the ends of the wheel nut
wrench or hard metal bar with rags,
tapes, etc.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” posi-
tion (vehicles without smart entry & start system) or IGNITION ON
mode (vehicles with smart entry & start system).
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 224
3
4
5
6
7
8
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Page 526 of 661
5268-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the trunk or luggage compartment.
(→ P. 571, 556)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without
smart entry & start system) or off (vehicles with smart entry & start sys-
tem).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the driv-
etrain and related parts may be dam-
aged.
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Page 528 of 661
5288-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge indicates that the temperature is
higher than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped pro-
fessional, as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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Page 530 of 661
5308-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
If a war ning light tur ns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
turn on or flash. If a light turns on or flashes, but then goes off,
this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected
by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
Brake system warning light (red indicator)Indicates that:
• Low brake fluid (warning buzzer)
• Malfunction in the electronically controlled brake system
→ Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Continuing to drive the vehicle may be dangerous.
Malfunction indicator lamp Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• The electronic Multidrive control system (if equipped);
• The emission control system (if equipped);
• DPF system (if equipped);
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
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5318-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
8
When trouble arises
ABS warning lightIndicates a malfunction in:
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Brake system warning light (yellow indicator) Indicates a malfunction in the electric parking brake
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Electric power steering system warning light (warning
buzzer) Indicates a malfunction in the EPS (Electric Power Steer-
ing) system.
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
PCS warning light (if equipped)
When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Crash Safety sys-
tem)
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
When the warning light illuminates:
Indicates that the PCS (Pre-Crash Safety system) is tem-
porarily unavailable, possibly due to either of the following:
• The part of the windshield around the front sensor being dirty, fogged up or covered with condensation, ice, stick-
ers, etc.
→ Clear the dirt, fog, condensation, ice, stickers, etc.
(→ P. 256)
• Front sensor temperature being outside of its opera- tional range
→ Wait for a while until the area around the front sensor
has cooled down sufficiently.
• Either the VSC (Vehicle Stability Control) system or PCS (Pre-Crash Safety system) is disabled or both are dis-
abled.
→ To enable the PCS, enab le both the VSC system and
PCS. ( →P. 262, 308)
Warning lightWarning light/Details/Actions
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5328-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
(Flashes)
“AFS OFF” indicator (if equipped)Indicates a malfunction in the AFS (Adaptive Front-lighting
System).
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
(Flashes)
Stop & Start cancel indicator (if equipped) Indicates a malfunction in the Stop & Start system.
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Slip indicator Indicates a malfunction in:
• The VSC system;
• The TRC system; or
• The hill-start assist control system;
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
The light will flash when the VSC or the TRC system is
operating.
Low fuel level warning light Indicates that remaining fuel is about 9.0 L (2.4 gal., 2.0
Imp.gal.) or less
→ Refuel the vehicle.
Seat belt reminder light (warning buzzer)*1
Warns the driver and/or front passenger to fasten their
seat belts.
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) off.
(On the center panel)
Rear passengers’ seat belt reminder lights (warning
buzzer)
*1
Warn the rear passengers to fasten their seat belts
→ Fasten the seat belt.
Parking brake indicator (warning buzzer)*2
Warns the driver to release parking brake.
→ Release the parking brake.
Warning lightWarning light/Details/Actions
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