2017 TOYOTA AVENSIS key

640What to do if... (Troubleshooting)
AVENSIS_OM_OM20C66E_(EE)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional. (→P. 122)
●Vehicles with smart entry & start system
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional immediately. ( →P. 122)
●Is the key battery weak or depleted? ( →P. 493)
●Vehicles with smart entry & start system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( →P. 215)
●Vehicles with smart entry & start system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( →P. 123, 152)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( →P. 136)
If you have a problem, check the following before contacting any
authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
AVENSIS_OM_OM20C66E_(EE).book Page 640 Wednesday, June 15, 20 16 4:07 PM

641What to do if... (Troubleshooting)
AVENSIS_OM_OM20C66E_(EE)
●Vehicles with Multidrive
Is the shift lever in P? (→P. 209)
●Vehicles with manual transmission
Do you turn the key with the clutch pedal depressed firmly? ( →P. 209)
●Is the battery discharged? ( →P. 595)
●Vehicles with Multidrive
Did you press the engine switch while firmly depressing the brake pedal?
(→ P. 212)
●Vehicles with manual transmission
Did you press the engine switch while firmly depressing the clutch pedal?
(→ P. 212)
●Vehicles with Multidrive
Is the shift lever in P? ( →P. 212)
●Is the electronic key anywhere detectable inside the vehicle? ( →P. 149)
●Is the steering wheel unlocked? ( →P. 217)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( →P. 592)
●Is the battery discharged? ( →P. 595)
●Vehicles without smart entry & start system
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. ( →P. 224)
●Vehicles with smart entry & start system
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. ( →P. 224)
If you think something is wrong
The engine does not start
(vehicles without smart entry & start system)
The engine does not start
(vehicles with smart entry & start system)
The shift lever cannot be shifted from P even if you depress
the brake pedal (vehicles with Multidrive)
AVENSIS_OM_OM20C66E_(EE).book Page 641 Wednesday, June 15, 20 16 4:07 PM

642What to do if... (Troubleshooting)
AVENSIS_OM_OM20C66E_(EE)
●Vehicles without smart entry & start system
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. (→P. 210)
●Vehicles with smart entry & start system
It is locked automatically to prevent theft of the vehicle. ( →P. 217)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( →P. 182)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not operating) for a period of
time. ( →P. 216)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? ( →P. 532)
●The brake system warning light is on
Is the parking brake released? ( →P. 230)
Depending on the situation, other types of warning buzzer may also sound.
( → P. 530, 537)
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
The engine switch is turned off automatically
(vehicles with smart entry & start system)
A warning buzzer sounds during driving
AVENSIS_OM_OM20C66E_(EE).book Page 642 Wednesday, June 15, 20 16 4:07 PM

645Alphabetical index
AVENSIS_OM_OM20C66E_(EE)
Audio system*......................... 318
Antenna................................. 330
Audio input ............................ 359
AUX port ............................... 359
Bluetooth
® audio ................... 374
CD player .............................. 331
iPod....................................... 342
MP3/WMA disc ..................... 331
Optimal use........................... 323
Portable music player ........... 322
Radio..................................... 325
Steering wheel audio switch.................................. 321
USB memory......................... 351
Audio system (with navigation system)
*
Automatic air conditioning system
Air conditioning filter.............. 491
Automatic air conditioning system ................................ 398
Automatic headlight leveling system...................... 240
Automatic High Beam ............. 278
Automatic light control
system .................................... 238
AUX port
*................................. 322
Auxiliary box ............................ 421
Back door ................................. 143 Wireless remote control key ...................................... 121
Back-up lights Replacing light bulbs ..... 509, 510
Wattage................................. 625 Battery
Battery checking ................... 463
If the battery is discharged.... 595
Preparing and checking before winter....................... 312
Bluetooth
®*............................. 384
Audio system ........................ 374
Hands-free system (for cellular phone) ............. 360
Registering/removing a Bluetooth
® device............... 367
Selecting a Bluetooth®
device ................................. 368
Wireless communication ....... 360
Bluetooth
® audio*................... 374
Bluetooth® phone*
(audio system) ....................... 360 Deleting the call history......... 371
Making a call ......................... 378
Managing speed dials ........... 371
Managing the contacts.......... 372
Phone settings ...................... 368
Receiving a call..................... 380
Speaking on the phone ......... 381
Bottle holders .......................... 415
Brake Fluid ...................................... 622
Parking brake........................ 230
Warning light ................. 530, 531
Warning message ................. 537
Brake assist ............................. 306
Break-in tips ............................. 189
Brightness control Instrument light control......................... 106, 114
B
*: For vehicles with navigation system or multimedia system, refer to
“Navigation and multimedia system Owner’s manual”.
AVENSIS_OM_OM20C66E_(EE).book Page 645 Wednesday, June 15, 20 16 4:07 PM

646Alphabetical index
AVENSIS_OM_OM20C66E_(EE)
CareAluminum wheels .................. 437
Exterior.................................. 436
Interior ................................... 440
Seat belts .............................. 441
Cargo capacity ......................... 198
Cargo hooks ..................... 418, 420
CD player
*................................ 331
Chains ....................................... 313
Child restraint system ............... 55 Fixed with a seat belt .............. 64
Fixed with an ISOFIX rigid anchor................................... 69
Fixing the top strap ................. 76
Types of child restraint system installation method................ 59
Using an anchor bracket ......... 76
Child safety ................................ 54 Airbag precautions .................. 41
Back door precautions .......... 145
Battery precautions ....... 465, 598
Child-protectors..................... 136
Child restraint system ............. 55
Child restraint system precautions ........................... 62
How your child should wear the seat belt .......................... 36
Panoramic roof shade precautions ......................... 432
Power window lock switch .... 182
Power window precautions ... 184
Rear door child-protectors .... 136
Removed key battery precautions ......................... 495
Seat belt precautions .............. 68
Seat heater precautions ......................... 407 Child-protectors....................... 136
Cleaning ........................... 436, 440
Aluminum wheels.................. 437
Exterior ................................. 436
Interior................................... 440
Seat belts .............................. 441
Clock ......................................... 105
Clutch ....................................... 622 Warning message ................. 540
Coat hooks ............................... 433
Coin box ................................... 417
Condenser ................................ 463
Console box ............................. 414
Coolant Capacity ................................ 618
Checking ............................... 461
Preparing and checking before winter....................... 312
Cooling system ........................ 461 Engine overheating ............... 600
Cruise control Cruise control........................ 289
Warning message ................. 539
Cup holders.............................. 415
Curtain shield airbags ............... 39
Customizable features ............ 629
Daytime running light
system .................................... 238
Defogger Outside rear view mirrors ........................ 394, 401
Rear window ................. 394, 401
Windshield .................... 394, 401
Dimension ................................ 606
C
D
AVENSIS_OM_OM20C66E_(EE).book Page 646 Wednesday, June 15, 20 16 4:07 PM

647Alphabetical index
AVENSIS_OM_OM20C66E_(EE)
DisplayDrive information ........... 108, 112
Fuel consumption information.......................... 117
LDA (Lane Departure
Alert) ................................... 273
Multi-information display ........................ 108, 111
Trip information ..................... 117
Warning message ................. 537
Do-it-yourself maintenance .... 446
Door courtesy lights ................ 409 Wattage................................. 625
Doors Automatic door locking and unlocking system ................ 136
Back door .............................. 143
Door glasses ......................... 182
Door lock ............................... 132
Outside rear view mirrors ...... 179
Rear door child-protectors .... 136
Side doors ............................. 132
Double locking system.............. 87
Drive information ............. 108, 112
Driver’s seat belt reminder light ........................ 532
Driving Break-in tips .......................... 189
Correct posture ....................... 32
Driving in the rain .................. 188
Driving mode select switch ... 220
Procedures............................ 186
Winter driving tips ................. 312
Driving position memory ........ 170 Driving position memory ....... 170
Memory recall function .......... 171 Electric power steering
Function ................................ 306
Warning light ......................... 531
Warning message ................. 541
Electronic key Battery-saving function ......... 152
If the electronic key does not operate properly ................. 592
Replacing the battery ............ 493
Emergency brake signal ......... 307
Emergency flashers ................ 518
Emergency, in case of If a warning buzzer sounds................................ 530
If a warning light turns on...... 530
If a warning message is
displayed ............................ 537
If the electronic key does not operate properly ................. 592
If the engine will not start ...... 586
If the parking brake cannot be released......................... 588
If the vehicle battery is discharged .......................... 595
If you have a flat tire ............................. 570, 554
If you lose your keys ..... 122, 131
If you think something is
wrong.................................. 528
If your vehicle becomes stuck ................................... 603
If your vehicle has to be stopped in an emergency ... 519
If your vehicle needs to be towed.................................. 521
If your vehicle overheats ....... 600
Emergency tire puncture repair kit ................................. 554E
*: For vehicles with navigation system or multimedia system, refer to
“Navigation and multimedia system Owner’s manual”.
AVENSIS_OM_OM20C66E_(EE).book Page 647 Wednesday, June 15, 20 16 4:07 PM

650Alphabetical index
AVENSIS_OM_OM20C66E_(EE)
High mounted stoplightReplacing .............................. 515
Hill-start assist control ............ 306
Hood.......................................... 450 Warning buzzer ....................... 89
Hooks Cargo hooks.................. 418, 420
Coat hooks ............................ 433
Retaining hooks (floor mat) ............................. 30
Horn .......................................... 174
Identification Engine ................................... 609
Vehicle .................................. 608
Idling time................................. 189
Ignition switch (engine switch) .............. 209, 212Auto power off function ......... 216
Changing the engine switch mode........................ 215
Changing the engine switch position .................... 210
If your vehicle has to be stopped in an emergency ... 519
Starting the engine ........ 209, 212
Ignition switch light (engine switch light).............. 409
Illuminated entry system......... 411
Immobilizer system ................... 78
Indicators.................................... 98
Initialization Engine oil maintenance data..................................... 459
Items to initialize ................... 638
Tire pressure warning system ................................ 471 Inside rear view mirror ............ 176
Instrument panel/
cluster light control....... 106, 114
Intercooler ................................ 463
Interior lights............................ 409 Switch ................................... 410
Wattage ................................ 625
Intrusion sensor ........................ 92
ISOFIX rigid anchors ........... 69, 75
Jack Positioning a floor jack .......... 452
Vehicle-equipped jack ..................... 571, 572, 556
Jack handle .............. 571, 572, 556
Jam protection function Panoramic roof shade........... 431
Power windows ..................... 183
Keyless entry Smart entry & start system ........................ 148
Wireless remote control ........ 121
Keys .......................................... 120 Battery-saving function ......... 152
Electronic key ....................... 120
Engine switch................ 209, 212
If the electronic key does not operate properly ................. 592
If you lose your keys ............. 122
Key number plate.................. 120
Keyless entry ........................ 121
Keys ...................................... 120
Mechanical key ..................... 120
Replacing the battery ............ 493
Warning buzzer..................... 150
Wireless remote control key...................................... 121
Knee airbag ................................ 39
I
J
K
AVENSIS_OM_OM20C66E_(EE).book Page 650 Wednesday, June 15, 20 16 4:07 PM

653Alphabetical index
AVENSIS_OM_OM20C66E_(EE)
Radiator .................................... 463
Radio
*....................................... 325
Radio data system (RDS)
*...... 329
Rear fog light Replacing light bulbs ............. 515
Switch ................................... 241
Wattage................................. 625
Rear passenger’s seat belt
reminder ................................. 532
Rear seat Folding down the rear seatbacks ........................... 168
Rear turn signal lights Replacing light bulbs ..... 511, 512
Turn signal lever ................... 229
Wattage................................. 625
Rear view mirror Inside rear view mirror .......... 176
Outside rear view mirrors ...... 179
Rear view monitor system
*
Rear window defogger .... 394, 401
Rear window wiper .................. 247
Refueling .................................. 248 Capacity ................................ 611
Fuel types ............................. 611
Opening the fuel tank cap ..... 250
When the fuel filler door cannot be opened............... 250
Replacing Electronic key battery............ 493
Fuses .................................... 496
Light bulbs............................. 501
Tires ...................................... 570
Wireless remote control battery................................. 493
Reset the maintenance data ... 459
RSA (Road Sign Assist) .......... 284 Seat belts.................................... 34
Adjusting the seat belt ............ 35
Child restraint system
installation ............................ 64
Cleaning and maintaining the seat belts ...................... 441
Emergency Locking Retractor............................... 36
How to wear your seat belt ..... 34
How your child should wear the seat belt.......................... 36
Pregnant women, proper seat belt use................................. 37
Reminder light and buzzer................................. 532
Seat belt pretensioners ........... 35
SRS warning light ................. 530
Seat heaters ............................. 407
Seat position memory ............. 170
Seats Adjustment ............................ 166
Adjustment
precautions......................... 167
Child seats/child restraint system installation ................ 55
Cleaning................................ 440
Driver’s seat position memory .............................. 170
Folding down the rear seatbacks ........................... 168
Head restraint ....................... 172
Properly sitting in the seat ...... 32
Seat heaters ......................... 407
Seat position memory ........... 170
RS
*: For vehicles with navigation system or multimedia system, refer to
“Navigation and multimedia system Owner’s manual”.
AVENSIS_OM_OM20C66E_(EE).book Page 653 Wednesday, June 15, 20 16 4:07 PM