2017 TOYOTA AVALON phone

206
AVA L O N _ N a v i _ U
3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the hands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check
the table below.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The hands-free sys-
tem or Bluetooth® de-
vice does not work.
The connected de-
vice may not be a
compatible
Bluetooth
® cellular
phone.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
entune/
∗⎯
The Bluetooth® ver-
sion of the connect-
ed cellular phone
may be older than
the specified ver-
sion.Use a cellular phone
with Bluetooth® ver-
sion 2.0 or higher (rec-
ommended: Ver. 3.0
+EDR or higher).∗46

207
3. WHAT TO DO IF...
AVA L O N _ N a v i _ U
PHONE
7
When registering/connecting a cellular phone
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A cellular phone can-
not be registered.
An incorrect pass-
code was entered
on the cellular
phone.Enter the correct pass-
code on the cellular
phone.
∗⎯
The registration op-
eration has not been
completed on the
cellular phone side.Complete the registra-
tion operation on the
cellular phone (ap-
prove registration on
the phone).
∗⎯
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.
Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
∗51
A Bluetooth® connec-
tion cannot be made.
Another Bluetooth®
device is already
connected.
Manually connect the
cellular phone you wish
to use to this system.
⎯52
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Automatic
Bluetooth® connec-
tion on this system
is set to off.
Set automatic
Bluetooth® connection
on this system to on
when the engine er> switch is in AC-
CESSORY or
IGNITION ON
mode.
⎯56

208
3. WHAT TO DO IF...
AVA L O N _ N a v i _ U
When making/receiving a call
“Unable to dial.
Please check your
phone.”
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
∗51
SymptomLikely causeSolution
Page
Cellular phoneThis
system
A call cannot be
made/received.Your vehicle is in a
“No Service” area.Move to where “No
Service” no longer ap-
pears on the display.
⎯⎯
SymptomLikely causeSolution
Page
Cellular phoneThis
system

209
3. WHAT TO DO IF...
AVA L O N _ N a v i _ U
PHONE
7
When using the phonebook
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Phonebook data can-
not be transferred
manually/automati-
cally.
The profile version
of the connected
cellular phone may
not be compatible
with transferring
phonebook data.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
entune/
∗⎯
Automatic contact
transfer function on
this system is set to
off.Set automatic contact
transfer function on this
system to on.
⎯196
Passcode has not
been entered on the
cellular phone.Enter the passcode on
the cellular phone if re-
quested (default pass-
code: 1234).
∗⎯
Transfer operation
on the cellular
phone has not com-
pleted.Complete transfer op-
eration on the cellular
phone (approve trans-
fer operation on the
phone).
∗⎯
Phonebook data can-
not be edited.
Automatic contact
transfer function on
this system is set to
on.Set automatic contact
transfer function on this
system to off.⎯196

210
3. WHAT TO DO IF...
AVA L O N _ N a v i _ U
When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).
∗⎯
Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
⎯204
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
∗204
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.
∗⎯

211
3. WHAT TO DO IF...
AVA L O N _ N a v i _ U
PHONE
7
In other situations
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the engine
switch is in ACCES-
SORY or IGNITION
ON mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
⎯55
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.⎯⎯
Radio interference
has occurred.Turn off Wi-Fi® devices
or other devices that
may emit radio waves.⎯⎯
The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.
∗⎯
Enable the cellular
phone’s Bluetooth®
connection.
∗⎯
Disable the Wi-Fi®
connection of the cellu-
lar phone.∗⎯
Stop the cellular
phone’s security soft-
ware and close all ap-
plications.
∗⎯
Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
∗⎯
∗ : For details, refer to the owner’s manual that came with the cellular phone.

234
2. DESTINATION SEARCH
AVA L O N _ N a v i _ U
1Display the “Destination” screen.
(→P.231)
2Select “Point of Interest” .
3Select the desired search method.
1Select “Name” .
2Enter a POI name and select “OK”.
3Select the desired POI.
When entering the name of a specific POI,
and there are 2 or more sites with the
same name, the list screen will be dis-
played. Select the desired POI.
SEARCHING BY POINT OF
INTEREST
There are 3 methods to search for a
destination by Points of Interest.
No.FunctionPage
Select to search by name.234
Select to search by catego-
ry.235
Select to search by phone
number.236
SEARCHING BY NAME
No.FunctionPage
Select to search for POI in
the desired city.235
Select to search for POI
from the category list.235
INFORMATION
●To search for a facility name using multi-
ple search words, put a space between
each word.

236
2. DESTINATION SEARCH
AVA L O N _ N a v i _ U
When “Near a City Center in XX*” is se-
lected
1Select “Near a City Center in XX” .
2Enter a city name and select “OK”.
“Last 5 Cities” : Select the city name from
the list of the last 5 cities.
3Select the desired city name.
4Select “OK” when the city center map
screen is displayed.
5Follow the steps from 3 onward in
“SEARCHING BY CATEGORY”.
(→P.235)
*: XX represents the selected search area name.
1Select “Phone #” .
2Enter a phone number and select
“OK”.
If there is more than 1 site with the same
number, the list screen will be displayed.
INFORMATION
●The names of POIs located within
approximately 200 miles (320 km) from
the selected search point can be dis-
played.
INFORMATION
●If the navigation system has never been
used, selecting the city name from “Last
5 Cities” will not be available.
SEARCHING BY PHONE
NUMBER
INFORMATION
●If there is no match for the entered
phone number, a list of identical num-
bers with different area codes will be dis-
played.