5
1
8 7
6
5
4
3
2
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 326
Cleaning and protecting the vehicle interior ........... 329
6-2. Maintenance Maintenance requirements ................... 332
General maintenance ........ 334
Emission inspection and maintenance (I/M)
programs ......................... 338
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 339
Hood.................................. 341
Positioning a floor jack ...... 342
Engine compartment ......... 343
12-volt battery ................... 352
Tires .................................. 356
Tire inflation pressure........ 365
Wheels .............................. 368
Air conditioning filter .......... 371
Electronic key battery ........ 373
Checking and replacing fuses ............................... 375
Light bulbs ......................... 378 7-1. Essential information
Emergency flashers ........... 392
If your vehicle has to be stopped in an
emergency....................... 393
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 394
If you think something is wrong ........................... 397
If a warning light turns on or a warning buzzer
sounds ............................. 398
If a warning message is displayed...................... 407
If you have a flat tire .......... 408
If the hybrid system will not start ........................... 420
If the electronic key does not operate properly ........ 422
If the 12-volt battery is discharged ................... 424
If your vehicle overheats......................... 429
If the vehicle becomes stuck ................................ 433
6Maintenance and care7When trouble arises
10
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:• Engine speed
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Hybrid battery (traction battery) status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conversations or
sounds, and only record images outside of the vehicle in certain situati\
ons.
●Data Transmission
Your vehicle may transmit the data re corded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a law suit
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland only)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/
.
Vehicle data recordings
13
WARNING
■Hybrid battery (traction battery)
Never resell, hand over or modify the hybrid battery. To prevent accidents,
hybrid batteries that have been removed from a disposed vehicle are col-
lected through Toyota dealers. Do not dispose of the battery yourself.
Unless the battery is properly collected, the following may occur, resulting in
death or serious injury:
● The hybrid battery may be illegally disposed of or dumped, and someone
may touch a high voltage part, resulting in an electric shock.
● The hybrid battery is intended to be used exclusively with your hybrid vehi-
cle. If the hybrid battery is used outs ide of your vehicle or modified in any
way, accidents such as electric shock, heat generation, smoke generation,
an explosion and electrolyte leakage may occur.
When reselling or handing over your vehicle, the possibility of an accident is
extremely high because the person receiving the vehicle may not be aware
of these dangers.
■ Disposal of the hybrid battery (traction battery)
If your vehicle is disposed of without the hybrid battery having been
removed, there is a danger of serious electric shock if high voltage parts,
cables and their connectors are touched. In the event that your vehicle must
be disposed of, the hybrid battery must be disposed of by your Toyota
dealer or a qualified service shop. If the hybrid battery is not disposed of
properly, it may cause electric shock that can result in death or serious
injury.
711-2. Hybrid system
1
For safety and security
◆When stopped/during start off
The gasoline engine stops
* when the vehicle is stopped. During
start off, the electric motor (traction motor) drives the vehicle. At
slow speeds or when traveling down a gentle slope, the engine is
stopped
* and the electric motor (traction motor) is used.
When the shift lever is in N, the hybrid battery (traction battery) is
not being charged.
*: When the hybrid battery (traction battery) requires charging or the engine is warming up, etc., the gasoline engine will not automatically stop.
(→ P. 72)
◆During normal driving
The gasoline engine is predomin antly used. The electric motor
(traction motor) charges the hybrid battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of the
hybrid battery (traction battery) is added to that of the gasoline
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The wheel operates the electric motor (traction motor) as a power
generator, and the hybrid battery (traction battery) is charged.
When driving with the gasoline engine stopped, a sound, which
changes in accordance with the driving speed, will be played in order
to warn people nearby of the vehi cle’s approach. The sound will stop
when the vehicle speed exceeds approximately 15 mph (25 km/h).
Vehicle proximity notification system
721-2. Hybrid system
■Regenerative braking
In the following situations, kinetic energy is converted to electric energy and
deceleration force can be obtained in conjunction with the recharging of the
hybrid battery (traction battery).
●The accelerator pedal is released while driving with the shift lever in D or S\
.
● The brake pedal is depressed while driving with the shift lever in D or S.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions:
●During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or low
● When the heater is switched on
■ Charging the hybrid battery (traction battery)
As the gasoline engine charges the hybrid battery (traction battery), the bat-
tery does not need to be charged from an outside source. However, if the
vehicle is left parked for a long time the hybrid battery will slowly discharge.
For this reason, be sure to drive the vehicle at least once every few months
for at least 30 minutes or 10 miles (16 km). If the hybrid battery becomes fully
discharged and you are unable to start the hybrid system, contact your Toyota
dealer.
■ Charging the 12-volt battery
→P. 426
■ After the 12-volt battery has dischar ged or when the terminal has been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being driven by the
hybrid battery (traction battery). If this continues for a few days, contact your
Toyota dealer. The EV indicator comes on when the
vehicle is driven using only the electric
motor (traction motor) or the gasoline
engine is stopped.
731-2. Hybrid system
1
For safety and security
■Sounds and vibrations specific to a hybrid vehicle
There may be no engine sound or vibration even though the vehicle is able to
move with the “READY” indicator is illuminated. For safety, apply the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating and are not a malfunction:
●Motor sounds may be heard from under the vehicle.
● Sounds may be heard from the hybrid battery (traction battery) behind the
rear seats when the hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emitted from the
hybrid battery (traction battery), behind the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the trunk lid is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Operating sounds or motor sounds that occur when the brake pedal is oper-
ated.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vents on the left side of
the rear seatback.
■ Vehicle proximity notification system
In the following cases, the vehicle proximity notification system may be diffi-
cult for surrounding people to hear.
●In very noisy areas
● In the wind or the rain
Also, as the vehicle proximity notification system is installed on the front of
the vehicle, it may be more difficult to hear from the rear of the vehicle com-
pared to the front.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recycling and dis-
posal. Do not dispose of the vehicle yourself.
741-2. Hybrid system
The illustration is an example for explanation and may differ from the
actual item.
Hybrid system precautions
Take care when handling the hybrid system, as it is a high volt-
age system (about 650 V at maximum) as well as contains parts
that become extremely hot when the hybrid system is operating.
Obey the warning labels attached to the vehicle.
Air conditioning compressor
Power control unit with DC/DC
converter
High voltage cables (orange)
Hybrid battery (traction bat-
tery) Service plug
Electric motor (traction motor)
Caution label1
2
3
4
5
6
7
751-2. Hybrid system
1
For safety and security
There is an air intake vent on the
left side of the rear seatback for
the purpose of cooling the hybrid
battery (traction battery). If the
vent becomes blocked, the hybrid
battery may overheat, leading to a
reduction in hybrid battery output.
When a certain level of impact is detected by the impact sensor, the
emergency shut off system blocks the high voltage current and stops
the fuel pump to minimize the risk of electrocution and fuel leakage. If
the emergency shut off sy stem activates, your vehicle will not restart.
To restart the hybrid system, contact your Toyota dealer.
A message is automatically displa yed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions. ( →P. 407)
Hybrid battery (traction battery) air intake vent
Emergency shut off system
Hybrid warning message