2017 RENAULT ZOE engine

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P, even though
you are depressing the brake pedal, the
lever can be released manually.
To do this, unclip the cover at the base
of the lever.
Simultaneously press at the location 7
and the unlocking button 6 on the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
Ṏ flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is stop-
ped, steering and braking
assistance are not opera-
tional.
Before towing, unlock the steering
column: engage the lever 5 in posi-
tion N, insert the card in the reader 4
then press the engine starting button 3
for approximately two seconds.
The column is unlocked, the accessory
functions are supplied: the vehicle lights
can be used (hazard warning lights,
brake lights etc.). The towed vehicle’s
lights must be switched on at night.
The speed specified by current legisla-
tion for towing must always be obser-
ved.
3
5
4
1
2

5.23
OPERATING FAULTS (2/4)
FAULTSPOSSIBLE CAUSESWHAT TO DO
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.
The remote control does not lock or
unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).Stop using the devices or use the key.
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged. Replace the battery. You can still lock/unlock
and start your vehicle (refer to the information
on “Locking, unlocking the opening elements”
in Section 1 and “Starting, stopping the engine”
in Section 2).
The steering column remains
locked. Steering wheel locked.
Move the steering wheel while pressing the
engine start button (refer to Section 2 “Starting
the engine”).
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.

6.1
Section 6: Technical specifications
Vehicle identification plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 6.2
Engine identification plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 6.3
Engine specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . 6.3
Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.4
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.5
Replacement parts and repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 6.6
Service sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.7
Anticorrosion check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . 6.13

6.3
ENGINE IDENTIFICATION PLATE/ENGINE SPECIFICATION
Please quote the information on the
engine plate or label A in all corre-
spondence or orders.
(Location varies depending on engine)
1 Engine type.
2 Engine suffix.
3 Engine number.
A
2
3
1
Engine specification
B : Engine type: 5AM
A
C : Engine type: 5AQ
A
BC

7.2
ALPHABETICAL INDEX (2/5)
E
»ECO» mode function ......................................................... 2.9
ECO driving ...............................................................2.7 → 2.9
ECO mode ........................................................................\
... 2.9
electric beam height adjustment ........................................ 1.84
»400 volt» electrical circuit ........................................1.2 → 1.6
electric vehicle vehicle range .................................................... 2.10 – 2.11
noise ..................................................................\
............ 1.6
charge ................................................................1.8 → 1.15
driving ........................................................ 1.6, 2.10 – 2.11
presentation .........................................................1.2 → 1.6
important recommendations .......................................... 1.7
electric windows ..................................................... 3.16 – 3.17
Electronic Stability Program: ESP .........................2.16 → 2.20
emergency brake assist.........................................2.16 → 2.20
emergency braking ................................................2.16 → 2.20
emergency key ....................................................... 1.18 – 1.19
energy »ECO» mode ................................................................. 2.9
saving .................................................................\
......... 2.10
charge meter (function) .................................................. 2.7
range ..................................................................\
..2.7 → 2.9
energy saving .......................................................... 2.7 → 2.11
energy consumption ........................... 1.65 – 1.66, 2.10 – 2.11
energy recovery ................................................................. 2.10
engine specifications ........................................................... 6.3
environment ............................................................\
........... 2.12
ESP: Electronic Stability Program .........................2.16 → 2.20
external temperature .............................................. 1.75 – 1.76
F
faults operating faults ................................................5.22 → 5.25
fitting a radio ...................................................................... 5.16
fittings ...............................................................\
.....3.19 → 3.21fragrance diffuser ............................................................... 3.13
fragrance ..............................................................\
............. 3.13
front passenger air bag deactivation ................................. 1.55
front seat adjustment ......................................................... 1.32
front seats adjustment .......................................................1.32 → 1.36
with manual controls .................................................... 1.32
fuses ....................................................................... 5.13 – 5.14
G
gear lever.................................................................... 2.5 – 2.6
glove box ........................................................................\
... 3.21
H
handbrake........................................................................\
.... 2.6
hands-free telephone integrated control ............................ 3.29
hazard warning lights signal ..................................... 1.79, 1.81
headlight beam adjustment ............................................... 1.84
headlight flashers .............................................................. 1.79
headlight washer ............................................................... 1.86
headrest........................................................................\
..... 3.23
heating and air conditioning system .................................. 3.15
heating, air conditioning: programming .......... 2.11, 3.9 → 3.12
heating system ...................................... 3.4 → 3.7, 3.9 → 3.12
heating/air conditioning programming .....................3.9 → 3.12
horn ...................................................................\
................ 1.79
horn: flash ..................................................................\
........... 1.79
sounding the horn ........................................................ 1.79
hubcap tool ........................................................................\
.. 5.2
I
indicators .............................................................\
....... 1.79, 5.9
indicators: direction indicators ................................................ 1.79, 5.9
exterior temperature indicator ...................................... 1.75

7.4
ALPHABETICAL INDEX (4/5)
RENAULT cardbattery ................................................................\
.......... 5.15
use ............................................................1.18 → 1.26, 3.8
RENAULT card battery ...................................................... 5.15
replacement parts ................................................................ 6.6
reverse gear selecting ................................................................ 2.5 – 2.6
reversing sensor ..................................................... 2.28 – 2.29
S
screen wash/wipe .............................................................. 1.87
seat belt pretensioners ..........................................1.37 → 1.40
front seat belt ...................................................1.37 → 1.40
seat belts ..................................1.33 → 1.40, 1.42 – 1.43, 1.63
see-me-home lighting ............................................... 1.82, 1.84
service sheets..........................................................6.7 → 6.12
side protection devices ...................................................... 1.42
signals and lights ...................................................1.81 → 1.84
speakers location ...............................................................\
......... 5.16
speed control .............................................................. 2.5 – 2.6
speed limiter .................................................1.63, 2.21 → 2.23
spoiler ................................................................\
................ 3.27
starting ...............................................................\
........2.2 → 2.4
starting the engine .....................................................2.2 → 2.4
steering wheel adjustment .............................................................\
...... 1.77
stopping the engine ............................................................. 2.4
storage compartment.............................................3.19 → 3.21
storage compartments ...........................................3.19 → 3.21
sun visor ........................................................................\
.... 3.18
T
tailgate ...............................................................\
................ 3.27
tanks and reservoirs brake fluid ...................................................................... 4.5 coolant ................................................................\
........... 4.4
tanks and reservoirs: windscreen washer ........................................................ 4.5
technical specifications ........................................................ 6.6
telephone ..............................................................\
............. 3.29
temperature regulation ..............................................3.4 → 3.7
tool kit ........................................................................\
.......... 5.2
towing in the event of energy failure ...........................5.19 → 5.21
breakdown .......................................................5.19 → 5.21
towing hitch...................................................... 5.2, 5.20 – 5.21
towing rings ................................................... 1.47 – 1.48, 3.28
traction battery ...........................................................1.2 → 1.6
traction battery charge .............................................1.8 → 1.15
traction control .......................................................2.16 → 2.20
transporting children ..........................1.44 – 1.45, 1.47 → 1.57
transporting objects in the luggage compartment ............................. 3.27 – 3.28
trip computer and warning system.........................1.67 → 1.74
tyre inflation kit...........................................................5.3 → 5.5
tyre pressure............................................2.13 → 2.15, 4.8, 5.7
tyre pressure loss warning.....................................2.13 → 2.15
tyre pressures ...................................................................... 4.8
tyres .............................................. 2.13 → 2.15, 4.8, 5.6 → 5.8
U
unlocking the doors ................................................ 1.29 – 1.30
V
vehicle range ........................................................... 2.7 → 2.11
ventilation ............................................................\
......3.4 → 3.7
W
warning buzzer ..................................... 1.27 – 1.28, 1.79, 1.82
warning lights.....................................1.62 →

1.64, 1.67 – 1.68
washing .................................................................... 4.9 – 4.10