2017 RENAULT ZOE keycard

1.19
RENAULT CARDS: general information (2/2)
Access to key 5
Press button 6 and pull on key 5 then
release the button.
Using the key
Refer to the information on “Locking/
unlocking the doors”.
Once you have accessed the vehicle
using the integrated key, replace it
in its housing in the RENAULT card,
then insert the RENAULT card into
the card reader to start the vehicle.
Integrated key 5
The integrated key is used to lock or
unlock the front left-hand door if the
RENAULT card does not work:
– the card battery RENAULT is drained, flat 12 V battery, etc.
– use of devices using the same fre- quency as the card;
– if the vehicle is located in a zone of high electromagnetic radiation;
Replacement: need for an
additional RENAULT Card
If you lose your RENAULT card or
require another, you can obtain one
from an approved dealer.
If a RENAULT card is replaced, it
will be necessary to take the vehi-
cle and all of its RENAULT cards
to an approved dealer to initialise
the system.
You may use up to four RENAULT
cards per vehicle.
Advice
Avoid leaving the card in hot, cold or
humid areas.
Do not keep the RENAULT card in
a place where it could be bent or
damaged accidentally, such as in a
back pocket of a garment.
5
6
Battery lifeMake sure that the correct battery type
is being used, and that the battery is in
good condition and inserted correctly.
Its service life is approximately two
years: replace it when the message
“Keycard battery low” appears on the
instrument panel (refer to the informa-
tion on the “RENAULT card: battery” in
section 5).

1.21
RENAULT card not detected
alarm
The message “Keycard not detected”
and a beep will warn you if you open
a door with the engine running and the
card is not in the reader. The warning
disappears when the card is inserted in
the reader again.
REMOTE CONTROL RENAULT CARD: use (2/2)
Opening the charging flap
or unlocking the vehicle
charging cord
Press the button 3 either to open the
charging flap or to unlock the charging
cord.
Activation of the air-
conditioning
A long press on the button 4 activates
the air-conditioning for a period of ap-
proximately 5 minutes. This enables
you to obtain a comfortable tempera-
ture prior to using the vehicle. Please
see the information on “Air condition-
ing: remote activation” in Section 3.
4
3

1.25
With the engine running, if, after
having opened and closed a door, the
card is no longer in the passenger com-
partment, the message “Keycard not
detected” (accompanied by a beep
when the speed passes a certain level)
warns you that the card is no longer
in the vehicle. This avoids you driving
away after having dropped off a pas-
senger who has the card, for example.
The warning disappears when the card
is detected again.
HANDS-FREE RENAULT CARD: use (4/4)
Locking using the RENAULT card
With the doors and luggage compart-
ment closed, press button 5: the vehi-
cle will lock.
The hazard warning lights flash twice
to indicate that the doors have locked.
Note: the maximum distance at which
the vehicle locks depends on the sur-
roundings. Special note:
The vehicle will not lock if:
– a door or the tailgate is open or not
properly closed;
– a card is still in zone 6 (or in the card
reader) and no other card is in the
external detection zone.
5
6
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.

1.27
OPENING AND CLOSING THE DOORS (1/2)
Opening the doors from the
outside
Front doors
With the doors unlocked, pull handle 1.
Special feature of the RENAULT
“hands-free” card
With the doors locked, press the
button 2 on the handle 1 of one of the
two front doors and pull towards you.
Opening from the inside
Pull handle 5.
Lights-on reminder buzzerIf you have switched off the ignition
and left the lights switched on, a re-
minder buzzer will sound when a door
is opened.
Card reminder buzzerA beep will let you know if you have left
the remote control RENAULT card in
the reader when you open the driver’s
door, and the “Please remove keycard”
message will appear on the instrument
panel.
1
As a safety precaution,
the doors should only be
opened or closed when the
vehicle is stationary.
2
Rear doors
With the doors unlocked:
– press on recess 3 to move the
handle 4;
– slide your hand into the handle 4 and
pull towards you.
4
35

1.72
TRIP COMPUTER AND WARNING SYSTEM: information messages
Examples of messagesInterpreting the display selected
«Disconnect cable to start up» Indicates that the charging cord is still plugged into the vehicle.
«Please insert keycard» Indicates that the cardRENAULT is not in the reader.
«Steering wheel not locked» Indicates that the steering column has not been locked.
«Apply brakes» Follow these instructions: risk of damage to the motor.
«Check connections» Unplug, then plug in the vehicle.
If the message still shows, this may be caused by the external charging \
conditions
or by the home installation.
«Check charging post» Indicates a possible electrical fault or a defective charging cable: cha\
nge the charg-
ing terminal or location or have the cable checked.
«Power cut while charging» Indicates an electrical fault while charging. Restart charging.
If this does not work, have the electrical installation checked.
«Charging refused no contract» Charging prohibited by your battery rental organisation. Rectify the sit\
uation.
These can help in the vehicle starting phase, or give information about \
a selection or a driving status.
Examples of information messages are given in the following pages.

2.3
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Operating faults
In certain cases, the hands-free
RENAULT card may not work:
– the card battery RENAULT is drai- ned, flat 12 V battery, etc.
– near to appliances operating on the same frequency as the card (moni-
tor, mobile phone, video game, etc.);
– vehicle located in a high electroma- gnetic radiation zone.
The message “Please insert keycard”
appears on the instrument panel.
Insert the RENAULT card fully into card
reader 2.
STARTING, STOPPING THE ENGINE (2/3)

2.4
Conditions for stopping the
engine
The vehicle must be stationary, with the
lever positioned to N or P.
STARTING, STOPPING THE ENGINE (3/3)
Hands-free RENAULT card
With the card in the vehicle, press
button 1: the engine switches off and
the message READY goes out on the
instrument panel. The steering column
is locked when the driver’s door is
opened or the vehicle is locked.
If the card is no longer in the passenger
compartment when you try to switch
the engine off, the message “No key-
card Press and hold” appears on the
instrument panel: press the button 1 for
longer than two seconds.
With the engine switched off, any ac-
cessories being used (radio, etc.) will
continue to function for approximately
10 minutes.
When the driver’s door is opened, the
accessories stop working.
Remote control RENAULT card
With the card in reader 2 , press
button 1: the engine will stop. The mes-
sage READY goes out on the instru-
ment panel.
Removing the card from the reader
locks the steering column.
Special note
If the card is no longer in the reader
when you try to switch the engine off,
the message “No keycard Press and
hold” will appear on the instrument
panel: press the button 1 for longer
than two seconds.
1
2
Never switch off the igni-
tion before the vehicle has
stopped completely. Once
the engine has stopped, the
brake servo, power-assisted steer-
ing, etc. and the passive safety de-
vices such as air bags and preten-
sioners will no longer operate.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.

5.15
Operating faultsIf the battery is too weak to ensure cor-
rect operation, you can still start (insert
the RENAULT card in the card reader)
and lock/unlock the vehicle (refer to the
information on "Locking/unlocking the
doors" in Section 1).
RENAULT CARD: battery
Replacing the batteryWhen the message “Keycard battery
low” appears on the instrument panel,
replace the RENAULT card battery,
press the button 1 while pulling on
the emergency key 2 , then unclip the
cover 3 using the tab 4.
Remove the battery by pressing on one
side (movement A) and by lifting the
other (movement B) then replace it, en-
suring the polarity and model, shown
on cover 3 are respected.
Do not throw away your
used batteries; give them to
an organisation responsible
for collecting and recycling
batteries.
1
2
When refitting, proceed in the reverse
order, then depending on the vehicle,
press one of the buttons on the card
four times, close to the vehicle: the
message will disappear.
Note: it is not advisable to touch the
electronic circuit or contacts on the
RENAULT card when replacing the bat-
tery.
A
B
3
The batteries are available from approved Dealers, and their service lif\
e approxi-
mately two years. Check that there is no dye on the battery: risk of an \
incorrect
electrical contact.
4
Check that the cover is clipped shut.