2017 Ram ProMaster City light

SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle.
If the Vehicle Security Light is on after the key is turned to
the ON/RUN position, it indicates that there is a problem
with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle and
lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once a
Sentry Key has been programmed to a vehicle, it cannot be
programmed to any other vehicle. When having the Sentry
Key Immobilizer System serviced, bring all vehicle keys
with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an autho-
rized dealer.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors and
ignition for unauthorized operation. When the Vehicle
Security Alarm is activated, interior switches for door locks
are disabled. The system provides both audible and visible
signals. Every intrusion attempt causes three continuous
alarm cycles. Every alarm cycle lasts for 30 seconds. For 26
seconds, the horn will sound, and the turn signal lights will flash. For four seconds, it will pause. After a maximum of
10 alarm cycles, only the turn signal lights will flash until
the next alarm activation.
Rearming Of The System
If the system has not been disabled, the Vehicle Security
Alarm will rearm itself after processing all the alarm cycles
related to the intrusion attempt. If the condition which
initiated the alarm is still present, the system will ignore
that condition and monitor the remaining doors and igni-
tion.
To Arm The System
The Vehicle Security Alarm will set when you use the key
fob to lock the doors. If a door or the hood is not properly
shut, the alarm system will exclude the related door from
protection.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
To exit the alarming mode, push the key fob UNLOCK
button and open the door.
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

button on key fob to unlock the cargo area (side lateral
sliding doors and rear doors). The turn signal lights will
flash to acknowledge the unlock signal.
Cargo Vehicle (United States) — If Equipped
Push and release the UNLOCK button on key fob to unlock
all doors. Push and release the Cargo UNLOCK button on
key fob to unlock the cargo doors. The turn signal lights
will flash to acknowledge the unlock signal.
Passenger Vehicle
Push and release the UNLOCK button on key fob to unlock
all doors. Push and release the Cargo UNLOCK button on
key fob to unlock the cargo doors. The turn signal lights
will flash to acknowledge the unlock signal.
To Lock The Doors
Push and release the LOCK button on the key fob to lock all
doors. The turn signal lights will flash and the horn will
chirp to acknowledge the signal.
Programming Additional Key Fobs
Refer to “Sentry Key” in “Things To Know Before Starting”
for further information.
If you do not have a programmed key fob, contact your
authorized dealer for details.
Key Fob Battery Replacement
NOTE:Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the mechanical key to access the battery case screw located
on the side of the key fob.
2. Rotate the screw located on the side of the key fob using a small screwdriver.
Key Fob Screw Location
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Locking The Doors From The Outside
Locking with a key fob
Push and release the LOCK button on the key fob to lock all
doors. The turn signal lights will flash and the horn will
chirp to acknowledge the signal.Locking with the key blade
Push the Key Blade Release Button (item #1 shown above)
to expose the key blade, insert the key blade into the doors
exterior lock cylinder and turn the key clockwise to lock
the front door.
Key Fob
1 – Key Blade Release Button
2 – Driver Passenger Unlock Button
3 – Lock Button
4 – Cargo Unlock Button
Key Blade Released
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Unlock The Doors From The Outside
Unlocking With A Key Fob For All Passenger Vans and
US Cargo Vans (If Equipped)
To unlock all the doors, push and release the UNLOCK
button on the key fob. The turn signal lights will flash to
acknowledge the unlock signal. Push and release the Cargo
UNLOCK button to unlock the rear cargo doors only.
Unlocking With A Key Fob For Canadian Cargo Vans (If
Equipped)
Push and release the UNLOCK button to unlock the front
doors. Push and release the Cargo UNLOCK button to
unlock the side sliding doors and the rear cargo doors. To
lock the doors, push and release the LOCK button on the
key fob. The turn signal lights will flash and the horn will
chirp to acknowledge the signal.
Unlocking With The Key Blade
Push the Key Blade Release Button (item #1) to expose the
key blade, insert the key blade into the driver door exterior
lock cylinder and turn the key counterclockwise to unlock
the all doors.
Unlocking The Rear Cargo Area From Inside The
Vehicle
Pull up on the lock/unlock lever located on the drivers
door panel to the 1st detent to unlock all doors from inside
the vehicle.
Sliding Side Doors
Unlocking with an key fob
Push and release the CARGO UNLOCK button on the key
fob to unlock the sliding side doors. To open one of the
sliding side doors, pull the handle out from the bottom,
then slide the door towards the rear of the vehicle until it
locks into place and cannot go any further. The turn signal
lights will flash to acknowledge the unlock signal.
Unlocking with the key blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver exterior door lock
cylinder and turn the key counterclockwise to unlock all
doors.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

•Fuse or battery are disconnected when the window is
moving.
• The anti-pinching system is activated while the win-
dow is moving and the door is opening.
• 50 window movements without ever closing the win-
dow.
• One door opening movements with the window mov-
ing, without ever closing the door.
• One door opening movement with the window mov-
ing, without ever closing the door.
Proceed as follows for initialization:
1. Completely close the driver’s door window, keeping the operating button pushed for at least five seconds after
the (upper) end of travel position.
2. Proceed in the same way on the passenger’s side door button and on the buttons of rear doors.
Wind Buffeting
Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the ears.
Your vehicle may exhibit wind buffeting with the windows
down in certain open or partially open positions. This is a normal occurrence and can be minimized. If the buffeting
occurs open the front windows together to minimize the
buffeting.
SLIDING SIDE DOOR
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go;
to unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and US Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock all doors.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock the front two doors. Push and release the Cargo
UNLOCK button on the key fob once to unlock the
passenger/cargo area (side lateral sliding doors and rear
doors). The turn signal lights will flash to acknowledge the
unlock signal.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23

Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
Closing/Locking With A Key Fob
Push and release the LOCK button on the key fob to lock all
doors, including the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash and the
horn will chirp to acknowledge the lock signal.
Locking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock all doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle switch to unlock the door,
then pull the handle and slide the door towards the rear of
the vehicle until it can go no further.Closing:
Pull the interior door handle switch to release the door and
then push it towards the front of the vehicle.
Child Lock System
This system prevents the sliding side doors being opened
from the inside.
It can be engaged only with the sliding side door open:
•
Position 1 – engaged (door locked)
• Position 2 – disengaged (door can be opened from
inside)
The device remains engaged even if the doors are unlocked
remotely.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device for
locking all the doors using the lock in case of a power fault.
The device can be engaged with the sliding side doors
open as follows:
• Position 1– device not engaged (doors released)
• Position 2 – device engaged (fit the metal insert of the
ignition key in its seat and rotate clockwise), door locked
24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

7. The driver and front passenger seats should be movedback as far as practical to allow the front air bags room
to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment occurs, the side air
bags will inflate forcefully into the space between occu-
pants and the door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person, contact the Cus-
tomer Center. Phone numbers are provided under If
You Need Assistance.
WARNING!
• Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Seat Belt Systems
Buckle up even though you are an excellent driver, even on
short trips. Someone on the road may be a poor driver and could cause a collision that includes you. This can happen
far away from home or on your own street.
Research has shown that seat belts save lives, and they can
reduce the seriousness of injuries in a collision. Some of the
worst injuries happen when people are thrown from the
vehicle. Seat belts reduce the possibility of ejection and the
risk of injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all times.
Driver and Passenger BeltAlert — If Equipped
Front Seat BeltAlert
BeltAlert is a feature intended to remind the driver
and outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) to buckle their
seat belts. The Belt Alert feature is active whenever the
ignition switch is in the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition switch is first
in the START or ON/RUN position, a chime will signal for
a few seconds. If the driver or outboard front seat passen-
ger (if equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch is first in
the START or ON/RUN position the Seat Belt Reminder
Light will turn on and remain on until both outboard front
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27