2017 Ram 4500 Chassis Cab Owner's Manual

CAUTION!(Continued)
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission) while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
(Continued)
CAUTION!(Continued)
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Starting And Operating” for further information. Once
the vehicle has been freed, push the ESC Offswitch again
to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
6
WHAT TO DO IN EMERGENCIES 439

CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
440 WHAT TO DO IN EMERGENCIES

GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
5. Insert a screwdriver or similar tool into the access port(ringed circle) on the bottom of the steering column, and
push and hold the override release lever up. 6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Gear Selector Override Access Port
6
WHAT TO DO IN EMERGENCIES 441

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles mayalso be towed as described under “Recreational Towing” in
the “Starting and Operating” section.
Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
442 WHAT TO DO IN EMERGENCIES

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h). •
The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
6
WHAT TO DO IN EMERGENCIES 443

direction, withALLwheels on the ground), IFthe transfer
case is in NEUTRAL (N) and the transmission is in PARK
(for automatic transmissions) or in gear (NOT in NEU-
TRAL, for manual transmissions). Refer to “Recreational
Towing” in “Starting And Operating” for further informa-
tion and detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System. Please refer to “Supplemental Restraint System (SRS) —
Air Bags” in “Occupant Restraints” for further information
on the Enhanced Accident Response System (EARS) func-
tion.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
Please refer to “Supplemental Restraint System (SRS) —
Air Bags” in “Occupant Restraints” for further information
on the Event Data Recorder (EDR).
444 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 6.4L ...........447
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .448
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .448
▫ Loose Fuel Filler Cap Message .............449
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .449
 REPLACEMENT PARTS ...................450
 DEALER SERVICE ...................... .451
 MAINTENANCE PROCEDURES .............451
▫ Engine Oil .......................... .452
▫ Engine Oil Filter ...................... .454
▫ Engine Air Cleaner Filter .................454
▫ Accessory Drive Belt Inspection ............456
▫ Maintenance-Free Battery .................457 ▫
Air Conditioner Maintenance ..............458
▫ Front Prop Shaft Lubrication — Four-Wheel Drive
Models ............................. .464
▫ Body Lubrication ..................... .465
▫ Windshield Wiper Blades .................466
▫ Adding Washer Fluid ...................469
▫ Exhaust System ....................... .469
▫ Cooling System ....................... .471
▫ Brake System ........................ .475
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level .............................. .477
▫ Transfer Case ........................ .478
▫ Automatic Transmission — If Equipped ......478
▫ Appearance Care And Protection From
Corrosion ........................... .481
7

FUSES ............................... .486
▫ Power Distribution Center ................486
 VEHICLE STORAGE .....................493
 REPLACEMENT BULBS ...................493
 BULB REPLACEMENT ....................494
▫ Base Quad / Premium Bi-Halogen: Low Beam
Headlamp, High Beam Headlamp, Front Park And
Turn — If Equipped ....................494
▫ Fog Lamps — If Equipped ................496 ▫
Center High-Mounted Stoplamp (CHMSL) With
Cargo Lamp ......................... .496
▫ Cab Top Clearance Lamps — If Equipped .....498
 FLUID CAPACITIES ..................... .499

FLUIDS, LUBRICANTS, AND GENUINE PARTS . . .500
▫ Engine ............................. .500
▫ Chassis ............................ .502
446 MAINTAINING YOUR VEHICLE