2017 Ram 3500 service interval

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealership or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, power steering or air conditioning.
Such damage is not covered by the New Vehicle
(Continued)
CAUTION! (Continued)
Limited Warranty. If a flush is needed because of
component malfunction, use only the specified fluid
for the flushing procedure.
Engine Oil
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer recom-
mends engine oils that meet the requirements of FCA
Material Standard MS-10902, and that are API CJ-4 certified
and meet the requirements of FCA LLC.
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals. The best time to check the
oil level is before starting the engine after it has been
parked overnight. When checking oil after operating the
engine, first ensure the engine is at full operating tempera-
ture, then wait for five minutes after engine shutdown to
check the oil.
5
MAINTAINING YOUR VEHICLE 55

CAUTION!(Continued)
into the atmosphere. The durability of your engine and
life expectancy of this diesel particulate filter emission
device is highly dependent on the use of the correct
engine oil.
We recommend you use 5W-40 syntheticengine oil such as
MOPAR or Shell Rotella that meets FCA Material Standard
MS-10902 and the API CJ-4 engine oil category is required.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the
engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Engine Oil Filter
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information. The engine
oil filter should be changed at every engine oil change.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.
Engine Air Cleaner Filter
WARNING!
The air induction system (air cleaner, hoses, etc.) pro-
vides a measure of protection. Do not remove the air
induction system (air cleaner, hoses, etc.) unless such
removal is necessary for repair or maintenance. Make
sure that no one is near the engine compartment before
starting the vehicle with the air induction system (air
cleaner, hoses, etc.) removed. Failure to do so can result
in serious personal injury.
CAUTION!
All air entering the engine intake must be filtered. The
abrasive particles in unfiltered air will cause rapid
wear to engine components.
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
5
MAINTAINING YOUR VEHICLE 57

ComponentFluid, Lubricant, or Genuine Part
Fuel Selection Use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum)
and prohibits the use of Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid
damage to the emissions control system.
For most year-round service, No. 2 diesel fuel meeting ASTM specification D-975 Grade S15 will
provide good performance. We recommend you use a blend of up to 5% biodiesel, meeting ASTM
specification D-975 with your diesel engine.This vehicle is compatible with biodiesel blends
greater than 5% but no greater than 20% biodiesel meeting ASTM specification D-7467
provided the shortened maintenance intervals are followed as directed.
Diesel Exhaust Fluid MOPAR Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has been API Certified to the ISO 22241 standard. Use of fluids not API Certified to ISO 22241 may result in system damage.
NOTE: If climatized or diesel Number 1 ULSD fuel is not
available, and you are operating below (20°F/-6°C), in
sustained arctic conditions, Mopar Premium Diesel Fuel
Treatment (or equivalent) is recommended to avoid gell-
ing.
5
MAINTAINING YOUR VEHICLE 73

3. Push and release theRIGHTarrow button to access
the ”Fuel Filter Life” screen.
4. Push and release the appropriate arrow button to access the “Reset” screen.
5. Push and release the appropriate arrow to select the reset of the Fuel Filter Life.
6. Push and release the UP
arrow button to exit the
Instrument Cluster Display screen.
NOTE: If the indicator message illuminates when you start
the vehicle, the Fuel Filter indicator system did not reset. If
necessary, repeat this procedure.
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel emissions
standards, resulting in one of the lowest emitting diesel
engines ever produced. To achieve these emissions stan-
dards, your vehicle is equipped with a state-of-the-art
engine and exhaust system. These systems are seamlessly
integrated into your vehicle and managed by the Pow-
ertrain Control Module (PCM). The PCM manages engine
combustion to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants, with no input
or interaction on your part.
WARNING!
A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be grass
or leaves coming into contact with your exhaust sys-
tem. Do not park or operate your vehicle in areas where
your exhaust system can contact anything that can
burn.
Your vehicle has the ability to alert you to additional
maintenance required on your vehicle or engine. The
following messages may display in your Instrument Clus-
ter Display:
• Perform Service — Your vehicle will require emissions
maintenance at a set interval. To help remind you when
this maintenance is due, the Instrument Cluster Display
will display “Perform Service”. When the “Perform
Service” message is displayed in the Instrument Cluster
Display it is necessary to have the emissions mainte-
nance performed. Emissions maintenance may include
replacing the Closed Crankcase Ventilation (CCV) filter
element. The procedure for clearing and resetting the
Perform Service indicator message is located in the
appropriate Service Information.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 113

•If the vehicle is shutoff and restarted.
• If the vehicle is idled for an extended period of time,
approximately one hour or greater.
• If the system detects that the level of fuel in the tank
has increased.
• Add a minimum of 2 gallons (9.5 Liters) of DEF to the
tank in order to avoid vehicle operation at a maximum
speed of 5 MPH (8 km/H).
NOTE: A minimum of 2 gallons (9.5 Liters) may be
required to restore normal vehicle operation. Although the
vehicle will start normally and can be placed in gear after
this message has been initially displayed, extreme caution
should be utilized since the vehicle will only be capable of
maneuvering at a maximum speed of 5 MPH (8 km/H).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are displayed if the
vehicle detects that the DEF system has been filled with a
fluid other than DEF, has experienced component failures,
or when tampering has been detected. The vehicle may be
limited to a maximum speed of 5 MPH (8 km/H) if the
DEF system is not serviced within less than 200 miles
(322 km) of the fault being detected. When the DEF system needs to be serviced the following
warnings will display:
•
Service DEF System See Dealer — This message will
display when the fault is initially detected, each time the
vehicle is started, and periodically during driving. The
message will be accompanied by a single chime. We
recommend you drive to your nearest authorized dealer
and have your vehicle serviced as soon as possible.
• 5 MPH Max Speed in 150 mi Service DEF System See
Dealer — This message will display if the DEF system
has not been serviced after the “Service DEF System –
See Dealer” message is displayed. This message will
continuously display until the mileage counter reaches
zero, and will be accompanied by a periodic chime. The
message will continue to countdown until it reaches zero
unless the vehicle is serviced. We recommend you drive
to your nearest authorized dealer and have your vehicle
serviced immediately.
NOTE: Under some circumstances this mileage counter
may start with a value of less than 150 miles (241 km). For
example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value
where it stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km).
4
UNDERSTANDING YOUR INSTRUMENT PANEL 117

•Ram PickUp 2500/3500 Only — 15,000 Miles*
• Ram 3500/4500/5500 Chassis Cab — 12,500 Miles*
(*unless otherwise notified with a oil service message)
CAUTION!
•Under no circumstances should oil change intervals
exceed 15,000 miles (24 000 km) pickup or 12,500 miles
(20 000 km) chassis cab if operation occurs with greater
than 5% biodiesel blends. Oil change intervals should
not exceed 6 months in either case. Failure to comply
with these Oil Change requirements for vehicles op-
erating on biodiesel blends up to B20 may result in
premature engine wear. Such wear is not covered by
the New Vehicle Limited Warranty.
• B20 Biodiesel capable: The engine may suffer severe
damage if operated with concentrations of Biodiesel
higher than 20%.
ADDING FUEL — 2500/3500 DIESEL MODELS
1. Open the fuel filler door.
1 — Diesel Exhaust Fluid Fill Location
2 — Diesel Fuel Fill Location
NOTE: There is no fuel filler cap. A flapper door inside the
filler pipe seals the system.
2.
Insert the fuel nozzle fully into the filler pipe – the nozzle
opens and holds the flapper door while refueling.
3. Fill the vehicle with fuel – when the fuel nozzle “clicks” or shuts off the fuel tank is full.
4. Remove the fuel nozzle and close the fuel door.
Diesel Fuel And Diesel Exhaust Fluid Fill Location
160 STARTING AND OPERATING

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealership or qualified repair center.
(Continued)
CAUTION! (Continued)
•Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, power steering or air conditioning.
Such damage is not covered by the New Vehicle
Limited Warranty. If a flush is needed because of
component malfunction, use only the specified fluid
for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals. The best time to check the
oil level is before starting the engine after it has been
parked overnight. When checking oil after operating the
engine, first ensure the engine is at full operating tempera-
ture, then wait for 30 minutes after engine shutdown to
check the oil.
176 MAINTAINING YOUR VEHICLE

Engine oil not designated by the FCA or Cummins Material
Standards and API CJ-4 should not be used, as engine and
exhaust system durability may be compromised. The en-
gine oil filler cap also shows the recommended engine oil
viscosity for your engine. For information on engine oil
filler cap location, refer to “Engine Compartment” in
“Maintaining Your Vehicle” for further information.
Synthetic Engine Oils
You may use synthetic engine oils if the recommended oil
quality requirements are met and the recommended main-
tenance intervals for oil and filter changes are followed.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the
engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Engine Oil Filter
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information. The engine
oil filter should be changed at every engine oil change.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.7
MAINTAINING YOUR VEHICLE 179