2017 Ram 3500 Chassis Cab transmission

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than
15 miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
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WHAT TO DO IN EMERGENCIES 447

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALLwheels on the ground), IFthe transfer
case is in NEUTRAL and the transmission is in PARK (for
automatic transmissions) or in gear (NOT in NEUTRAL,
for manual transmissions). Refer to “Recreational Towing”
in “Starting And Operating” for further information and
detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Things To
Know Before Starting Your Vehicle” for further information
on the Enhanced Accident Response System (EARS) func-
tion.
448 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 6.4L ...........453
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .454
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .454
▫ Loose Fuel Filler Cap Message .............455
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .455
 REPLACEMENT PARTS ...................456
 DEALER SERVICE ...................... .456
 MAINTENANCE PROCEDURES .............457
▫ Engine Oil .......................... .457
▫ Engine Oil Filter ...................... .459
▫ Engine Air Cleaner Filter .................460
▫ Accessory Drive Belt Inspection ............462
▫ Maintenance-Free Battery .................463 ▫
Air Conditioner Maintenance ..............464
▫ Front Prop Shaft Lubrication — Four-Wheel Drive
Models ............................. .470
▫ Body Lubrication ..................... .471
▫ Windshield Wiper Blades .................471
▫ Adding Washer Fluid ...................474
▫ Exhaust System ....................... .475
▫ Cooling System ....................... .476
▫ Brake System ........................ .481
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level .............................. .482
▫ Transfer Case ........................ .483
▫ Automatic Transmission — If Equipped ......484
▫ Appearance Care And Protection From
Corrosion ........................... .486
7

ENGINE COMPARTMENT — 6.4L
1 — Coolant Pressure Bottle6 — Battery
2 — Transmission Dipstick 7 — Power Distribution Center (Fuses)
3 — Engine Oil Fill 8 — Washer Solvent
4 — Engine Oil Dipstick 9 — Power Steering Fluid Reservoir
5 — Brake Fluid Reservoir 10 — Air Cleaner Filter
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MAINTAINING YOUR VEHICLE 453

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
•
Your vehicle has been built with improved fluids that
protect the performance and durability of your vehicle
and also allow extended maintenance intervals. Do not
use chemical flushes in these components as the
chemicals can damage your engine, transmission, or
air conditioning. Such damage is not covered by the
New Vehicle Limited Warranty. If a flush is needed
(Continued)
CAUTION! (Continued)
because of component malfunction, use only the speci-
fied fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.
The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the dipstick.
Adding one quart of oil when the reading is at the bottom
of the SAFE zone will result in a reading at the top of the
safe zone on these engines.
CAUTION!
Overfilling or underfilling the crankcase will cause oil
aeration or loss of oil pressure. This could damage your
engine.
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MAINTAINING YOUR VEHICLE 457

CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you. In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•
Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
Cooling System
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
(Continued)
476 MAINTAINING YOUR VEHICLE

Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission — If Equipped
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
Avoid using transmission sealers as they may adversely
affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
Check the fluid level when the engine is fully warmed up
and the transmission fluid is at normal operating tempera-
ture. Driving with an improper fluid level will greatly
reduce the life of the transmission and of the fluid. Check
the fluid level whenever the vehicle is serviced.
484 MAINTAINING YOUR VEHICLE

Fluid Level Check — Procedure
It is best to check the fluid level when the transmission is
at normal operating temperature (170-180°F / 77-82°C for
66RFE transmission, or 158–176°F / 70–80°C for AS66RC
transmission). This normally occurs after at least 15 miles
(25 km) of driving. At normal operating temperature the
fluid cannot be held comfortably between the fingertips.
You can read the transmission sump temperature in the
instrument cluster display (refer toInstrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information).
Use the following procedure to check the transmission
fluid level properly:
1. Monitor the transmission temperature using the instru- ment cluster display, and operate the vehicle as required
to reach the normal operating temperature. If the trans-
mission is not functioning properly, or the vehicle
cannot be driven, see the NOTE and CAUTION below
about checking the fluid level at colder temperatures.
2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine running for the rest of this
procedure. 4. Fully apply the parking brake and press the brake pedal.
5. Place the gear selector momentarily into each gear
position (allowing time for the transmission to fully
engage in each position), ending with the transmission
in PARK.
6. Wipe the area around the dipstick clean to prevent dirt from entering the transmission.
7. Remove the dipstick, wipe it clean and reinsert it until seated.
8. Remove the dipstick again and note the fluid level on both sides. The fluid level reading is only valid if there
is a solid coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full of fluid if
the actual level is at or above the hole. The fluid level
should be between the “HOT” (upper) reference holes
on the dipstick at normal operating temperature. If the
fluid level is low, add fluid through the dipstick tube to
bring it to the proper level. Do not overfill.Use ONLY
the specified fluid (see Fluids, Lubricants, and Genuine
Parts for fluid specifications). After adding any quan-
tity of oil through the dipstick tube, wait a minimum of
two minutes for the oil to fully drain into the transmis-
sion before rechecking the fluid level.
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MAINTAINING YOUR VEHICLE 485