2017 Ram 3500 Chassis Cab transmission

NOTE:During HDC, the +/- shifter input is used for HDC
target speed selection but will not affect the gear chosen by
the transmission. When actively controlling HDC, the
transmission will shift appropriately for the driver-selected
set speed and corresponding driving conditions.
Driver Override
The driver may override HDC activation with throttle or
brake application at anytime.
Deactivating HDC
HDC will be deactivated but remain available if any of the
following conditions occur:
• Driver overrides HDC set speed with throttle or brake
application.
• Vehicle speed exceeds 20 mph (32 km/h) but remains
below 40 mph (64 km/h).
• Vehicle is on a downhill grade of insufficient magnitude,
is on level ground, or is on an uphill grade.
• Vehicle is shifted to park. Disabling HDC
HDC will be deactivated and disabled if any of the
following conditions occur:
•
The driver pushes the HDC switch.
• The driveline is shifted out of 4WD Low Range.
• The parking brake is applied.
• Driver door opens.
• The vehicle is driven greater than 20 mph (32 km/h) for
greater than 70 seconds.
• The vehicle is driven greater than 40 mph (64 km/h)
(HDC exits immediately).
• HDC detects excessive brake temperature.
Feedback To The Driver
The instrument cluster has an HDC icon and the HDC
switch has an LED which offer feedback to the driver about
the state HDC is in.
• The cluster icon and switch lamp will illuminate and
remain on solid when HDC is enabled or activated. This
is the normal operating condition for HDC.
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Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components the following guidelines are recommended:
CAUTION!
•Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
• Then, during the first 500 miles (805 km) that a trailer
is towed, do not drive over 50 mph (80 km/h) and do
not make starts at full throttle. This helps the engine
and other parts of the vehicle wear in at the heavier
loads.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
• Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
(Continued)
WARNING! (Continued)
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL (N). Always block
or chock the trailer wheels.
• GCWR must not be exceeded.
(Continued)
414 STARTING AND OPERATING

Towing Tips
Before setting out on a trip, practice turning, stopping and
backing the trailer up in an area away from heavy traffic.
Automatic Transmission — If Equipped
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode, or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds (20 mph [32 km/h] or below), holding your vehicle
in first gear (using the ERS shift control) can help to avoid
transmission overheating. If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the transmission fluid
and filter(s) as specified for
police, taxi, fleet, or frequent
trailer towing. Refer to the “Maintenance Schedule” for
the proper maintenance intervals.
NOTE: Check the automatic transmission fluid level be-
fore towing.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
420 STARTING AND OPERATING

Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
When stopped for short periods of time, shift the transmis-
sion into NEUTRAL and increase engine idle speed.
Highway Driving
Reduce speed.
Air Conditioning
Turn off temporarily.
SNOWPLOW
Snowplow Prep Packages are available as a factory in-
stalled option. These packages include components neces-
sary to equip your vehicle with a snowplow.
NOTE:Before installation of a snowplow it is highly
recommended that the owner/installer obtain and follow
the recommendations contained within the current Ram
Body Builders Guide. See your authorized dealer, installer
or snowplow manufacturer for this information. There are unique electrical systems that must be connected to prop-
erly assure operator safety and prevent overloading ve-
hicle systems.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision.
Do not expect that the airbag will perform as described
earlier in this manual.
CAUTION!
The “Lamp Out” indicator could illuminate if exterior
lamps are not properly installed.
Before Plowing
•
Check the hydraulic system for leaks and proper fluid
level.
• Check the mounting bolts and nuts for proper tightness.
• Check the runners and cutting edge for excessive wear.
The cutting edge should be ¼ to ½ in (6 cm to 1.2 cm)
above ground in snow plowing position.
• Check that snowplow lighting is connected and func-
tioning properly.
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General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery ter-
minals clean and free of corrosion.
When plowing snow, to avoid transmission and drivetrain
damage, the following precautions should be observed.
•Operate with transfer case in 4LO when plowing small
or congested areas where speeds are not likely to exceed
15 mph (24 km/h). At higher speeds operate in 4HI. •
Vehicles with automatic transmissions should use 4LO
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
• Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal while shifting the
transmission.
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFF The GroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT
ALLOWED See Instructions
•
Automatic transmission in PARK
• Manual transmission in gear
(NOT in NEUTRAL)
• Transfer case in NEUTRAL (N)
• Tow in forward direction 5
STARTING AND OPERATING 423

Towing Condition Wheels OFF TheGroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Dolly Tow Front NOT
ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE: When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is al-
lowedONLY if the rear wheels are OFFthe ground. This
may be accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL). 4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Do not disconnect the driveshaft because fluid may
leak from the transmission, causing damage to inter-
nal parts.
424 STARTING AND OPERATING

Recreational Towing — Four-Wheel Drive Models
NOTE:Both the manual shift and electronic shift transfer
cases must be shifted into NEUTRAL (N) for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions must
be placed in gear (NOT in NEUTRAL) for recreational
towing. Refer to the following for the proper transfer case
NEUTRAL (N) shifting procedure for your vehicle.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
(Continued)
CAUTION! (Continued)
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
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STARTING AND OPERATING 425

Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.1. Bring the vehicle to a complete stop, with the engine
running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. Shift the transfer case into NEUTRAL: •With manual shift transfer case, shift the transfer case
lever into NEUTRAL (N).
• With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed Nbutton (at the center of the
transfer case switches) that must be pressed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary trans-
fer case control knob. The NEUTRAL (N) indicator
light will blink while the shift is in progress. The light
will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Release the parking brake.
7. Shift the transmission into REVERSE.
426 STARTING AND OPERATING