2017 Ram 3500 Chassis Cab service

Jacking Instructions
Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
(Continued)
WARNING! (Continued)
•Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
Jack Warning Label
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WHAT TO DO IN EMERGENCIES 435

Before raising the wheel off the ground, make sure that
the jack will not damage surrounding truck parts and
adjust the jack position as required.
NOTE:If the jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to use the jack
drive tube in order to lower the jack.
4. By rotating the wheel wrench clockwise, raise the ve- hicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle unstable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
5. Remove the wheel nuts and pull the wheel off. Install the spare wheel and wheel nuts with the cone shaped
end of the nuts toward the wheel on single rear wheel
(SRW) models. On dual rear wheel models (DRW) the
lug nuts are a two-piece assembly with a flat face.
Lightly tighten the nuts. To avoid risk of forcing the
vehicle off the jack, do not fully tighten the nuts until the
vehicle has been lowered.
6. Using the wheel wrench, finish tightening the nuts using a crisscross pattern. For the proper lug nut torque
specifications refer to “Wheel and Tire Torque Specifi-
cations” in this section. If in doubt about the correct
tightness, have them checked with a torque wrench by
your authorized dealer or at a service station.
Rear Jacking Location
6
WHAT TO DO IN EMERGENCIES 437

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
the “Starting and Operating” section.
Towing
Condition Wheels
OFF The Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in
gear (NOT NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
446 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 6.4L ...........453
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .454
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .454
▫ Loose Fuel Filler Cap Message .............455
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .455
 REPLACEMENT PARTS ...................456
 DEALER SERVICE ...................... .456
 MAINTENANCE PROCEDURES .............457
▫ Engine Oil .......................... .457
▫ Engine Oil Filter ...................... .459
▫ Engine Air Cleaner Filter .................460
▫ Accessory Drive Belt Inspection ............462
▫ Maintenance-Free Battery .................463 ▫
Air Conditioner Maintenance ..............464
▫ Front Prop Shaft Lubrication — Four-Wheel Drive
Models ............................. .470
▫ Body Lubrication ..................... .471
▫ Windshield Wiper Blades .................471
▫ Adding Washer Fluid ...................474
▫ Exhaust System ....................... .475
▫ Cooling System ....................... .476
▫ Brake System ........................ .481
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level .............................. .482
▫ Transfer Case ........................ .483
▫ Automatic Transmission — If Equipped ......484
▫ Appearance Care And Protection From
Corrosion ........................... .486
7

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
• If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in “Mul-
timedia”.
454 MAINTAINING YOUR VEHICLE

Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed,
or damaged, a loose gascap indicator will dis-
play in the instrument cluster telltale display
area. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further information.
Tighten the fuel filler cap properly and push the SELECT
button to turn off the message. If the problem continues,
the message will appear the next time the vehicle is started.
A loose, improperly installed, or damaged fuel filler cap
may also turn on the Malfunction Indicator Light (MIL).
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.
For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing. Normally, the OBD II system will be
ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, or recently had a dead battery or a battery
replacement. If the OBD II system should be determined
not ready for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the following:
1. Cycle the ignition to the ON mode, but do not crank or
start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition to the ON mode, you will see the “Malfunction Indicator Light (MIL)” symbol
come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about 10 seconds and then return
to being fully illuminated until you cycle the ignition
OFF or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
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MAINTAINING YOUR VEHICLE 455

•The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
If your OBD II system is not ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your vehicle
as you normally would in order for your OBD II system to
update. A recheck with the above test routine may then
indicate that the system is now ready.
Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine Mopar parts for normal/scheduled main-
tenance and repairs is highly recommended to ensure the
designed performance. Damage or failures caused by the use of non-Mopar parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:
Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
456 MAINTAINING YOUR VEHICLE

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
•
Your vehicle has been built with improved fluids that
protect the performance and durability of your vehicle
and also allow extended maintenance intervals. Do not
use chemical flushes in these components as the
chemicals can damage your engine, transmission, or
air conditioning. Such damage is not covered by the
New Vehicle Limited Warranty. If a flush is needed
(Continued)
CAUTION! (Continued)
because of component malfunction, use only the speci-
fied fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.
The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the dipstick.
Adding one quart of oil when the reading is at the bottom
of the SAFE zone will result in a reading at the top of the
safe zone on these engines.
CAUTION!
Overfilling or underfilling the crankcase will cause oil
aeration or loss of oil pressure. This could damage your
engine.
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MAINTAINING YOUR VEHICLE 457