2017 Ram 2500 JACK

WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height
automatically. Refer to “Instrument Cluster Display” in
“Understanding Your Instrument Panel” for further infor-
mation.
NOTE:This mode is intended to be enabled with engine
running. Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle into Entry/Exit height and disable the automatic
load leveling system. Refer to “Instrument Cluster Dis-
play” in “Understanding Your Instrument Panel” or
“Uconnect Settings” in “Understanding Your Instrument
Panel” if equipped with a touch screen radio for further
information.
NOTE: This mode is intended to be enabled with engine
running.
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Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and instrument cluster display messages will operate the
same for automatic changes and user requested changes.
•Off-Road 2 (OR2) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR2.
• Off-Road 1 (OR1) – Indicator lamps 3, 4 and 5 will be
illuminated when the vehicle is in OR1.
• Normal Ride Height (NRH)/Aero Mode – Indicator
lamps 3 and 4 will be illuminated when the vehicle is in
this position.
• Entry/Exit Mode – Indicator lamp 3 will be illuminated
when the vehicle is in Entry Exit Mode. Entry/Exit
mode can be requested up to 33 mph (53 km/h). If
vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 4 will flash and indicator lamp
3 will remain solid until Entry/Exit Mode is achieved at
which point indicator lamp 4 will turn off.
•
Transport Mode – No indicator lamps will be illuminated.
Transport Mode is disabled by driving the vehicle.
• Tire/Jack Mode – Indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – Indicator lamps 3 and 4 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
AIR SUSPENSION SYSTEM (REBEL MODELS
ONLY) — IF EQUIPPED
Description
The air suspension system provides full time load leveling
capability along with the benefit of being able to adjust
vehicle height by the push of a button.
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Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle into Entry/Exit height and disable the automatic
load leveling system. Refer to “Instrument Cluster Dis-
play” in “Understanding Your Instrument Panel” or
“Uconnect Settings” in “Understanding Your Instrument
Panel” if equipped with a touch screen radio for further
information.
NOTE: This mode is intended to be enabled with engine
running. Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:
This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE: If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
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•Entry/Exit Mode – Indicator lamp 3 will be illuminated
when the vehicle is in Entry Exit Mode. Entry/Exit
mode can be requested up to 33 mph (53 km/h). If
vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 3 will flash and indicator lamp
4 will remain solid until Entry/Exit Mode is achieved at
which point indicator lamp 4 will turn off.
• Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – Indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – Indicator lamps 3, 4 and 5 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED
Description
This air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain the
truck’s rear ride height level. There are two selectable
heights that can be chosen based on your operating condi-
tions.
The system requires that the ignition be in ON/RUN
position or the engine running with zero vehicle speed for
all user requested changes and load leveling.
Rear Leveling Ride Height Switch
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Normal Ride Height (NRH)– This is the standard position
of the suspension and is meant for normal driving. It will
automatically adjust to maintain the rear ride height as
conditions change.
Alternate Trailer Height (ATH) – Lowers the vehicle
approximately 1 in (25 mm) for a level truck, to be used as
required while trailer towing. It will automatically adjust
to maintain the rear ride height as conditions change.
Trailer Decoupling/Unloading - The air suspension sys-
tem will load level (lower/exhaust only) for up to 10 min-
utes after the vehicle is turned off. This allows for easy
removal of a trailer and/or load from the back of the truck
by maintaining the ride height. After 10 minutes you will
need to turn the ignition to the run position for the air
suspension to maintain ride height. If the air suspension
system is disabled using the settings menu (Tire Jack Mode,
Transport Mode or Alignment Mode) the system will
remain disabled when the vehicle is turned off. Reactivat-
ing the air suspension can be accomplished via the settings
menu or driving the vehicle above 5 mph (8 km/h) for Tire
Jack Mode or Alignment Mode and 16 mph (26 km/h) for
Transport Mode. NOTE:
•
Most 3500 models will not lower to Alternate Trailer
Height (ATH) when unloaded.
• Refer to “Trailer Towing” in “Starting And Operating”
for further information.
Ignition OFF Behavior
For a predetermined amount of time after the ignition is off
the air suspension may adjust to maintain a proper appear-
ance.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
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Air Suspension Modes
The air suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. This mode is intended to be enabled with engine
running. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE:This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle below Normal Ride Height (NRH) and disable the
automatic load leveling system. This mode is intended to
be enabled with engine running. Refer to “Instrument
Cluster Display” in “Understanding Your Instrument
Panel” or “Uconnect Settings” in “Understanding Your
Instrument Panel” if equipped with a touch screen radio
for further information. NOTE:
This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” or “Uconnect Settings” in
“Understanding Your Instrument Panel” if equipped with
a touch screen radio for further information.
NOTE: This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
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Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Understanding Your Instrument
Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
Pushing the Alternate Trailer Height (ATH) button once
while at Normal Ride Height (NRH), will lower the vehicle
to Alternate Trailer Height (ATH) and will illuminate the
LED.
NOTE:The LED will continuously blink until vehicle
Alternate Trailer Height (ATH) has been achieved and the
LED will turn off.
Pushing the Alternate Trailer Height (ATH) again will raise
the vehicle to Normal Ride Height (NRH).
NOTE: The LED will continuously blink until Normal Ride
Height (NRH) has been achieved. •
Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the ve-
hicle.
• Tire/Jack Mode – No indicator lamps will be illumi-
nated. Tire/Jack Mode is disabled by driving the vehicle.
• Wheel Alignment Mode – No indicator lamps will be
illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)
This vehicle is equipped with electronically locking front
and rear differentials. These differentials, when engaged,
mechanically lock together the axle shafts forcing the
wheels to spin at an equal rate. This allows the vehicle to
maintain its momentum and prevents it from becoming
stuck. The locking front and rear differentials should only
be engaged during low-speed, extreme off-road situations
where one wheel is likely to not be in contact with the
ground. It is not recommended to drive the vehicle with
the differentials locked on pavement due to the reduced
ability to turn and speed limitations.
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WARNING!
There is an increased risk of rollover when crossing an
obstacle, at any angle, with steep sides.
Crossing Logs
To cross a log, approach it at a slight angle (approximately
10 to 15 degrees). This allows one front tire to be on top of
the log while the other just starts to climb the log. While
climbing the log, modulate your brake and accelerator to
avoid spinning the log out from under your tires. Then
ease the vehicle off the log using your brakes.
CAUTION!
Do not attempt to cross a log with a greater diameter
than the running ground clearance or the vehicle will
become high centered.
Getting High Centered
If you get hung up or high centered on an object, get out of
the vehicle and try to determine what the vehicle is hung
up on, where it is contacting the underbody and what is the
best direction to recover the vehicle. Depending on what
you are in contact with, jack the vehicle up and place a fewrocks under the tires so the weight is off of the high point
when you let the vehicle down. You can also try rocking the
vehicle or winching the vehicle off the object.
CAUTION!
Winching or rocking the vehicle off hard objects in-
creases the risk of underbody damage.
Hill Climbing
Hill climbing requires good judgment and a good under-
standing of your abilities and your vehicle’s limitations.
Hills can cause serious problems. Some are just too steep to
climb and should not be attempted. You should always feel
confident with the vehicle and your abilities. You should
always climb hills straight up and down. Never attempt to
climb a hill on an angle.
•
Before Climbing A Steep Hill – As you approach a hill
consider its grade or steepness. Determine if it is too
steep. Look to see what the traction is on the hill side
trail. Is the trail straight up and down? What is on top
and the other side? Are there ruts, rocks, branches or
other obstacles on the path? Can you safely recover the
vehicle if something goes wrong? If everything looks
good and you feel confident, then change transmission
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