UNDERSTANDING THE FEATURES OF YOUR VEHICLE
CONTENTS
MIRRORS ............................ .104
▫ Inside Day/Night Mirror — If Equipped ......104
▫ Automatic Dimming Mirror — If Equipped . . . .104
▫ Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ............110
▫ Outside Mirrors ........................111
▫ Outside Mirrors Folding Feature ............111
▫ Tilt Side Mirrors In Reverse — If Equipped .....112
▫ Power Folding Outside Mirrors For Standard
And Trailer Tow — If Equipped ............112
▫ Power Mirrors — If Equipped .............114
▫ Heated Mirrors — If Equipped .............115
▫ Driver’s Outside Automatic Dimming Mirror —
If Equipped ...........................115
▫ Trailer Towing Mirrors — If Equipped ........116▫
Illuminated Vanity Mirror — If Equipped ......117
▫ “Slide-On-Rod” Features Of Sun Visor —
If Equipped ...........................117
SEATS................................118
▫ Driver’s Power Seat — If Equipped ..........118
▫ Passenger ’s Power Seat — If Equipped .......120
▫ Power Lumbar — If Equipped .............120
▫ Heated Seats — If Equipped ..............121
▫ Ventilated Seats — If Equipped .............123
▫ Manual Seat Adjuster — If Equipped ........124
▫ 40-20-40 Front Bench Seat — If Equipped .....125
▫ Mega Cab Rear Seat Features ..............125
▫ Head Restraints ...................... .1293
IconDescription
Uconnect 5.0
Uconnect 8.4
Driver and Passenger Temperature Up and Down Buttons — If Equipped
Provides the driver and passenger with independent temperature control. Push the up arrow
button on the faceplate, press the up arrow button on the touchscreen, or press and slide the
temperature bar towards the red arrow button on the touchscreen for warmer temperature set-
tings. Push the down arrow button on the faceplate, press the down arrow button on the touch-
screen, or press and slide the temperature bar towards the blue arrow button on the touchscreen
for cooler temperature settings. When the SYNC feature is active, the passenger ’s temperature
will move up and down with the driver ’s temperature, when it is increased and decreased, re-
spectively.
SYNC Button — If Equipped
Press the SYNC button on the touchscreen to toggle the SYNC feature on/off. The SYNC indica-
tor is illuminated when this feature is enabled. SYNC is used to synchronize the passenger tem-
perature setting with the driver temperature setting. The SYNC feature also synchronizes the
rear passengers’ temperature to the driver temperature setting. Changing the passenger tem-
perature setting while in SYNC will automatically exit this feature.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 341
Trailer Sway Control
The trailer sway control is supported by a mechanical
telescoping link that can be installed between the hitch
receiver and the trailer tongue that typically provides
adjustable friction associated with the telescoping motion
to dampen any unwanted trailer swaying motions while
traveling.
If equipped, the electronic Trailer Sway Control (TSC)
recognizes a swaying trailer and automatically applies
individual wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some
other connecting point of the vehicle. These kinds of
hitches are the most popular on the market today and they
are commonly used to tow small and medium sized
trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle’s front axle and the trailer axle(s). When used in
accordance with the manufacturer’s directions, it provides
for a more level ride, offering more consistent steering and
brake control, thereby enhancing towing safety. The addi-
tion of a friction/hydraulic sway control also dampens
sway caused by traffic and crosswinds and contributes
positively to tow vehicle and trailer stability. Trailer sway
control and a weight distributing (load equalizing) hitch
are recommended for heavier Tongue Weights (TW) and
may be required depending on vehicle and trailer
configuration/loading to comply with GAWR require-
ments.
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STARTING AND OPERATING 553
Recommended Distribution Hitch Adjustment
Towing With 1500 Air Suspension
1. Set air suspension to normal ride height. No action isrequired if already in normal ride height.
NOTE: The vehicle must remain in the engine run position
with all doors closed while attaching a trailer for proper
leveling of the air suspension system.
2. Position the truck to be ready to connect to the trailer (do not connect the trailer). 3. Under the instrument cluster or touch screen radio
settings, enable jack mode. Jack mode will be canceled
and procedure must be restarted if the vehicle is driven
at speeds above 5mph (8 kmh).
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
5. Attach the trailer to the vehicle without the weight distribution bars connected.
6. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
Improper Adjustment Of Weight-Distributing Hitch
(Incorrect)
Measuring Height (H)
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STARTING AND OPERATING 555
7. Install and adjust the tension in the weight distributingbars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
3+H1 (about 1/3 the difference between H2 and H1
above normal ride height [H1]).
8. Use the instrument cluster or touch screen radio settings and switch off tire jack mode. Make sure the truck
returns to normal ride height. Preform a visual inspec-
tion of the trailer and weight distributing hitch to
confirm manufacturers’ recommendations have been
met.
9. The truck can now be driven.
Measurement Example Example 1500 Height
(mm)
H1 925
H2 946
H2-H1 21
(H2-H1)/3 7
(H2-H1)/3 + H1 932
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged. Towing With 2500/3500 Air Suspension
1. Position the truck to be ready to connect to the trailer
(do not connect the trailer).
NOTE: Normal Ride Height (NRH) or Alternate Trailer
Height (ATH) can be used. The vehicle must remain in the
engine running position while attaching a trailer for proper
leveling of the air suspension system. It may not be
possible to enter Alternate Trailer Height (ATH) while
lightly loaded.
2. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distribution bars connected.
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1
above normal ride height [H1]).
556 STARTING AND OPERATING
6. Preform a visual inspection of the trailer and weightdistributing hitch to confirm manufacturers’ recommen-
dations have been met.
Measurement Example Example 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged.
Towing With All Other 1500/2500/3500 (Non-Air Suspen-
sion)
1. Position the truck to be ready to connect to the trailer (do not connect the trailer).
2. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distribution bars connected. 4. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1
above normal ride height [H1]).
6. Preform a visual inspection of the trailer and weight distributing hitch to confirm manufacturers’ recommen-
dations have been met.
Measurement Example Example 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged.
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STARTING AND OPERATING 557
CAUTION!
•DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
(Continued)
CAUTION! (Continued)
•Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
574 STARTING AND OPERATING
12. Turn the ignition to the OFF mode, then cycle theignition to the RUN mode and back to the OFF mode.
Remove the key fob from the ignition.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
NOTE: With electronic shift transfer case:
• Steps 2 through 4 are requirements that must be met
before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met. •
If the vehicle is equipped with air suspension, the engine
should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust
the vehicle’s ride height to compensate for temperature
effects.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con- nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL. Depress the clutch pedal on a manual transmission.
• With manual shift transfer case, shift the transfer case
lever to the desired position.
• With electronic shift transfer case with rotary selector
switch, push and hold the transfer case NEUTRAL (N)
button until the NEUTRAL (N) indicator light turns
off. After the NEUTRAL (N) indicator light turns off,
release the NEUTRAL (N) button. After the NEUTRAL
576 STARTING AND OPERATING