Page 209 of 255

Vehicle care207Jump start terminal
In the event of a discharged vehicle
battery, the jump start terminal
enables the vehicle to be started
without the need to access the battery inside the vehicle.
The jump start terminal is located in
the engine compartment and
identified by a " <" sign on the red
insulating cover. Lift the red insulating
cover to access the terminal
connector.
Ensure the red insulating cover is
latched back into position when not in
use.
Jump starting procedure
Depending on model, the jump start
terminal may be located at the left-
hand or right-hand side of the engine
compartment.
Lead connection order:
1. Connect the red lead to the positive terminal of the booster
battery.
2. Connect the other end of the red lead to the jump start terminal of
the vehicle with the discharged
vehicle battery.
3. Connect the black lead to the negative terminal of the boosterbattery.
4. Connect the other end of the black
lead to a vehicle grounding point,
such as the engine block or an
engine mounting bolt. Connect as
Page 210 of 255

208Vehicle carefar away from the discharged
vehicle battery as possible,
however at least 60 cm.
Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the engine: 1. Start the engine of the vehicle providing the jump start.
2. After five minutes, start the other engine. Start attempts should be
made for no longer than
15 seconds at an interval of
one minute.
3. Allow both engines to idle for approx. three minutes with the
leads connected.
4. Switch on electrical consumers (e.g. headlights, heated rear
window) of the vehicle receiving
the jump start.
5. Reverse above sequence exactly when removing leads.Towing
Towing the vehicle The towing eye is stowed with thevehicle tools 3 192.
Disengage the cover using a suitable
tool and remove.
Screw the towing eye clockwise into
the front towing point and tighten fully using the wheel wrench.
Attach a tow rope - or better still a tow
rod - to the towing eye, never to the
bumper or front suspension units.
Caution
Do not tow the vehicle from the
rear. The front towing eye must
only be used for towing and not
recovering a vehicle.
Switch on ignition to permit operation
of brake lights, horn and windscreen
wipers, and move the steering wheel
slightly to release the steering wheel
lock.
Switch off the air suspension system 3 135.
Transmission in neutral.
Caution
Vehicles with manual
transmission automated: If neutral cannot be selected, the vehiclemust only be towed with the drive
wheels raised off the ground.
The vehicle should always be
towed with the ignition switched
off.
Manual transmission automated
3 145.
Page 211 of 255

Vehicle care209Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust fumes
from the towing vehicle, switch on the
air recirculation system 3 113 and
close the windows.
Seek the assistance of a workshop.
After towing, unscrew the towing eye
and refit the cover.
Towing another vehicle
Attach a tow rope - or better still a tow
rod - to the rear towing eye, never to
the rear axle and suspension units.
The rear towing eye must only be
used for towing and not recovering a
vehicle.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
Appearance care
Exterior care Locks
The locks are lubricated at the factory using a high quality lock cylinder
grease. Use de-icing agent only when absolutely necessary, as this has a
degreasing effect and impairs lock function. After using a de-icing agent,
have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing. Restrictions for
filmed or matt painted body parts or
decor tapes, see "Polishing and
waxing".
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.
Page 212 of 255

210Vehicle careIf using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wipers must be switched off and the exterior
mirrors must be folded in. Remove
antenna and external accessories
such as roof racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Do not use hard objects to remove
spots of tar. Use tar removal spray on
painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Unpainted plastic body parts must not be treated with wax or polishing
agents.
Matt filmed body parts or decor tapes must not be polished, to avoid
gleaming. Do not use hot wax
programmes in automatic car washes if the vehicle is equipped with theseparts.
Matt painted decor parts, e.g. mirror
housing cover, must not be polished.
Otherwise these parts would become
agleam or the colour would be
dissolved.
Windows and windscreen wiper
blades
Use a soft lint-free cloth or chamois
leather together with window cleaner and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
Page 213 of 255

Vehicle care211For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Remove dirt residues from smearing
wiper blades by using a soft cloth and
window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damageRectify minor paintwork damage with
a touch-up pen before rust forms.
Have more extensive damage or rust
areas repaired by a workshop.Underbody
Some areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen/rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Towing equipment Do not clean the coupling ball bar with
a steam-jet or high-pressure jet
cleaner.Interior care
Interior and upholstery Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean leather upholstery with clear
water and a soft cloth. In case of
heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light- coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.
Page 214 of 255
212Vehicle careCaution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
Page 215 of 255

Service and maintenance213Service and
maintenanceGeneral information ...................213
Service information ..................213
Recommended fluids, lubricants and parts .................................... 215
Recommended fluids and lubricants ................................ 215General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for the vehicle is available at
the workshop.
Service display 3 88.
Engine identification 3 218.
European service intervals -
except Bus
Maintenance of your vehicle is
required every 40,000 km or after
two years, whichever occurs first, unless otherwise indicated by the
service display.
A shorter service interval can be valid for severe driving behaviour, e.g. for
taxis and police vehicles.European service intervals - Bus
only
Maintenance of your vehicle is
required every 30,000 km or after
one year, whichever occurs first, unless otherwise indicated by the
service display.
The European service intervals are
valid for the following countries:
Andorra, Austria, Belgium, Croatia,
Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy,
Latvia, Liechtenstein, Lithuania,
Luxembourg, Netherlands, Norway,
Poland, Portugal, Slovakia, Slovenia,
Spain, Sweden, Switzerland, United
Kingdom.
Service display 3 88.
International service intervals Israel:
Maintenance of your vehicle is
required every 40,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.
Page 216 of 255

214Service and maintenanceAlbania, Bosnia-Herzegovina,
Kosovo, Macedonia, Montenegro,
Serbia:
Maintenance of your vehicle is
required every 30,000 km or after
two years, whichever occurs first,
unless otherwise indicated by the
service display.
Romania, Bulgaria, Moldova, Cyprus:
Maintenance of your vehicle is
required every 30,000 km or after
two years, whichever occurs first,
unless otherwise indicated by the
service display.
Australia, New Zealand:
Maintenance of your vehicle is
required every 30,000 km or after
two years, whichever occurs first,
unless otherwise indicated by the
service display.
Turkey:
Maintenance of your vehicle is
required every 20,000 km or after
one year, whichever occurs first, unless otherwise indicated by the
service display.Morocco:
Maintenance of your vehicle is
required every 20,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.
South Africa:
Maintenance of your vehicle is
required every 15,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.
Russia, Ukraine, Belarus,
Kazakhstan:
Maintenance of your vehicle is
required every 15,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.
Algeria, Tunisia:
Maintenance of your vehicle is required every 10,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the service display.International:
Maintenance of your vehicle is
required every 15,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.
International countries include:
Malta, Singapore.
International +:
Maintenance of your vehicle is
required every 10,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.
International + countries include: To
be defined.
International ++:
Maintenance of your vehicle is
required every 8,000 km or after one year, whichever occurs first,unless otherwise indicated by the
service display.
International ++ countries include:
Hong Kong.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold