Page 81 of 88
SymptomPossible cause Possible solution
No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turned off. Press the
button to turn on the display.
The system is in overheat mode due to excessive
high temperature. Wait until the system cools down.
No voice guidance is available.
or
The volume is too high or too low. The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance or turn voice guidance on.
No map is displayed on the screen. The map SD-card is not inserted. Insert the map SD-card correctly.
A screen other than map screen is displayed. Press MAP.
The screen is too dim. The movement is slow. The temperature in the interior of the vehicle is low. Wait until the interior of the vehicle has warmed up.
Some pixels in the display are darker or
brighter than others. This condition is an inherent characteristic of liquid
crystal displays. This is not a malfunction.
Some menu items cannot be selected. Some menu items become unavailable while the vehicle is driven. Park the vehicle in a safe location, and then operate the navigation system.
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle’s battery is disconnected or is discharged.
If this occurs, service the vehicle’s battery as necessary and re-enter the information in the Address Book.
BASIC OPERATIONS
7-2Troubleshooting guide
Page 82 of 88
SymptomPossible cause Possible solution
Names of roads and locations differ between 2D
and 3D mode. This is because the quantity of the displayed information is
reduced so that the screen does not become difficult to read.
There is also a chance that names of the roads or locations
may be displayed several times, and the names appearing on
the screen may be different because of a processing
procedure. This is not a malfunction.
The vehicle icon is not displayed in the correct
position. The vehicle was transported after the ignition switch was
turned off by a ferry or car transporter, for example. Drive the vehicle for a while on a road where GPS signals can
be received.
The position and direction of the vehicle icon may be incor-
rect depending on the driving environments and the levels of
positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a while to auto-
matically correct the position and direction of the vehicle icon.
“CURRENT VEHICLE LOCATION” (page 6-12)
When the vehicle is traveling on a new road, the
vehicle icon is located on another road nearby. The system automatically places the vehicle icon on the near-
est available road, because the new road is not stored in the
map data. Updated road information will be included in the next version of
the map SD-card.
The map does not scroll even when the vehicle is
moving. The current location map screen is not displayed.
Press the MAP button.
The vehicle icon is not displayed. The current location map screen is not displayed. Press the MAP button.
The GPS indicator on the screen remains gray. GPS signals cannot be received under certain conditions, such as in a parking garage, on a road with many tall
buildings, etc. Drive on an open, straight road for a while.
A sufficient number of GPS satellites is not available. Wait for the satellites to move to locations available for the navi- gation system.
VEHICLE ICON
Troubleshooting guide7-3
Page 86 of 88
8 Index
2Dmap......................3-3
3Dmap......................3-4
A
Address book...................6-3
B
Basic operations ..............2-5,7-2
Basics of voice guidance ............6-14
C
Characteristics of a liquid crystal display . . .6-15
Character (letter and number) input screen . .2-8
Clocksettings ..................5-5
Connected Search...............6-10
Control buttons and functions ..........2-2
Current vehicle location ............6-12
D
Destination-To-Car...............6-10
Directions provided and the distances to guide
points ......................6-14
Display of current vehicle location .......6-12
Displaysettings..................5-4
E
Emergency support information ........6-10
F
Features of this navigation system .......6-2
For safe operation ................1-2
Functions disabled while driving ........2-5
G
Google Send-to-Car..............6-10
H
Howtohandlethedisplay...........6-15
How to use this manual .............1-2
I
Incorrect display of vehicle position .......7-3
J
JourneyPlanner.................6-10
L
Language settings................5-6
Laser product ...................1-3
M
Maintenance of the display ...........6-16
Map screen information .............3-2
Maptypes.....................3-3
Message History ................6-10
Moving a map ...................3-4
MyPlaces....................4-13
N
NissanConnectSMServices . .5-6, 6-4, 6-10, 6-9
Notes on voice guidance ............6-14
P
PointsOfInterest(POI)directory........6-3
R
Reference symbols................1-2
Repeating voice guidance ...........6-14
Returning to the current vehicle location ....3-5
Route calculation ................6-12