ConnectSMServices emergency support staff
will work with authorities to attempt to recover
the vehicle.
Valet Alert
Customers will be notified if their vehicle is
driven more than 0.2 miles once they activate
Valet Alert via the NissanConnect
SMServices
website or Companion App.
Notice to Bluetooth® Hands-free
phone users
This is to avoid various services by NissanCon-
nectSMServices Response Specialists (such as
Assisted Search) and NissanConnectSMSer-
vices emergency support staff being interrupted
by incoming calls. Incoming phone calls received
while the vehicle is connected to the Service
Center will not be listed in the call history of the
Bluetooth® Hands-free phone system. However
those incoming calls may be listed in the call his-
tory of your mobile phone, depending on its
capabilities. After disconnecting communication
with the NissanConnect
SMServices Response
Specialist or NissanConnectSMServices emer-
gency support staff, check the incoming call his-
tory on your mobile phone when it is safe to do
so.
Service application
A separately purchased NissanConnectSMSer-
vices subscription is required. For more details,
refer to the NissanConnect
SMServices website
or contact the NissanConnectSMServices sup-
port line.
NissanConnect
SMServices website:
For U.S. customers
www.nissanusa.com/connect
For Canadian customers
www.nissan.ca/nissanconnect (English)
www.nissan.ca/nissanconnect/fr (French)
NissanConnect
SMServices support line:
1-855-426-6628
INFO:
If the vehicle is owned by another person and is
resold, the subscription for this service must be
canceled and all data stored on the device must
be deleted.
Operating tips
mWARNING
● Use NissanConnectSMServices after
stopping your vehicle in a safe
location. If you have to use Nissan-
Connect
SMServices while driving,
exercise extreme caution at all times
so full attention may be given to ve-
hicle operation.
● If you are unable to devote full atten-
tion to vehicle operation while talk-
ing with NissanConnect
SMServices,
pull off the road to a safe location
and stop your vehicle.
● Do not use NissanConnectSMServices with
the engine stopped. Doing so may discharge
the vehicle battery.
● NissanConnect
SMServices cannot be used
under the following conditions:
– NissanConnect
SMServices subscription
has expired.
– The vehicle is outside the area where the cellular network service is receivable.
General system information6-7
