2017 NISSAN MAXIMA Warranty Booklet

2017
WARRANTY INFORMATION BOOKLET
Publication No.: Printing : October 2016 WB17EA NALLU3

2017MY NISSAN Warranty Information Booklet Supplement
The information contained within this supplement amends the 2017MY NISSAN Warranty
Information Booklet by updating the warranty for the Vapor Vent Tube connecting the fuel
tank to the evaporative emission canister for vehicles sold in the United States, U.S.
associated territories, and Canada to 15 years or 150,000 mi (240,000 km), whichever
occurs first.
All other warranty terms, limitations, and conditions remain unchanged.
This covers all 2017MY NISSAN vehicles except: NISSAN TITAN (Gas, XD Gas, and
XD Diesel) , NISSAN LEAF, NISSAN NV200 Taxi, and NISSAN NV1500/2500/3500.
Please read carefully and keep with the NISSAN Warranty
Information Booklet in your vehicle.
Printing: May 2016
Publication No.: SU17EA NWIBU0

OWNER INFORMA
TION
O w n e r ’s N a m eAddressCityStateZip CodeVEHICLE IDENTIFIC
ATION
Vehicle IdentificationDate of Delivery
miles
Selling Dealer Name
Mileage at Delivery
AddressCity StateZip CodeSECURITY+PLUS
® INFORMATION
Policy No. Expiration DateMonths of Coverage
Expiration Mileage
Security+Plus® coverage must be confirmed. See y
our Security+Plus® Agreement for details.
ODOMETER REPLA
CEMENT
Date Mileage
miles
Dealer’s NameAddressCityStateZip Code
NOTE: read this booklet carefully and keep it in your vehicle. Present i\
t to an authorized NISSAN dealer
when warranty service is required. It should remain with your vehicle wh\
en you sell it so subsequent
owners will know any remaining warranty coverage.
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©2016 Nissan North America, Inc.
All rights reserved. No part of this Warranty Information Booklet may b\
e reproduced or stored in a retrieval
system, or transmitted in any form, or by any means, electronic, mechani\
cal, photocopying, recording or
otherwise, without the prior written permission of Nissan North America,\
Inc.

1 WARRANTY COVERAGE AT A GLANCE
2 NISSAN’S CUSTOMER CARE PROGRAM
4 NISSAN’S COMMITMENT TO CUSTOMERSATISFACTION
5 2017 NEW VEHICLE LIMITED WARRANTY
9 FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES
12 CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
18 SEAT BELT LIMITED WARRANTY
19 DROP IN BEDLINER LIMITED WARRANTY
20 BFGOODRICH TIRE LIMITED WARRANTY 22 BRIDGESTONE FIRESTONE TIRE LIMITED
WARRANTY
25 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
32 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
36 HANKOOK TIRE LIMITED WARRANTY
39 KUMHO TIRE LIMITED WARRANTY
42 MICHELIN TIRE LIMITED WARRANTY
44 TOYO TIRE LIMITED WARRANTY
49 YOKOHAMA TIRE LIMITED WARRANTY
51 FALKEN TIRE LIMITED WARRANTY
TABLE OF CONTENTS

57 ORIGINAL EQUIPMENT TIRE LIMITEDWARRANTIES
58 IMPORTANT TIRE SAFETY INFORMATION
64 LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE
NISMO S-TUNE PARTS, AND GENUINE
NISSAN ACCESSORIES
66 NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY
67 GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK
ABSORBER AND STRUT LIFETIME
LIMITED WARRANTY 69 REPLACEMENT BATTERY LIMITED
WARRANTY
71 GENUINE NISSAN PARTS AND ACCESSORIES
72 CORROSION PROTECTION GUIDELINES
73 ROADSIDE ASSISTANCE
75 NISSAN SECURITY+PLUS® VEHICLE PROTECTION PLANS
TABLE OF CONTENTS

Summary of Warranty Coverage*
0 miles90,000 m
Basic Coverage 36 months / 36,000 miles
Corrosion Coverage (Perforation) 60 months / unlimited mileage
Powertrain Coverage 60 months / 60,000 miles
Federal Emission Performance 24 months / 24,000 miles
Federal Emission Defect 36 months / 36,000 miles
Federal Emission Long Term Defect 96 months / 80,000 miles
California Emission Performance 36 months / 50,000 miles
California Emission Defect 36 months / 50,000 miles
California Emission Long Term Defect 84 months / 70,000 miles
Seat Belt 120 months / unlimited mileage
* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
WARRANTY COVERAGE AT A GLANCE
1

NISSAN CARES...
Both Nissan and your Nissan dealer are dedicated to
serving all your automotive needs. Your complete satis-
faction with your vehicle and your Nissan dealer are our
primary concerns. Your Nissan dealer is always avail-
able to assist you with all your automobile service re-
quirements.
If, however, a situation arises that you believe has not
been addressed to your satisfaction, we ask that you
take the following steps:
STEP 1:
Discuss the situation with the dealership’s manager. If a
problem still exists, contact the dealership’s Consumer
Affairs Manager or owner. They are best equipped to
resolve the matter for you.
STEP 2:
If the concern has still not been addressed to your
satisfaction, please contact our (Nissan’s) Consumer
Affairs Department using our toll free number:
The Consumer Affairs Department will ask for the fol-
lowing information:
Your name, address, and telephone numberVehicle identification number (on dashboard)Date of purchaseCurrent odometer readingYour Nissan dealer’s nameDetails of the concernOr you can write to Nissan with the above information
at:
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
STEP 3:
In the event that you believe Nissan has been unable to
satisfactorily address the issue with your vehicle, a
special automotive complaint resolution program called
BBB AUTO LINE is available to you. The BBB AUTO
LINE program is independently operated by the Council
of Better Business Bureaus, Inc. (BBB) .
For information about the BBB AUTO LINE in your area,
please call us (Nissan) at the same toll free number
1-800-NISSAN-1 (1-800-647-7261) . We will be
happy to provide you with information about BBB AUTO
LINE. Or, you may contact the BBB directly at:
BBB Auto Line
Council of Better Business Bureaus, Inc.
3033 Wilson Blvd., Suite 600
Arlington, VA 22201
1 (800) 955-5100
If you call the BBB, its staff will take down details of your
complaint by telephone. They will ask for the same
information as described in Step 2.
The BBB AUTO LINE program consists of two parts,
mediation
andarbitration. The BBB will attempt to
assist you to resolve the problem during mediation. If a
satisfactory resolution has not been achieved during
mediation, you will have the opportunity to personally
present your case before an impartial arbitrator or three-
person panel. The arbitrator(s) will make a decision after
the arbitration hearing.
The BBB will, in most cases, send you a final decision
within forty (40) days (plus 7 if you have not contacted
the proper person from the dealership or Nissan) unless
you delay the process. If you do not accept the decision,
it will not be legally binding on you or Nissan. However
in some states, if the decision is not accepted, it may be
introduced either by you or by Nissan, as evidence in
any potentially related court action.
(Continued on next page)
2 NISSAN’S CUSTOMER CARE PROGRAM

BBB AUTO LINE is an informal dispute settlement
mechanism operated to comply with applicable
Federal law and regulations. In states where BBB
AUTO LINE is available, you are required to use
BBB AUTO LINE before exercising rights or seek-
ing remedies under Title I of the Federal Magnuson-
Moss Warranty Act, 15 U.S.C. §2301, et. seq. If
you choose to seek remedies other than those cre-
ated by Title I of the Magnuson-Moss Warranty Act,
(for example, under state law) , that Federal Act
does not require you to first use BBB AUTO LINE.
The program is still available to you, however, and
may be of considerable assistance. Some states
specify that informal dispute settlement mecha-
nisms such as BBB AUTO LINE must be used be-
fore you may use state-operated complaint resolu-
tion processes, before you may file a lawsuit under
state law, and/or before you may have certain other
rights or remedies available under state law. In ac-
cordance with those states’ laws, Nissan requires
the prior use of BBB AUTO LINE in good faith be-
fore you resort to such other processes, file a
lawsuit, or seek other remedies provided by state
law. Please see the “Supplement to 2017 Nissan
Warranty Information Booklet & 2017 Nissan Own-
er’s Manual” for additional information.BBB AUTO LINE may not be available in all states. We,
Nissan, would be pleased to provide you with informa-
tion about the availability of BBB AUTO LINE in your
state, or call the BBB AUTO LINE number listed above.
For additional information on the Auto Line program,
please refer particularly to the information on your state
in the “Supplement to 2017 Nissan Warranty Informa-
tion Booklet, and 2017 Nissan Owner’s Manual”.
NISSAN’S CUSTOMER CARE PROGRAM
3