2017 NISSAN MAXIMA service

.Stolen Vehicle Locator:
In the event that the customer’s vehicle is
stolen, after filing a police report the custo-
mer can contact NissanConnect
SMServices
via phone and report the vehicle stolen. At
that point, NissanConnect
SMServices emer-
gency support staff will work with authorities
to attempt to recover the vehicle.
. Valet Alert:
Customers will be notified if their vehicle is
driven more than 0.2 miles once they activate
Valet Alert via the NissanConnect
SMSer-
vices website or Companion App.
Notice to BluetoothŠHands-Free
Phone users
The BluetoothŠHands-Free Phone System will
be disabled and not be able to take phone calls
while the vehicle is connected to the Nissan-
Connect
SMServices Response Specialists or
the emergency support staff at the NissanCon-
nect
SMService Response Center. This is to
avoid various services by NissanConnectSM
Services Response Specialists (such as As-
sisted Search) and NissanConnectSMServices
emergency support staff being interrupted by
incoming calls. Incoming phone calls received
while the vehicle is connected to the Service
Center will not be listed in the call history of the Bluetooth
ŠHands-Free Phone System. How-
ever those incoming calls may be listed in the call
history of your mobile phone, depending on its
capabilities. After disconnecting communication
with the NissanConnect
SMServices Response
Specialist or NissanConnectSMServices emer-
gency support staff, check the incoming call
history on your mobile phone when it is safe to do
so.
Service application
A separately purchased NissanConnectSMSer-
vices subscription is required. For more details,
refer to the NissanConnect
SMServices website
or contact the NissanConnectSMServices sup-
port line.
NissanConnect
SMServices website:
For U.S.
www.nissanusa.com/connect
For Canada
www.nissan.ca/nissanconnect (English)
www.nissan.ca/nissanconnect/fr (French)
NissanConnect
SMServices support
line:
1-855-426-6628
INFO:
If the vehicle is owned by another person and is
resold, the subscription for this service must be
canceled and all data stored on the device must
be deleted.
Operating tips
WARNING
. Use NissanConnectSMServices after
stopping your vehicle in a safe loca-
tion. If you have to use NissanCon-
nect
SMServices while driving,
exercise extreme caution at all times
so full attention may be given to
vehicle operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the NissanConnect
SM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use NissanConnect
SMServices with
the engine or the hybrid system stopped.
Doing so may discharge the vehicle battery.
. NissanConnect
SMServices cannot be used
under the following conditions:
5. Information
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5. Information
— NissanConnectSMServices subscription
has expired.
— The vehicle is outside the area where the cellular network service is receivable.
— The vehicle is in a location with poor signal reception such as tunnels, under-
ground parking garages, behind buildings
or in mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are not
working properly.
— The NissanConnect
SMServices network
system is disabled.
. Information Feeds download cannot be used
when the vehicle is connected to the
NissanConnect
SMServices Data Center
and NissanConnectSMServices Response
Center.
. Communication with the NissanConnect
SM
Services Data Center is related to the data
communication mode and may cause occa-
sional difficulty in receiving signals, and the
signal receivable area may be limited com-
pared to regular mobile phones. .
You may hear clicks or experience interrup-
tions while speaking with the NissanCon-
nect
SMServices Response Specialists. This
is due to a shift in the connection zone and is
not a malfunction.
. Depending on the line used, the sound
volume may decrease. Adjust the volume as
necessary.
. Received sounds may be distorted or
ambient noise may sound like voices of a
crowd. This is due to the use of the digital
line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the NissanCon-
nect
SMServices Response Specialists due
to a network disturbance. When this occurs,
reconnect the line after a few minutes or at a
different location.
. This vehicle incorporates a communication
device that is called a TCU (Telematics
Control Unit) . The communication connec-
tion between this unit and the NissanCon-
nect
SMData Center allows for various
services. When the system connects to the
NissanConnect
SMData Center, an antenna
icon will appear in the upper right corner of
the screen. Use the service in a location
where the symbol representing good signal reception appears on the screen.
: When the signal reception is good
: When the signal reception is bad
. NissanConnect
SMServices uses the TCU
(Telematics Control Unit) . Even if the signal
strength bar of the in-vehicle data commu-
nication module indicates good reception,
connection to the NissanConnect
SMData
Center may be disabled. This does not
indicate a malfunction. Operate the system
again after a few minutes.
NISSANCONNECTSMSERVICES
MENUS
With the NissanConnectSMServices, various
information can be received and displayed on the
screen. The information can also be announced
by the system.
1. Touch [Info] on the Launch Bar.
2. Touch [NissanConnect Services].
3. Select an item from the NissanConnect
SM
Services menu screens.
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Available items Content
[Connect to Voice
Menu]The system connects to
the NissanConnect
SM
Services center. Var-
ious services to support
your driving are avail-
able by answering In-
teractive Voice Menu.
“Connecting to
Interactive Voice
Menu”
(page 5-13)
[Connected Search] Searches for a destina- tion via the Internet and
commands the naviga-
tion system to set a
route to the destination.
“Searching by
connecting to the
internet”
(page 6-22)
[Message Box] The messages from the NissanConnect
SMData
Center that were re-
ferred to previously are
displayed.
“Message Box”
(page 5-14) [All Information Feeds] Displays a list of avail-
able information feeds.
“Viewing informa-
tion feeds”
(page 5-14)
[NissanConnect Ser-
vices Settings] NissanConnect
SMSer-
vices settings can be
changed.
“NissanConnect-SMServices set-
tings”
(page 5-18)
Connecting to Interactive Voice Menu
Various services to support your driving are
available by using Interactive Voice Menu. For
more details, refer to the NissanConnect
SM
Services website or contact the NissanCon-
nectSMServices support line.
NissanConnect
SMServices website:
For U.S.
www.nissanusa.com/connect
For Canada
www.nissan.ca/nissanconnect (English)
www.nissan.ca/nissanconnect/fr (French)
NissanConnect
SMServices support
line: 1-855-426-6628
1. Touch [Info] on the Launch Bar.
2. Touch [NissanConnect Services].
3. Touch [Connect to Voice Menu].
4. The system connects to the NissanCon- nect
SMServices center and menu options
will be announced. Speak your preferred
option.
.Destination Assistance
Set a destination using an Interactive
operator system.
.Roadside AssistanceConnect to the Roadside Response
Specialist.
.Valet AlertTurns on the Valet Alert function and
monitors the vehicle movement within a
certain range.
.Personal AssistanceConnects to the NissanConnectSMSer-
vices Response Specialist.
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5. Information
INFO:
. You can also connect to the NissanCon-
nect
SMServices Interactive Voice Menu by
touching the Voice Menu button
*1on the
map.
. After selecting [Connect to Voice Menu], it
may take some time until the system initiates
connection, depending on the technical
environment and whether the TCU (Tele-
matics Control Unit) is being used by other
services.
. To avoid disconnecting the line, do not turn
off the engine or the hybrid system.
Setting route to a searched destination
Use Connected Search to find destinations via
the internet and set a route to them directly from
your navigation system.
1. Touch [Info] on the Launch Bar.
2. Touch [NissanConnect Services].
3. Touch [Connected Search]. A keyboard is
displayed.
4. Enter the keyword and touch [Search]. The system will connect to the Internet and the
search results will be displayed.
5. Touch a preferred destination from the list and touch [Start] to start the route guidance.
INFO:
The Connected Search can also be set by
touching [Navi] on the Launch Bar and then
touching [Connected Search].
Message Box
The text messages from the NissanConnectSM
Data Center that were previously received to are
displayed.
1. Touch [Info] on the Launch Bar.
2. Touch [NissanConnect Services]. 3. Touch [Message Box].
4. A history list is displayed. Highlight the
information.
Viewing information feeds
Contents of the various NissanConnectSMSer-
vices information can be downloaded.
1. Touch [Info] on the Launch Bar.
2. Touch [NissanConnect Services].
3. Touch [All Information Feeds]. A list screen is displayed.
4. Touch a preferred folder. A list of information feeds is displayed. The content is announced
by the system (Text-to-Speech) while the
vehicle is being driven, or if parked, you can
read the content on the display.
INFO:
. Touch [Stop] during communication with the
NissanConnect
SMServices Data Center to
cancel the connection.
. A message is displayed when the commu-
nication is disconnected while downloading
information due to a poor communication
status. Select [Yes] to restart the download.
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.Laws in some jurisdictions may restrict the
use of “Text-to-Speech.” Check local reg-
ulations before using this feature.
. Some terminology such as personal names,
place names, special terms, symbols, etc.
may not be announced correctly. This is not a
malfunction.
. The system will pause announcements when
interrupted by the voice guidance given by
the navigation system. When the voice
guidance finishes, the system will restart
the announcement.
. The volume can be adjusted when the
system announces the information.
“Volume and Beeps settings”
(page 2-20)
. The selected content is read out while the
vehicle is being driven, or if parked, you can
read the content on the display.
. Content settings can be made using the
NissanConnect
SMServices website. For
more details, refer to the NissanConnectSM
Services website or contact the NissanCon-
nectSMServices support line.
NissanConnectSMServices website:
For U.S.
www.nissanusa.com/connect For Canada
www.nissan.ca/nissanconnect (English)
www.nissan.ca/nissanconnect/fr (French)
NissanConnect
SMServices support
line:
1-855-426-6628
Screen information
When information is downloaded from the
NissanConnectSMServices Data Center, the
contents of the information are displayed while
the vehicle is stopped.
*1Contents:
The contents of the NissanConnectSM
Services feeds are displayed.
*2Menu:
Stops the Text-to-Speech voice announce-
ments and displays the operation menu
items on the right side of the screen.
*3[]/[]:
Turns to the next or previous page if the
information has a number of content pages.
*4:
If the information contains map information,
the icon be displayed. It can be set as the
destination.
*5:
If the information contains phone number
information, the icon is displayed. It is
possible to make a phone call to the facility.
After parking the vehicle in a safe location and
touching [Menu], the operation menu is dis-
played on the right side of the screen.
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5. Information
INFO:
The availability of the operation menu items
differs depending on the contents of the
selected information.
EMERGENCY SUPPORT
NissanConnectSMServices provides various
services to support dealing with emergencies
of the subscribed vehicle and the driver.
For example, in case of an illness or serious
injury, you can seek support by pushing the in-
vehicle button and connecting to
NissanConnect
SMServices. NissanConnectSM
Services can specify the location of the vehicle
via GPS, and the information will be sent to the
police or other agencies as needed.
For information about other NissanConnect
SM
Services emergency support related services,
refer to the NissanConnectSMServices Services
website or contact the NissanConnectSMSer-
vices support line.
NissanConnect
SMServices website:
For U.S.
www.nissanusa.com/connect
For Canada
www.nissan.ca/nissanconnect (English)
www.nissan.ca/nissanconnect/fr (French) NissanConnect
SMServices support
line:
1-855-426-6628
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to NissanConnect
SM
Services.
— The NissanConnect
SMServices
network system is disabled.
— The vehicle moves outside the service area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tun-
nels, underground parking gar-
ages, behind buildings or in
mountainous areas. — The line is busy.
— The TCU (Telematics Control Unit)
or other systems of your vehicle
are not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Park the vehicle in a safe location
and set the parking brake before
operating .
. Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any
closer to the antenna than specified
by the pacemaker manufacturer. The
radio waves from the TCU antenna
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may adversely affect the operation of
the pacemaker while using the Nis-
sanConnect
SMServices.
Making an emergency call
1. Push.
2. When the line is connected, speak to the Response Specialist.
If you want to cancel the emergency call, push
and hold for a few seconds.
INFO:
. After is pushed, it may take some
time until the system initiates connection,
depending on the technical environment and
whether the TCU (Telematics Control Unit) is
being used by other services.
. An indicator light on shows the
readiness of the emergency support system.
If the indicator light is not illuminated,
pushing does not connect your
vehicle to the Response Specialist.
The indicator light blinks while connected to
the NissanConnect
SMServices Response
Center.
. Even when the indicator light is illuminated,
connection to the NissanConnect
SMSer-
vices Response Center may not be possible.
If this occurs in an emergency situation,
contact the authorities by other means.
. To avoid disconnecting the line, do not turn
off the engine or the hybrid system.
5. Information
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5. Information
NISSANCONNECTSMSERVICES SETTINGS
The NissanConnectSMServices setting can be changed.
1. Touch [Info] on the Launch Bar.
2. Touch [NissanConnect Services].
3. Touch [NissanConnect Services Settings].
INFO:
[NissanConnect Services] can also be accessed from [Settings] on the Launch Bar.
Menu Action
[Information Feed Setting] [Edit Feed List] [Sync All Feeds] The latest information feeds received from the NissanConnectSMServices
center.
[Initialize Feed List] Return the channel list to default.
[Delete Message Box] Delete all the items in the Message Box.
[Vehicle Information Sharing
with Nissan] [Share Vehicle Information] Turn the vehicle information sharing function on/off.
[Delete Shared Vehicle Information] Delete all the items in the shared vehicle information.
[Unit ID Information] Display the Unit ID, TCU (Telematics Control Unit) ID, SIM ID and VIN Information necessary for user registration.
[Reset all NissanConnect Services settings to default] All NissanConnect
SMServices settings are returned to default.
[Vehicle Data Transmission Setting] When [OK] is touched, data transmission to the NissanConnectSMData
Center is enabled. Touch [Decline] to disable the NissanConnectSMServices
functions.
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