— Your cellular phone is locked in order toprevent dialing.
. When the radio wave condition is not ideal or
ambient sound is too loud, it may be difficult
to hear the other person’s voice during a call.
. Immediately after the ignition switch is
placed in the ON position, it may be
impossible to receive a call for a short period
of time.
. Do not place the cellular phone in an area
surrounded by metal or far away from the in-
vehicle phone module to prevent tone quality
degradation and wireless connection disrup-
tion.
. While a cellular phone is connected through
the Bluetooth
Šwireless connection, the
battery power of the cellular phone may
discharge quicker than usual.
. For U.S. and Canada:
Visit the website below for troubleshooting
help if the Bluetooth
ŠHands-Free Phone
System seems to be malfunctioning.
www.nissanusa.com/bluetooth/
. For Mexico:
If the Bluetooth
ŠHands-Free Phone System
seems to be malfunctioning, it is recom-
mended you consult a NISSAN dealer for support.
. Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
. Refer to the cellular phone Owner’s Manual
regarding the telephone pairing procedure
specific to your phone, battery charging,
cellular phone antenna, etc.
. The antenna display on the monitor may not
coincide with the antenna display of some
cellular phones.
. The battery display on the monitor may not
coincide with the battery display of some
cellular phones.
. Keep the interior of the vehicle as quiet as
possible to hear the caller’s voice clearly as
well as to minimize its echoes.
. If reception between callers is unclear,
adjusting the incoming or outgoing call
volume may improve the clarity.
. The microphone is located near the map
light.
. Reduce background noise as much as
possible by closing windows and pointing HVAC vents away from the ceiling.
INDICATORS
Indicators*1for phone and text messaging are
displayed on the top of the screen.
Indicates the number of unread
received messages.
Indicates the Bluetooth Šdevice that
is selected.
Indicates the strength of the signal
the Bluetooth Šdevice is receiving.
Indicates the amount of remaining
Bluetooth Šdevice battery.
4. Hands-Free Phone
4-3
5. Information
Response Specialist provides various assis-
tance depending on the situation.
“Emergency support” (page 5-16)
. Automatic Collision Notification (ACN):
The TCU (Telematics Control Unit) gener-
ates a signal automatically to the Nissan-
Connect
SMServices Response Center in the
case of an accident severe enough to trigger
one of the vehicle’s air bags. Upon the signal,
a Response Specialist receives the vehicle
location and customer information and no-
tifies the proper authorities in accordance
with established policies and procedures.
. Curfew Alert:
Customers can set time interval for accep-
table and unacceptable operation of the
vehicle via NissanConnect
SMPortal Website
and NissanConnectSMServices Companion
App. If the time restrictions are violated, the
customer will be automatically notified (e-
mail, text message, or phone call) .
. Remote Door Lock/Unlock:
The Remote Door Lock/Unlock feature
allows the customer to access the vehicle
remotely from the NissanConnect
SMSer-
vices website or Companion App to send
lock or unlock commands to the vehicle.
“Connecting to Interactive Voice
Menu” (page 5-13)
. Remote Sound Horn and Flash Lights:
Customers can activate the vehicle’s head-
lights and horn via the NissanConnect
SM
Services website or Companion App.
. Remote Engine Start:
If the vehicle is equipped with both TCU
(Telematics Control Unit) and Remote Start,
customers can remotely start the vehicle via
the NissanConnect
SMServices website or
Companion App.
. Alarm Notification:
Customers will be notified if the vehicle alarm
system is activated based on their notifica-
tion preferences (e-mail, text, phone call) .
. Boundary Alert:
Customers can set an area for the vehicle to
stay in or out of via the NissanConnect
SM
Services website or Companion App. Cus-
tomers will be notified when vehicle is out-of-
bounds based on their notification prefer-
ences (e-mail, text, phone call).
. Maintenance Alert/Reminder:
The center sends maintenance and other
relevant info. to registered e-mail address
(PC/Mobile) based on the vehicle informa- tion (e.g. driving mileage and etc.) sent at the
center access timing. Details of vehicle
information are separately examined.
. Send to Car:
Customers can access turn-by-turn naviga-
tion provided by Google maps and sent
directly to the NissanConnect
SMvehicle.
. Journey Planner:
Customers can create a multiple way-point
route via Journey Planner on the NissanCon-
nect
SMServices website and send the de-
tails directly to their vehicle.
. Destination Download:
Customers can search for different locations
via the NissanConnect
SMServices website
and send them directly to their vehicle.
. Connected Search:
Customers can access Internet search en-
gines directly from the vehicle to find exact
destinations to navigate to.
. Assisted Search:
Customers can use Assisted Search to get
further destination assistance via operator
service or live Response Specialist for more
detailed information.
“Searching by using Voice Menu but-
ton on map” (page 6-25)
5-10
5. Information
INITIAL iPhone SETTINGS
Before using Apple CarPlay, check the settings
on your iPhone.
1. Turn on “CarPlay” on your iPhone:Select “Settings” ?“General” ?“Restric-
tions” and turn off the “Restrictions” or turn
on “CarPlay”.
2. Turn on “Siri” on your iPhone:
Select “Settings” ?“General” ?“Siri” and
turn on Siri.
Apple CarPlay OPERATION
1. Connect the iPhone to USB port 1.
“USB (Universal Serial Bus) Connec-
tion Ports and AUX (auxiliary) input
jack” (page 2-7)
2. Depending on the setting, a Startup Informa- tion screen will appear. Touch [Yes] to use
Apple CarPlay.
INFO:
If you do not wish to display the Startup
Information screen each time you activate
Apple CarPlay, touch [Don’t show again] on
the Startup Information screen. The Startup
Information screen will not be displayed from
the next Apple CarPlay activation. The
Startup Information screen can be set to appear again in the Apple CarPlay setting
menu.
“Apple CarPlay settings” (page 5-23)
Example of Apple CarPlay top menu
3. The Apple CarPlay top menu screen will
appear. The iPhone functions displayed on
the screen should now be operable using the
in-vehicle system.
4. To return to the Apple CarPlay top menu screen after operation, touch [
] on the
lower left corner of the Apple CarPlay
screen.
5. To exit the Apple CarPlay screen and display the other screens, touch
— The endpoint of the route may not exactlymatch the destination.
— If you calculate a route on a main road, the system may display a route from another
main road. This may be because the
position of the vehicle icon is not accu-
rate. In this case, park the vehicle in a safe
location and reset the vehicle icon, or
continue driving to see if the position of
the vehicle icon is automatically adjusted
before recalculating the route.
— There are cases in which the system shows an indirect route to reach the
destination or waypoints, if you set them
from stored or facility information. In order
to correct this, you must be careful about
the traffic direction, especially when lanes
with different travel directions are shown
separately, such as interchanges and
service areas.
— This system makes no distinction be- tween limited traffic control and total
control (blockage) . It may show an
indirect route even if the road is usable.
— Even if the ferry preference is set to OFF, a route that uses a ferry line may be
suggested.ROUTE GUIDANCE
INFO:
. For U.S. and Canada:
The system will announce street names
when the system language is set to English.
Street names are not announced when the
system is set to French/Spanish.
. For Mexico:
The system will announce street names
when the system language is set to Spanish.
Street names are not announced when the
system is set to English/French.
Repeating voice guidance
This function is available throughout route
guidance, from the time after the route calcula-
tion is completed until the vehicle arrives at the
destination. Push and hold the
SymptomPossible cause Possible solution
The system does not recognize the connection
of a cellular phone. The system does not
receive or make a call. The cellular phone is not compatible with the in-
vehicle hands-free phone system.
Use a cellular phone compatible with the system. Visit
www.nissanusa.com/bluetooth/ to check compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such
as dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
The other party cannot hear your voice.
The other party can hear your voice, but it
cracks or cuts out. Mute function is enabled.
Verify mute function is disabled.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The fan speed of the heater/air conditioner is too fast. Decrease the fan speed of the heater/air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel,
oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a
call. The wireless Bluetooth
Šconnection may be dis-
rupted depending on the location of the cellular
phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a
call, the hands-free function becomes unavail-
able. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call. This is not a malfunction. Make a call again using the
hands-free function.
The other party’s voice cannot be heard. There
is no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
8. Troubleshooting guide
8-15
Number
2D map ................................................................ 6-4
A
About route guidance .................................... 6-27
Adjusting settings ........................................... 2-13
Apple CarPlay .................................................. 5-21
Audio main buttons ............................. 3-10, 3-11
Audio operation precautions ........................... 3-2
Audio operations ............................................. 3-12
AUX (auxiliary) input jack ................................. 2-7
Auxiliary (AUX) devices ................................. 3-32
B
BirdviewTM(3D) map ........................................ 6-5
Bluetooth ŠHands-Free Phone System ....... 4-2
Bluetooth Šsetting .......................................... 4-13
Bluetooth Šstreaming audio ................ 3-9, 3-29
Building graphics ............................................... 6-5
C
Canceling Route ............................................. 6-36
CD/USB memory device care
and cleaning ..................................................... 3-34 Changing map .................................................... 6-8
Changing order of destination
and waypoints.................................................. 6-38
Changing scale of map .................................... 6-7
Clock settings .................................................. 2-20
Command list ...................................................... 7-6
Compact Disc (CD) player .................. 3-4, 3-18
Compressed Audio
Files (MP3/WMA/AAC) ................................... 3-7
Confirming route ............................................. 6-36
Connecting Bluetooth
Šaudio device ........ 2-21
Connecting Bluetooth Šdevice .................... 2-21
Connecting Bluetooth Š
Hands-free Phone ............................................. 4-4
Connecting cellular phone ........................... 2-21
Connecting to Interactive Voice Menu ...... 5-13
Control buttons and touch screen display.... 2-2
Control panel ............................................. 2-2, 2-4
Current location map screen ....................... 6-13
Current vehicle location ................................ 6-60
Customer assistance ........................................ 8-2
D
Deleting stored item ....................................... 6-54
Destination setting menu .............................. 6-14
Display Commander .......................................... 2-7 Display settings ............................................... 2-19
Displaying current vehicle location ................ 6-3
Displaying urgent traffic information........... 6-47
During a call ........................................................ 4-5
E
Editing route ..................................................... 6-36
Editing stored information ............................. 6-52
Emergency support ........................................ 5-16
F
Finding address............................................... 6-17
Finding nearby place...................................... 6-18
Finding points of interest .............................. 6-19
Functions disabled while driving ................. 2-17
G
Giving voice commands ................................... 7-2
H
Hands-free text messaging assistant............ 4-6
How to handle the Map SD card................ 6-66
How to handle the SD card ......................... 6-74
How to see voice command screen ............. 7-3
Index
9-1