2017 NISSAN LEAF service

ROADSIDE ASSISTANCE
Included with your Nissan purchase, Roadside Assis-
tance Benefits are available to you, 24 hours a day,
365 days a year, for emergency roadside assistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Tire Failure
●Accident/Collision
(One-way tow, loaner vehicle not included)
●Out of charge
●Lock-out service
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-877–NO GAS EV
(1–877–664–2738), and advise the Roadside Assis-
tance Representative of your name, the vehicle identifi-
cation number (VIN) of your car, your location, and the
nature of the problem. The VIN can be found imprinted
on a plate affixed to the upper dashboard on the driver’s
side of your vehicle.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are
experiencing, the Roadside Assistance Representative
will determine the appropriate roadside assistance
and/or flatbed (towing) service to be dispatched. In
most cases, minor disablement services such as lock-
out service, etc., can be performed on-site so that you can be on the road again as soon as possible. There is
no charge for the dispatch of on-site or towing service.
Any charges for the replacement of keys or non-
warranty items will be your responsibility at the time of
the repair or service. Whenever possible, flatbed (tow-
ing) service will be dispatched for mechanical disable-
ments or accident/collisions which render the vehicle
inoperative. There is no charge for the towing service.
Roadside Assistance will arrange to transport the ve-
hicle to the nearest Nissan LEAF certified dealer. War-
ranty covered repairs will be provided for under the
terms of the applicable Nissan New Vehicle Limited
Warranty. However, any non-warranty or
accident/collision repairs will be your responsibility.
Note: You may be required to sign a receipt at the time
of disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP INTER-
RUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after war-
ranty repairs have been completed The Roadside Assistance Representative, (toll free
number
1-877–NO GAS EV (1–877–664–2738), will
explain Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization of appropri-
ate benefits. In some situations you may be required to
pay for these benefits initially. If so, the representative
will provide instructions for reimbursement procedures.
You must keep records of these expenses and submit
them upon request. Emergency Travel Expense/Trip
Interruption Benefits are not available for
accident/collision and/or other non-warrantable dis-
ablements.
COVERAGE
Roadside Assistance is provided for all Nissan
LEAF vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of
36 months/unlimited mileage.
Roadside Assistance is available to anyone operating
the Nissan LEAF vehicle with the authorization of the
owner. (For purpose of Roadside Assistance benefits,
“owner” includes the lessee of a leased vehicle.) These
services are transferable with the resale of the vehicle
for the time remaining on the original Nissan New Ve-
hicle Limited Warranty coverage period. Roadside As-
sistance is available throughout all 50 states.(Continued on next page)
ROADSIDE ASSISTANCE 35

EXCLUSIONS
Roadside Assistance is not a warranty and is not
provided under any Nissan warranty,but is a ser-
vice which is provided to you as part of the purchase of
a Nissan LEAF to minimize any unforeseen vehicle op-
eration inconvenience. Potential liability is expressly lim-
ited to the cost of the listed benefits and does not
extend to incidental or consequential damages such as
loss of use inconvenience, loss of pay, or commercial
loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are
incurred as a result of accident/collision, vehicle abuse,
racing, vandalism or other items not covered by the
Nissan New Vehicle Limited Warranty. Also excluded
are services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
Complimentary rental car program
During the first 36 months/36,000 miles of service, your
participating Nissan LEAF certified dealer will provide
you with a complimentary rental vehicle when a warrant-
able repair is performed, subject to availability and the
eligibility requirements listed below.*
The eligibility Requirements for complimentary rental
vehicle are as follows:
●Only available for warrantable repairs during the first
36 months/36,000 miles of service, Basic Warranty
coverage period
●You must be 21 years of age or older with a valid U.S.
drivers license.
●You must provide proof of primary insurance
●Other restrictions may apply to loan car including
mileage use and days use limitations.**
*Rental vehicle model subject to dealer availability.
**Ask your dealer for details.
Note: This program is NOT a warranty, and is NOT part
of the Nissan New Vehicle Limited Warranty and is
subject to change without notice at any time.
AutoValet (Concierge) Service: Roadside Assis-
tance will assist you in arranging for the following ser-
vices:
●Hotel Reservations
Assistance locating emergency lodging when away
from home at a hotel that best fits your needs.
●Airline Information
Assistance obtaining flight information, e.g. flight
times and fares.
●Alternate Transportation
Assistance obtaining rental vehicles or taxi service
●Enhanced Directory Assistance
Assistance locating nearby service station. ATM,
and/or bank and provide telephone and address
information.
●Message Relay
we will attempt to contact those persons for whom
telephone numbers are provided in order to relay
messages.
All third-party cost associated with these benefits are
the customer’s responsibility.
36 ROADSIDE ASSISTANCE

LONG TERM PROTECTION FOR YOUR
NISSAN...
For extra peace of mind, you can choose from a full suite
of Nissan Security+Plus® Assurance Products to pro-
tect your investment in new or pre-owned Nissan ve-
hicles, including: Extended Protection Plan, Prepaid
Maintenance Plan, Tire & Wheel Protection Plan, Theft
Protection Plan, Key Replacement Plan, and our
bundled Platinum Protection Plan that provides Tire and
Wheel Road Hazard Protection, Paintless Dent Repair,
Windshield Repair, and Emergency Roadside Assis-
tance.
Backed by Nissan and designed exclusively for Nissan
owners, our Extended Protection Plan and Prepaid
Maintenance Plan are available in a variety of coverage
levels and time and mileage intervals, enabling you to
customize a plan to suit your personal driving habits and
length of ownership. Nissan Security+Plus® Assur-
ance Products provide you with quality long-term pro-
tection and enhanced peace of mind.Just a few of its major features:
1. With Security+Plus® Extended Protection
Plan, you can choose coverage for up to
8 years/120,000 miles to help guard against
rising repair costs.
2. Repairs are performed at participating
Nissan dealerships throughout the U.S., ex-
cluding U.S. Territories. Repairs at these
dealerships are performed by factory-trained
technicians using Genuine Nissan or Nissan-
approved new or remanufactured parts to
maintain your vehicle in top running condi-
tion.
3. Payment-free service, other than your de-
ductible (if applicable) . Dealers are paid di-
rectly by Nissan.
4. All Security+Plus® Extended Protection
Plans are transferable to subsequent own-
ers, thus ensuring flexibility of your invest-
ment and helping to enhance the resale
value of your Nissan. 5.
Customer assistance is available throughout
the U.S. at any Nissan dealership, or by call-
ing 1-800-NISSAN (1-800-647-7261) .
6. 0% financing is available for Extended Pro-
tection Plans and Prepaid Maintenance
Plans.
YOU SIMPLY CAN’T GET BETTER LONG-TERM
PROTECTION FOR YOUR MONEY THAN WITH
NISSAN SECURITY+PLUS®!
For details, please contact your authorized Nissan
Dealer, visit nissanusa.com or complete the attached
business reply card (no postage necessary) and mail it
to:
Nissan Security+Plus® Headquarters
P.O. Box 685004
Franklin, TN 37068-9965
We will send you a complete information packet—the
quicker you act, the sooner you can enjoy the full pro-
tection of a Nissan Security+Plus® service contract.
NISSAN SECURITY+PLUS® VEHICLE PROTECTION PLANS 37

OWNER INFORMA
TION
O w n e r ’s N a m eAddressCityStateZip CodeVEHICLE IDENTIFIC
ATION
Vehicle IdentificationDate of Delivery
miles
Selling Dealer Name
Mileage at Delivery
AddressCity StateZip CodeSECURITY+PLUS
® INFORMATION
Policy No. Expiration DateMonths of Coverage
Expiration Mileage
Security+Plus® coverage must be confirmed. See y
our Security+Plus® Agreement for details.
ODOMETER REPLA
CEMENT
Date Mileage
miles
Dealer’s NameAddressCityStateZip Code
NOTE: read this booklet carefully and keep it in your vehicle. Present i\
t to an authorized NISSAN dealer
when warranty service is required. It should remain with your vehicle wh\
en you sell it so subsequent
owners will know any remaining warranty coverage.
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©2016 Nissan North America, Inc. All rights reserved.