10 Troubleshooting guide
Customer assistance ............................................................. 10-2
System unit ........................................................................\
...... 10-3Liquid crystal display ....................................................... 10-3
Unique EV functions .............................................................. 10-5 Driving range ..................................................................... 10-5
Charging stations ............................................................. 10-6
Energy information display ............................................. 10-7
Timer function .................................................................... 10-8
Audio system ........................................................................\
10-10 HD Radio technology (for U.S.) ................................. 10-10
Compact Disc (CD) player ......................................... 10-12
iPod
Šplayer .................................................................... 10-14 USB memory device ................................................... 10-16
Bluetooth
Šstreaming audio ..................................... 10-17
Bluetooth ŠHands-Free Phone System ........................ 10-19
NissanConnectSMEV ........................................................ 10-22
Navigation ........................................................................\
..... 10-23 Basic operations .......................................................... 10-23
Vehicle icon .................................................................. 10-24
Route calculation and visual guidance .................. 10-26
Voice guidance ............................................................ 10-28
Traffic information ........................................................ 10-29
Voice recognition ................................................................ 10-30
COMPACT DISC (CD) PLAYER
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down. Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates (approximately 1 hour).
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. A disc is not always
playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are stored,
discs may become unreadable due to deterioration
(for example, keeping the discs in the passenger
compartment, etc.) . Change the disc with a deterioration-free disc. Do
not use a deteriorated disc. The label surface of the
disc may crack or chip, and the layer of the label
surface may eventually peel off.
The compressed audio files cannot be played back. If both music CD files (CD-DA data) and com- pressed audio files (MP3 data, etc.) are mixed on one
disc, the audio compression files cannot be played
back.Prepare a disc that includes compressed audio files
only.
The files are not named using characters that are
compliant with the specifications. Use the character codes and the number of
characters that are compliant with the specifications
for folder names and file names. In addition, always
use “.MP3”, “.WMA”, “.mp3” or “.wma” for file
extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is
recommended that unnecessary folders or any files
other than compressed audio files should not be
recorded in a disc.
The sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
10-12
10. Troubleshooting guide