NISSANCONNECTSMSERVICES
(if so equipped)
Symptom Possible cause Possible solution
The system cannot connect to
the NissanConnect
SMServices
Data Center. A subscription for the NissanConnect
SM
Services has not been established.
Sign up for a subscription to the NissanConnect
SMServices. For details about
subscriptions, contact the NissanConnectSMServices support line at 1-855-426-
6628.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
TCU (Telematics Control Unit) is not turned
on. If the icon does not show that the vehicle is inside the communication area despite
the fact that the vehicle is in that location, contact the NissanConnect
SMServices
support line at 1-855-426-6628.
Radio wave reception is not sufficient for
TCU (Telematics Control Unit) operation. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
Some of the items that are
displayed on the menu screen
cannot be selected. The vehicle is being driven and some menu
items are disabled.
Stop the vehicle in a safe location and apply the parking brake before operating the
menu screen items.
Some parts of the screen are
not displayed. The vehicle is being driven and some menu
items are disabled. Operate the system after stopping the vehicle in a safe location and applying the
parking brake.
The system does not announce
information. The volume level is set to the minimum. Adjust the volume level by operating
>located on the control panel or
on the steering wheel switch while the system is announcing information.
9. Troubleshooting guide
9-17
Searching for detour route using
traffic information ............................................ 6-38
Searching from address book ..................... 6-21
Searching from previous destinations ....... 6-21
Selecting panels ................................................ 8-5 Setting by phone number ............................. 6-22
Setting city center .......................................... 6-23Setting detour route ....................................... 6-39
Setting freeway entrance/exit ...................... 6-23
Setting from stored routes ........................... 6-24
Setting home as destination ........................ 6-20
Setting information on map .......................... 6-12
Setting intersection ........................................ 6-22
Setting new destination ................................ 6-35
Setting point on map ..................................... 6-24
Setting with NissanConnect
SMServices ... 6-25
Settings menu ................................................. 2-17
SiriusXM Travel Link ....................................... 5-20
Smartphone integration .................................... 5-7
Specifying region ............................................ 6-17
Split screen ......................................................... 6-8
Starting system .................................................. 2-8
Start-up screen .................................................. 2-8
Steering screen ............................................... 8-19
Steering wheel controls for audio............... 3-11
Steering wheel switches .................................. 2-6 Stopwatch screen .......................................... 8-20
Storing a location/route................................. 6-46
Storing avoid area .......................................... 6-47
Storing home location ................................... 6-46
Storing location ............................................... 6-46Storing route .................................................... 6-47
Subscription to
NissanConnect
SMServices ............................. 5-9
System settings ............................................... 2-17
T
Text message settings ...................................... 4-9
Tire pressure information ................................. 5-6
Touch panel ...................................................... 2-11
Trademarks .......................................................... 1-4
Traffic information on map ............................ 6-44
Traffic information setting.............................. 6-45
Transferring information to/from
address book ................................................... 6-52
Turn list .............................................................. 6-32
U
USB (Universal Serial Bus)
connection ports ....................................... 2-7, 3-5USB memory device player .......................... 3-20
V
Viewing SiriusXM Travel Link ....................... 5-20
Viewing traffic events from list ..................... 6-43
Viewing traffic information ............................ 6-43
Voice Prompt Interrupt ..................................... 7-3
Voice recognition ............................................... 7-2
Voice recognition settings ............................ 7-18
Volume settings ............................................... 2-19
Index
10-3
