
Emergency running mode .............. 124
Important safety notes .................. 121
Kickdown ....................................... 123
Maneuvering .................................. 123
Overview ........................................ 121
Problem (malfunction) ................... 124
Releasing the parking lock man-
ually ............................................... 124
Selector lever ................................ 121
Selector lever positions ................. 122
Shift ranges ................................... 123
Starting the engine ........................ 118
Touchshift ...................................... 122
Trailer towing ................................. 123
Transmission oil change ................ 279
Automatic transmission emer-
gency mode ....................................... 124
AUX port ............................................. 207
Auxiliary heater
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 110
Adjusting ....................................... 170
Conditions for switching on ........... 107
Heating time .................................. 106
Important safety notes .................. 105
Operating with the button (control
panel) ............................................ 107
Operation with the remote con-
trol ................................................. 108
Operation with the timer ................ 112
Selecting a switch-on time ............. 107
Setting the switch-on time ............. 108
see Auxiliary heating
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 115
Axle load, permissible (trailer tow-
ing) ...................................................... 283
B
Backup lamps
Replacing bulbs ............................... 90 Backup lamps (Chassis Cab)
Replacing bulbs ............................... 91
BAS (Brake Assist System)
Display message ............................ 179
Function/notes ................................ 54
Indicator lamp ................................ 191
Basic settings
see Settings
Battery
Isolating switch .............................. 116
Replacing (SmartKey) ...................... 61
Battery (SmartKey)
Checking .......................................... 61
Important safety notes .................... 61
Replacing ......................................... 61
Battery (vehicle)
Care ............................................... 228
Charge indicator lamp ................... 194
Charging ........................................ 228
Disconnecting and connecting ....... 225
Disconnecting and connecting
(engine compartment) ................... 227
Display message ............................ 189
Important safety notes .................. 223
Installing/removing (engine com-
partment) ....................................... 228
Jump starting ................................. 238
Location ......................................... 224
Removing and installing ................. 226
Removing and installing the floor
covering ......................................... 224
Before driving off
Important safety notes .................. 118
Belt
see Seat belts
Belt warning ......................................... 44
Bleeding the fuel system .................. 120
Blind Spot Assist
Activating/deactivating ......... 143, 170
Notes/function .............................. 141
Trailer towing ................................. 143
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Index5 

Problem with the rear window
defroster ........................................103
Problems with the windshield
heating .......................................... 103
Rear-compartment air condition-
ing ................................................. 100
Rear-compartment heating .............. 99
Reheat function (air dehumidifica-
tion) ............................................... 102
Setting the air distribution ............. 101
Setting the air vents ......................1 04
Setting the airflow ......................... 101
Setting the temperature ................ 101
Switching air-recirculation mode
on/off ............................................ 103
Switching on/off ........................... 100
Switching the rear window
defroster on/off ............................ 103
Switching windshield heating on/
off ..................................................1 03
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 140
COMAND display
Cleaning ......................................... 233
Combination switch ............................ 82
Communications equipment
Operation ....................................... 207
PND fittings ................................... 207
Ports .............................................. 207
Type approval/frequency .............. 271
Consumption statistics (on-board
computer) .......................................... 171
Control panel
Above the windshield ....................... 37
Center console ................................ 36
Climate control ................................ 36
Driver's door ....................................3 8
Left and right side of the steering
wheel ............................................... 38
Conversions/equipment .................... 28
Coolant (engine)
Adding ........................................... 219
Checking the level .........................2 18
Display message ............................ 185 Displaying the temperature (on-
board computer) ............................ 164
Filling capacity ............................... 280
Important safety notes .................. 218
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................... 88
Cornering light function
Function/notes ................................ 83
Courtesy lights
Replacing bulbs ............................... 92
Crosswind driving assistance ............ 55
Cruise control
Activating ....................................... 138
Activation conditions ..................... 138
Cruise control lever ....................... 137
Deactivating ................................... 138
Display message ............................ 186
Driving system ............................... 137
Function/notes .............................1 37
Important safety notes .................. 137
Problem (malfunction) ................... 139
Resuming the stored speed ........... 138
Setting a speed .............................. 138
Storing and maintaining current
speed ............................................. 138
Cup holder ......................................... 204
Center console .............................. 204
Cup holder
see Cup holders
Cup holders ........................................ 204
Curtains (cleaning instructions) ...... 235
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 168
8Index 

J
JackJacking points ................................ 263
Preparation .................................... 263
Storage location ............................2 36
Using ............................................. 263
Jump-starting ..................................... 238
K
Key
Position in the ignition lock ............ 117
Key positions ..................................... 117
Kickdown ...........................................1 23
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 144
Function/notes .............................1 43
Language
Display (vehicles with steering
wheel buttons) ............................... 167
Lashing points and tie downs
Permissible tensile load ................. 281
LATCH-type (ISOFIX) child seat
anchors ................................................ 50
License plate lamp
Replacing bulbs ............................... 91
License plate lamp (Chassis Cab)
Replacing bulbs ............................... 91
Light sensor ......................................... 81
Lighting
see Lights
Lights
Activating/deactivating daytime
running lamps (on-board com-
puter with steering wheel but-
tons) .............................................. 168
Activating/deactivating surround
lighting (vehicles with steering
wheel buttons) ............................... 169
Automatic headlamp mode .............. 81
Bulb failure indicator ........................ 80
Cornering light function ................... 83
Driving abroad ............................... 132 Fog lamps ........................................ 81
Hazard warning lamps ..................... 83
Headlamp range .............................. 82
High beam flasher ............................ 82
High-beam headlamps ..................... 82
Highbeam Assist .............................. 84
Important safety notes .................... 80
Light switch ..................................... 80
Low-beam headlamps ...................... 80
Parking lamps .................................. 80
Rear fog lamp .................................. 81
Setting the exterior lighting
delayed switch-off (vehicles with
steering wheel buttons) ................. 169
Switching the daytime running
lamps on/off (switch) ...................... 80
Turn signals ..................................... 82
see Changing a bulb
see Interior lighting
Limited Warranty ................................ 23
Load distribution ............................... 210
Load securing aids
Carrier systems ............................. 212
Loading gui deli
nes
Important safety notes .................. 208
Loading rails
Installing cargo tie-down rings ....... 212
Maximum tensile strength ............. 282
Loads
Securing ........................................ 210
Transporting .................................. 208
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 169
Locking
see Central locking
Locking and unlocking manually ....... 63
Locking centrally
see Central locking
LOW RANGE ....................................... 145
LOW RANGE transmission ratio ....... 145
Low-beam headlamps
Display message ............................ 182
Driving abroad ............................... 132
Replacing bulbs ............................... 88
Switching on/off .............................. 80
Lumbar support ................................... 73
Index13 

Cargo tie-down rings ...................... 282
Loading rails .................................. 282
Roof carrier .................................... 282
Tires/wheels........................ .252, 268
Trailer tow hitch .............................2 82
Vehicle data ................................... 281
Telephone .................................. 206, 207
Telephone (on-board computer)
Accepting an incoming call ............ 172
Display messages .......................... 189
Numbers from the phone book ...... 172
Operating ....................................... 172
Redialing ........................................ 173
Rejecting or ending a call .............. 172
Temperature
Outside temperature ......................1 59
Setting (climate control) ................ 101
Setting the unit (vehicles with
steering wheel buttons) ................. 166
Theft deterrent systems
Immobilizer ...................................... 57
Tow-away alarm ............................... 57
Tightening torques for wheel nuts/
wheel bolts ........................................ 267
Time
Setting the time (vehicles with
steering wheel buttons) ................. 168
Setting the time (vehicles without
steering wheel buttons) ................. 161
Timer
Activating ....................................... 113
Auxiliary heating ............................ 112
Important safety notes .................. 112
Overview ........................................ 113
Setting the heating level (auxiliary
heating) ......................................... 114
Setting the preselection time
(auxiliary heating) .......................... 114
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 113
Switching immediate heating
mode on/off (auxiliary heating) ..... 114
Tire pressure
Calling up (on-board computer) ..... 249
C
hecking manually ........................ 249
Display messages (vehicles with
steering wheel buttons) ................. 188 Display messages (vehicles with-
out steering wheel buttons) ........... 174
Maximum ....................................... 249
Notes ............................................. 248
Recommended ............................... 246
Setting the unit (vehicles with
steering wheel buttons) ................. 167
Tire label ........................................ 247
Tire pressure loss warning system .. 251
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 251
Display message ............................ 188
Function/notes .............................2 49
Indicator lamp ................................ 197
Restarting ...................................... 251
Warning lamp ................................. 251
Tire pressure table ............................ 252
Tires
Aspect ratio (definition) ................. 261
Average weight of the vehicle
occupants (definition) .................... 260
Bar (definition) ............................... 260
Changing a wheel .......................... 262
Characteristics .............................. 259
Checking ........................................ 244
Curb weight (definition) ................. 261
Definition of terms ......................... 259
Direction of rotation ...................... 262
Distribution of the vehicle occu-
pants (definition) ............................ 261
DOT (Department of Transporta-
tion) (definition) ............................. 260
DOT, Tire Identification Number
(TIN) ............................................... 259
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 260
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 260
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 260
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 260
Important safety notes .................. 243
Increased vehicle weight due to
optional equipment (definition) ...... 260
Kilopascal (kPa) (definition) ........... 260
Labeling (overview) ........................ 257
Index19 

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either 2 or 4 remote
controls with a folding key, or 4 mechanical
keys. In this Operator's Manual, both the
mechanical keys and the keys with remote con-
trol are referred to as keys. The remote control
key has a range of up to 32 ft (10 m). Use the
remote control of the key only when in immedi-
ate proximity of the vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key59
Opening and closing
Z 

Changing bulbs
Important safety notes
GDANGER
Xenon bulbs carry a high voltage. You can get an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop.
GWARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
!Make sure the bulbs are always securely
installed.
If your vehicle is equipped with Bi-Xenon bulbs,
you can recognize this by the following: the cone
of light from the Xenon bulbs moves from the
top to the bottom and back again when you start
the engine. For this to be observed, the low-
beam headlamps must be switched on before
starting the engine.
The bulbs and lamps are an essential compo-
nent of vehicle safety. You must therefore make
sure that these function correctly at all times.
Have the headlamp setting checked regularly.
RAlways switch off the vehicle's lighting sys-
tem before changing a bulb.
This will prevent a short circuit.
RDo not touch the glass tube of new bulbs with your bare hands. Always use a clean, lint-free
cloth or only touch the base of the bulb when
installing.
Even minor contamination can burn into the
glass surface and reduce the service life of the
bulbs.
RDo not use a bulb that has been dropped or
that has scratches on its glass tube.
The bulb could explode.
ROnly use bulbs in closed lamps which have
been designed for this purpose.
ROnly use spare bulbs of the same type and
with the prescribed voltage
RProtect the bulbs from moisture when in use.
If the new bulb still does not light up, consult a
qualified specialist workshop.
RHave the LEDs and bulbs of the following
lamps changed at a qualified specialist work-
shop:
-the additional turn signals in the exterior
mirrors
-the high-mounted brake lamp
-LED daytime running lamps (Bi-Xenon
headlamps)
-Bi-Xenon lamps (Bi-Xenon headlamps)
-front fog lamps
If you require assistance changing bulbs, con-
sult a qualified specialist workshop.
Front bulbs
Overview of bulb replacement – bulb
types
The following bulbs can be replaced. Bulb types can be found in the legend.
Vehicle swit hhalogen headlamps
:
Turn signal: PY21W
;Daytime running lamps: W21W
=Low-beam headlamps: H7 55W
?High-beam headlamps: H7 55W
AParking lamps/standing lamps: W5W
Changing bulbs87
Lights and windshield wipers
Z 

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Overview of climate control systems
Important safety notes
Observe the recommended settings on the fol-
lowing pages. Otherwise, the windows could fog
up.
Climate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances from the air.Climate control is only operational when the
engine is running. The system only functions
optimally when the side windows are closed.
iVentilate the vehicle for a brief period during
warm weather. In order to cool the vehicle
more rapidly, switch climate control to air-
recirculation mode briefly. This will speed up
the cooling process and the desired interior
temperature will be reached more quickly.
iThe integrated filter can filter out most par-
ticles of dust and completely filters out pollen.
A clogged filter reduces the airflow into the
vehicle interior. For this reason, you should
always observe the interval for replacing the
filter, which is specified in the Maintenance
Booklet. As it depends on environmental con-
ditions, e.g. heavy air pollution, the interval
may be shorter than that stated in the Main-
tenance Booklet.
Heating control panel
:Sets the temperature (Ypage 101)
z Defrosts the windshield (
Ypage 102)
;KSets the airflow (Ypage 101)
z Defrosts the windshield (
Ypage 102)
=eActivates and deactivates air-recirculation mode (Ypage 103)
Overview of climate control systems97
Climate control 

On-board computer with steering wheel
buttons
XTurn the SmartKey to position2in the ignition
lock.
XPress the ybutton.
The Aux. heatsubmenu is shown in the dis-
play.
If no switch-on time has been selected, the
selected switch-on time is highlighted or
Timer off
is highlighted.
iYou can also access the Aux. heat.sub-
menu via the Settings(Ypage 165) menu.
XUse theWorX button on the steering
wheel to select the desired switch-on time.
Use the Timer off
setting to deactivate
automatic switch-on.
XPress the Vbutton on the steering wheel.
The switch-on time is selected. The yellow
indicator lamp in the ybutton lights up.
Setting the switch-on time
XUse the same method to select a switch-on
time as described in the "Preselecting a
switch-on time" section.
On-board computer without steering wheel
buttons
XPress the 9reset button on the instrument
cluster.
The hour display flashes.
XUse the fand gbuttons on the instrument
cluster to set the hours.
XPress the 9reset button
The minute display flashes.
XUse the fand gbuttons to set the minutes.
The switch-on time is set and selected.
On-board computer with steering wheel but-
tons
XPress the 9button on the steering wheel.
The display shows the Hoursmenu.
XUse theWandX buttons on the steer-
ing wheel to set the hours.
XPress the 9button.
The display shows the Minutesmenu.
XUse theWandX buttons to set the
minutes.
XPress the Vbutton.
The switch-on time is set and selected.
Operation with the remote control
Important information
You can switch the auxiliary heating on/off and
set the operating duration using the remote con-
trol. You can use up to 4 remote control units on
the vehicle. These must be synchronized for the
receiver in your vehicle (
Ypage 109).
The remote control has a maximum range of
approximately 600 meters. This range is
reduced by:
Rsources of interference
Rsolid objects between the remote control and
the vehicle
Rthe remote control being in an unfavorable
position in relation to the vehicle
Rtransmitting from an enclosed space
Overview of the remote control
:Indicator lamp
;To confirm settings
=To switch the remote control on/off, set the operating duration or end or cancel settings
Indicator lamp :lights up in various ways to
show different operating modes:
SignalingMeaning
Lights up redRemote control switched on
Data transfer
108Operating the auxiliary heating system
Climate control