2017 MERCEDES-BENZ SPRINTER ECU

Display messagesPossible causes/consequences andMSolutions
LaneKeep. AssistTemporarilyUnavailable
and th eà indicator lamp lights up yellow.
Lan eKeepin gAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThere are no lan emarking spresent.
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe camera canno trecogniz eth eroa dmarkings:
-It is to odark .
-The lan emarking sare wor nor are covered, for example, by dir tor
snow.
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 127).
XClean th ewindshield (Ypage 231), particularly in th ecamera' s
field of vision .
If th eà indicator lamp goe sout ,Lan eKeepin gAssis tis opera-
tional again .
LaneKeep. AssistInoperativeLan eKeepin gAssis tis faulty.
XHav eLan eKeepin gAssis tchecke dat aqualified specialist work-
shop.
Blind Spo tAssistInoperativeBlind Spot Assis tis faulty.
XHav eBlind Spot Assis tchecke dat aqualified specialist workshop .
Collision Preven‐tionAssist Inoper ‐ative
COLLISION PREVENTION ASSIST is faulty.
XHaveCOLLISION PREVENTION ASSIST checke dat aqualified spe -
cialist workshop .
Recognition by th eradar sensor system can be impaire din th ecas eof:
Rdir ton th esensor sor anythin gelse covering th esensor s
Rsnow or heav yrain
Rinterferenc efrom other radar source s
Rthere are strongradar reflections, for exampl ein parking garages
Ranarrow vehicl etraveling in front, e.g. amotorbik e
Ravehicl etraveling in fron ton adifferen tlin e
XClean th eradar sensor system area .
Intervention Cross‐windAssistThe d indicator lamp also flashes in th einstrumen tcluster.
Crosswin dAssis thas intervened perceptibly.
Display messages18 7
On-board computer and displays
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Stowage spaces and stowage com-
partments
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
In addition, observe the information in the
"Loading guidelines" section (
Ypage 208).
Glove box
Glove box (example: glove box with a lockable lid)
1
Unlocked
2Locked
=Glove box handle
You can lock and unlock the glove box using the mechanical or folding key.
XTo open: unlock the glove box lid if neces-
sary.
XPull glove box handle =in the direction of the
arrow.
?Card holder
APen holder
XTo close: fold the glove box up and press it
until it engages.
200Stowage spaces and stowage compartments
Stowing and features

Stowage compartment under the rear
bench seat
GWARNING
Always secure the folded-up seat cushion
with the retainer loop. The seat cushion could
otherwise drop down unexpectedly and
thereby cause injury to yourself or others.
GWARNING
When folding down the seat cushion, make
sure that nobody can become trapped.
!The retainer loop is neither a grab handle for
people to use nor a securing point for loads. It
may tear if used incorrectly.
For vehicles with a crewcab, you can use the
stowage compartment under the rear bench
seat to safely store tools and other small items.
XTo fold up the rear bench seat: lift seat
cushion :out of the front anchorage and
fold it upwards in the direction of the arrow.
Retainer loops ;are secured to the outer head
restraints.
XAttach retainer loop ;to hook =under-
neath folded-up seat cushion :.
XTo fold down the seat cushion: hold seat
cushion :and detach retainer loop ;from
hook =.
XFold down seat cushion :.
The seat cushion engages automatically.
Paper holder
XTo open: press the top of paper holder :.
Stowage spaces and stowage compartments203
Stowing and features
Z

Cup holder
Important safety notes
GWARNING
The cup holder cannot hold a container secure
whilst traveling. If you use a cup holder whilst
traveling, the container may be flung around
and liquid may be spilled. The vehicle occu-
pants may come into contact with the liquid
and if it is hot, they may be scalded. You may
be distracted from the traffic conditions and
you could lose control of the vehicle. There is a risk of an accident and injury.
Only use the cup holder when the vehicle is
stationary. Only use the cup holder for con-
tainers of the right size. Always close the con-
tainer, particularly if the liquid is hot.
!Do not use the cup holder recesses as ash-
trays. This could damage the cup holders.
Cup holders in the dashboard
Cup holder in dashboar dstowage compartmen t
(example :right-han dside of vehicle )
:
Cup holder
Cup holders in the center console
Cup holders in th ecente rconsole
XTo open: pull out ashtray compartment :by
the recess.
Clamping arm ;of the cup holder opens out
fully.
iVehicles with the non-smoking package
have an additional cup holder instead of the
ashtray.
XPlace the beverage container into the cup
holder and push clamping arm ;against the
container.
XTo close: push ashtray compartment :into
the center console until it engages.
Bottle holder
Bottle holders :in th efron tdoor s(example :co-
driver' sdoor )
204Bottle holder
Stowing and features

bracket and in the separate operating instruc-
tions for the mobile phone pre-installation.
iThe mobile phone battery is charged
depending on the condition of charge and the
position of the key in the ignition lock. The
mobile phone display indicates the charging
process.
Additional communications equip-
ment
Important safety notes
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile communication equipment.
Please remember, a navigation system does not
supply information on the load-bearing capacity of bridges or the overhead clearance of under-
passes. The driver remains responsible for
safety at all times.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop.
You will find information on installing electrical
or electronic equipment in the “Vehicle elec-
tronics” section (
Ypage 271).
Installation for PND mobile navigation
devices
You can secure a personal navigation device
(Personal Navigation Device PND) using a com-
mercially available adapter.
PND connector (on the side behind the instrument
cluster)
=
USB port
?3.5 mm audio jack for the PND audio signal
(voice announcements)
XConnecting the PND: connect the PND ports
to the appropriate jacks in the vehicle.
iYou can also use USB port =and 3.5 mm
audio jack ?for external audio sources.
The voice announcements are heard through
the radio speakers when you start navigation.
The audio source played until this point is then
muted for the duration of the voice announce-
ments.
iIf you use audio devices or personal naviga-
tion devices which have been recommended
by Mercedes-Benz, you can use all of the
functions available, such as the mute func-
tion.
You can obtain further information from any
authorized Mercedes-Benz Center.
Additional communications equipment207
Stowing and features
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Loading guidelines
Important safety notes
GWARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
Rluggage or loads
Ra rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent
them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it out- side the vehicle.
GWARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants).
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!If you are using a roof carrier, observe the
maximum roof load and maximum roof carrier
load.
You will find information about the maximum
roof load in the "Technical data" section
(
Ypage 282) and information about roof carri-
ers in the "Carrier systems" section
(
Ypage 212).
RDo not stack luggage or loads higher than the
backrests.
RStow objects preferably in the cargo com-
partment.
RWhen transporting luggage, always use the
cargo tie-down rings and a parcel net, if pres-
ent.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
Always observe the operating instructions of the respective manufacturer when using suitable
load securing aids or tie downs. In particular, the
information on service life.
208Loading guidelines
Transporting loads

Load securing aids and tie downs may not be
used, for example, if:
Ridentification marks are missing or illegible
Rthere are yarn breakages, damage to bearingseams or other signs of tearing
Rthere are signs of shearing, deformation,
pinching or other damage
Rthere is damage to clamping or connecting
elements
Such load securing aids and tie downs are worn;
they should not be used and must be replaced. If
you use load securing aids or tie downs which
are worn, the load may not be sufficiently
secured and could cause damage to property.
After an accident, the following must be
checked at a specialist workshop:
RCargo compartment floor
RLoad surface
RCargo tie-down rings
RTie downs
Otherwise, the load may not be correctly
secured the next time anything is stowed.
Even if you follow all loading guidelines, the load
increases the risk of injury in the event of an
accident. Observe the tips in the "Securing lug-
gage/loads" (
Ypage 210) and "Load distribu-
tion" (Ypage 210) sections.
Before loading
!
The anti-slip mats cannot be used for secur-
ing goods and must be replaced when they
show signs of:
RPermanent deformation and crushing
RCrack formation
RCuts
XTire pressure: check the tire pressure and
correct if necessary (Ypage 246).
XCargo compartment floor: clean the cargo
compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to pre-
vent the load from slipping.
XPlace non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary.
During loading
!
On passenger van versions with maximum
seating layout, the permissible rear axle load
would be exceeded if the full payload were to
be loaded in the cargo compartment.
XObserve the gross axle weight rating and per-
missible gross vehicle weight for your vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or optional equipment are installed. The maximum pay-
load is thus reduced.
XObserve the notes on load distribution
(Ypage 210).
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
XSecure the load (Ypage 210).
Observe the legal requirements of the country
in which you are currently driving.
Checks after loading
GWARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding door or rear door is open when the engine is
running, exhaust gases can enter the vehicle
interior, especially during the journey. There
is a risk of poisoning.
Always switch off the engine before opening
the sliding door or rear door. Never drive the
vehicle when the sliding door or rear door is
open.
XSecuring loads: check that the load is secure
before every journey and at regular intervals
during a long journey, and correct if neces-
sary.
XDoors: close the sliding doors and rear doors.
XTire pressure: adjust the tire pressures
according to the vehicle load (Ypage 246).
XDriving style: adapt your driving style
according to the vehicle load.
Loading guidelines209
Transporting loads
Z

Load distribution
General notes
!
Excessive loads on individual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
On Cargo Vans and Passenger Vans:
XAlways transport loads in the cargo compart-
ment.
XAlways place the load against the backrests of the rear bench seat.
XMove large and heavy loads as far towards the
front of the vehicle as possible against the
rear bench seat. Stow the load flush with the
rear bench seat.
XAlways additionally secure the load with suit-
able load-securing aids or tie downs.
Observe the following notes:
RDo not stack loads higher than the upper edge
of the backrests.
RTransport loads behind seats that are not
occupied.
RIf the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of the
opposite seat belt.
Securing loads
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
GWARNING
You may not transport anyone in the cargo
compartment or on the load surface. Never let more people ride in the vehicle than there are
seat belts available. Make sure everyone rid-
ing in the vehicle is correctly restrained with a
separate seat belt. Never use a seat belt for
more than one person at a time.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force
absorption. Load the anchorages evenly.
Spread the load evenly between the cargo tie-
down points or tie-down rings.
Please also refer to the notes about qualified
specialist workshops (
Ypage 27).
Always observe the operating instructions or the
notes of the lashing strap manufacturer for the
operation of the lashing strap.
Information about the maximum loading capa-
city of the cargo tie-down points can be found in
the "Technical data" section (
Ypage 281).
As the driver, you are responsible for ensuring
that:
RThe load is secured against slipping, tipping,
rolling or falling off. This applies both in nor-
mal traffic conditions and if the vehicle must
swerve to avoid an obstacle, in the event of
full brake application and on poor road surfa-
ces.
RThe applicable requirements and guidelines
relating to load-securing practices must be
met.
If this is not the case, this may constitute a
punishable offense, depending on local legis-
lation and any ensuing consequences.
210Securing loads
Transporting loads