2017 MERCEDES-BENZ SPRINTER towing

XTo lock/unlock the entire vehicle:press
the upper Ãcentral locking button when
the doors are closed.
When the entire vehicle is locked, the indica- tor lamp in the Ãcentral locking button
lights up.
iIf the SmartKey has been removed or is in
position 0in the ignition lock, the indicator
lamp in the Ãcentral locking button
remains lit for 5 seconds.
XTo lock/unlock the sliding doors and rear
doors: press the lower section of the Ä
central locking button when the doors are
closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper Ã
central locking button lights up.
Automatic locking
General notes
The vehicle locks automatically as standard
once a speed of 9 mph (15 km/h) has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically
once the ignition is switched on. Information on
the functions of the automatic locking mecha-
nism of your vehicle can be obtained from any
authorized Sprinter Dealer.
If the automatic locking when driving function is
activated, there is a risk of being locked out
when the vehicle is pushed or towed.
For this reason, deactivate the automatic lock-
ing when driving function:
Rbefore pushing the vehicle
Rbefore towing the vehicle
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using the
central locking button.
Automatic locking is reactivated after the igni-
tion is switched off or a door is opened with the
vehicle stationary.
Activating automatic locking when driv-
ing
XTurn the SmartKey to position 1or 2in the
ignition lock when the doors are closed.
XFor the entire vehicle: press the upperÃ
central locking button until the indicator lamp
in the button flashes four times.
XFor the sliding doors and rear doors only:
press the Älower central locking button
until the indicator lamp in the Ãupper
button flashes four times.
Deactivating automatic locking when
driving
XTurn the SmartKey to position 1or 2in the
ignition lock when the doors are closed.
XFor the entire vehicle: press theÃupper
central locking button until the indicator lamp
in the button flashes twice.
XFor the sliding doors and rear doors only:
press the Älower central locking button
until the indicator lamp in the Ãupper
button flashes twice.
Driver's door and front passenger
door
!
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
Otherwise, you could damage your vehicle or
other vehicles.
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
64Driver's door and front passenger door
Opening and closing

ProblemPossible causes/consequences andMSolutions
The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow;Check
Engine lamp and the yel-
low å DEF indicator
lamp
2light up.
The exhaust gas aftertreatment system is defective or an emissions-
relevant malfunction has occurred.
This malfunction or defect can damage the exhaust gas aftertreat-
ment.
XObserve the messages in the display:
Ron vehicles without steering-wheel buttons (Ypage 175)
Ron vehicles with steering wheel buttons (Ypage 184).
The engine does not
start.
The starter motor cannot
be heard.The battery isolating switch is switched off.
XSwitch on the power supply (Ypage 116).
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 238).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult a qualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 228).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
Towing (
Ypage 239)
Selector lever
jPark position with parking lock
kReverse gear
iNeutral
hDrive
2Only vehicles without steering-wheel buttons.
Automatic transmission121
Driving and parking
Z

Shift ranges
When the selector lever is in positionDyou can
restrict or derestrict the shift range for the auto- matic transmission.
XTo extend and restrict the shift range:
press the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as far
as the relevant gear.
iIf the maximum engine speed for the restric-
ted shift range is reached and you depress the
accelerator pedal, the automatic transmis-
sion will not shift up.
Driving situations
5Use the braking effect of the engine
on steep downhill gradients and for
driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
4Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches.
Driving tips
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rlots of throttle: later upshifts
Kickdown
Use kickdown for maximum acceleration:
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the next
gear down, depending on the engine speed.
XEase off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Maneuvering
Maneuvering in a tight space:
XControl the vehicle's speed by braking care-
fully.
XDepress the accelerator pedal slightly and
evenly.
iYou can shift back and forth between drive
position Dand reverse gear Rat low speeds
without applying the brakes. This can help
you, for example when rapidly maneuvering
the vehicle or rocking it out of snow or slush.
Towing a trailer
XDrive at moderate engine speeds on steep
uphill gradients.
XDepending on the uphill or downhill gradient,
shift down to a shift range adapted to the
driving situation (
Ypage 123), even if cruise
control is activated.
Automatic transmission123
Driving and parking
Z

Exceptionally, if the service brake fails, the park-
ing brake can be used to brake the vehicle in an
emergency.
XEmergency braking: press and hold release
button ;and carefully apply brake lever :.
Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allows the coolant temperature to return
to normal.
XStop the vehicle.
XShift the automatic transmission to position
P .
XApply the parking brake.
XTurn the key to position 0in the ignition lock
and remove it.
The immobilizer is activated.
XSecure the vehicle to prevent it from rolling
away (Ypage 127).
Wheel chock
Use the wheel chock or a similar object to pre-
vent the vehicle from rolling away, e.g. when
parking or changing a wheel.
Wheel chock in the load/passenger compartment
XTo remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable :down a little and remove it from
retainer ;.
XRemove the chock.
iWhen stowing the wheel chock, make sure
that restraining cable :is holding it securely
in retainer ;.
Wheel chock to the rear of the chassis on the left
side of the vehicle (example)
XTo remove the wheel chock on Cab Chas-
sis:pull the locking springs down and remove
the wheel chock.
iWhen stowing the wheel chock, make sure
that it is secured in the retainer with the lock-
ing springs.
Parking the vehicle for a long period
If you park your vehicle for longer than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Parking129
Driving an d parking
Z

The brightness of the indicator/warning lamps
is adjusted automatically according to the
brightness of the ambient light.
Collision warning
If a vehicle is detected in the monitoring range of
Blind Spot Assist and you switch on the corre-
sponding turn signal, a double warning tone
sounds once. Red warning lamp:flashes. If
the turn signal remains on, detected vehicles
are indicated by the flashing of red warning
lamp :. There are no further warning tones.
Activating/deactivating Blind Spot Assist
iBlind Spot Assist is activated when you
switch on the ignition.
XTurn the SmartKey to position 2in the ignition
lock.
Warning lamps :in the exterior mirrors light
up red for approximately 1.5 seconds and
then turn yellow.
XTo deactivate: press thekbutton in the
center console (Ypage 36).
The yellow indicator lamp in exterior mirror :
first flashes and then lights up continuously.
XTo activate: press thekbutton in the
center console again (Ypage 36).
The yellow indicator lamp in exterior mirror :
flashes initially. If you exceed 20 mph
(30 km/h) while driving, the yellow indicator
lamp in exterior mirror :goes out.
Towing a trailer
If you attach a trailer, make sure that you have
correctly established the electrical connection.
This can be accomplished by checking the trailer
lighting. Blind Spot Assist is deactivated as a
result. The indicator lamp in the exterior mirrors
lights up yellow.
On vehicles with steering wheel buttons, the
Blind Spot Assist Deactivated
message
also appears in the display.
Lane Keeping Assist
General notes
Lane Keeping Assist monitors the area in front of
your vehicle by means of a camera at the top of
the windshield. Lane Keeping Assist detects
lane markings on the road and warns you before
you leave your lane unintentionally.
:Lane Keeping Assist camera
Lane Keeping Assist supports you from speeds
of approximately 40 mph(60 km/h).
If Lane Keeping Assist detects lane markings,
the à indicator lamp in the instrument clus-
ter lights up green. Lane Keeping Assist is opera-
tional.
Important safety notes
GWARNING
Lane Keeping Assist may not always clearly
recognize lane markings.
In this case, Lane Keeping Assist may:
Rgive an unnecessary warning
Rnot give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and stay in lane, in particular if
warned by Lane Keeping Assist.
GWARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is
a risk of an accident.
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-
ing Assist.
If you fail to adapt your driving style, Lane Keep-
ing Assist can neither reduce the risk of accident
nor override the laws of physics. Lane Keeping
Assist cannot take into account road, weather or traffic conditions. Lane Keeping Assist is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, braking in
good time and for staying in your lane.
Driving systems143
Driving and parking
Z

remain either on the ground or be fully raised.
Observe the instructions for towing the vehi-
cle with all wheels in full contact with the
ground.
!A function or performance test should only
be carried out on a two-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
If you fail to adapt your driving style or if you are
inattentive, the all-wheel drive system can nei-
ther reduce the risk of an accident nor override
the laws of physics. The all-wheel drive system
cannot take road, weather and traffic conditions
into account. The all-wheel drive system is only
an aid. You are responsible for the distance to
the vehicle in front, for vehicle speed and for
braking in good time.
4ETS ensures permanent drive for all four
wheels, and together with ESP
®it improves the
vehicle's traction.
If a driven wheel spins due to lack of traction:
RWhen pulling away, make use of the traction
control integrated in ESP®. Depress the
accelerator pedal as far as necessary.
RWhile driving, slowly take your foot off the
accelerator pedal
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains
(
Ypage 246). This is the only way to get the full
benefit from the all-wheel drive system.
For information on "Driving off-road", see
(
Ypage 135).
Engaging all-wheel drive
Conditions for engaging/disengaging
All-wheel drive can only be engaged or disen-
gaged if:
Rthe engine is running
Rthe vehicle is stationary
If it is not possible to engage all-wheel-drive:
Rmove the selector lever to position N
Rrelease the brake pedal
Rpress the;button
Rmove the selector lever from Nto Dor R
Engaging/disengaging all-wheel drive
XTo engage/disengage: press the;but-
ton.
The indicator lamp in the ;button flashes.
The h and: indicator lamps light up in
the instrument cluster. ESP
®and ASR are
deactivated for the duration of the engaging/ disengaging process.
If the engaging/disengaging process is suc-
cessful, the hand: indicator lamps in
the instrument cluster go out and ESP
®and
ASR are reactivated.
If the indicator lamp in the ;button is lit,
all-wheel drive is engaged. On vehicles with
steering-wheel buttons, the display then
shows the following message: Four-wheel
drive active.
If the engaging/disengaging process fails, the indicator lamp in the ;button flashes
three times briefly. One of the gear change
conditions was not fulfilled.
As long as the indicator lamp in the ;button
is flashing, you can cancel the engaging/disen-
gaging process by pressing the ;again.
iIf the LOW RANGE transmission ratio
(Ypage 145) is engaged, all-wheel drive can-
not be disengaged.
LOW RANGE transmission ratio
General notes
The LOW RANGE transmission ratio assists you
when driving on difficult terrain. If you engage
LOW RANGE, the engine's performance charac-
teristics and the automatic transmission's shift-
ing characteristics are adjusted accordingly.
The transmission ratio from the engine to the
wheels is around 40% lower than in the on-road position. This increases the drive torque.
Driving systems145
Driving and parking
Z

Selector lever posi-
tionMonitoring
DFront area
Ror NFront and rear area
PNo areas activated
One or more segments light up as the vehicle
approaches an obstacle, depending on the vehi-
cle's distance from the obstacle.
From the:
Rsixth segment, an intermittent warning tone
sounds for approximately 2 seconds.
Rseventh segment, a continuous warning tone
sounds. This indicates that you have now
reached the minimum distance.
Roll-back warning
PARKTRONIC automatically monitors the area
behind the vehicle if the vehicle begins to roll
backwards without reverse gear engaged, e.g.
after stopping on an uphill gradient.
If PARKTRONIC recognizes an obstacle at a dis-
tance of at most 31 in (80 cm), all the segments
in the warning displays light up. A continuous
warning tone also sounds as the vehicle
approaches the obstacle and for a further
2 seconds after the vehicle has come to a halt.
Activating/deactivating PARKTRONIC
XPress the fbutton.
If PARKTRONIC is deactivated, the indicator
lamp in the switch lights up.
Towing a trailer
PARKTRONIC detects a coupled trailer if your
vehicle is equipped with the corresponding elec-
trical installations for trailer towing.
PARKTRONIC is deactivated for the rear area
when you establish an electrical connection
between your vehicle and a trailer. If you use an
adapter for the socket, remove it from the
socket after detaching the trailer. Otherwise,
PARKTRONIC remains deactivated for the rear
area.
Remove a detachable trailer coupling if it is no
longer required. PARKTRONIC measures the
minimum detection range to an obstacle from
the bumper, not the ball coupling.
150Driving systems
Driving and parking

Switching ADR on and off
XTo activate:press upper section :of the
E switch while the engine is running.
The indicator lamp in the switch comes on.
The K indicator lamp in the instrument
cluster lights up or the display shows the fol-
lowing message: Operating speed gover‐
nor active.
XTo deactivate:press lower section ;of the
E switch while the engine is running.
The indicator lamp in the switch goes out.
ADR is automatically deactivated if:
Ryou release the parking brake.
Rthe brake pedal is depressed.
Rthe vehicle moves.
Rthe control unit detects a malfunction.
Setting the working speed
XActivate ADR.
XTo increase: press theEbutton.
XTo decrease: press theFbutton.
Towing a trailer
Notes on trailer towing
Important safety notes
GWARNING
Installing an unsuitable ball coupling may
result in overloading of the trailer tow hitch
and the rear axle. This applies especially if the ball coupling in question is longer or angled
differently. This could seriously impair the
driving characteristics and the trailer can
come loose. There is a risk of an accident.
You should only ever install a ball coupling
that has the permissible dimensions and that
is designed to meet your trailer-towing
requirements. Do not modify the ball coupling
or the trailer tow hitch.
GWARNING
If you use a ball coupling that is not approved
for your vehicle, it may cause excessive strain
on the trailer tow hitch. This can cause dam-
age to the vehicle and the trailer may come
loose during the journey. The handling may be
impaired and the rear axle may be overloaded.
This may lead to an accident involving serious
or even fatal injury.
Therefore note the following:
ROnly install a ball coupling that is approved for your vehicle.
RBefore the journey, make sure that the ballcoupling is correctly installed and secured.
To do this, observe the operating instruc-
tions of the ball coupling manufacturer.
RDo not make any modifications to the ball
coupling or the trailer tow hitch.
You must observe the operating instructions
of the trailer tow hitch or ball coupling manu-
facturer.
GWARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving and endanger other road users. There is a risk
of an accident and injury.
152Towing a trailer
Driving and parking