Snow chains .................................. 345
Storing ........................................... 363
Tightening torque ........................... 367
Wheel size/tire size ....................... 367
Window curtain air bag
Display message ............................ 238
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 139
Infrared reflective .......................... 311
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 317
Important safety notes .................. 375
Notes ............................................. 375
Windshield wipers
Problem (malfunction) ................... 131
Replacing the wiper blades ............ 129
Switching on/off ........................... 128
Winter driving
Important safety notes .................. 345
Slippery road surfaces ................... 168
Snow chains .................................. 345
Winter operation
Radiator cover ............................... 313
Summer tires ................................. 345
Winter tires
M+S tires ....................................... 345
Wiper blades
Cleaning ......................................... 322
Important safety notes .................. 129
Replacing ....................................... 129
Wooden trim (cleaning instruc-
tions) .................................................. 325
Workshop
see Qualified specialist workshop24
Index
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn-
ing is activated again.
Air bags
Introduction The installation point of an air bag can be rec-
ognized by the AIR BAG symbol.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another ( Y
page 55).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
G WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants: R
have fastened their seat belts correctly,
including pregnant women R
are sitting correctly and maintain the great-
est possible distance to the air bags R
follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants. R
Adjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of the head restraint must support the head at
about eye level. R
Move the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely. R
Only hold the steering wheel on the outside.
This allows the air bag to be fully deployed. R
Always lean against the backrest while driv-
ing. Do not lean forwards or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags. R
Always keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
board, for example. Your feet may otherwise
be in the deployment area of the air bag. R
For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint sys-
tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes: R
Always secure children under twelve years of
age and less than 5 ft (1.50 m) tall in suitable
child restraint systems. R
Child restraint systems should be installed on
the rear seats. R
Only secure a child in a rearward-facing child
re straint system on the front-passenger seat
when the front-passenger front air bag is
deactivated. If the PASSENGER AIR BAG OFF
indicator lamp is permanently lit, the front-
passenger front air bag is deactivated
( Y
page 43). R
Always observe the instructions and safety
notes on the "Occupant Classification System
(OCS)" ( Y
page 51) and on "Children in the
vehicle" ( Y
page 59 )i n addition to the child
restraint system manufacturer's installation
and operating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting
from the speed of the air bag as it deploys, make
sure that: R
there are no people, animals or objects
between the vehicle occupants and an air
bag. R
there are no objects between the seat, door
and B-pillar. R
no hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.48
Occupant safety
Safety
R
no accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors, side windows,
rear side trim or side walls. R
no heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place.
G WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
G WARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
! Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on
the front-passenger side may be triggered
and have to be replaced. Driver's air bag C deploys in front of the steer-
ing wheel. Front-passenger front air bag D
deploys in front of and above the glove box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag ( Y
page 43).
The front-passenger front air bag will only
deploy if: R
the system, based on the OCS weight sensor
readings, detects that the front-passenger
seat is occupied ( Y
page 51). The
PASSENGER AIR BAG OFF indicator lamp is
not lit ( Y
page 51) R
the restraint system control unit predicts a
high accident severity
Driver's knee bag
Driver's knee bag C deploys under the steering
column. The driver's knee bag is always
deployed along with the driver's front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occupant
in the driver's seat.Occupant safety 49
Safety Z
Side impact air bags
G WARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are
designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
Front side impact air bags C and rear side
impact air bags D deploy next to the outer bol-
ster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. It also offers addi-
tional pelvis protection for occupants in the
front seats. However, it does not protect the: R
head R
neck R
arms
In the event of a side impact, the side impact air
bag is deployed on the side on which the impact
occurs.
The side impact air bag on the front-passenger
side deploys under the following conditions: R
the OCS system detects that the front-
passenger seat is occupied or R
the belt tongue is engaged in the belt buckle
of the front-passenger seat
If the belt tongue is engaged in the belt buckle,
the side impact air bag on the front-passenger
side deploys if an appropriate accident situation
occurs. In this case, deployment is independent of whether the front-passenger seat is occupied
or not.
Window curtain air bags
Window curtain air bags C are integrated into
the side of the roof frame and deployed in the
area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
In the event of a side impact, the window curtain
air bag is deployed on the side on which the
impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
( Y
page 55).
Cushion air bags
i Observe the "Important safety notes" sec-
tion ( Y
page 48).
The rear reclining seat is equipped with a cush-
ion air bag. If the seat backrest is reclined, the
cushion air bag can provide additional occupant
protection in the event of frontal collision situa-
tions. When triggered, the cushion air bag
deploys under the seat cushion. This helps pre-
vent the occupant from slipping off the seat
cushion.
G WARNING
If a child restraint system is installed and the
seat backrest is reclined too far backwards,
the cushion air bag may deploy by mistake in
the event of an accident. There is an increased
risk of injury.50
Occupant safety
Safety
When using a child restraint system, always
ensure that the seat is correctly adjusted and
that the backrest is almost vertical.
If you install a child restraint system on the rear
reclining seat, always observe: R
the instructions and safety notes in "Children
in the vehicle" ( Y
page 59)R
the child restraint system manufacturer's
installation instructions
Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not deactivate: R
the side impact air bag R
the window curtain air bag R
the Emergency Tensioning Devices
Requirements To be classified correctly, the front passenger
must sit: R
with the seat belt fastened correctly R
in an almost upright position with their back
against the seat backrest R
with their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger: R
transfers their weight by supporting them-
selves on a vehicle armrest R
sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. Fully retract the seat cushion length.
The entire base of the child restraint system
must always rest on the seat cushion of the
front-passenger seat. The backrest of the
forward-facing child restraint system must lie as flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's installation and operating
instructions.
Occupant Classification System opera-
tion (OCS)
C
PASSENGER AIR BAG ON indicator lamp D
PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled. X
Press the Start/Stop button once or twice, or
turn the SmartKey to position 1 or 2 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamps must light up simul-
taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag. R
PASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy
in the event of an accident. R
PASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicatorOccupant safety 51
Safety Z
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
G WARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
An electric motor is used by PRE-SAFE ®
to trig-
ger the tightening of the seat belt in hazardous
situations. This procedure is reversible.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and a small amount of powder may also be
released. The u restraint system warning
lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
Method of operation During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as: R
duration R
direction R
intensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision. An Emergency Tensioning Device can only be
triggered, if: R
the ignition is switched on R
the components of the restraint system are
operational. You can find further information
under: "Restraint system warning lamp"
( Y
page 43) R
the belt tongue is engaged in the buckle on
the respective front-passenger seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
Vehicles with belt bags: the belt bags are also
deployed depending on the type and severity of
the accident.
Vehicles with a rear reclining seat: the Emer-
gency Tensioning Device is only triggered if the
belt buckle tongue is engaged in the belt buckle.
If the seat backrest is reclined, the cushion air
bag will also be deployed depending on the type
and severity of the accident.
If the restraint system control unit detects a
more severe accident, further components of
t h e restraint system are activated independ-
ently of each other in certain frontal collision
situations: R
Front air bags and driver's knee bag R
Window curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG indicator lamps ( Y
page 43).
Your vehicle has two-stage front air bags. During
the first deployment stage, the front air bag is
filled with propellant gas to reduce the risk of
injuries. The front air bag is fully deployed with
the maximum amount of propellant gas if a sec-
ond deployment threshold is reached within a
few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bag are determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.56
Occupant safety
Safety
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by: R
the distribution of forces during the collision R
the collision angle R
the deformation characteristics of the vehicle R
the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if
only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are activa-
ted independently of each other depending on
the apparent type of accident. R
Side impact air bags on the side where the
impact takes place, independently of the
Emergency Tensioning Device and the use of
the seat belt on the driver's seat and outer
seats in the second row
The side impact air bag on the front-
passenger side deploys under the following
conditions: -
the OCS system detects that the front-
passenger seat is occupied or -
the belt tongue is engaged in the belt
buckle of the front-passenger seat R
Window curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied R
Emergency Tensioning Devices, if the system
determines that deployment can offer addi-
tional protection in this situation R
Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi- tional protection to that provided by the seat
belt
i Not all air bags are deployed in an accident .
The different air bag systems work independ-
ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident: R
Frontal collision R
Side impact R
Rollover
PRE-SAFE ®
(anticipatory occupant
protection system)
Introduction In certain hazardous situations, PRE-SAFE ®
takes pre-emptive measures to protect the vehi-
cle occupants.
Important safety notes
! Make sure that there are no objects in the
footwell or behind the seats. There is a danger
that the seats and/or objects could be dam-
aged when PRE-SAFE ®
is activated.
Despite your vehicle being equipped with the
PRE-SAFE ®
system, the possibility of personal
injuries occurring as a result of an accident can-
not be eliminated. Always adapt your driving
style to suit the prevailing road and weather
conditions and maintain a safe distance from
the vehicle in front. Drive carefully.
Function PRE-SAFE ®
intervenes: R
in emergency braking situations, e.g. when
BAS is activated R
in critical driving situations, e.g. when physi-
cal limits are exceeded and the vehicle under-
steers or oversteers severely R
vehicles with the Driving Assistance package:
when a driver assistance system intervenes
powerfully or the radar sensor system detects
an imminent danger of collision in certain sit-
uationsOccupant safety 57
Safety Z
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected: R
the front seat belts are pre-tensioned. R
if the vehicle skids, the side windows and the
panorama roof with power tilt/sliding panel
are closed. R
the front-passenger seat is adjusted if it is in
an unfavorable position. R
for vehicles with electrically adjustable rear
seats: the outer rear seats are adjusted if they
are in an unfavorable position. R
vehicles with a multicontour seat: the air pres-
sure in the side bolsters of the seat backrest
is increased. R
vehicles with seat belt extenders: the seat
belts of the outer rear seats are pre-ten-
sioned.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. On vehicles with multicontour
seats, the air pressure in the side bolsters is
reduced again. All settings made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" ( Y
page 47).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants. Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned when PRE-SAFE ®
PLUS
intervenes.
PRE-SAFE ®
PLUS does not intervene if the vehi-
cle is backing up.
When driving, or when parking or exiting a park-
ing space with assistance from Active Parking
Assist, PRE-SAFE ®
PLUS will not apply the
brakes.
Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if DISTRONIC PLUS indicates an intention to
pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked58
Occupant safety
Safety