
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately ten seconds.
XTo disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
XTo stop the alarm with the SmartKey:
press the %or& button on the Smart-
Key.
The alarm is stopped.
or
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi- cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connection.
The emergency call system sends a message
or establishes a data connection provided
that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
76Protection against theft
Safety

XTo deactivate:open the glove box.
XPush the switch to position :.
If the vehicle is unlocked centrally, the trunk
will also be unlocked.
Unlocking the trunk using the
mechanical key
General notes
Use the mechanical key if the trunk lid can no
longer be unlocked:
Rusing the SmartKey
Rusing HANDS-FREE ACCESS
Rusing the remote operating switch in the door
control panel
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 376).
Unlocking
XInsert the mechanical key into the trunk lid
lock as far as it will go.
XTurn the mechanical key from position 1
counter-clockwise as far as it will go to posi-
tion 2.
The trunk lid is released.
XTurn the mechanical key back to position 1
and remove it.
Unlocking the trunk from the inside
using the emergency release button
You can unlock the trunk lid from the inside
using emergency release button :.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked using emergency
release button :when stationary or when the
vehicle is in motion.
Emergency release button :does not unlock
the trunk lid if the battery is disconnected or
discharged.
Emergency release button :flashes:
Rfor 30 minutes after the trunk lid is opened
Rfor 60 minutes after the trunk lid is closed
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
90Side windows
Opening and closing

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into second
gear, if Ris selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling159
Driving and parking
Z

In addition, at least one of the following condi-
tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and the
driver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The red F(USA only) or !(Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically
The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled:
Rthe engine is running.
Rthe transmission is in position Dor R.
Rthe seat belt has been fastened
Ryou depress the accelerator pedal
If the automatic transmission is in position R,
the trunk lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou have shifted out of transmission position
P or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise the parking
brake will be released and the vehicle will start
to move.
Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake (Ypage 163).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer electric parking brake
handle :is depressed, the greater the brak-
ing force. During braking:
Ra warning tone sounds
Rthe
Please Release Parking Brakemes-
sage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
Hybrid vehicles: observe the notes on the high-
voltage battery in the separate Operator's Man-
ual.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
164Driving tips
Driving and parking

Safety systems
Display messagesPossible causes/consequences andMSolutions
!÷
Currently Unavaila‐ble See Operator'sManual
ABS (Anti-lock Braking System) and ESP®(Electronic Stability Pro-
gram) are temporarily not available.
Other driving systems and driving safety systems may also malfunc-
tion.
In addition, the ÷and! warning lamps light up in the instru-
ment cluster.
ATTENTION ASSIST is deactivated.
For example, the on-board voltage may be insufficient.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
!÷
Inoperative SeeOperator's Manual
ABS and ESP®are malfunctioning.
Other driving systems and driving safety systems may also malfunc-
tion.
The $ (USA only) or J(Canada only), ÷and! warning
lamps in the instrument cluster may also light up.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
228Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
6
SRSMalfunctionSer‐viceRequired
The restrain tsystem is malfunctioning .The 6 warning lamp also
lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th erestrain tsystem, see (
Ypage 42).
6
Front Lef tMalfunc‐tio nServic eRequiredorFrontRight MalfunctionServic eRequired
The restrain tsystem has malfunctioned at th efron ton th elef tor right .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Rea rLef tMalfunc‐tio nServic eRequiredorRea rRight MalfunctionServic eRequired
The restrain tsystem has malfunctioned at th erear on th elef tor right .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Rea rLef tMalfunc‐tio nServic eRequiredorRea rRight MalfunctionServic eRequired
GWARNIN G
If th eseat belt buckl eextender is no tin th epredefine dposition ,th e
seat belt canno tprovid eth eintended level of protection .
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XPerfor mthespecified assistanc emeasures when display message
Check Lef tRea rBel tSee Operator' sManualor CheckRight Rea rBel tSee Operator' sManualis shown
(Ypage 235).
If th edisplay message does no tdisappear :
XVisitaqualified specialist workshop immediately.
Display messages23 7
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
6
RearCenterMalfunc‐tionServic eRequired
The restrain tsystem has malfunctioned at th erear center. The 6
warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Lef tSid eCurtai nAirbag MalfunctionServiceRequiredor
Right Sid eCurtai n
Airbag MalfunctionServiceRequired
The left-han dor right-hand window curtai nair bag is malfunctioning .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The lef tor right window curtai nair bag may either be triggered unin-
tentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
238Display messages
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
!NThe yellow ABS warning lamp is lit while the engine is running.
ABS (anti-lock braking system) is malfunctioning.
If there is an additional warning tone, the EBD (electronic brake force distribution)
is malfunctioning.
Other driving systems and driving safety systems may also malfunction.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the navigation system or the automatic transmission, will not be available.
$J
÷!N $ (USA only), J(Canada only): the red brake warning lamp, the yellow
ESP®warning lamp and the yellow ABS warning lamp are lit while the engine is
running.
ABS and ESP
®are malfunctioning.
Other driving systems and driving safety systems may also malfunction.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster261
On-board computer and displays
Z