XWait for a voice connection to the Mercedes-Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance button
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants. From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 266).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road- side Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
Features263
Stowage and features
Z
the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in the ïInfo call button
is flashing continuously
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls. The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe
~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
264Features
Stowag ean d features
Mercedes-Benz Center, or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level (
Ypage 274).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
RService A in XX Days
RService A Due
RService A Overdue by XX Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, indicates the type of
service. A
stands for a minor service and Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
XNote down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
XAfter reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message
XPress the aor% button on the steering
wheel.
Displaying service messages
XSwitch the ignition on.
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu and confirm with
a.
XPress 9or: on the steering wheel to
select the ASSYST PLUSsubmenu and con-
firm with a.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in
the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate
stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
278ASSYST PLUS
Maintenance and care
XUse a soft cloth to clean the windshield in
front of camera;.
Cleaning the camera in the radiator trim
Camera lens:is cleaned at regular intervals by
operating the windshield washer system.
XUse clear water and a soft cloth to clean cam- era lens :when it is very dirty.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag-
ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
286Care
Maintenance and care
Where will I find...?
Vehicle tool kit
General notes
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit. If your vehicle is equipped with a tire-
change tool kit, it is located in the stowage well
under the trunk floor. Some tools for changing a
wheel are specific to the vehicle. For more infor-
mation on which tire changing tools are required
and approved to perform a wheel change on
your vehicle, consult a qualified specialist work- shop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Vehicles with a TIREFIT kit
:Tire inflation compressor
;Towing eye
=Tire sealant filler bottle
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 258).
XUse the TIREFIT kit (Ypage 289).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
Rtires with run-flat characteristics
(MOExtended tires) (Ypage 289)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 288)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from a qualified specialist workshop.
Information on changing and mounting wheels
(
Ypage 320).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 140).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 124).
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition lock.
XMake sure that the engine cannot be started
via your smartphone (Ypage 126).
XMake sure that the passengers are not endan-
gered as they do so. Make sure that no one is near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
XGet out of the vehicle. Pay attention to traffic
conditions when doing so.
XClose the driver's door.
288Flat tire
Breakdown assistance
GWARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis-
tance, as it is unable to seal the tire properly:
Rthere are cuts or punctures in the tire larger
than those mentioned above.
Rthe wheel rim is damaged.
Ryou have driven at very low tire pressures or on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop.
GWARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tire sealant away
from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
RRinse off the tire sealant from your skin
immediately with water.
RIf the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
RIf tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
RImmediately change out of clothing which
has come into contact with tire sealant.
RIf an allergic reaction occurs, seek medical
attention immediately.
!Residue from the tire sealant may come out
of the filler hose after use. This could cause
stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit.
HEnvironmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
!Do not operate the tire inflation compressor
for longer than eight minutes at a time without
a break. It may otherwise overheat.
The tire inflation compressor can be operated
again once it has cooled down.
Comply with the manufacturer’s safety instruc-
tions on the sticker on the tire inflation com-
pressor.
Using the TIREFIT kit
XDo not remove any foreign objects which have
penetrated the tire, e.g. screws or nails.
XRemove the tire sealant bottle, the accompa-
nying TIREFIT sticker and the tire inflation
compressor from the stowage well under-
neath the trunk floor (
Ypage 288).
XAffix part :of the TIREFIT sticker to the
instrument cluster within the driver's field of
vision.
XAffix part ;of the TIREFIT sticker near the
valve on the wheel with the defective tire.
290Flat tire
Breakdown assistance
only on wheels specifically tested by Mercedes-
Benz.
Notes on driving with MOExtended tires with a
flat tire (
Ypage 289).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit can be obtained from a qualified specialist workshop.
Winter operation
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (
Ypage 320).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your vehicle
to M+S tires. Using summer tires at very cold
temperatures could cause cracks to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage.
GWARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of
your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
M+S tires
GWARNING
M+S tires with a tire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There is
a risk of an accident.
M+S tires with a tread depth of less than ãin
(4 mm) must be replaced immediately. At temperatures below 45
‡(+7 †), use winter
tires or all-season tires. Both types of tire are
identified by the M+S marking.
Only winter tires bearing the isnowflake
symbol in addition to the M+S marking provide
the best possible grip in wintry road conditions.
Only these tires will allow driving safety systems
such as ABS and ESP
®to function optimally in
winter. These tires have been developed specif-
ically for driving in snow.
Use M+S tires of the same make and tread on all
wheels to maintain safe handling characteris-
tics.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
When you have mounted M+S tires:
XCheck the tire pressures (Ypage 308).
XRestart the tire pressure monitor
(Ypage 310).
Snow chains
GWARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident.
To avoid hazardous situations:
Rnever install snow chains to the front
wheels
Ralways install snow chains in pairs to the
rear wheels.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that have
been specially approved for your vehicle by
Mercedes-Benz, or are of a corresponding
standard of quality.
If you intend to mount snow chains, please bear
the following points in mind:
RSnow chains may not be mounted on all
wheel/tire combinations. Permissible wheel-
tire combinations (
Ypage 325).
ROnly use snow chains when driving on roads
completely covered by snow. Remove the
snow chains as soon as possible when you
come to a road that is not snow-covered.
304Winter operation
Wheels and tires
RLocal regulations may restrict the use of snow
chains. Observe the appropriate regulations if
you wish to mount snow chains.
RDo not exceed the maximum permissible
speed of 31 mph (50 km/h).
ROn vehicles with AIRMATIC (Ypage 159), you
must drive at raised vehicle level if snow
chains have been mounted.
RIf snow chains have been mounted, you must
not use Active Parking Assist (Ypage 164).
You may wish to deactivate ESP®(Ypage 67)
when pulling away with snow chains mounted.
You can thereby allow the wheels to spin in a
controlled manner, achieving an increased driv-
ing force (cutting action).
Tire pressure
Tire pressure specifications
Important safety notes
GWARNING
Underinflated or overinflated tires pose the
following risks:
Rthe tires may burst, especially as the load
and vehicle speed increase.
Rthe tires may wear excessively and/or
unevenly, which may greatly impair tire
traction.
Rthe driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel:
Rmonthly, at least
Rif the load changes
Rbefore beginning a long journey
Runder different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
The data on the Tire and Loading Information
placard and tire pressure table shown here are
examples. Tire pressure specifications are vehi-
cle-specific and may deviate from the data shown here. The tire pressure specifications
that are valid for your vehicle can be found on
the Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes
The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard
:Recommended tire pressures
The Tire and Loading Information placard is on
the B-pillar on the driver's side (
Ypage 311).
The Tire and Loading Information placard con-
tains the recommended tire pressures for cold
tires. The recommended tire pressures are valid
for the maximum permissible load and up to the
maximum permissible vehicle speed.
Tire pressure table
The tire pressure table is on the inside of the fuel
filler flap. It shows the tire pressure for all tires
permitted at the factory for this vehicle; see
illustration (example).
Tire pressure305
Wheels and tires
Z