
ATA (anti-theft alarmsystem)
XTo arm: lockth evehicl ewit hth eSmartKey or
KEYLESS-GO .
Indicato rlamp :flashes .The alarm system
is armed after approximately te nseconds.
XTo disarm: unlockth evehicl ewit hth eSmart -
Key or KEYLESS-GO .
or
XInser tth eSmartKey int oth eignition lock.
or
XPress th eStart/Sto pbutton.
The SmartKey mus tbe in th evehicle.
A visual and audible alarm is triggered if th e
alarm system is armed and you open :
Radoor
Rth evehicl ewit hth emechanical ke y
Rthetrunk lid
Rth ehoo d
Rtheglov ebox
XTo stop th ealarm wit hth eSmartKey :
press th e% or& buttonon th eSmart -
Key.
The alarm is stopped.
or
XRemove th eStart/Sto pbutto nfrom th eigni-
tion lock.
XInser tth eSmartKey int oth eignition lock.
The alarm is stopped.
XTo stop th ealarm using KEYLESS-GO:
gras pth eoutside door handle. The SmartKey
mus tbe outside th evehicle.
The alarm is stopped.
or
XPress th eStart/Sto pbutto non th edash -
board. The SmartKey mus tbe inside th evehi-
cle .
The alarm is stopped. The alarm is no
tswitched off ,eve nif you close
th eopen door that triggered it ,for example.
iIf th ealarm continues for mor ethan
30 sec onds, th embrace emergenc ycall sys-
te m automatically notifie sth eCustome r
Assistance Center. This is don eeither by text
message or dat aconnection .
The emergenc ycall system sends amessage
or establishes adat aconnection provided
that:
Ryou hav esubscribed to th embrace service.
Rth embrace servic ehas been activated
properly.
Rth enecessar ymobile phone network is
available.
Protection against theft71
Safety
Z

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Vehicles with KEYLESS-GO start function:
do
not keep the SmartKey on the parcel shelf or in
the trunk. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
SmartKey functions
:& Locks the vehicle
;FOpens/closes the trunk lid
=%Unlocks the vehicle
XTo unlock centrally: press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Ranti-theft protection is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe trunk lid
Rthe glove box
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
72SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 79).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 294).
or
XJump-start the vehicle (Ypage 294).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if necessary
(Ypage 75).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey77
Opening and closing
Z

XPress closing button:in the trunk lid.
You can release the button as soon as the
trunk lid starts to close.
XTo stop the closing process:
RPress the Fbutton on the SmartKey.
RPress the top of the star on the trunk lid.
RPress closing button :or locking but-
ton ;on the trunk lid.
RPress the remote operating switch on the
driver's door.
RIn vehicles with HANDS-FREE ACCESS:
kick into the sensor detection range under
the bumper with your foot.
iIf the F button on the SmartKey is
pressed or HANDS-FREE ACCESS is initiated
after the closing process is stopped, the trunk
lid opens.
Vehicles with trunk lid remote closing fea-
ture and KEYLESS-GO: when all the doors are
closed, you can simultaneously close the trunk
lid and lock the vehicle. The SmartKey must be
located to the rear of the vehicle.
XPress and release locking button ;on the
trunk lid.
If a KEYLESS-GO key is detected outside the
vehicle, the trunk lid closes and the vehicle
locks.
If KEYLESS-GO detects a second SmartKey out- side the vehicle, the trunk lid remains closed.
If KEYLESS-GO detects a SmartKey in the trunk,
the trunk lid opens again after it is closed.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle's exhaust system may be very hot. You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the trunk lid or stop the
procedure without using your hands. This is use- ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-
son. The KEYLESS-GO key must be in the rear
detection range of the vehicle.
RWhen making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
82Trunk
Opening and closing

RAlways ensure that you only make the kicking
movement within the detection range of sen-
sors:.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function
when the engine is started.
RDirt caused by road salt around sensors :
may restrict functionality.
RUsing the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
RIf a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HANDS-FREE
ACCESS could be triggered. The trunk lid
could thus be opened or closed unintention-
ally, for example, if you:
-sit on the edge of the trunk.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the trunk lid.
Operation
XTo open or close: kick into sensor detection
range :under the bumper with your foot.
A warning tone will sound while the trunk lid is
opening or closing.
XIf the trunk lid does not open or close after
several attempts: wait at least ten seconds
then move your leg under the bumper once
again.
If you hold your foot under the bumper for too
long, the trunk lid does not open or close. Repeat the leg movement more quickly if this
occurs.
To stop the opening or closing procedure, you
have the following options:
RKick with your foot in sensor detection
range
:under the bumper.
RPress the closing button on the trunk lid.
RPress the top of the star on the trunk lid.
RPress the Fbutton on the SmartKey
If the trunk lid closing procedure has been stop-
ped:
Rmove your foot under the bumper again and
the trunk lid will open
If the trunk lid opening procedure has been
stopped:
Rmove your foot under the bumper again and
the trunk lid will close
Opening/closing automatically from
inside
Important safety notes
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpress the top of the star on the trunk lid
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
Trunk83
Opening and closing
Z

GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on the driver's door. There is also a switch for the
front-passenger side window on the front-
passenger door.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding button.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull and hold the corre-
sponding button.
XTo fully close the front side windows: pull
the button beyond the point of resistance and
release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function remains active for five
minutes or until you open a door.
Before opening or closing the side windows, a
check is carried out to see whether a valid
SmartKey is in the vehicle. The check is carried out if you use the start/stop button instead of a
SmartKey in the ignition and you press or pull a
button while the engine is switched off. This is
carried out by means of a brief radio connection
between the vehicle and the SmartKey.
Opening and closing all side windows
Using the switch on the center console
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
Use switch :in the stowage compartment
under the armrest to close or open all side win-
dows simultaneously.
86Side windows
Opening and closing

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If there is a risk of becoming trapped by
Rthe steering wheel: move the steering
wheel adjustment lever.
Rthe seat: press the switch for seat adjust-
ment.
The adjustment process is stopped.
You can stop the adjustment process by press-
ing one of the memory function's position but-
tons. This function is only available on vehicles
with memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the Digital Operator's Manual).
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active
The steering wheel tilts upwards and the driver's seat moves backwards if you:
Rremove the SmartKey from the ignition lock
Rwith the start/stop button: open the driv-
er's door; the ignition must be switched off
Rwith the SmartKey: open the driver's door;
the SmartKey must be in position 0or 1in the
ignition lock (
Ypage 124)
iThe steering wheel only tilts upwards and
the driver's seat only moves backwards if the
driving position is stored after the seat or
steering column has been adjusted.
The last position of the steering wheel or seat is
stored if:
Rthe ignition is switched off
Rthe setting is stored with the memory function
(Ypage 106).
iThe steering wheel only moves upwards if it
has not already reached the upper stop. The
driver's seat only moves backwards if it is not
already in the rearmost position.
102Steering wheel
Seats, steering wheel and mirrors

Position of the steering wheel and the
driver's seat for driving
The steering wheel and the driver's seat are
moved to the previously set position if:
Rthe driver's door is closed and you insert the
SmartKey into the ignition lock
Ryou close the driver's door when the ignition
is switched on
Ryou press the Start/Stop button once
iThe steering wheel and the driver's seat only
return to the last set position if the driving
position is stored after the seat or steering
column has been adjusted.
The last position of the steering wheel or seat is
stored if:
Rthe ignition is switched off
Rthe setting is stored with the memory function
(Ypage 106).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened
or the SmartKey is removed from the ignition
lock. This makes it easier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the multimedia system (see the sep-
arate Operator's Manual).
Mirrors
Exterior mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer- ing wheel and mirror and fasten your seat belt
before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Adjusting the exterior mirrors
XSwitch on the power supply or the ignition
(Ypage 125).
XExterior mirror on the front-passenger side:
press button ;.
Exterior mirror on the driver's side: press but-
ton =.
The indicator lamp lights up in the button that
has been pressed.
The indicator lamp goes out again after some
time. You can adjust the selected exterior
mirror using button :as long as the indicator
lamp is lit.
XPress button :up, down, or to the left or
right until you have adjusted the exterior mir- ror to the correct position. You should have a
good overview of traffic conditions.
The convex exterior mirrors provide a larger field of vision.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
Mirrors103
Seats, steering wheel and mirrors
Z