Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position gin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 125). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 294).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 276). Observe the warning notes
as you do so and add coolant if necessary.
130Driving
Driving and parking
XCompletely insert thefiller neck of the fuel
pump nozz leinto the tank, hook in place and
refuel.
XOnly fill the tank unt ilthe pump nozz le
swit ches off.
Do not add any more fuel after the pump stops filli ng for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplac e the cap on the filler neck and turn
clock wiseuntil it engages audibly.
XClose the fuel filler flap. If
you drive at speeds above 2 km/hwith the fuel
fille r flap open, the Fuel Filler Flap Open
message is shown on the multifunction display.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 219).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 238).
For further information on warning and indicator
lamps inthe instrument cluster, see
(
Ypage 238).
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuelisleaking from the
veh icle.GWAR NING
The fuel line or the fuel tank isfaulty.
Risk of explos ion or fire.
XApply the electr icparking brake.
XSwit ch off the engine.
XMake sure that the ignition is switched off (Ypage 124).
or
XWhen using the SmartKey, turn the SmartKey to position 0in the
ignition lock and remove it (Ypage 124).
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap isnot unlocked.
XUnlock the veh icle(Ypage 72).
The SmartKey battery is discharged or nearly discharged.
XUnlock the veh icleusing the mechanical key (Ypage 74).
The fuel filler flap isunlocked, but the opening mechanism isjammed.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite ifthey come into contact with
hot parts of the exhaust system or exhaust
gas flow. There isa risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the veh i-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
140Parking
Driving and parking
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: the ESP®system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if the electric parking brake
is tested on a brake dynamometer.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
!Vehicles without 4MATIC: the ESP®sys-
tem operates automatically. The engine and
the ignition must therefore be switched off
(the SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if:
Rthe electric parking brake is tested using a
brake dynamometer.
Rthe vehicle is towed with one axle raised.
Braking triggered automatically by ESP®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake flui
d
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 62)
and BAS PLUS (Brake Assist PLUS) (Ypage 62).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle. Always replace all brake disks and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approve
d for
y
our vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
AMG high-performance and ceramic
brakes
The high-performance brake system is only
available on Mercedes-AMG vehicles.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Driving tips147
Driving and parking
Z
The system does not detect:
Rsmaller animals, e.g. dogs and cats
Ranimals whose silhouette is not clearly rec-
ognizable
When detected, animals are marked with small
color frame corners. In contrast to pedestrian
recognition, there is no separate readiness sym-
bol in the multifunction display.
Activating/deactivating Night View
Assist Plus
Activation conditions
You can only activate Night View Assist Plus if all
of the following conditions are met:
Rthe ignition is switched on (Ypage 124) or the
engine has been started.
Rthe light switch is in the ÃorL posi-
tion.
Rreverse gear has not been engaged.
Activating/deactivating
XPress button :.
If Night View Assist Plus is activated, the
Night View Assist Plus display is shown in the multifunction display.
The infrared headlamps only switch on in the
dark from speeds of approximately 6 mph
(10 km/h) . This means that you do not have the
full visual range while the vehicle is stationary
and cannot check whether Night View Assist
Plus is working. The infrared headlamps are
deactivated at speeds below 3 mph (5 km/h).
The Night View image continues to be displayed
until you deactivate it by pressing button :.
Automatic activation
You can select theNightViewAssistAuto‐matic Activationoption via the Night View
Assist menu. The pedestrian and animal search function remains active even when the Night
View image is not displayed. In the dark, in unlit
surroundings and at speeds of more than
60 km/h, the Night View image is automatically
displayed in the multifunction display as soon as
pedestrians or animals are detected.
XIn the assistance menu, select automatic acti-
vation of Night View Assist Plus
(
Ypage 199).
Spotlight function
General notes
Under certain conditions, the spotlight function
uses the headlamps to flash at detected pedes- trians.
The spotlight function is only active if:
Rpedestrian recognition is active
Rthe road surface is not lit
Rthe driving speed is at least 40 mph
(60 km/h)
Rthe "Adaptive Highbeam Assist PLUS" func-
tion is activated (Ypage 110).
The spotlight function is not active or is active
only to a limited extent if:
Ryou are driving in city traffic
Rthere are pedestrians located in the area of an
oncoming vehicle or a vehicle in front
Activating the spotlight function
The pedestrian detection with spotlight function is running the background. If the prerequisites
are met, the spotlight function uses the head-
lamps to flash four short pulses at a pedestrian
detected on or near to the road.
XIn the light menu, select the spotlight function
of Night View Assist Plus (Ypage 202).
The spotlight function does not flash at animals.
180Driving systems
Driving and parking
Important safety notes
GWARNING
If you operate information systems and com-
munication equipmen tintegrate din th evehi-
cle while driving ,you will be distracte dfrom
traffic conditions. You could also lose control
of th evehicle. Ther eis aris kof an accident.
Only operate th eequipmen twhen th etraffic
situation permits. If you are no tsur ethat this
is possible ,park th evehicl epayin gattention
to traffic condition sand operate th eequip-
men twhen th evehicl eis stationary.
You must observ eth elegal requirements for th e
country in whic hyou are currentl ydriving when
operating th eon-board computer.
GWARNIN G
If th einstrumen tcluste rhas faile dor mal-
functioned, you may no trecognize function
restriction sin systems relevan tto safety. The
operating safet yof your vehicl emay be
impaired .Ther eis aris kof an accident.
Drive on carefully. Hav eth evehicl echecke d
at aqualified specialist workshop immedi-
ately.
If th eoperating safet yof your vehicl eis
impaired ,pull ove ras soo nas it is saf eto do so.
Contac t aqualified specialist workshop.
The on-board computer only shows message sor
warning sfrom certain systems in th emultifunc-
tion display. You should therefor emak esur e
your vehicl eis operating safely at all times .
Fo ran overview, see th einstrumen tpanel illus-
tration (
Ypage 34).
Displays and operation
Instrument cluster lighting
The ligh tsensor in th einstrumen tcluste rauto -
matically control sth ebrightness of th emulti-
function display. In daylight, th edisplays in th e
instrumen tcluste rare illuminated. Adimming
function is no tpossible in daylight.
The lighting in th einstrumen tcluster, in th edis-
plays and th econtrol sin th evehicl einterior can
be adjusted usin gth ebrightness control knob. The brightness control is locate
dbetween th e
instrumen tcluste rand th emultimedia system
display (
Ypage 35).
XTurn thebrightness control knob clockwise or
counter-clockwise.
If you tur nth eligh tswitch (
Ypage 107) to th e
T, ÃorL position ,th ebrightness
will depend upon th ebrightness of th eambi -
en tlight.
Speedometer segments
The segments in th espeedometer indicat e
whic hspee drange is available.
RCruis econtrol activated (Ypage 149):
The segments ligh tup from th estore dspee d
to th een dof th escale.
RDISTRONI CPLU Sactivated (Ypage 150):
On eor two segments in th eset spee drange
ligh tup.
RDISTRONI CPLU Sdetects avehicl ein fron t
moving mor eslowly than th estore dspeed:
The segments between th espee dof th evehi-
cle in fron tand th estore dspee dligh tup.
Tachometer
!
Do no tdriv ein th eoverrevving range, as this
could damag eth eengine.
The red ban din th etachometer indicates th e
engine's overrevving range.
The fuel suppl yis interrupted to protect th e
engin ewhen th ered ban dis reached.
Outside temperature display
You should pay special attention to road condi-
tion swhen temperatures are aroun dfreezing
point.
Bea rin min dthat th eoutside temperature dis-
play indicates th etemperature measured and
does no trecord th eroad temperature.
The outside temperature display is in th emulti-
function display (
Ypage 189).
Ther eis ashort delay before achang ein outside
temperature is shown in th emultifunction dis-
play.
Displays and operation187
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up and th ered F (USAonly)
or ! (Canada only) indicator lamp flashes .
It is no tpossibl eto apply th eelectric parking brak emanually.
XShift th etransmission to position P.
XVisitaqualified specialist workshop .
$(USA
only)
J( Canada
only)
Check Brake Fluid
Level
There is no tenough brak efluid in th ebrak efluid reservoir .
In addition ,th e$ (USAonly) or J(Canada only) warning lamp
lights up in th einstrumen tcluste rand awarning tone sounds.
GWARNIN G
The braking effec tmay be impaired.
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XSecur eth evehicl eagainst rollin gaway (Ypage 140).
XConsult aqualified specialist workshop .
XDo notadd brak efluid .This does no tcorrec tth emalfunction .
#
CheckBrakePadWear
The brak epads/linings hav ereached their wear limit.
US Aonly: th ered $ brakesystem warning lamp also lights up while
th eengin eis running.
XVisit aqualified specialist workshop .
G
Inoperative
Oneor mor emain features of th embrace system are malfunctioning .
XVisitaqualified specialist workshop .
Collision Preven‐tionAssist Plu sCurrently Unavaila‐ble See Operator' sManual
COLLISION PREVENTION ASSIST PLU Sis temporarily no toperational.
Possibl ecauses are:
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation
Rth esystem is outside th eoperating temperature range
Rth eon-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
COLLISION PREVENTION ASSIST PLU Sis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 140).
XRestart th eengine.
210Display messages
On-board computer and displays
Engine
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
;NThe yellow Check Engine warning lamp lights up while the engine is running.
There may be a malfunction, for example:
Rin the engine management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system
Rin the fuel system
The emission limit values may be exceeded and the engine may be in emergency
mode.
XVisit a qualified specialist workshop immediately.
iIn some states, you must immediately visit a qualified specialist workshop as
soon as the yellow Check Engine warning lamp lights up. This is due to the legal
requirements in effect in these states. If in doubt, check whether such legal
regulations apply in the state in which you are currently driving.
8N The yellow reserve fuel warning lamp lights up while the engine is running.
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
8N The yellow reserve fuel warning lamp flashes while the vehicle is in motion.
In addition, the ;Check Engine warning lamp may light up.
The fuel filler cap is not closed correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
XIf the fuel filler cap is not correctly closed: close the fuel filler cap.
XIf the fuel filler cap is closed:visit a qualified specialist workshop.
?NThe red coolant warning lamp comes on while the engine is running. The coolant
temperature gauge is at the beginning of the cold range.
The temperature sensor for the coolant temperature gauge is malfunctioning.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
XPull over and stop the vehicle safely and switch off the engine, paying attention
to road and traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 140).
XConsult a qualified specialist workshop.
238Warning and indicator lamps in the instrument cluster
On-board computer and displays
XMake sure that the windshield wipers are
turned off.
XPull release lever:on the hood.
The hood is released.
XReach into the gap, pull hood catch handle ;
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height of
approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Do not cover up the radiator, such as with a
thermal mat or insect protection cover. The
readings of the on-board-diagnostic system may
otherwise be inaccurate. Some of these read-
ings are required by law and must be accurate at
all times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Engine compartment273
Maintenance and care
Z