Ron vehicles without steering wheel buttons
(Ypage 190)
Ron vehicles with steering wheel buttons
(Ypage 204)
BAS, Hill Start Assist and ESP®and its driving
safety systems and other driving systems also
fail. Observe the notes on the òwarning
lamp and the display messages.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
BAS (Brake Assist System)
General notes
BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
If BAS is malfunctioning, the ÷warning lamp
lights up while the engine is running
(
Ypage 222) and the display shows a message:
Ron vehicles without steering wheel buttons
(Ypage 194)
Ron vehicles with steering wheel buttons
(Ypage 208)
Brakes
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu-
tion)
General notes
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
If EBD is malfunctioning, the $warning lamp
(
Ypage 221) lights up while the engine is run-
ning and the display shows a message.
Ron vehicles without steering wheel buttons
(Ypage 193)
Ron vehicles with steering wheel buttons
(Ypage 207)
Other driving systems and driving safety sys-
tems then also fail.
ESP®(Electronic Stability Program)
General notes
ESP®monitors driving stability and detects a
tendency of the vehicle to understeer or over-
steer (skidding) in good time. If ESP
®detects
that the vehicle is deviating from the direction
desired by the driver, one or more wheels are
braked to stabilize the vehicle. The engine out-
Driving safety systems65
Safety
Z
put is also modified to keep the vehicle on the
desired course within physical limits. ESP®can
also stabilize the vehicle during braking.
ESP
®also monitors traction, i.e. power trans-
mission between the tires and the road surface.
The integrated traction control supports you
when pulling away or accelerating on wet, slip-
pery or slick roads. Should the drive wheels spin,
traction control brakes them individually. In
addition, greater drive torque is transmitted to
the wheel or wheels with traction. If traction on
the road surface is not sufficient, even ESP
®will
not allow you to pull away without difficulty. The
type of tires and total weight of the vehicle as
well as the gradient of the road also play a cru-
cial role. Traction control remains active if you
deactivate ESP
®.
If the h warning lamp in the instrument clus-
ter goes out before beginning the journey, ESP
®
is automatically active.
The h warning lamp in the instrument cluster
flashes when ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
Xwhen driving off, apply as little throttle as
possible.
Xadapt your speed and driving style to the pre-
vailing road conditions.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer,
please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If ESP
®is malfunctioning, the hwarning
lamp (Ypage 222) lights up continuously while the engine is running and the display shows a
message.
Ron vehicles without steering wheel buttons
(Ypage 194)
Ron vehicles with steering wheel buttons
(Ypage 208)
ESP®is deactivated if the åwarning lamp in
the instrument cluster is lit when the engine is
running.
Only use wheels with the recommended tire
sizes. Only then will ESP
®function properly.
Deactivating or activating ESP®
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Activate ESP®as soon as the situations descri-
bed above no longer apply. Otherwise, ESP®
assistance for stabilizing the vehicle will remain significantly reduced, even if the vehicle starts
to skid.
If you deactivate ESP
®:
Rthe å warning lamp in the instrument clus-
ter lights up
Rthe ÷ warning lamp in the instrument clus-
ter flashes if the wheels are spinning
RESP®assistance for stabilizing the vehicle in
the lower speed range up to approximately
37 mph (60 km/h) is significantly reduced
Rengine torque is no longer limited and the
drive wheels are able to spin. The spinning of
the wheels results in a cutting action for bet-
ter traction on loose surfaces
Rtraction control is still activated
RESP®still provides support when you brake
66Driving safety systems
Safety
Depending on the equipment in the vehicle, you
can activate or deactivate ESP®when the
engine is running by using the åbutton or by
using the on-board computer:
Ron vehicles without steering wheel buttons
(Ypage 174)
Ron vehicles with steering wheel buttons
(Ypage 184)
å button (equipment-dependent)
XTo activate/deactivate: when the engine is
running, press the åbutton.
The å warning lamp in the instrument
cluster lights up when ESP
®is deactivated.
Trailer stabilization
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP
®can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
ESP
®trailer stabilization counteracts critical
driving situations in good time and thereby pro- vides considerable assistance when driving with
a trailer. Trailer stabilization is part of ESP
®.
If the sensor system and evaluation logic detect
trailer swinging movements, ESP
®trailer stabi-
lization firstly brakes individual vehicle wheels in
a targeted manner. It thus counteracts swinging
movements. If the swinging movements do not
stop, the vehicle is braked until the vehicle/ trailer combination is stabilized. If necessary,
the vehicle's engine output is limited.
If your vehicle with trailer (vehicle/trailer com-
bination) starts to swerve, you will be able to
stabilize the vehicle/trailer combination only by
braking. ESP
®trailer stabilization helps you to
stabilize the vehicle/trailer combination in this
s
ituation.
ESP
®trailer stabilization is activated above
speeds of about 40 mph (65 km/h).
If ESP
®is switched off or deactivated because of
a malfunction, the trailer stabilization system
will not function.
Crosswind Assist
Observe the important safety guidelines for the
driving safety system (Ypage 64).
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The Crosswind Assist function integra-
ted in ESP
®reduces these impairments.
Depending on the direction and intensity of the
side wind, Crosswind Assist intervenes auto-
matically. ESP
®intervenes with stabilizing brak-
ing to assist you in keeping the vehicle in the
lane. When Crosswind Assist intervenes, the
display shows the traffic sign for strong side
winds and the Crosswind Assist
message.
Crosswind Assist is activated automatically
above a vehicle speed of approx. 50 mph
(80 km/h) when the vehicle is driving straight
ahead or cornering gently.
Crosswind Assist does not react:
Rin the event of severe jolts and vibrations, e.g.
when driving over uneven surfaces or pot-
holes
Rwhen grip is reduced, e.g. on snow or ice or
when hydroplaning
Crosswind Assist does not work if ESP
®is deac-
tivated or disabled because of a malfunction.
Theft deterrent locking system
Immobilizer
XTo activate: remove the key from the ignition
lock.
XTo deactivate: turn the key to position 2in
the ignition lock.
Theft deterrent locking system67
Safety
Z
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Key
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key:
Rwith electronic devices, e.g. a mobile phone
or another key
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions
:Battery check lamp
;& To lock the vehicle centrally
=5To unlock the sliding doors and the
tailgate or rear door or to unlock and open or
close the electric sliding door
?Mechanical key
A% To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle from
some distance. To prevent theft, only use the
key in the immediate vicinity of the vehicle.
Change the batteries immediately if battery
check lamp :does not light up briefly with
every press of a button (
Ypage 72).
XTo unlock centrally: press the%button.
The turn signals flash once.
Key69
Opening and closing
Z
XTo unlock the sliding doors and the tail-
gate or rear door only: press the5but-
ton.
The turn signals flash once.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rthe anti-theft protection is armed again.
XTo lock centrally: press the&button.
The indicator lamps flash three times if:
Rthe anti-theft protection is armed.
Rall the doors and the tailgate or rear door
are closed.
XCheck the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe tailgate or rear door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(
Ypage 70).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
Rusing the on-board computer on vehicles with
steering wheel buttons (Ypage 188)
Rat a specialist qualified workshop for vehicles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goe s o
n in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactivated
in the on-board computer (
Ypage 187).
Changing the settings of the locking
system
If you travel alone a lot, you may wish to change
the settings of the locking system. Press
the % button to unlock:
Rthe driver's and front-passenger door (Cargo
Van)
or
Rthe driver's door (Passenger Van)
XTo change the setting: press and hold down
the % and& buttons simultaneously
until the battery check lamp flashes twice
(
Ypage 69).
If the setting of the locking system is changed
within the signal range of the vehicle, press the & or% button to:
Rlock or
Runlock the vehicle
The key now functions as follows:
XTo unlock the driver's door or front doors: press the %button once.
XTo unlock centrally: briefly press the%
button twice.
XTo lock centrally: press the&button.
XTo restore factory settings: press and hold
down the %and& buttons simultane-
ously until the battery check lamp flashes
twice (
Ypage 69).
The key unlocks the vehicle centrally again.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the mechani-
cal key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using the
mechanical key (
Ypage 68).
The alarm can be stopped in the following two
ways:
XPress the %or& button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
70Key
Opening and closing
Removing the mechanical key
XSlide release catch:in the direction of the
arrow and, at the same time, remove mechan-
ical key ;from the SmartKey completely.
Inserting the mechanical key
XPush mechanical key ;completely into the
SmartKey until it engages and release
catch :is back in its basic position.
Unlocking/locking the vehicle using
the mechanical key
The door lock for unlocking in an emergency is
on the driver’s door.
XTo unlock the driver's door: insert the
mechanical key fully into the driver's door
lock and turn it counter-clockwise.
The driver’s door is unlocked.
XTo lock the vehicle: lock all doors except the
driver's door from the inside. To do this, push
down the door-locking knobs.
XInsert the mechanical key fully into the driv-
er's door lock and turn it clockwise.
The driver's door is locked.
Battery of the key
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
Mercedes-Benz recommends that you have the
battery changed at a qualified specialist work-
shop.
Checking the battery
XPress the &or% button.
If battery check lamp :lights up briefly, the
battery is sufficiently charged.
If battery check lamp :does not light up
briefly, the battery is empty.
XChange the battery (Ypage 72).
If the SmartKey battery is checked within the
signal range of the vehicle, pressing the &or
% button results in:
Rlock or
Runlock the vehicle
Key71
Opening and closing
Z
ProblemPossible causes/consequences andMSolutions
The SmartKey is faulty.
XLock the vehicle with the mechanical key (Ypage 71).
XHave the SmartKey checked at a qualified specialist workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 262).
or
XJump-start the vehicle (Ypage 272).
or
XConsult a qualified specialist workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Central locking
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked door from the inside at
any time. For the sliding doors, the child-proof
locks must be deactivated.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the whole
vehicle from the inside using the central locking
buttons on the driver's door.
Central locking73
Opening and closing
Z
You must reset the electric sliding door if there
has been a malfunction or an interruption in the
voltage supply (
Ypage 78).
iPlease note, if the child-proof locks have
been activated, you cannot open the sliding
door from the inside. You can only open a
sliding door from the inside if the child-proof
locks have not been activated. Further infor-
mation can be found under "Child-proof locks
for the sliding door" (
Ypage 63) and "Open-
ing/closing from the inside" (Ypage 77).
Obstacle detection with reversing
feature
The sliding door is equipped with automatic
obstacle detection with reversing feature. If a
solid object blocks or restricts the sliding door
during the automatic closing process, the slid-
ing door opens again automatically. If the sliding
door is obstructed during the opening proce-
dure, it moves back a few centimeters in the
opposite direction and stops.
Automatic obstacle detection with reversing
feature is only an aid. It is not a substitute for
your attentiveness when closing the electrical
sliding door.
If an obstacle is detected, the display shows the
Left-hand Electric Sliding Door
ObstructionDetectedmessage for example,
and five warning tones sound.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 8 mm of the closing movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no-one has any
parts of the body within the closing area.
If someone is trapped:
Rpress the 5button on the SmartKey, or
Rpull the exterior door handle, or
Rpress the corresponding sliding door but-
ton in the center console, or
Rpress the button on the door frame, or
Rpull the rocker switch on door handle
Opening/closing from the outside
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
If the vehicle is equipped with two electric slid-
ing doors; the 5button on the SmartKey can
only be used to open or close one of the two
sliding doors (
Ypage 78).
XTo open: pull door handle :in the direction
of the arrow.
or
XPress the 5button on the SmartKey for
longer than 0.5 seconds.
The sliding door unlocks, automatic operation
is started and the sliding door opens. In addi-
tion, you will hear two warning signals.
XTo close: pull door handle :in the direction
of the arrow.
or
XPress the 5button on the SmartKey for
longer than 0.5 seconds.
The sliding door is released from its lock and
automatic operation is started. The sliding
door closes.
If you press the 5button on the SmartKey,
you will hear two warning signals while the
doors close.
XTo interrupt automatic operation: pull door
handle :again.
or
XPress the 5button on the SmartKey again.
iIn unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
76Electric sliding door
Opening and closing