2017 MERCEDES-BENZ GLS-Class SUV engine oil

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
Refueling153
Driving and parking
Z

Off-road driving
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicle
to tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, speed bumps or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand, mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
ingressing the brakes. Clean the brakes after
driving off-road. If you detect a reduced braking
effect or grinding noises, have the brake system
checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or syst

ems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not switch to transmission position Nwhen
driving off-road. If you try to brake the vehicle
using the service brake, you could lose control
of the vehicle. If the gradient is too steep for your vehicle, drive back down in reverse gear.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before
driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
Rthe Offroad drive program (vehicles without
Off-Road Engineering package)
(
Ypage 217)
ROffroad andOffroad Plus drive programs
(vehicles with Off-Road Engineering package)
(
Ypage 218)
168Driving tips
Driving and parking

RLOW RANGE offroad gear (vehicles with the
Offroad Engineering package) (Ypage 219)
RDifferential lock (vehicles with the Off-Road
Engineering package) (Ypage 218)
ROff-road ABS (Ypage 64)
ROff-road 4ETS (Ypage 67)
ROff-road ESP®(Ypage 68)
RAIRMATIC package (vehicle level)
(Ypage 186)
RDSR (Downhill Speed Regulation)
(Ypage 216)
Observe the following notes:
RStop the vehicle before starting to drive along
an off-road route. If necessary, select the off-
road program (
Ypage 218) or shift to the
LOW RANGE off-road gear (Ypage 219).
RSelect a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 299).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (
Ypage 216).
RAlways keep the engine running and in gear
when driving on a slope.
RAdapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be.
RDo not jump with the vehicle as this will inter- rupt the vehicle's propulsion.
RDrive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
RLook out for obstacles, such as rocks, holes,
tree stumps and furrows.
RAlways keep the doors, the tailgate, the side
windows and the sliding sunroof closed whilethe vehicle is in motion.
RDo not shift the automatic transmission to
transmission position N.
RObserve the notes on off-road fording
(Ypage 167).
iDo not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road
!If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
XEngine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XDEF tank (BlueTEC vehicles): check the
level and add if necessary (Ypage 156).
XTire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
XIf the Offroad orOffroad Plus drive program
is selected: select the Individual,Sport,
Driving tips169
Driving and parking
Z

XPress the:or9 button to select Noor
Yes.
XPress ato confirm the selection.
If you select Yes, the multifunction display
shows a confirmation message.
If you want to reset the Daytime Running
Lightsfunction in theLightsubmenu, you
must turn the SmartKey to position 1in the igni-
tion lock.
ON&OFFROAD menu
XPress the =or; button on the steering
wheel to select the ON&OFFROADmenu.
You can view the current off-road program set-
tings in the ON&OFFROAD
menu:
RVehicles with the Off-Road Engineering pack-
age (Ypage 218)
RVehicles without the Offroad Engineering
package (Ypage 217)
AMG menu (Mercedes-AMG vehicles)
Warm-up
:Digital speedometer
;Gear indicator
=Upshift indicator
?Engine oil temperature
ACoolant temperature
BTransmission oil temperature
XPress the =or; button on the steering
wheel to select the AMGmenu.
Upshift indicator: upshift indicatorUp=
indicates that the engine has reached the
overrevving range when in the manual drive
program.
Engine/transmission oil temperature:
when the engine and transmission are at nor-
mal operating temperature, oil tempera-
ture ?and Bare displayed in white in the
multifunction display. If the multifunction display shows oil temper-
ature
?orB in blue, the engine or the
transmission are not yet at normal operating
temperature. Avoid driving at full engine out-
put during this time.
SETUP
:Engine mode (Comfort/Sport/Sport +)
;Suspension setting Comfort/Sport/
Sport +
=Transmission position D/M
?ESP®mode (ON/OFF)
SETUP displays the following information/func- tions:
Rthe digital speedometer
Rthe gear indicator
Rthe engine mode
Rthe suspension mode
Rthe transmission position
Rthe ESP®(Electronic Stability Program) mode
XPress the =or; button on the steering
wheel to select the AMGmenu.
XPress the9button repeatedly until SETUP
is displayed.
RACETIMER
Displaying and starting RACETIMER
The RACETIMER is only intended for use on a
closed race circuit. Do not use the function on
public roads.
:Lap
;RACETIMER
Menus and submenus241
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th ebattery charg elevel is
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 159).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
4
CheckEngineOilAtNextRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 321).
XIf necessary, add engin eoil (Ypage 321).
If th eengin eoil need stoppin gup mor eoften:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
4
Check Engine OilLevel (Ad d 1quart)
Mercedes-AMG vehicles: th eengin eoil level is to olow.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 321).
XIf necessary, add engin eoil (Ypage 321).
If th eengin eoil need stoppin gup mor eoften:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
4
Engine Oil LevelLow Sto pVehicl eTurnEngine Off
Mercedes-AMG vehicles: th eengin eoil level is to olow.
There is aris kof engin edamage.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 159).
XCheckth eengin eoil level (Ypage 321).
XIf necessary, add engin eoil (Ypage 321).
8
Fue lLevel Low
The fuel level has dropped int oth ereserv erange.
XRefue lat th eneares tgas station .
Display messages259
On-board computer and displays
Z

XMake sure that the windshield wipers are
turned off.
XPull release lever:on the hood.
The hood is released.
XReach into the gap, pull hood catch handle ;
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height of
approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Vehicles with a diesel engine: do not cover
the radiator, for example with a winter front or
bug cover. The readings of the on-board-diag-
nostic system may otherwise be inaccurate.
Some of these readings are required by law and
must be accurate at all times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
General notes
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature.
Rif the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait about 30 minutes before carrying
out the measurement.
320Engine compartment
Maintenance and care

Checking the oil level using the oil dip-
stick
Example:vehicle swit h a gasolin eengin e
Example :vehicle swit h a diesel engin e
XPull dipstick :out of the dipstick tube.
XWipe off oil dipstick :.
XSlowly slide oil dipstick :into the guide tube
to the stop, and take it out again.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =or
below, add 1.1 US qt (1.0 liter) engine oil.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Use only engine oils and oil filters that are
approved for vehicles with a service system. A list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center. The following cause engine failure or damage
to the exhaust system:
RUse of engine oils and oil filters that have
not been expressly approved for the service
system
RReplacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
RUse of engine oil additives
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Example: engine oil cap
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 liter) of
engine oil.
XReplace cap :on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick
(Ypage 321).
Further information on engine oil (
Ypage 381).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Engine compartment321
Maintenance and care
Z

Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm)betwee nthe vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
XClean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
!Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer.
XMake sure that the vehicle is stationary and
that the SmartKey is in position 2in the igni-
tion lock.
XOpen the camera cover for cleaning via the
multimedia system (see the separate operat-
ing instructions).
XTo clean the camera: use clean water and a
soft cloth to clean the camera lens :.
360°camera: if you drive at speeds above
20 mph (30 km/h) or with the SmartKey in posi-
tion 0or 1in the ignition lock, the cover of the
360° camera closes automatically.
Cleaning the exhaust pipe
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Mercedes-AMG GLE 63 vehicles with black
exhaust pipes: black chromed exhaust tips
should not be polished with a chrome polish. They will otherwise lose their black shine. For
optimal care, the faceplates should be rubbed with a lightly oiled cloth after every car wash.
Commercially available engine and care oils
are suitable for this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
328Care
Maintenance and care