
Index....................................................... 4
Introduction......................................... 25
Protecting the environment .................. .25
Genuine Mercedes-Benz parts .............. .25
Operator's Manual ................................. 26
Service and vehicle operation ................2 6
Operating safety .................................... 28
QR codes for the rescue card ................3 0
Data stored in the vehicle ...................... 30
Information on copyright ....................... 32
At a glance ........................................... 33
Cockpit .................................................. 33
Instrument cluster ................................. 34
Multifunction steering wheel ................. 35
Center console ...................................... 36
Overhead control panel .........................3 9
Door control panel ................................. 40
Safety ................................................... 41
Panic alarm ............................................ 41
Occupant safety .................................... 41
Children in the vehicle ........................... 57
Pets in the vehicle ................................. 62
Driving safety systems ........................... 62
Protection against theft .........................7 2
Opening and closing...........................74
SmartKey ............................................... 74
Doors ..................................................... 80
Cargo compartment .............................. .81
Side windows ......................................... 85
Sliding sunroof ....................................... 89
Seats, steering wheel and mirrors ....94
Correct driver's seat position ................ 94
Seats ..................................................... 94
Steering wheel ..................................... 100
Mirrors ................................................. 102
Memory function ................................. 105
Lights and windshield wipers ..........107
Exterior lighting ................................... 107 Interior lighting .................................... 111
Replacing bulbs (vehicles with LED
headlamps) .......................................... 112
Replacing bulbs (vehicles with halo-
gen headlamps) ................................... 112
Windshield wipers ................................ 114
Climate control
................................. 119
Overview of climate control systems ... 119
Operating the climate control sys-
tems .................................................... 124
Setting the air vents ............................ 129
Driving and parking ..........................131
Notes on breaking-in a new vehicle ..... 131
Driving ................................................. 131
DYNAMIC SELECT controller ............... 139
Automatic transmission ....................... 140
Refueling ............................................. 147
Parking ................................................ 153
Driving tips .......................................... 156
Driving systems ................................... 166
Towing a trailer .................................... 215
On-board computer and displays ....223
Important safety notes ........................ 223
Displays and operation ........................ 223
Menus and submenus ......................... 226
Display messages ................................ 237
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ...........................281
General notes ...................................... 281
Important safety notes ........................ 281
Function restrictions ............................ 281
Operating system ................................ 282
Stowage and features ......................288
Stowage areas ..................................... 288
Features .............................................. 298
Maintenance and care ......................314
Engine compartment ........................... 314
ASSYST PLUS ...................................... 318
2Contents

Information on driving .................... 341
Kilopascal (kPa) (definition) ........... 360
Labeling (overview) ........................ 356
Load bearing index (definition) ...... 361
Load index .....................................358
Load index (definition) ................... 360
M+S tires ....................................... 343
Maximum load on a tire (defini-
tion) ............................................... 360
Maximum loaded vehicle weight
(definition) ..................................... 360
Maximum permissible tire pres-
sure (definition) .............................3 60
Maximum tire load ......................... 358
Maximum tire load (definition) ....... 360
MOExtended tires .......................... 343
Optional equipment weight (defi-
nition) ............................................ 361
PSI (pounds per square inch) (def-
inition) ...........................................3 60
Replacing ....................................... 361
Service life ..................................... 342
Sidewall (definition) ....................... 361
Snow chains .................................. 343
Speed rating (definition) ................ 360
Storing ...........................................3 62
Structure and characteristics
(definition) ..................................... 359
Summer tires in winter .................. 343
Temperature .................................. 355
TIN (Tire Identification Number)
(definition) ..................................... 361
Tire bead (definition) ......................3 60
Tire pressure (definition) ................ 360
Tire pressures (recommended) ...... 359
Tire size (data) ............................... 366
Tire size designation, load-bearing
capacity, speed rating .................... 356
Tire tread ....................................... 342
Tire tread (definition) ..................... 360
Total load limit (definition) ............. 361
Traction ......................................... 355
Traction (definition) ....................... 361
Tread wea r ..................................... 355
T
WR (permissible trailer drawbar
noseweight) (definition) ................. 361
Uniform Tire Quality Grading
Standards ...................................... 354 Uniform Tire Quality Grading
Standards (definition) .................... 359
Wear indicator (definition) ............. 361
Wheel and tire combination ........... 366
Wheel rim (definition) .................... 359
see Flat tire
Top Tether ............................................ 59
Tow-starting
Emergency engine starting ............ 338
Important safety notes .................. 336
Towing a trailer
Axle load, permissible .................... 384
Cleaning the trailer tow hitch ......... 324
Coupling up a trailer ...................... 219
Decoupling a trailer ....................... 220
Driving tips .................................... 216
ESP
®(Electronic Stability Pro-
gram) ............................................... 68
Important safety notes .................. 215
Installing the ball coupling ............. 217
Lights display message .................. 250
Mounting dimensions .................... 384
Parking Assist PARKTRONIC .......... 184
Power supply ................................. 221
Pulling away with a trailer .............. 135
Removing the ball coupling ............ 221
Trailer loads ................................... 384
Towing away
Important safety guidelines ........... 336
Installing the towing eye ................ 337
Notes for 4MATIC vehicles ............ 338
Removing the towing eye ............... 337
Transporting the vehicle ................ 338
With both axles on the ground ....... 337
Towing eye ......................................... 326
Traffic reports
see also Digital Operator's Man-
ual .................................................. 281
Traffic Sign Assist
Display message ............................ 258
Function/notes ............................. 200
Important safety notes .................. 200
Instrument cluster display ............. 200
Trail er c
oupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 221
22Index

XTo arm:lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately 15 seconds.
XTo deactivate using the SmartKey: unlock
the vehicle with the SmartKey.
or
XInsert the SmartKey into the ignition lock.
XTo deactivate using KEYLESS-GO: unlock
the vehicle with KEYLESS-GO.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi- cle.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo switch the alarm off with the Smart-
Key: press the %or& button on the
SmartKey.
The alarm is switched off.
or
XInsert the SmartKey into the ignition lock.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi- cle.
The alarm is switched off.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assista nce C
enter. This is done either by text
message or data connection. The emergency
call system sends the message or data provi-
ded that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
Protection against theft73
Safety
Z

Emergency braking
The vehicle can also be braked during an emer-gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake.
The vehicle is braked for as long as the handle
of the electric parking brake is pressed. The
longer the electric parking brake handle is
depressed, the greater the braking force.
During braking:
Ra warning tone sounds
Rthe ReleasePark.Brakemessage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
PLUG ‑IN HYBRID vehicles: observe the notes
concerning the high-voltage battery in the sep-
arate operating instructions.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
156Driving tips
Driving and parking

Problems with the 115 V power socket
ProblemPossible causes/consequences andMSolutions
The warning lamp on the
115 V power socket is
not lit.The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 333).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
XConnect a suitable electronic device.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the
ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the
Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volume control on the multimedia
system.
Features303
Stowage and features
Z

The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RTheInoperativeor the Service NotActivatedmessage appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 303).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information relating to the emer-
gency is transferred, for example:
Rcurrent location of the vehicle (as determined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
304Features
Stowage and features

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance button
XTo call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 308).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
Features305
Stowage and features
Z

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call buttonFis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in MB Info call button
ï
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
306Features
Stowage and features