2017 MERCEDES-BENZ GLE transmission

R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps. R
If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly. R
Make sure that the two vehicles do not touch.
Make sure that: R
The jumper cables are not damaged. R
Bare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery. R
The jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan. X
Secure the vehicle by applying the electric parking brake. X
Shift the transmission to position P .X
Make sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position 0 in the ignition lock and remove it
( Y
page 132). X
Switch off all electrical consumers, e.g. rear window defroster, lighting, etc. X
Open the hood.
Position number

Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes PLUG ‑ IN HYBRID vehicles: it is essential to
comply with the separate operating instruc-
tions. You could otherwise fail to recognize dan-
gers e.g. due to high voltage.
G WARNING
Functions relevant to safety are restricted or
no longer available if: R
the engine is not running. R
the brake system or the power steering is
malfunctioning. R
there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
G WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the: R
the towing eye could detach itself R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate ( Y
page 372).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations. To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Observe the following points when towing
with a tow rope: R
Secure the tow rope on the same side on
both vehicles. R
Ensure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white c loth (30 x 30
cm).
This will make other road users aware that
the vehicle is being towed. R
Only secure the tow cable to the towing
eye. R
Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag. R
Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as
possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing
bar helps to keep the tractive power low.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button.
Otherwise, the automatic transmission may336
Towing and tow-starting
Breakdown assistance

shift to position P when the driver's or front-
passenger door are opened, which could lead
to damage to the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other-
wise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position 2 in the
ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 233). You could other-
wise be locked out when pushing or towing the
vehicle.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m) and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported. Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers CD .X
Remove the towing eye from the vehicle tool
kit ( Y
page 326). X
To open the cover at the front: press the
mark on cover C inwards in the direction of
the arrow. X
To open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover D out of the bumper. X
Take cover C or D off the opening.X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye. X
Position cover C or D in the bumper and
press the cover on until it engages. X
Place the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position P when you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.Towing and tow-starting 337
Breakdown assistance Z

In order to ensure that the automatic transmis-
sion stays in position N when towing the vehicle,
you must observe the following points: X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 2 in the ignition
lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Leave the SmartKey in position 2 in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 109).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
! When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. All vehicles
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses. X
Turn the SmartKey to position 2 in the ignition
lock. X
Shift the automatic transmission to position
N .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the automatic transmission to posi-
tion P . X
Turn the SmartKey to position 0 in the ignition
lock and remove it. X
Secure the vehicle.
Information on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P . To shift
the automatic transmission to position N , you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
( Y
page 333).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.338
Towing and tow-starting
Breakdown assistance

be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system or
the tire pressure monitor ( Y
page 348).
Direction of rotation Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle X
Vehicle with emergency spare wheel:
when mounting the emergency spare wheel in
the event of a flat tire, follow the additional
notes on vehicle preparation under "Flat tire"
( Y
page 326).X
Stop the vehicle on solid, non-slippery and
level ground. X
Apply the electric parking brake manually. X
Bring the front wheels into the straight-ahead
position. X
Vehicles with automatic transmission:
shift the automatic transmission to position
P . X
Vehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected ( Y
page 182).X
Vehicles with the Off-Road Engineering
package: make sure that the normal vehicle
level is selected ( Y
page 176).X
Switch off the engine. X
Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO: open the driv-
er's door.
The on-board electronics now have status 0 .
This is the same as the SmartKey having been
removed. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y
page 132). X
Make sure that the engine cannot be started
via your smartphone ( Y
page 134).X
If included in the vehicle equipment, remove
the tire-change tool kit from the vehicle. X
Safeguard the vehicle against rolling away.
i Apart from certain country-specific varia-
tions, vehicles are not equipped with a tire-
change tool kit. For information on which
tools are required to perform a wheel change
on your vehicle, consult an authorized
Mercedes-Benz Center.
Necessary tire-changing tools can include, for
example: R
Jack R
Wheel chock R
Lug wrench
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
( Y
page 326).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel. X
Fold both plates upwards C .X
Fold out lower plate D .X
Guide the lugs on the lower plate fully into the
openings in base plate

Information regarding technical data PLUG ‑ IN HYBRID vehicles: pleas e be sur e to
read th e separat e operating instructions. Oth-
erwise, you may no t recognize dangers.
i The dat a state d her e specifically refers to a
vehicl e wit h standard equipment. Consult an
authorize d Mercedes-Ben z Cente r for th e
dat a for all vehicl e variants and trim levels.
Vehicle electronics
Installing two-way radios and mobile
phones (RF transmitters)
G WARNIN G
The electromagneti c radiation from modifie d
or incorrectl y retrofitte d RF-transmitters can
interfere wit h th e vehicl e electronics . This can
compromise th e operational safet y of th e
vehicle. Ther e is a ris k of an accident.
You should hav e all wor k to electrical and
electronic equipmen t carried out at a qualified
specialist workshop.
G WARNIN G
The electromagneti c radiation from incor-
rectl y operate d RF transmitters can interfere
wit h th e vehicl e electronics , for example:R
if th e RF transmitte r is no t connecte d wit h
an exterio r antennaR
th e exterio r antenna has been installed
incorrectl y or is no t a low-reflection typ e
This can compromise th e operational safet y
of th e vehicle. Ther e is a ris k of an accident.
Hav e th e low-reflection exterio r antenna
mounte d at a qualified specialist workshop.
When operating RF transmitters in th e vehi-
cle , always connec t them wit h th e low-reflec -
tion exterio r antenna.
! The operating permit may be invalidated if
th e instruction s for installation and use of RF
transmitters are no t observed. In particular, th e followin g condition s must be
complied with: R
only approve d wavebands may be used. R
observ e th e maximum permissible output
in these wavebands. R
only approve d antenna position s may be
used.
Excessiv e levels of electromagneti c radiation
may caus e damag e to your healt h and th e healt h
of others. Using an exterio r antenna takes int o
accoun t curren t scientific discussion s relating
to th e possible healt h hazards that may result
from electro magneti c fi
elds.
The followin g antenna position s may be used if
RF transmitters hav e been properly installed:
Approved antenna position s
C
Rear roo f areaD
Rear fender
i On th e rear fenders, it is recommended to
position th e antenna on th e side of th e vehicl e
closes t to th e center of th e road .
Use th e Technical Specification ISO/TS 2160 9
when retrofitting RF transmitters (Road Vehicles
- EM C guidelines for installation of aftermarket
radi o frequency transmitting equipment) .
Observ e th e legal requirements for accessory
parts.
If your vehicl e has installation s for two-way radi o
equipment, use th e power suppl y or antenna
connection s intended for use wit h th e basic wir-
ing . Be sur e to observ e th e manufacturer' s Sup -
plemen t when installing.
Deviation s wit h respec t to frequency bands,
maximum transmission output s or antenna
position s must be approve d by Mercedes-Benz.Vehicle electronics 371
Technical data Z

The maximum transmission output (PEAK) at the
base of the antenna must not exceed the fol-
lowing values:
Frequency band Maximum
transmission
output
Short wave
3 - 54 MHz 100 W
4 m waveband
74 - 88 MHz 30 W
2 m waveband
144 - 174 MHz 50 W
Trunked radio system/
Tetra
380 - 460 MHz 10 W
70 cm waveband
400 - 460 MHz 35 W
Mobile communications
(2G/3G/4G) 10 W
The following can be used in the vehicle without
restrictions: R
RF transmitters with a maximum transmis-
sion output of up to 100 mW R
RF transmitters with transmitter frequencies
in the 380 - 410 MHz waveband and a maxi-
mum transmission output of up to 2 W
(trunked radio/Tetra) R
Mobile phones (2G/3G/4G)
There are no restrictions when positioning the
antenna on the outside of the vehicle for the
following wavebands: R
Trunked radio system/Tetra R
70 cm waveband R
2G/3G/4G Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN) X
Open the driver's door.
You will see vehicle identification plate C .
Example: vehicle identification plate (USA only)
D
Paint code