2017 MERCEDES-BENZ GLE HYBRID light

Hybrid drive system Problem
Possible causes/consequences and P Solutions
The hybrid drive system
has been switched off
automatically. You have been in an accident.
The hybrid drive system remains switched off if: R
the internal combustion engine cannot be restarted after a few
seconds. R
the red u restraint system warning lamp in the instrument clus-
ter is lit. X
Consult a qualified specialist workshop.
The hybrid drive system
has been switched off
automatically. The multi-
function display also
shows a display mes-
sage. An electrical short circuit has occurred in the hybrid drive system or an
electrical connection has been disconnected. X
Observe the additional display messages in the multifunction dis-
play (see the vehicle Operator's Manual). X
Consult a qualified specialist workshop.
Driving tips
General driving tips Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt braking.
During partial electric driving, pulling away and
acceleration, the electric motor supports the
internal combustion engine.
During overrun in transmission position D and
braking, the electric motor will operate as a gen-
erator.
Further information on the ECO start/stop func-
tion ( Y
page 23).
You can find further driving tips in the vehicle
Operator's Manual.
Stationary vehicle If the vehicle is stopped, the combustion engine
is, for the most part, switched off. Automatic
climate control continues to function. The elec-
tromechanically assisted steering gear allows
you to use the power steering without reduced
comfort. Acceleration Depending on the operating mode, pulling away
and driving under low load conditions are per-
formed: R
entirely by electric propulsion R
in combination with the internal combustion
engine
When accelerating rapidly under increased or
full load, increased boost mode is utilized. The
electric motor supports the combustion engine
by providing additional drive torque.
Overrun mode or braking There are three possible operating modes when
the hybrid vehicle is decelerating: R
energy recovery takes place even when the
vehicle is decelerating purely in overrun mode
( Y
page 20). The electric motor operates as a
generator and stores the recovered energy in
the high-voltage battery R
when the brakes are applied lightly, the vehi-
cle is slowed down further by the electric
motor. This increases the energy recovery
taking place ( Y
page 20). The electric motor
operates as a generator and stores the recov-
ered energy in the high-voltage battery R
during heavy braking, the service brake is also
used to slow down the vehicle. The two sys-
tems work together26
Driving tips
Driving and parking

If, after the charging process, the charging cable
is: R
left connected to the power socket, the cur-
rently selected values will be used for the next
charging process. R
removed from the power socket, the values
will be reset to the minimum setting for the
next charging process. You may then need to
reset the values of the maximum charge cur-
rent.
i If the vehicle requires more time than usual
when charging, check the maximum charge
current settings using the controls on the
charging cable or in the on-board computer's
menu.
Indicator lamp on the vehicle socket When the indicator lamp on the vehicle socket
lights up, this means the following:
Indicator
lamp
Flashes
orange The connection between the
vehicle and the current
source is being established
before charging begins.
Flashes
green The high-voltage battery is
being charged.
Flashes red A malfunction has occurred
while charging.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
orange A charging break for the high-
voltage battery is taking
place.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
green The high-voltage battery is
fully charged.
The indicator lamp goes out
after approximately
90 seconds.
i If the indicator lamp is off, lock or unlock the
vehicle. The indicator lamp then displays the
current status of the charging process again. Connecting the charging cable
X
Shift the transmission to position P .X
Switch the ignition off. X
Press the charge socket flap in the direction
of arrow C .
The charge socket flap swings up. X
Press fastener D to the left.
Socket cap

Removing the charging cable The high-voltage battery is fully charged when: R
the charge level display reaches 100% in the
multifunction display ( Y
page 40)R
the indicator lamp in the vehicle socket lights
up green after unlocking or locking the vehicle
X
Press and hold button

Removing the charging cable The high-voltage battery is fully charged when: R
the charge level display reaches 100% in the
multifunction display ( Y
page 40)R
the indicator lamp in the vehicle socket lights
up green after unlocking or locking the vehicle X
Press and hold button

Problem
Possible causes/consequences and P Solutions
The high-voltage battery
is not being charged. The indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialization of the charging
process or during charging. X
Disconnect the charging cable connector from the vehicle socket
and plug it back into the vehicle socket.
If the problem persists: X
Have the mains socket checked for correct function or use another
mains socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.
The indicator lamp on the vehicle socket does not light up.
No connection can be established between the vehicle and the exter-
nal power source. X
Connect the charging cable once again.
If the problem persists: X
Have the mains socket checked for correct function or use another
mains socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.
The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The snap fastener on the charging cable connector is locked. X
Press and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked. X
Remove the charging cable connector from the vehicle socket.
If the snap fastener on the charging cable connector is locked: X
Press and hold the button on the charging cable connector and try
to release the lock.
Online access to the vehicle
General information
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident. Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
i Operation of integrated information sys-
tems and communications equipment in
the vehicle: you must observe the legal
requirements for the country in which you are
currently driving.36
Charging the high-voltage battery
Driving and parking

You can call up remote query and remote con-
figuration functions for your vehicle using online
access to the vehicle. This is possible from an
Internet-enabled computer, as well as many
modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address.
Online access to the vehicle is restricted to the
contractual periods of mbrace. Activated
access to the mbrace emergency call system is
required for use.
In order to be able to use online access to the
vehicle, you must agree to the local terms of
use.
Further information about the supported end
devices, available languages and contractual
periods is available at any authorized Mercedes-
Benz Center.
In order to be able to call up online access to the
vehicle, the vehicle must be connected to the
Internet ( Y
page 37).
Notes on data protection Remember that online access to the vehicle
offers access to your data.
i Prevent unauthorized persons from
accessing this data.
Every person who has access to the informa-
tion stated can use the functions of the online
access to the vehicle.
i Information when selling a vehicle or
buying a used vehicle: R
If you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the online access to the vehicle. R
If you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the online access to the vehicle.
Calling up functions
The online access to the vehicle allows you
access to your vehicle's information and func-
tions using remote query and remote configu-
ration. The following functions can be accessed: R
request the current condition of charge of the
high-voltage battery R
program the departure time ( Y
page 44)R
set or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat-
ing instructions can be found within the online
access to the vehicle.
Connecting the vehicle to the Internet
i This function is not available in all countries
and requires activated access to the mbrace
emergency call system.
You can use the online access to the vehicle if
the vehicle has a connection to the Internet via a
mobile phone network. The necessary data is
transmitted by radio. The vehicle automatically
recognizes whether a connection to the Internet
is possible or not. No presets are necessary.
i Restrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas
with poor mobile network coverage.
Parking X
Apply the electric parking brake.
The red $ indicator lamp in the instrument
cluster lights up. X
Use the DIRECT SELECT lever to shift the
automatic transmission to P .X
Switch the ignition off.
The READY indicator in the instrument cluster
goes out.
You can find further information on parking and
switching off the combustion engine in the vehi-
cle Operator's Manual. Parking 37
Driving and parking Z

Trip menu
Energy flow display Selecting the energy flow display in the
multifunction display X
Press the Y or e button on the steering
wheel to select the Trip menu.X
Use d or c to select Energy Flow .X
Confirm by pressing v on the steering
wheel.
The active components of the hybrid drive
system are highlighted in the energy flow dis-
play.
Overview
C
Internal combustion engineD
Electric motor

Display messages
Hybrid drive syste mDisplay messages
Possible causes/consequences an d P Solutions
r Vehicl e Operational
Switch the Ignition
Off Before Exitin g You are exitin g th e vehicle when it is in a ready-to-driv e state. The
READY indicator in th e multifunction display is on . A warnin g tone also
sounds.
If you leav e th e vehicle:X
Safeguar d th e vehicle against rollin g away (se e th e vehicle Opera-
tor' s Manual). X
Switc h of f th e ignition and remov e th e SmartKey.
If you do no t leav e th e vehicle:X
Switc h of f th e electrical consumers , e.g. automatic climat e control,
seat heating.
Please note th e following: th e electrical consumers are supplied by th e
12 V battery. If th e vehicle is lef t in a ready-to-driv e stat e fo r an exten-
ded period, it will switch of f once th e 12 V battery is almost empty. It
will then only be possible to start th e vehicle usin g a secon d battery
(jump-starting).
Change the curren t
drive progra m
before changing the
operating
mode. or E xit manual
drive progra m M
before changing the
operating mod e You hav e attempted to chang e th e operatin g mode when in automatic
drive program Sport, Individual (wit h activated Spor t characteristics )
or manual drive program M .X
Selec t th e Comfort , Slippery or Individual (wit h activated Comfort or
Ec o characteristics ) drive program ( Y
page 22).X
Selec t th e preferred operatin g mode HYBRID , E-MODE , E-SAVE or
CHARGE ( Y
page 21).
E-MODE Currently
Unavailable The condition of charg e of th e high-voltage battery has dropped to th e
lowe r limit and th e E-MODE operatin g mode has bee n switched off.
Driving wit h th e internal combustion engin e is activated and th e oper-
atin g mode switches to th e basi c HYBRID setting .X
Continue drivin g usin g th e internal combustion engine.
You can switch to th e E-SAVE or CHARGE operatin g mode as
require d ( Y
page 21).
If you selec t CHARGE , th e high-voltage battery is charged.
Once th e charg e level display fo r th e high-voltage battery has
increase d slightly, you can switch to th e E-MODE operatin g mode
again .
Onl y E-MODE Availa ‐
ble Power Limite d
Refuel Immediately The fue l tank has bee n run dry and th e combustion engin e has bee n
switched off.
A warnin g tone also sounds.
The vehicle will be powered by electrical energ y only. Performanc e is
restricte d and th e vehicle may accelerat e more slowly than normal.X
Refuel at th e nearest gas station without fail .
In th e "Total range and electric range" menu, you can display th e
approximat e range of th e vehicle ( Y
page 43).Display messages 45
On-board computer and displays Z