2017 MERCEDES-BENZ GLC SUV parking brake

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof are
closed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position 0
Rthe 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft (3 m) away from the vehicle.
!Make sure that the automatic transmission
is in neutral position iwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position hork, the automatic
transmission will automatically switch to
park position jand block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
hork, the automatic transmis-
sion will automatically switch to park posi-
tion jand block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position
i:
Operating with the SmartKey and Start/Stop
button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position j.
XRelease the brake pedal.
XRemove Start/Stop button from ignition lock
(Ypage 133).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button:
XShift to neutral i.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
312Care
Maintenance and care

Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
RVehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
RAll vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
RJump-starting may be performed only using batteries with a nominal voltage of 12 V.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RBare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery.
RThe jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position j.
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position uin the ignition lock and remove it
(
Ypage 132).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
Position number Bidentifies the charged battery of the other vehicle or an equivalent jump-starting
device.
Jump-starting329
Breakdown assistance
Z

XSlide coverAof positive terminal :in the direction of the arrow.
XConnect positive terminal :on your vehicle to positive terminal ;of donor battery Busing the
jumper cable, Always begin with positive terminal :on your own vehicle first.
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal =of donor battery Cto ground point ?of your vehicle using the
jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point ?and negative terminal =, then from pos-
itive clamp :and positive terminal ;. Begin each time at the contacts on your own vehicle first.
XClose coverAof positive terminal :after removing jumper cables.
XHave the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 363).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
330Towing and tow-starting
Breakdown assistance

!Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to position
i and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
j, which could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position i when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
i, have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 84). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
Mercedes-AMG vehicles
All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
Towing and tow-starting331
Breakdown assistance
Z

XRemove thetowin geye from th eretainer
(Ypage 320).
XMercedes-AM Gvehicles: useasuitable
object, e.g. ascrewdriver, to pry off cover :
on th efron tbumper from underneath. Tak e
th ecover from th eopening ,but do no t
remove it .
Press th emar kon cover :on th erear
bumper inward and remove .
XAll other vehicles:press themar kon
cover :inward and remove .
XScrew in thetowin geye clockwise as far as it
will go and tighten it .
Vehicles wit h atrailer to whitch do no thav e a
bracke tfor th escrew-in towin geye at th eback.
Connect th etowbar to th etrailer to whitch
(
Ypage 204).
Removing the towing eye
XUnscrew and remove th etowin geye.
XAttac hcover :to th ebumper and press until
it engages.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position jwhen you open th edriver' sor
front-passenger door or when you remove th e
SmartKey from th eignition lock. It is essential to
observ eth efollowin gsteps to ensur ethat th e
automatic transmission remain sin position i
during towing.
XMak esur ethat th evehicl eis stationary.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XDepress and hold th ebrak epedal .
XShift th eautomatic transmission to position
i.
XLeav eth eSmartKey in position 2in th eigni-
tion lock.
XReleas eth ebrak epedal .
XReleas eth eelectric parking brake.
XSwitc hon th ehazard warning lamp s
(Ypage 113).
In order to signal achang eof direction when
towin gth evehicl ewit hth ehazard warning
lamp sswitched on ,use th ecombination switch
as usual. In this case, only th eindicator lamp sfor th
edirection of travel flash. Afte rresetting
th ecombination switch ,th ehazard warning
lamp start sflashin gagain .
Transporting the vehicle
General notes
!When th evehicl eis loade dfor transport, th e
fron tand rear axles mus tbe stationary and on
th esam etransportation vehicle. Positioning
ove rth econnection poin tof th etranspor t
vehicl eis no tpermitted. The driv etrain may
otherwise be damaged.
!You may only secure th evehicl eby th e
wheels, no tby part sof th evehicl esuc has
axl eor steering components. Otherwise, th e
vehicl ecould be damaged.
The towin geye or trailer to whitch can be used
to pull th evehicl eonto atrailer or transporte rif
you wish to transpor tit.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XShift th eautomatic transmission to position
i.
As soon as th evehicle ha sbeen loaded:
XPreven tth evehicl efrom rollin gaway by
applyin gth eelectric parking brake.
XShift th eautomatic transmission to position
j.
XTurn th eSmartKey to position uin th eigni-
tion loc kand remove it .
XSecureth evehicle.
332Towing and tow-starting
Breakdown assistance

Important safety notes
GWARNING
If wheels and tires of th ewrong siz eare used,
th ewhee lbrakes or suspension component s
may be damaged. Ther eis aris kof an acci-
dent.
Always replace wheels and tires wit hthose
that fulfill th especification sof th eoriginal
part .
When replacing wheels, mak esur eto use th e
correct:
Rdesignation
Rmodel
When replacing tires ,mak esur eto use th e
correct:
Rdesignation
Rmanufacturer
Rmodel
GWARNIN G
A flat tire severely impairs th edriving ,steer -
ing and braking characteristics of th evehicle.
Ther eis aris kof accident.
Tires without run-flat characteristics :
Rdo notdriv ewit h a flat tire.
Rimmediately replace th eflat tire wit hyour
emergenc yspar ewhee lor spar ewheel, or
consult aqualified specialist workshop.
Tires wit hrun-flat characteristics :
Rpay attention to theinformation and warn -
ing notice son MOExtended tires (tire swit h
run-flat characteristics).
Accessories that are no tapprove dfor your vehi-
cle by Mercedes-Ben zor are no tbein gused cor-
rectl ycan impair th eoperating safety.
Before purchasing and usin gnon-approve d
accessories, visit aqualified specialist work-
sho pand inquire about :
Rsuitability
Rlegal stipulation s
Rfactory recommendation sFurther information regarding wheels and tires
can be foun
dunder "Wheel/tire combinations"
(
Ypage 360).
You can ask for information regarding permitte d
wheel-tire combination sat an authorize d
Mercedes-Ben zCenter.
Information on tire pressur ecan be found:
Ron th eTir eand Loading Information placard
on th eB-pillar on th edriver' sside
(
Ypage 346)
Rin th etire pressur etable in th efuel filler flap
(Ypage 339)
Runder "Tir epressure" (Ypage 339)
Operation
Information on driving
Checkth etire pressur ewhen th evehicl eis
heavily laden and adjust prio rto atrip.
While driving ,pay attention to vibrations, noises
and unusual handlin gcharacteristics ,e.g. pull-
ing to on eside .This may indicat ethat th e
wheels or tires are damaged. If you suspec tthat
a tire is defective, reduce your spee dimmedi-
ately. Stop th evehicl eas soo nas possible to
chec kth ewheels and tires for damage. Hidden
tire damag ecould also be causing th eunusual
handlin gcharacteristics .If you fin dno sign sof
damage, hav eth etires and wheels checke dat a
qualified specialist workshop.
When parking your vehicle, mak esur ethat th e
tires do no tget deformed by th ecur bor other
obstacles. If they canno tbe avoided, driv eove r
obstacles suc has curbs slowly and at an obtuse
angle. Otherwise, you may damag eth ewheels
or tires .
Regular checking of wheels and tires
GWARNIN G
Damaged tires can caus etire inflation pres-
sur eloss .As aresult ,you could lose control of
your vehicle. Ther eis aris kof accident.
Chec kth etires regularly for sign sof damag e
and replace any damaged tires immediately.
Chec kwheels and tires for damag eat least once
a month .Chec kwheels and tires after driving
336Operation
Wheels and tires

the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position j.
XMake sure that the vehicle level is set to "Nor-
mal" on vehicles with AIR BODY CONTROL
(
Ypage 173).
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in key posi-
tion u. This is the same as the key having
been removed.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 133).
XMake sure that the engine cannot be started
via your smartphone (Ypage 134).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
(
Ypage 320).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into the
openings in base plate =.
XPlace chocks or other suitable items under
the front and rear of the wheel that is diago-
nally opposite the wheel you wish to change.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
Changing a wheel357
Wheels an d tires
Z

must be positioned vertically, directly under
the jacking point of the vehicle.
!Only position the jack at the appropriate
jacking point of the vehicle. Otherwise, you
could damage the vehicle.
Observe the following when raising the vehi-
cle:
RTo raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised.
RThe jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RDo not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm).
RDo not place your hands or feet under the
raised vehicle.
RDo not lie under the vehicle.
RDo not start the engine when the vehicle is
raised.
RNever open or close a door or the tailgate
when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
XUsing lug wrench :, loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
The jacking points are located just behind the
front wheel housings and just in front of the rear
wheel housings (arrows).
XTake the ratchet wrench out of the tire-chang-
ing tool kit and place it on the hexagon nut of the jack so that the letters AUFare visible.
XPosition jack =at jacking point ;.
358Changing a wheel
Wheels and tires