2017 MERCEDES-BENZ GLC SUV door lock

PLUS is activated. Observe the information on
the HOLD function (Ypage 172) and on
DISTRONIC PLUS (Ypage 167).
Engaging reverse gear
!Only move the automatic transmission to
k when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 136).
Shifting to neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position hork:
push the DIRECT SELECT lever up or down to
the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically. With the SmartKey:
if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts automatically to j .
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic car wash with a
towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position
XIf the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
142Automatic transmission
Driving and parking

The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position hand
drive program Eor S.
Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped.
Only shift the transmission into posi-
tion j(
Ypage 141) when the vehi-
cle is stationary. The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
Park position jis automatically
engaged if:
Ryou switch off the engine using the SmartKey and remove the Smart-
Key
Ryou switch off the engine using theSmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Ryou open the driver's door when
the vehicle is stationary or when
driving at a very low speed and thetransmission is in position hor
k
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position j. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
CReverse gear
You can only shift the transmission
into position kwhen the vehicle is
stationary (
Ypage 142).
ANeutral
Do not shift the transmission to i
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to
push it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position iif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position korh,
the automatic transmission shifts to
i automatically.
!Coasting in neutral imay
cause damage to the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear
The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position h. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch function
is active regardless of the currently selected
drive program. The double-clutch function
Automatic transmission143
Driving and parking
Z

XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in position
u. This is the same as the key having been
removed.
XPress the fuel filler flap in the direction of
arrow:.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of fuel filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off. Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 242).
150Refueling
Driving and parking

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in positionu. This is the same as
the key having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run completely
dry.
XRefuel the vehicle with at least 5.3 US qt (5 l) of diesel.
XTurn the ignition on for approximately ten seconds (Ypage 132).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 132).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 79).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. When the DEF supply drops to a minimum, the
Check Additive See Owner's Manual
mes-
sage is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h) after topping up, the Check Addi‐
tiveSeeOwner'sManualmessage goes out
after approximately one minute.
Refueling151
Driving and parking
Z

Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position j.
XWith the SmartKey:turn the SmartKey to
position uin the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 133).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
u, "Key removed".
If you switch the engine off with the transmis-
sion in position korh the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, for example, when having
the vehicle cleaned in an automatic car wash
with a towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off
function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the transmission to position j.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is
Parking155
Driving and parking
Z

switched off. The sounds that can be heard while
this is occurring are normal.
Applying or releasing manually
XTo apply:push handle :.
When the electric parking brake is applied,
the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed.
XTo release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster goes out.
The electric parking brake can only be released:
Rif the SmartKey is in position 1or2 in the
ignition lock (Ypage 132) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position j
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle :.The electric parking brake is also engaged auto-
matically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle sta-
tionary
RActive Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and the
driver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met:
Rthe seat belt has been fastened.
Rthe engine is running.
Rthe transmission is in position hork and
you accelerate.
or
you shift from transmission position jto
position hork. You will need to accelerate
more on steeper gradients.
If the transmission is in position kthe tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou are shifting out of transmission position
j or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise the parking
brake will be released and the vehicle will start
to move.
156Parking
Driving and parking

Important safety notes
GWARNING
When th evehicl eis bein glowered, people
could become trapped if their limb sare
between th evehicl ebody and th ewheels or
underneat hth evehicle. Ther eis aris kof
injury.
Mak esur eno on eis underneat hth evehicl eor
in th eimmediat evicinity of th ewhee larches
when th evehicl eis bein glowered.
iIf on eof th edoor sis open ,th evehicl eis no t
lowered.
Vehicle level
Setting the raised vehicle level
It is possible to choos ebetween th e"Normal"
and "Raised "vehicl elevels belo w aspee dof
50 mph (80 km/h). Selec tth e"Normal" setting
for normal road surfaces and "Raised "for driving
wit hsnow chain sor on particularly poor road
surfaces. Your selection remain sstore deve nif
you remove th eSmartKey from th eignition lock.
XStart th eengine.
If indicator lamp ;is no tlit :
XPress butto n:.
Indicato rlamp ;lights up. The vehicl eis
raised by 0. 6in (15 mm )comp ared to the
normal level.
The Vehicle Rising
message appears on
the multifunction display.
iThe message disappears after ten seconds,
irrespective of the level reached. If necessary,
the vehicle is raised further. The "Raised level" setting is canceled if you:
Rdrive faster than 75 mph (120 km/h)
Rdrive for approximately three minutes at a
speed above 50 mph
(80 km/h)
The "Raised level" remains active when you are
not driving within these speed ranges.
Setting the normal vehicle level
XStart the engine.
If indicator lamp ;is lit:
XPress button :.
Indicator lamp ;goes out. The vehicle is
adjusted to the height of the currently selec-
ted drive program (
Ypage 139).
Suspension tuning
General notes
The Adaptive Damping System automatically
controls the calibration of the dampers.
The damping is tuned individually to each wheel
and depends on:
Ryour driving style, e.g. sporty
Rthe road surface condition, e.g. bumps
Ryour individual selection, i.e. sports or com-
fort
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
In the "Sport" and "Sport Plus" drive programs,
the firmer suspension setting ensures even bet-
ter contact with the road. Select this mode when
employing a sporty driving style, e.g. on winding country roads.
XSelect the Sor S+ drive program with the
DYNAMIC SELECT switch (Ypage 139).
The vehicle is lowered by 0.6 in (15 mm) com- pared to the normal level.
Each time you restart the engine, the vehicle is
raised to normal level again and drive program C
is activated. For further information about start-
ing the engine, see (
Ypage 133).
Comfort tuning
In the "Eco" and "Comfort" drive programs, the
driving characteristics of your vehicle are more
comfortable. Therefore, select this mode if you
favor a more comfortable driving style. Select
Driving systems173
Driving and parking
Z

SmartKey
Display messagesPossible causes/consequences andMSolutions
Â
KeyDoesNotBelongto Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correct SmartKey.
Â
Take Your Key fromIgnition
The SmartKey is in the ignition lock.
A warning tone sounds
XRemove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
XVisit a qualified specialist workshop.
Â
Replace Key Battery
The SmartKey battery is discharged.
XChange the batteries (Ypage 80).
Â
Don't Forget YourKey
The SmartKey is not in the ignition lock. You have opened the driver's
door with the engine switched off. A warning tone sounds
This display message is displayed for a maximum of 60 seconds and is
simply a reminder.
XTake the SmartKey with you when you leave the vehicle.
Â
Key Not Detected(white display message)
The SmartKey is currently undetected.
XChange the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
XInsert the SmartKey into the ignition lock and turn it to the desired position.
Â
Key Not Detected(red display message)
The SmartKey is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 154).
XLocate the SmartKey.
XPress aon the steering wheel to confirm the display message.
Display messages255
On-board computer and displays
Z