2017 MERCEDES-BENZ GLC SUV Starting

GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission
XShift the transmission to position j
(Ypage 141).
The transmission position indicator on the
multifunction display shows j
(
Ypage 142).
iYou can start the engine in transmission
position jand i.
Starting procedure with the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTo start a diesel engine: turn the SmartKey
to position 2in the ignition lock
(
Ypage 132).
The % preglow indicator lamp in the instru-
ment cluster lights up.
XTurn the SmartKey to position 3in the igni-
tion lock (Ypage 132) and release it as soon
as the engine is running.
iVehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lock
after a short waiting period.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 132).
The indicator lamps in the instrument cluster
light up (
Ypage 256).
XTurn the SmartKey to position 3in the igni-
tion lock (Ypage 132) and release it as soon
as the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-
cles with KEYLESS-GO or the KEYLESS-GO start
function.
The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is in
the vehicle. Switch off the engine and always
take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 133).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 133).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
134Driving
Driving and parking

You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark positionjis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Ropen the sliding sunroof
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-
tion jto the desired position only if you
depress the brake pedal. Only then is the park-
ing lock released. If you do not depress the
brake pedal, the DIRECT SELECT lever can still
be moved but the parking lock remains
engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 156).
Pulling away with a trailer
Driving135
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 133).
If the engine still does not start:
XConsult a qualified specialist workshop.
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 309). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG GLC 43 4MATIC
General information
Select the drive program using the DYNAMIC
SELECT switch.
Available drive programs:
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe engine management
Rthe transmission management
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rclimate control
Rthe driver assistance systems
Rthe availability of gliding mode
Further information for automatic drive program
characteristics (
Ypage 144).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this in the Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 133).
DYNAMIC SELECT switch139
Driving and parking
Z

Selecting the drive program
XPress DYNAMIC SELECT switch:forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings are displayed briefly in the multimedia system
display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
(
Ypage 145).
Additional settings
:ECO start/stop function (Ypage 136)
;ESP®(Ypage 70)
=Suspension (Ypage 174)
?Permanent activation of manual gearshifting
(Ypage 145)
When you press buttons :–?the correspond-
ing setting is selected. The DYNAMIC SELECT
switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case if you have previously pressed one of buttons :
- A.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
drive program, regardless of the display in the
multimedia system display.
All other models
Use the DYNAMIC SELECT switch to change the drive program.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension.
Rthe steering.
Rthe availability of the ECO start/stop function
Rthe climate control
-the climate control settings
-the rear window defroster operation period
-the performance of the seat heating
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 133).
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system
display.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
140DYNAMIC SELECT switch
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position j.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission shifts to secondgear; ifkis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
148Refueling
Driving and parking

comfort mode also when driving fast on straight
roads, e.g. on straight stretches of highway.
XSelect theEor Cdrive program with the
DYNAMIC SELECT switch (Ypage 139).
The vehicle is raised to the normal level.
When driving at speeds above 80 mph
(125 km/h), the vehicle is automatically low-
ered by 0.6 in (15 mm) in the Eand Cdrive pro-
grams. When driving at speeds below 50 mph
(80 km/h), the vehicle is raised again.
Lowering the rear of the vehicle
Lowering using the button in the left-hand-
side cargo compartment trim
XApply the electric parking brake.
XShift the transmission to position j.
XPull switch:briefly.
Indicator lamp ;flashes until the vehicle has
been lowered.
The vehicle is lowered by 1.5 in (40 mm).
When the vehicle has been lowered, indicator
lamp ;remains lit.
Lowering is interrupted if:
Ra vehicle door is opened
Rbutton :was briefly pulled again
Rthe vehicle is moving faster than 1 mph
(2 km/h)
The vehicle is automatically set to the level of
the most recently selected drive program
(
Ypage 139) if you drive faster than 1 mph
(2 km/h).
Raising the rear of the vehicle
Raising using the button in the left-hand-
side cargo compartment trim
XPull switch :briefly.
Indicator lamp ;goes out. The vehicle is raised by 1.5 in (40 mm).
iThe vehicle is automatically set to the level
of the most recently selected drive program
(
Ypage 139) if you drive faster than 1 mph
(2 km/h).
XIf the vehicle can no longer be raised
when stationary: start the engine.
The process will then be continued.
If you drive off when the rear of the vehicle has
been lowered, the ÁVehicle Rising
Please Waitmessage may appear on the mul-
tifunction display.
AMG sports suspension based on AIR
BODY CONTROL (Mercedes-AMG vehi-
cles)
General notes
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each wheel
and depends on:
Ryour driving style, e.g. sporty
Rthe road surface condition, e.g. bumps
Ryour individual selection of Sport, Sport+ or
Comfort
The suspension setting is adjusted using the
corresponding button in the center console.
iThe mode can also be set using the
DYNAMIC SELECT switch (Ypage 139).
This is possible only if the same mode is
selected for the suspension by pressing the
button on the center console for AMG sports
suspension based on AIR BODY CONTROL
and the DYNAMIC SELECT switch. This is the
case, for example, when both are set to Com- fort mode.
Each time you start the engine with the Smart-
Key or the Start/Stop button, Comfort mode is
activated. For further information about starting
the engine, see (
Ypage 133).
174Driving systems
Driving and parking

ThePark Assist Active Accelerateand BrakeObserve Surroundingsmes-
sage appears in the multifunction display.
iYou will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
XDrive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Park
AssistActiveSelect RObserveSurroundingsmessage appears in the multi-
function display.
As soon as the parking procedure is complete,
the Park Assist Switched Off
message
appears and a warning tone sounds. The vehicle
is now parked.
The vehicle is kept stationary without the driver having to depress the brake pedal. The braking
effect is canceled when you depress the accel-
erator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake applica-
tions. When Active Parking Assist is finished,
you must steer and brake again yourself.
PARKTRONIC is still available.
Parking tips:
RThe way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Active Parking Assist
guides you too far into a parking space, or not
far enough into it. In some cases, it may also
lead you across or onto the curb. If necessary,
you should cancel the parking procedure with
Active Parking Assist.
RYou can also preselect transmission position
h. The vehicle redirects and does not drive
as far into the parking space. Should the
transmission change take place too early, the parking procedure will be canceled. A sensi-
ble parking position can no longer be ach-
ieved from this position.
Exiting a parking space
In order that Active Parking Assist can support
you when you exit the parking space:
Rthe border of the parking space must be highenough at the front and the rear. A curb is too
small, for example.
Rthe border of the parking space must not be
too wide. Your vehicle can be maneuvered
into a position at a maximum of 45° to the
starting position in the parking space.
Ra maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
Active Parking Assist can only assist you with
exiting a parking space if you have parked the
vehicle parallel to the direction of travel using
Active Parking Assist.
iIf PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst the
vehicle exits the parking space. You are
responsible for braking in good time.
XStart the engine.
XRelease the electric parking brake.
XSwitch on the turn signal in the direction you
are pulling away.
XShift the transmission to position hork.
The StartParkAssist?Yes:OKNo:%
message appears on the multifunction dis-
play.
XTo cancel the procedure:press the %
button on the multifunction steering wheel or pull away.
or
XTo exit a parking space using Active Park-
ing Assist: press theabutton on the mul-
tifunction steering wheel.
The Park Assist Active Accelerate
and BrakeObserve Surroundingsmes-
sage appears on the multifunction display.
XLet go of the multifunction steering wheel.
XPull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/ h)when exiting a park-
ing space. Otherwise Active Parking Assist
will be canceled.
XDepending on the message or as required,
shift the transmission to position hork.
Active Parking Assist immediately steers in
the other direction. The Park Assist
Active Accelerate and BrakeObserve
Driving systems181
Driving and parking
Z

XIf there is more than one number for a
particular name:press the6ora
button to display the numbers.
XPress the :or9 button to select the
number you want to dial.
XPress the 6ora button to start dialing.
or
XTo exit the telephone book: press the~
or % button briefly.
Redialing
The on-board computer saves the last names or
numbers dialed in the redial memory.
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
XPress the 6button to switch to the redial
memory.
XPress the :or9 button to select the
desired name or number.
XPress the 6ora button to start dialing.
or
XTo exit the redial memory: press the~
or % button briefly.
Assistance graphic menu
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Assistance Graphic
menu.
XConfirm by pressing aon the steering
wheel.
The assistance graphic displays the status of
and information from the following driving
systems or driving safety systems:
RDistance display of DISTRONIC PLUS
(Ypage 168)
RTraffic Sign Assist (Ypage 193)
RDistance warning and the autonomous
braking function COLLISION PREVENTION
ASSIST PLUS (
Ypage 67)
RPRE-SAFE®Brake (Ypage 73)
RBlind Spot Assist (Ypage 193) or Active
Blind Spot Assist (Ypage 197)
RATTENTION ASSIST (Ypage 192)
RLane Keeping Assist (Ypage 195) or Active
Lane Keeping Assist (Ypage 200)
RRear window wiper (Ypage 120)
XPress :to display the ATTENTION ASSIST
assessment.
Service menu
Introduction
Depending on the equipment installed in the
vehicle, you have the following options in the
Service
menu:
Rcalling up display messages in message mem-
ory (Ypage 227)
Rrestarting the tire pressure loss warning sys-
tem (Canada only) (Ypage 343).
Rchecking the tire pressure electronically
(Ypage 345).
Rcalling up the service due date (Ypage 310).
Rdisplaying the DEF level and range
(Ypage 219).
Displaying the DEF level and range
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Servicemenu.
XConfirm by pressing aon the steering
wheel.
Menus and submenus219
On-board computer and displays
Z