2017 MERCEDES-BENZ GLC SUV parktronic

Problems with PARKTRONIC
ProblemPossible causes/consequences andMSolutions
Only the red segments in
the PARKTRONIC warn-
ing displays are lit. You
also hear a warning tone
for approximately two
seconds.
PARKTRONIC is then
deactivated and the indi-
cator lamp on the
PARKTRONIC button
lights up.PARKTRONIC has malfunctioned and has switched off.
XIf problems persist, have PARKTRONIC checked at a qualified spe-
cialist workshop.
Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
PARKTRONIC is then
deactivated.The PARKTRONIC sensors are dirty or there is interference.
XClean the PARKTRONIC sensors (Ypage 315).
XSwitch the ignition back on.
The problem may be caused by an external source of radio or ultra-
sound waves.
XSee if PARKTRONIC functions in a different location.
Active Parking Assist
General notes
Active Parking Assist is an electronic parking aid
with ultrasound. It measures the road on both
sides of the vehicle. A parking symbol indicates a suitable parking space. Active steering inter-
vention and brake application can assist you
during parking and when exiting a parking
space. You may also use PARKTRONIC
(
Ypage 175).
Important safety notes
Active Parking Assist is merely an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering, parking and exiting a
parking space. Make sure that no persons, ani-
mals or objects are in the maneuvering range.
When PARKTRONIC is switched off, Active Park-
ing Assist is also unavailable.
For vehicles with a trailer tow hitch installed, the
minimum length for parking spaces is slightly
longer.
If you have attached a trailer to your vehicle, you
should not use Active Parking Assist. Once the
electrical connection is established between your vehicle and the trailer, Active Parking
Assist is no longer available. PARKTRONIC is
deactivated for the rear area.
GWARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
!If unavoidable, you should drive over obsta-
cles such as curbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tires.
Active Parking Assist may possibly indicate
parking spaces which are not suitable for park-
ing, for example:
Rwhere parking or stopping is prohibited
Rin front of driveways or entrances and exits
Ron unsuitable surfaces
178Driving systems
Driving and parking

Parking tips:
ROn narrow roads, drive as close to the parkingspace as possible.
RParking spaces that are littered or overgrown
might be identified or measured incorrectly.
RParking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly.
RSnowfall or heavy rain may lead to a parking
space being measured inaccurately.
RPay attention to the PARKTRONIC
(Ypage 177) warning messages during the
parking procedure.
RYou can intervene in the steering procedure
to correct it at any time. Active Parking Assist
is then deactivated.
RWhen transporting a load which protrudes
from your vehicle, you should not use Active
Parking Assist.
RNever use Active Parking Assist when snow
chains are installed.
RAlways pay attention to the specified tire
pressure for your vehicle. This has a direct
influence on the parking characteristics of the
vehicle.
Use Active Parking Assist for parking spaces:
Rparallel or at right angles to the direction of
travel
Ron straight roads, not bends
Ron the same level as the road, e.g. not on the
pavement
Detecting parking spaces
Objects located above the height range of Active
Parking Assist will not be detected when the
parking space is measured. These are not taken
into account when the parking procedure is cal-
culated, e.g. overhanging loads, truck over-
hangs or loading ramps.
GWARNING
If there are objects above the detection range:
RActive Park Assist may steer too early
Rthe vehicle may not stop in front of these
objects
You may cause a collision as a result. There is
a risk of an accident.
If objects are located above the detection
range, stop and deactivate Active Parking
Assist.
For further information on the detection range
(
Ypage 176).
Active Parking Assist does not assist you park-
ing in spaces at right angles to the direction of
travel if:
Rtwo parking spaces are located directly next
to one another
Rthe parking space is directly next to a low
obstacle such as a low curb
Ryou forward-park
Active Parking Assist does not assist you park-
ing in spaces that are parallel or at right angles
to the direction of travel if:
Rthe parking space is on a curb
Rthe system reads the parking space as being
blocked, for example by foliage or grass pav-
ing blocks
Rthe area is too small for the vehicle to maneu-
ver into
Rthe parking space is bordered by an obstacle,
e.g. a tree, a post or a trailer
:Detected parking space on the left
;Parking symbol
=Detected parking space on the right
Active Parking Assist is switched on automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
22 mph (35 km/ h). While in operation, the sys-
tem independently locates and measures park-
ing spaces on both sides of the vehicle.
Driving systems179
Driving and parking
Z

Active Parking Assist will only detect parking
spaces:
Rparallel or at right angles to the direction of
travel
Rthat are parallel to the direction of travel and
at least 59 in (1.5m) wide
Rthat are parallel to the direction of travel and
at least 39.5 in (1.0 m)longer than your vehi-
cle
Rat right angles to the direction of travel and at
least 39.5 in (1.0 m) wider than your vehicle
iNote that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will need to judge whether your vehicle will fit into
the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol ;as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. By
default, Active Parking Assist only displays park-
ing spaces on the front-passenger side. Parking
spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain switched on until you acknowl-
edge the use of Active Parking Assist by press-
ing the abutton on the multifunction steer-
ing wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking
GWARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected.
Rthe accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
iWhen PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
XStop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster.
XShift the transmission to position k.
The StartParkAssist?Yes:OKNo:%
message appears in the multifunction display.
XTo cancel the procedure: press the%
button on the multifunction steering wheel or
pull away.
or
XTo park using Active Parking Assist: press
the a button on the multifunction steering
wheel.
The Park Assist Active Accelerate
and BrakeObserve Surroundingsmes-
sage appears in the multifunction display.
XLet go of the multifunction steering wheel.
XBack up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise Active Parking Assist will be canceled.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking spaces.
The Park
AssistActiveSelect DObserveSurroundingsmessage appears in the multi-
function display.
XWhile the vehicle is stationary, shift the trans-
mission to position h.
Active Parking Assist immediately steers in
the other direction.
180Driving systems
Driving and parking

ThePark Assist Active Accelerateand BrakeObserve Surroundingsmes-
sage appears in the multifunction display.
iYou will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
XDrive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Park
AssistActiveSelect RObserveSurroundingsmessage appears in the multi-
function display.
As soon as the parking procedure is complete,
the Park Assist Switched Off
message
appears and a warning tone sounds. The vehicle
is now parked.
The vehicle is kept stationary without the driver having to depress the brake pedal. The braking
effect is canceled when you depress the accel-
erator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake applica-
tions. When Active Parking Assist is finished,
you must steer and brake again yourself.
PARKTRONIC is still available.
Parking tips:
RThe way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Active Parking Assist
guides you too far into a parking space, or not
far enough into it. In some cases, it may also
lead you across or onto the curb. If necessary,
you should cancel the parking procedure with
Active Parking Assist.
RYou can also preselect transmission position
h. The vehicle redirects and does not drive
as far into the parking space. Should the
transmission change take place too early, the parking procedure will be canceled. A sensi-
ble parking position can no longer be ach-
ieved from this position.
Exiting a parking space
In order that Active Parking Assist can support
you when you exit the parking space:
Rthe border of the parking space must be highenough at the front and the rear. A curb is too
small, for example.
Rthe border of the parking space must not be
too wide. Your vehicle can be maneuvered
into a position at a maximum of 45° to the
starting position in the parking space.
Ra maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
Active Parking Assist can only assist you with
exiting a parking space if you have parked the
vehicle parallel to the direction of travel using
Active Parking Assist.
iIf PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst the
vehicle exits the parking space. You are
responsible for braking in good time.
XStart the engine.
XRelease the electric parking brake.
XSwitch on the turn signal in the direction you
are pulling away.
XShift the transmission to position hork.
The StartParkAssist?Yes:OKNo:%
message appears on the multifunction dis-
play.
XTo cancel the procedure:press the %
button on the multifunction steering wheel or pull away.
or
XTo exit a parking space using Active Park-
ing Assist: press theabutton on the mul-
tifunction steering wheel.
The Park Assist Active Accelerate
and BrakeObserve Surroundingsmes-
sage appears on the multifunction display.
XLet go of the multifunction steering wheel.
XPull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/ h)when exiting a park-
ing space. Otherwise Active Parking Assist
will be canceled.
XDepending on the message or as required,
shift the transmission to position hork.
Active Parking Assist immediately steers in
the other direction. The Park Assist
Active Accelerate and BrakeObserve
Driving systems181
Driving and parking
Z

Surroundingsmessage appears on the mul-
tifunction display.
iYou will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
If you back up after activation, the steering
wheel is moved to the straight-ahead posi-
tion.
XDrive forward and back up as prompted by the
PARKTRONIC warning displays, several times
if necessary.
Once you have exited the parking space com-
pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and the Park
AssistSwitchedOffmessage appears
on the multifunction display. You will then have
to steer and merge into traffic on your own.
PARKTRONIC is still available. You can take over
the steering before the vehicle has exited the
parking space completely. This is useful if you
recognize that it is already possible to pull out of
the parking space.
Canceling Active Parking Assist
XStop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at once.
The Park Assist Canceled
message
appears in the multifunction display.
or
XPress the PARKTRONIC button (Ypage 177).
PARKTRONIC is switched off and Active Park-
ing Assist is immediately canceled. The Park
Assist Canceledmessage appears in the
multifunction display.
Active Parking Assist is canceled automatically
if:
Rthe electric parking brake is engaged
Rtransmission position jis selected
Rparking using Active Parking Assist is no lon-
ger possible
Ryou are driving faster than 6 mph (10 km/h)
Ra wheel spins, ESP®intervenes or fails. In
such cases the ÷warning lamp lights up in
the instrument cluster
A warning tone sounds. The parking symbol dis-
appears and the multifunction display shows the
Park Assist Canceled
message.
When Active Parking Assist is canceled, you
must steer and brake again yourself. If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator again.
Rear view camera
General notes
Rear view camera :is an optical parking and
maneuvering aid. It shows the area behind the
vehicle with guide lines in the multimedia sys-
tem.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
iThe text shown in the multimedia system
depends on the language setting. The follow-
ing are examples of rear view camera displays
in the multimedia system.
Important safety notes
The rear view camera is only an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering and parking. Make sure
that there are no persons, animals or objects in
the maneuvering area while maneuvering and
parking in parking spaces.
Under the following circumstances, the rear
view camera will not function, or will function in
a limited manner:
Rif the tailgate is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the camera is exposed to very bright light
Rif the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
182Driving systems
Driving and parking

:Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
;White guide lines without steering input,
vehicle width including the exterior mirrors
(static)
=Yellow guide lines for vehicle width including
the exterior mirrors, for current steering
input (dynamic)
?Yellow lanes marking the course the tires
will take at the current steering wheel angle
(dynamic)
AYellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the vehi-
cle
BVehicle center axle (marker assistance)
CBumper
DRed guide line at a distance of approximately
12 in (0.30 m) from the rear of the vehicle
If the transmission is shifted to position k,
guide lines appear in the camera image.
The distance specifications only apply to
objects that are at ground level.
EFront warning display
FRear warning display
GAdditional vehicle icon: PARKTRONIC meas-
urement operational readiness indicator
Vehicles with PARKTRONIC: when
PARKTRONIC is operational (
Ypage 177), vehi-
cle symbol Gappears in the multimedia system
display. If the PARKTRONIC warning displays are
active or light up, warning displays Eand F
are also active or light up correspondingly in the
multimedia system display.
"Reverse parking" function
Backing up straight into a parking space
without steering input
:White guide line without steering input –
vehicle width including the exterior mirrors
(static)
;Yellow guide lines for vehicle width including
the exterior mirrors – dynamic for current
steering input
=Yellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the vehi-
cle
?Red guide line at a distance of approximately
12 in (0.30 m)from the rear of the vehicle
184Driving systems
Driving and parking

"Coupling up a trailer" function
:Vehicle center point on the yellow guide line
at a distance of approximately 3 ft (1.0 m)
from the rear of the vehicle
;Trailer drawbar
This function is only available on vehicles with a
trailer tow hitch.
XBefore coupling up a trailer, set the height of
trailer drawbar ;so that it is slightly higher
than the ball coupling.
XPosition the vehicle centrally in front of trailer
drawbar ;.
=Trailer drawbar marker assistant
?Symbol for the "Coupling up a trailer" func-
tion
ABall coupling
BRed guide line at a distance of approximately
12 in (0.30 m) from the ball coupling
XSelect symbol ?using the multimedia sys-
tem controller.
The "Coupling up a trailer" function is selec-
ted. The distance specifications now only
apply to objects that are at the same level as
the ball coupling.
XReverse carefully, making sure that trailer
drawbar locating aid =points approximately
in the direction of trailer drawbar ;.
XReverse carefully until trailer drawbar ;rea-
ches red guide line B.
The distance between trailer drawbar ;and
red guide line Bis now approximately 12 in
(0.30 m).
XCouple up the trailer (Ypage 204).
"Wide-angle" function
:Symbol for the wide-angle view function
;Own vehicle
=PARKTRONIC warning displays
You can also use the rear view camera to select
a wide-angle view.
When PARKTRONIC is operational (
Ypage 177),
a symbol for your own vehicle appears in the
display of the multimedia system. If the
PARKTRONIC warning displays are active, warn-
ing displays =light up in the multimedia system
display in yellow or red respectively.
Object detection
The rear view camera helps detect moving and
stationary objects. If an object (person, vehicle
or other obstacle) is detected, this object is
marked with a bar. Objects located some dis-
tance from the vehicle away are marked with a
yellow bar. If the distance to the object is very
small, the bar is displayed in red.
Object detection only works in wide-angle view.
To ensure that you can use the function, it must
be switched on in the multimedia system (see
the Digital Operator's Manual).
186Driving systems
Driving and parking

360° camera
General notes
The 360° camera is a system consisting of four
cameras.
The system processes images from the follow-
ing cameras:
RRear view camera
RFront camera
RTwo side cameras in the exterior mirrors
The cameras cover the immediate surroundings
of the vehicle. The system supports you, for
example when parking or if vision is restricted at
an exit.
You can show images from the 360° camera in
full-screen mode or in seven different split-
screen views on the multimedia system. A split- screen view also includes a top view of the vehi-
cle. This view is calculated from the data sup-
plied by the installed cameras (virtual camera).
The seven split-screen views are:
RTop view and picture from the rear view cam-
era (130° viewing angle)
RTop view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle)
RTop view and enlarged rear view
RTop view and enlarged front view
RTop view and trailer view (vehicles with trailer
tow hitch)
RTop view and images from the rear-facing side
cameras (rear wheel view)
RTop view and images from the forward-facing
side cameras (front wheel view)
When the function is active and you shift the
transmission from hork toi, the guide
lines are hidden in the multimedia system.
When you change between transmission posi-
tions hand k, you see the previously selec-
ted front or rear view.
Distances measured by PARKTRONIC will also
be optically displayed:
Rin split screen view as red or yellow brackets
around the vehicle icon in the top view, or
Rat the bottom right as red or yellow brackets
around the vehicle symbol in full-screen mode
The line thickness and color of the brackets
show how far the vehicle is from an object.
Ryellow brackets with thin lines: PARKTRONIC
is active
Ryellow brackets with normal lines: an object is present in close range of the vehicle
Rred line: an object is present in the immediate
close range of the vehicle
Important safety notes
The 360°camera is only an aid and may show a
distorted view of obstacles, show them incor-
rectly or not at all. The 360°camera is not a
substitute for attentive driving.
You are always responsible for safe maneuver-
ing and parking. Make sure that there are no
persons, animals or objects in the maneuvering
area while maneuvering and parking in parking
spaces.
You are always responsible for safety, and must
always pay attention to your surroundings when
parking and maneuvering. This applies to the
areas behind, in front of and beside the vehicle. You could otherwise endanger yourself and oth-
ers.
The 360° camera will not function or will func-
tion in a limited manner:
Rif the doors are open
Rif the exterior mirrors are folded in
Rif the tailgate is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the cameras are exposed to very bright light
Rif the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
Rif the camera lenses fog up, e.g. when driving
into a heated garage in winter, causing a rapid
change in temperature
Rif the camera lenses are dirty or covered
Rif the vehicle components in which the cam-
eras are installed are damaged. In this case,
have the camera position and setting checked
at a qualified specialist workshop
Do not use the 360° camera in this case. You
can otherwise injure others or cause damage to
objects or the vehicle.
The guide lines in the multimedia system display
show the distances to your vehicle. The distan-
ces only apply to road level.
In trailer mode, the guide lines are shown at the
level of the trailer tow hitch.
Driving systems187
Driving and parking
Z