2017 MERCEDES-BENZ GLC SUV key

Important safety guidelines .............45
Introduction .....................................4 4
Releasin g ......................................... 47
Warning lamp ................................. 256
Warning lamp (function) ................... 47
Seats
Adjusting (AMG Performance
Seat) .............................................. 102
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar sup-
port ................................................ 102
Adjusting the head restraint .......... 100
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 317
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 98
Seat heating .................................. 102
Seat heating problem .................... 104
Seat ventilation .............................. 103
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 109
Securing a load
see Securing cargo
Securing cargo .................................. 284
Selector lever
Cleaning ......................................... 317
see Automatic transmission
Sensors (cleaning instructions) ....... 315
Service menu (on-board com-
puter) .................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 368
Coolant (engine) ............................ 368
DEF special additives ..................... 367
Engine oil ....................................... 367
Fuel ................................................ 364
Important safety notes .................. 364
Refrigerant (air-conditioning sys-
tem) ............................................... 369
Washer fluid ................................... 369
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268 Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 220
SE TUP (
on-board computer,
Mercedes-AMG vehicles) .................. 225
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 239
Side running board
Cleaning ......................................... 315
Side windows
Cleaning ......................................... 314
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 90
Opening/closing .............................. 90
Problem (malfunction) ..................... 93
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag .................... 280
Sliding sunroof
Important safety notes .................... 93
Problem (malfunction) ..................... 96
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Convenience closing feature ............ 92
Convenience opening feature .......... 91
Display message ............................ 255
Door central locking/unlocking ....... 77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss ................................................. 81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 132
Index19

Problem (malfunction) ..................... 81
Starting the engine ........................ 134
Smartphone
Starting the engine ........................ 134
SMS
see also Digital Operator's Man-
ual .................................................. 268
Snow chains ...................................... 338
Socket (12 V)
Cargo compartment ....................... 293
Center console .............................. 293
General notes ................................ 293
Rear compartment .........................2 93
Sound
Switching on/off ........................... 269
Special seat belt retractor .................. 59
Specialist workshop ............................ 31
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 223
Digital ............................................ 213
In the Instrument cluster ................. 36
Segments ...................................... 208
Selecting the display unit ...............2 23
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 261
Standing lamps
Display message ............................ 239
Switching on/off ........................... 112
Start button
Display message ............................ 256
Start/Stop button
Key positions ................................. 133
Starting the engine ........................ 134
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 133
STEER CONTROL .................................. 75
Steering
Display message ............................ 254
Warning lamps ............................... 267
Steering Assist and Stop&Go Pilot .. 169Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 248
Steering assistant STEER CON-
TROL
see STEER CONTROL
Stee ring w
heel
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 104
Button overview ............................... 37
Buttons (on-board computer) ......... 209
Cleaning ......................................... 317
EASY ENTRY/EXIT feature ............. 105
Important safety notes .................. 104
Storing settings (memory func-
tion) ............................................... 109
Steering wheel heating
Problem (malfunction) ................... 105
Switching on/off ........................... 105
Steering wheel paddle shifters ........ 145
Stop&Go Pilot and Steering Assist .. 169
Stopwatch (RACETIMER) ................... 225
Stowage areas ................................... 278
Stowage compartments
Armrest (under) ............................. 279
Center console .............................. 279
Cup holders ................................... 290
Door ............................................... 280
Eyeglasses compartment ............... 279
Glove box ....................................... 279
Important safety information ......... 278
Map pockets .................................. 280
Rear ............................................... 280
Stowage net ................................... 280
see Stowage areas
Stowage net ....................................... 280
Summer tires
In winter ........................................ 338
Sun visor ............................................ 291
Suspension settings
AIR BODY CONTROL ...................... 173
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 225
20Index

Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 360
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 154
Parking for a long period ................ 157
Pulling away ................................... 135
Raising ........................................... 357
Reporting problems ......................... 31
Securing from rolling away ............ 357
Technical data ............................... 362
Towing away .................................. 330
Transporting .................................. 332
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 370
Vehicle data
Dimensions .................................... 370
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 363
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 364
Type plate ...................................... 363
W
Warning and indicator lampsABS ................................................ 259
Air bags ......................................... 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 263
ESP
®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 263 General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 263
Restraint system ............................ 262
Seat belt ........................................ 256
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty .............................................. 28
Washer fluid
Display message ............................ 254
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 360
Wheel bolt tightening torque ........... 360
Wheel chock ...................................... 357
Wheels
Changing a wheel .......................... 356
Checking ........................................ 336
Cleaning ......................................... 314
Important safety notes .................. 336
Information on driving .................... 336
Interchanging/changing ................ 356
Mounting a new wheel ................... 359
Mounting a wheel .......................... 357
Removing a wheel .......................... 359
Snow chains .................................. 338
Storing ........................................... 357
Tightening torque ........................... 360
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 126
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 310
Important safety notes .................. 369
Windshield wipers
Problem (malfunction) ................... 122
24Index

Introduction
The printedOperator's Manual provide sinfor-
mation about th esaf eoperation of your vehicle.
The Digital Operator's Manual provide scompre-
hensiv eand specifically adapted information on
your vehicle's equipmen tand multimedia sys-
tem. You can call up th eDigital Operator's Man -
ual via th emultimedia system.
iYou will no tincur any cost swhen calling up
th eDigital Operator's Manual. The Digital
Operator's Manual works without connecting
to th eInternet .
Ther eare three ways to access th etopic sof th e
Digital Operator's Manual:
RVisua lsearch
The visual search allows you to explor eyour
vehicl e"virtually". Starting from either th e
vehicl eexterio rvie wor interio rview, you can
access man yof th edifferen ttopic scovered
by th eDigital Operator's Manual. To access
th evehicl einterio rsection ,select th e"Vehi-
cle interior" view.
RKeywor dsearch
The keyword search allows you to search for a
keyword by enterin gcharacters.
RContent s
You can select individual section sin th econ-
tents.
iThe Digital Operator's Manual is deactiva-
te dfor safet yreason swhile driving .
Operation
Calling up the Digital Operator's Man-
ual
XPress theØ buttonon th ecenter console.
The overview relating to th evehicl eappears.
XSelec tth e"Operator's Manual" men uitem by
turnin g3 or pressin g7 thecontroller.
XConfir m7 themessage about th ewarning
and safet ynotes.
The basic men ufor th eDigital Operator's
Manual appears.
Operating the Digital Operator's Man-
ual
General notes
Pleas eobserv eth einformation about th eoper -
ation of th econtroller (Ypage 269).
Content pages
The conten tpages can be accessed by mean sof
a visual search , akeyword search or usin gth e
contents .
XTo scroll forward/back :tur n3 thecon-
troller .
XTo displa yin full-screen or animation: slide
8 thecontroller to th elef t:.
XTo select information tex tor sav ebook -
marks: slide9 thecontroller to th e
right ;.
XTo select alink :slide 6thecontroller
downwards =.
XTo exitacontent page: select the%
symbol ?.
XTo call up th ebasic men uof th eDigital
Operator's Manual: selectÞsymbol A.
XTo switch functions to th emultimedi a
system using th ebutton son th ecenter
console: press the$, %,ÕorØ
button.
The selected men uappears. The Digital Oper -
ator's Manual remain sopen in th eback-
ground .
26Digital Operator's Manual

Panic alarm
XTo arm:press and hold the !button :
for approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo disarm: press the!button :again.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
Rseat belt system
Rair bags
Rchild restraint system
Rchild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 46)
Rhave adjusted their seat and head restraint
properly (Ypage 98). As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 98).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 48).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags are not deployed. When an accident occurs, only
the air bags that increase protection in that par-ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 55).
For information on children traveling with you in
the vehicle and on child restraint systems, see
"Children in the vehicle" (
Ypage 59).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person
with disabilities, contact an authorized
Mercedes-Benz Center for details. USA only:
for further information contact our Customer
Assistance Center at 1-800-FOR-MERCedes
(1‑800‑367‑6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.
Occupant safety43
Safety
Z

system manufacturer's installation and oper-
ating instructions
Ralways observe the instructions and safety
notes on the "Occupant classification system
(OCS)" (
Ypage 51)
GWARNING
The seat belts may not perform their intended protective function if:
Rthey are damaged, modified, extremely
dirty, bleached or dyed
Rthe seat belt buckle is damaged or
extremely dirty
Rthe Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied.
Seat belts may be damaged in an accident,
although the damage may not be visible, e.g.
due to splinters of glass. Modified or damaged
seat belts may tear or fail, e.g. in an accident.
Modified Emergency Tensioning Devices
could accidentally trigger or fail to deploy
when necessary. This poses an increased risk
of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages and inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved for
your vehicle by Mercedes-Benz.
AMG Performance seat: this seat is designed
for the standard three-point seat belt. If you
install another multi-point seat belt, e.g. sport or
racing seat belts, the restraint system cannot
provide the best level of protection.
GWARNING
If you feed seat belts through the opening in
the seat backrest, the seat backrest may be
damaged or may even break in the event of an
accident. This poses an increased risk of
injury or even fatal injury.
Only use the standard three-point seat belt.
Never modify the seat belt system.
Proper use of the seat belts
Observe the safety notes on the seat belt
(Ypage 45).
All vehicle occupants must be wearing the seat
belt correctly before beginning the journey. Also
make sure that all vehicle occupants are always
wearing the seat belt correctly while the vehicle
is in motion.
When fastening the seat belt, always make sure
that:
Rthe seat belt tongue is only inserted to the belt buckle belonging to that seat.
Rthe seat belt is tight across your body.
Avoid wearing bulky clothing, e.g. a winter
coat.
Rthe seat belt is not twisted.
Only then can the forces which occur be dis-
tributed over the area of the belt.
Rthe shoulder section of the belt is always
routed across the center of your shoulder.
The shoulder section of the belt must not
come into contact with your neck or be routed
under your arm. Where possible, adjust the
seat belt to the appropriate height.
Rthe lap belt passes tightly and as low down as
possible across your lap.
The lap belt must always be routed across
your hip joints and not across your abdomen.
This applies particularly to pregnant women.
If necessary, push the lap belt down to your
hip joint and pull it tight using the shoulder
section of the belt.
Rthe seat belt is not routed across sharp, poin-
ted or fragile objects.
If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses, store
these in a suitable place.
Ronly one person is using a seat belt at a time.
Infants and children must never travel sitting
on the lap of a vehicle occupant. In the eventof an accident, they could be crushed
between the vehicle occupant and seat belt.
Robjects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants.
Also ensure that there are never objects
between a person and the seat, e.g. cushions.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe the
"Loading guidelines" for securing objects, lug-
gage or loads (
Ypage 278).
46Occupant safety
Safety

Occupant Classification System
(OCS)
Introduction
The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
Requirements
To be classified correctly, the front passenger
must sit:
Rwith the seat belt fastened correctly
Rin an almost upright position with their back
against the seat backrest
Rwith their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger:
Rtransfers their weight by supporting them-
selves on a vehicle armrest
Rsits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. Fully retract the seat cushion length.
The entire base of the child restraint system
must always rest on the seat cushion of the
front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's installation and operating
instructions.
Occupant Classification System opera-
tion (OCS)
:PASSENGER AIR BAG ON indicator lamp
;PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
XPress the Start/Stop button once or twice, or
turn the SmartKey to position 1or 2in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGER AIR BAG ON indicator lamps must light up simul-
taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy
in the event of an accident.
RPASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicator lamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
If the status of the front-passenger front air bag
changes while the vehicle is in motion, an air bag
display message appears in the instrument clus-
ter (
Ypage 237). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG OFF indicator lamp. Be
aware of the status of the front-passenger front air bag both before and during the journey.
Occupant safety51
Safety
Z

Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
Rbe sure to observe the instructions and safetynotes on the "Occupant classification system
(OCS)" (
Ypage 51)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Ypage 45 )and the notes on correct use of seat
belts (Ypage 46).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb s(18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seat belt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac- tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.
Children in the vehicle59
Safety
Z