2017 MERCEDES-BENZ GLC SUV heating

Problems with the seat heating / seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock.
Adjusting the steering wheel man-
ually
:Release lever
;Adjusts the steering wheel height
=Adjusts the steering wheel position (fore-
and-aft adjustment)
XPush release lever :down completely.
The steering column is unlocked.
XAdjust the steering wheel to the desired posi-
tion.
XPush release lever :up as far as it will go.
The steering column is locked.
XCheck if the steering column is locked. When
doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction.
104Steering wheel
Seats, steering wheel and mirrors

Adjusting the steering wheel electri-
cally
:Adjusts th esteering whee lheight
;Adjusts th esteering whee lposition (fore-
and-af tadjustment)
iFurther relate dsubjects :
REASY-ENTRY/EXIT feature (Ypage 105)
RStoring settings (Ypage 109)
Steering wheel heating
Switching on/off
XTurn th eSmartKey to position 2in th eigni-
tion loc k (Ypage 132).
XTo switch on/off: turnth elever in th edirec -
tion of arrow :or;.
Indicato rlamp =lights up or goes out .
If you switch off th eignition ,th esteering whee l
heating is deactivated.
Problems with the steering wheel heating
ProblemPossible causes/consequences and MSolutions
The steering wheelheat -
ing has switched off pre -
maturel yor canno tbe
switched on .The on-board voltag eis to olow because to oman yelectrical consum-
ers are switched on .
XSwitchoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste ror interior lighting .
EASY-ENTRY/EXITfeatu re
Import ant safety notes
GWARNIN G
When th eEASY-ENTRY/EXIT feature adjust s
th esteering wheel, you and other vehicl e
occupant s –particularly children –could
become trapped .There is aris kof injury.
Whil eth eEASY-ENTRY/EXIT feature is mak -
ing adjustments ,mak esur ethat no on ehas
any body part sin th eswee pof th esteering
wheel.
Mov eth esteering whee ladjustmen tlever if
there is aris kof entrapment by th esteering
wheel. The adjustmen tprocess is stopped. You can stop th
eadjustmen tprocess by press-
ing on eof th ememory function's position but -
tons .This function is only available on vehicles
wit hmemory function .GWARNING
If children activat eth eEASY-ENTRY/EXIT fea-
ture, they can become trapped ,particularly
when unattended. There is aris kof injury.
When leaving th evehicle, always tak eth e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren unsupervised in th evehicle.
GWARNIN G
If you drive off while th eEASY-ENTRY/EXIT
feature is making adjustments ,you could lose
Steering wheel105
Seats, steering wheel and mirrors
Z

?Sets climate control to automatic (Ypage 125)
ADefrosts the windshield (Ypage 126)
BCalls up the climate control menu of the multimedia system (Ypage 272)
CSwitches the rear window defroster on/off (Ypage 127)
DActivates or deactivates synchronization (Ypage 126)
ESwitches air-recirculation mode manually on/off (Ypage 128)
FSwitches cooling with air dehumidification on/off (Ypage 125)
GSets the temperature, right (Ypage 126)
Optimum use of automatic climate
control
Optimum use of the automatic climate
control
The following contains notes and recommenda-
tions on optimum use of dual-zone climate con-
trol.
XActivate climate control using the Ã
rocker switch. The indicator lamp above the
à rocker switch lights up. The "Cooling
with dehumidification" function is activated in
automatic mode.
XSet the temperature to 72 ‡ (22 †).
iOnly use the "Windshield defrosting" func-
tion briefly until the windshield is clear again.
iOnly use air-recirculation mode briefly, e.g.
if there are unpleasant outside odors or when
in a tunnel. The windows could otherwise fog
up, since no fresh air is drawn into the vehicle in air-recirculation mode.
DYNAMIC SELECT switch
You can choose between various drive programs
with the DYNAMIC SELECT switch
(
Ypage 139).
If you have selected drive program E:
Rwhen heating, the electrical heater booster is
deactivated and heat output is reduced as a
result
Rthe rear window defroster running time is
reduced
If you have selected drive program C,S or S+ ,
the current climate settings are maintained.
ECO start/stop function
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 137).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes
When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Switch on climate control primarily using the
à rocker switch (
Ypage 125).
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 132).
XTo switch on: set the airflow to level 1or
higher using rocker switch H.
XTo switch off:set the airflow to level 0using
rocker switch H.
i3-zone automatic climate control: when cli-
mate control is switched off, "OFF" appears in
the rear-compartment display.
124Operating the climate control systems
Climate control

The climate control system switches to the
following functions:
Rhigh airflow
Rhigh temperature
Rair distribution to the windshield and front
side windows
Rair-recirculation mode off
iIf necessary, the "Cooling with air dehumid-
ification" function is activated. In this case,
the indicator lamp above the ¿rocker
switch remains switched off.
XTo switch off: press rocker switch ¬up or
down.
The indicator lamp above the ¬rocker
switch goes out. The previously selected set-
tings are restored. Air-recirculation mode
remains deactivated.
Defrosting the windows
Windows fogged up on the inside
XActivate the "Cooling with air dehumidifica-
tion" function with the ¿rocker switch.
XSwitch on automatic mode using the Ã
rocker switch.
XIf the windows continue to fog up, activate the "Windshield defrosting" function using the
¬ rocker switch.
iYou should only select this setting until the
windshield is clear again.
Windows fogged up on the outside
XActivate the windshield wipers.
XSwitch on automatic mode using the Ã
rocker switch.
iIf you clean the windows regularly, they do
not fog up so quickly.
Rear window defroster
General notes
The rear window defroster has a high current
draw. You should therefore switch it off as soon
as the rear window is clear. Otherwise, the rear
window defroster switches off automatically
after several minutes.
If the battery voltage is too low, the rear window defroster may switch off.
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 132).
XPress rocker switch ¤up or down.
The indicator lamp above rocker switch ¤
lights up or goes out.
Problems with the rear window defroster
ProblemPossible causes/consequences and MSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated. If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Operating the climate control systems127
Climate control

Selecting the drive program
XPress DYNAMIC SELECT switch:forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings are displayed briefly in the multimedia system
display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
(
Ypage 145).
Additional settings
:ECO start/stop function (Ypage 136)
;ESP®(Ypage 70)
=Suspension (Ypage 174)
?Permanent activation of manual gearshifting
(Ypage 145)
When you press buttons :–?the correspond-
ing setting is selected. The DYNAMIC SELECT
switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case if you have previously pressed one of buttons :
- A.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
drive program, regardless of the display in the
multimedia system display.
All other models
Use the DYNAMIC SELECT switch to change the drive program.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension.
Rthe steering.
Rthe availability of the ECO start/stop function
Rthe climate control
-the climate control settings
-the rear window defroster operation period
-the performance of the seat heating
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 133).
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system
display.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
140DYNAMIC SELECT switch
Driving and parking

a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles withAIR BODY CONTROL).
Rgliding mode is not available (Mercedes-AMG
vehicles).
Rthe ECO start/stop function is not available.
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR BODY CONTROL).
Rgliding mode is not available (Mercedes-AMG
vehicles).
Rthe ECO start/stop function is not available.
Drive program C (Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicle delivers comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is not available (Mercedes-AMG
vehicles).
Drive program E (Economy)
Drive program Eis characterized by the follow-
ing:
Rthe vehicle exhibits comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rduring deceleration, the engine is disconnec- ted from the drive train. The vehicle uses
kinetic energy and consumes less fuel.
Rthe cooling and heating output of the climate
control system has been reduced.
Manual gear shifting
General notes
You can change gear yourself using the steering
wheel paddle shifters. The transmission must be
in position hto do this.
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
Mercedes-AMG vehicles: to use manual shift-
ing, you have two options:
Rtemporary setting
Rpermanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear
instead of transmission position h.
If you deactivate manual gearshifting, the gears
will be shifted automatically again.
Automatic transmission145
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position j.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission shifts to secondgear; ifkis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
148Refueling
Driving and parking

The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
:Acceleration(evaluation of all accel-
eration processes):
Rthe outer area fills up and the inner area lights up green: moderate
acceleration, especially at higher
speeds
Rthe outer area empties and the
inner area is gray: sporty acceler-
ation
;Coasting (evaluation of all decelera-
tion processes):
Rthe outer area fills up and the inner area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the inner area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on thedriving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. Start
does not
indicate a fixed consumption reduction. In addition to driving style, the actual consump-
tion is affected by other factors, such as:
Rload
RTire pressure
RCold start
RChoice of route
RActive electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
Robserve the gearshift recommendations
Rdrive using drive program E
On long journeys at a constant speed, e.g. on the
highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon- ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
(
Ypage 214).
For further information on the ECO display, see
(
Ypage 213).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively.
Driving tips159
Driving and parking
Z