2017 MERCEDES-BENZ GLC SUV dirty

Display messagesPossible causes/consequences andMSolutions
RadarSensorsDirtySee Operator' sMan ‐ual
The radar sensor system is malfunctioning .
Possibl ecauses are:
RDirt on sensor s
RHeavy rain or snow
RWhendrivin gon inter-urban roads without traffic or infrastructure,
e.g. in desert-like area s
At least on edrivin gsystem or drivin gsafet ysystem is malfunctioning
or is temporarily unavailable :
RPRE-SAFE®PLUS
RPRE-SAF E®Brake
RCOLLISION PREVENTION ASSIST PLU S
RActive LaneKeepin gAssis t
RActive Blind Spot Assis t
RDISTRONICPLU Swit hSteering Assis tand Stop&Go Pilo t
If th eradar sensor system in fron tis dirty, Active Blind Spot Assis twill
no tperfor m acourse-correcting brak eapplication .
Once th ecaus eof th eproblem is no longer present, th edrivin gand
drive safet ysystems will be available again .The display message dis-
appears.
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XSwitchoff th eengine.
XClean all sensor s (Ypage 315).
XRestart theengine.
The display message disappears.
6
SRSMalfunctionSer ‐viceRequired
The restrain tsystem is malfunctioning .The 6 warning lamp also
lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th erestrain tsystem, see (
Ypage 43).
6
Front Lef tMalfunc‐tio nServic eRequiredorFrontRight MalfunctionServic eRequired
The restrain tsystem is malfunctioning at th efron ton th elef tor right .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
Display messages23 5
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Adaptive HighbeamAssist CurrentlyUnavailable SeeOperator'sManual
Adaptive Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty
RVisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is full yoperational again ,th e
Adaptive
HighbeamAssistNowAvailablemessage is displayed.
Adaptive Highbea mAssis tis operational again .
Adaptive HighbeamAssist InoperativeAdaptive HighbeamAssis tis malfunctioning .
XVisitaqualified specialist workshop .
Engine
Display messagesPossible causes/consequences and MSolutions
+
CheckCoolantLevelSee Operator' sMan ‐ual
The coolan tlevel is to olow.
!Avoid making lon gjourneys wit hto olittl ecoolan tin th eengin e
coolin gsystem. The engin ewill otherwise be damaged.
XAd dcoolant, observing th ewarning note sbefore doin gso
(Ypage 309).
If you have to ad dcoolant frequently:
XContac t aqualified specialist workshop and hav eth eengin ecoolin g
system checked.
?The fan motor is malfunctioning .
XAt coolanttemperatures belo w24 8‡( 120 †), drive to the nearest
qualified specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-and-go traffic.
240Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
8
Gas Cap Loose
The fuel filler cap is notclosed correctl yor th efuel system is leaking .
XCheckthat th efuel filler cap is correctl yclosed .
If th efuel filler cap is not correctl yclosed :
XCloseth efuel filler cap .
If th efuel filler cap is correctl yclosed :
XVisitaqualified specialist workshop .
¸
ReplaceAir Filter
Vehicles wit h adiesel engine:
The engin eair filter is dirty and mus tbe replaced.
XVisit aqualified specialist workshop .
!
Check FuelFilter
Vehicles wit h adiesel engine:
There is water in th efuel filter. The water mus tbe draine doff .
XVisit aqualified specialist workshop .
Check Additive SeeOwner'sManualThe DE Ftan kis almost empty.
XHav eth eDE Ftan kfilled as soo nas possibl eat aqualified specialist
workshop (Ypage 151).
The DEFsystem is malfunctioning .
XVisitaqualified specialist workshop .
Remaining Starts:16The DEFlevel has fallen to aminimum .You can start th eengin e a
further 16 times .
XHaveth eDE Ftan kfilled immediately at aqualified specialist work-
sho p (Ypage 151).
iYou can start th eengin e afurther 16 times .If DE Fis no tadded ,it
will then no tbe possibl eto restar tth eengine. Refill th eDE Ftan k
wit happroximately 1. 3gal (5. 0l) of DE F (
Ypage 151).
If the10 start sdisplay message is shown and awarning tone also
sounds, then th eDE Fsystem is malfunctioning .
XVisitaqualified specialist workshop .
Display messages243
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Á
Drive MoreSlowly
You canno tchang eth evehicl elevel. Possibl ecauses are:
RYou are drivin gto ofas tfor th eselected vehicl elevel
RYou are drivin gto ofas twit h a trailer or th etrailer-coupling socke tis
bein gused ,e.g. for abicycle rac k
XDrive moreslowly and then select th edesire dvehicl elevel again
(Ypage 173).
XObserv eth enote son towin g atrailer (Ypage 203).
Á
Compresso rIs Cool‐ing
You hav eselected ahigher vehicl elevel. The compressor first needs
to cool down because of frequen tlevel changes.
XDrive in amanne rappropriat efor th ecurren tvehicl elevel.
XMak esur ethat there is sufficien tground clearance .
XAllow thecompressor to cool down .
Whe nth ecompressor has cooled down ,th edisplay message dis-
appears. The vehicl ethen continues rising to th eselected level.
Á
Malfunction
AI R BODY CONTROL is malfunctioning .The vehicle's handlin gchar-
acteristics may be affected.
Mercedes-AMG vehicles: theAM Gsport ssuspension base don AI R
BODY CONTROL is malfunctioning .The vehicle's handlin gcharacter-
istics may be affected.
XDrive as appropriat efor th ecurren tvehicl elevel, but do no texceed
50 mph (80 km/h).
XMak esur ethat there is sufficien tground clearance .
XVisitaqualified specialist workshop .
LaneKeepin gAssistCurrently Unavaila‐ble See Operator' sManualorActiveLan eKeepin gAssistCurrently Unavaila‐ble See Operator' sManual
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis deactivated and
temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty.
RVisibilit yis impaire ddue to heav yrain ,snow or fog .
RThere havebeen no lan emarking sfor an extended period.
RThe lan emarking sare worn, dark or covered, e.g. by dir tor snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Lan eKeepin gAssis tor Active Lan eKeepin gAssis tis operational
again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XClean th ewindshield.
Lan eKeepin gAssistInoperativeor
ActiveLan eKeepin gAssist Inoperative
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis malfunctioning .
XVisitaqualified specialist workshop .
Display messages245
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
TrafficSignAssistCurrently Unavaila‐ble See Operator' sManual
Traffic SignAssis tis temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty.
RVisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Traffic Sig nAssis tis operational again .
TrafficSignAssistInoperativeTraffic Sig nAssis tis malfunctioning .
XVisitaqualified specialist workshop .
ë
Off
The HOLD function is deactivated. th evehicl eis skidding.
A warning tone also sounds.
XReactivat eth eHOLD function later (Ypage 172).
The HOLD function is deactivated. Whe nth ebrak epedal is firmly
depressed, an activation condition is no tfulfilled .
A warning tone also sounds.
XChec kth eactivation condition sfor th eHOLD function
(Ypage 172).
DISTRONIC PLU SOffDISTRONI CPLU Shas been deactivated (Ypage 169).
If it was no tdeactivated by th edriver , awarning tone also sounds.
DISTRONIC PLU SNowAvailableDISTRONI CPLU Sis operational again after having been temporarily
unavailable .You can no wreactivat eDISTRONI CPLU S (Ypage 165).
DISTRONIC PLU SCur ‐rently UnavailableSee Operator' sMan ‐ual
DISTRONI CPLU Sis temporarily inoperative.
Steering Assis tand Stop&Go Pilo tare temporarily inoperative.
Possibl ecauses are:
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
Rthesystem is outside th eoperating temperature range.
Rth eon-boar dvoltag eis to olow.
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
DISTRONI CPLU Sis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XRestart th eengine.
Display messages24 7
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
DISTRONICPLUSInop‐erativ eDISTRONI CPLU Sis faulty.
The followin gmay hav ealso failed:
RBA SPLU Swit hCross-Traffic Assis t
RPRE-SAFE®Brake
RSteering Assis tand Stop&Go Pilo t
A warning tone also sounds.
XVisit aqualified specialist workshop .
DISTRONIC PLUSSus ‐pendedYou hav edepressed th eaccelerato rpedal .DISTRONI CPLU Sis no
longer controllin gth espeed of th evehicle.
XRemove your foo tfrom th eaccelerato rpedal .
DISTRONIC PLU S- - -mphAn activation condition for DISTRONI CPLU Sis no tfulfilled .
XCheckth eactivation condition sfor DISTRONI CPLU S (Ypage 165).
DTR+: SteeringAssist .CurrentlyUnavailable SeeOperator' sManual
Steering Assis tand Stop&Go Pilo tare temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty.
RVisibilit yis impaire ddue to heav yrain ,snow or fog .
RThere are no lan emarking sfor alonger period.
RThe lan emarking sare worn, dark or covered, e.g. by dir tor snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Steering Assis tand Stop&Go Pilo tare operative again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XClean th ewindshield.
DTR+: SteeringAssist .InoperativeSteering Assis tand Stop&Go Pilo tare defective.
However, th eDISTRONI CPLU Sfunction sare still available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
CruiseControlInop‐erativeCruisecontrol is malfunctioning .
A warning tone also sounds.
XVisit aqualified specialist workshop .
248Display messages
On-board computer and displays

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof are
closed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position 0
Rthe 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft (3 m) away from the vehicle.
!Make sure that the automatic transmission
is in neutral position iwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position hork, the automatic
transmission will automatically switch to
park position jand block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
hork, the automatic transmis-
sion will automatically switch to park posi-
tion jand block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position
i:
Operating with the SmartKey and Start/Stop
button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position j.
XRelease the brake pedal.
XRemove Start/Stop button from ignition lock
(Ypage 133).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button:
XShift to neutral i.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
312Care
Maintenance and care

Cleaning the rear view camera and 360°
camera
!Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer.
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 132).
or
XPress the Start/Stop button once or twice on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function (
Ypage 133).
XOpen the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual).
XTo clean the camera: use clean water and a
soft cloth to clean camera lens :.
When you switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
Impurities combined with the effects of road grit and corrosive environmental factors may cause flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it becomes dirty or corroded.
XRemove rust on the ball, e.g. with a wire
brush.
XRemove dirt with a clean, lint-free cloth or a
brush.
XAfter cleaning, lightly oil or grease the ball
coupling.
XCheck that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
316Care
Maintenance and care