2017 MERCEDES-BENZ GLC brakes

Replacin g bulbs ............................ .1 18
Bag hook ............................................ 284
Ball coupling
Installing ........................................ 204
Removing ....................................... 206
BAS (Brake Assist System) ................. 65
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 66
Important safety notes .................... 66
Battery (SmartKey)
Checking .......................................... 80
Important safety notes .................... 80
Replacing ......................................... 80
Battery (vehicle)
Charging ........................................ 327
Display message ............................ 241
Important safety notes .................. 325
Jump starting ................................. 328
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 246
Notes/function .............................. 193
see Active Blind Spot Assist
Blootooth ®
Connecting a different mobile
phone ............................................ 276
BlueTEC
see DEF
Bluetooth ®
Searching for a mobile phone ....... .2 75
see also Digital Operator's Man-
ual ................................................. .2 68
Telephony ...................................... 275
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 233
Notes ............................................. 368
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 233 Brakes
ABS ................................................. .6 5
Adaptive Brake Assist ...................... 69
BAS .................................................. 65
BAS PLUS with Cross-Traffic
Assist ............................................... 66
Brake fluid (notes) ......................... 368
Display message ............................ 228
EBD .................................................. 73
Hill start as sist ............................... 136
HO LD function ............................... 171
Important safety notes .................. 159
Maintenance .................................. 160
Parking brake ................................ 155
Riding tips ...................................... 159
Warning lamp ................................. 258
Breakdown
Where will I find...? ........................ 319
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 35
Buttons on the steering wheel ......... 209
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 272
Calling up the climate control
menu
Multimedia system ........................ 272
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Care
360° camera ................................. 316
Car wash ........................................ 311
Carpets .......................................... 318
Display ........................................... 316
Exhaust pipe .................................. 316
Exterior lights ................................ 3156
Index

EBD (electronic brake force distri-
bution) ............................................. 73
ESP ®
(Electronic Stability Pro-
gram) ............................................... 70
Important safety information ........... 65
Overview .......................................... 64
PRE-SAFE ®
Brake ............................. 73
STEER CONTROL ............................. 75
Driving system
AIR BODY CONTROL ...................... 172
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
Driving systems
360°camera .................................. 187
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Active Parking Assist ..................... 178
ATTENTION ASSIST ........................ 191
Blind Spot Assist ............................ 193
Cruise control ................................ 162
Display message ............................ 244
DISTRONIC PLUS ........................... 164
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 169
Driving Assistance Plus package ... 197
HOLD function ............................... 171
Lane Keeping Assist ...................... 195
Lane Tracking package .................. 193
PARKTRONIC ................................. 175
Rear view camera .......................... 182
Traffic Sign Assist .......................... 192
Driving tips
Automatic transmission ................. 143
Brakes ........................................... 159
Break-in period .............................. 131
DISTRONIC PLUS ........................... 169
Downhill gradient ........................... 159
Drinking and driving ....................... 157
Driving in winter ............................. 161
Driving on flooded roads ................ 161
Driving on wet roads ...................... 161
Exhaust check ............................... 158
Fuel ................................................ 157
General .......................................... 157
Hydroplaning ................................. 161
Icy road surfaces ........................... 161
Important safety notes .................. 131 Limited braking efficiency on sal-
ted roads ....................................... 160
Snow cha ins .................................. 338
Su bjecting brakes to a load ........... 160
The first 1000 miles (1500 km) ..... 131
Towing a trailer .............................. 203
Wet road surface ........................... 160
DVD video
Operating (on-board computer) ..... 217
see also Digital Operator's Man-
ual .................................................. 268
DYNAMIC SELECT switch
Automatic transmission ................. 139
Climate control (3-zone automatic
climate control) ............................. 124
E EASY-ENTRY feature
Function/notes ............................. 105
EASY-EXIT feature
Function/notes ............................. 105
EBD (electronic brake force distri-
bution)
Display message ............................ 230
Function/notes ................................ 73
ECO display
Function/notes ............................. 158
On-board computer ....................... 213
ECO start/stop function
Automatic engine start .................. 137
Automatic engine switch-off .......... 136
Deactivating/activating ................. 137
General information ....................... 136
Important safety notes .................. 136
Introduction ................................... 136
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency release
Driver's door .................................... 84
Vehicle ............................................. 84
Emergency Tensioning Devices
Activation ......................................... 55
Emergency unlocking
Tailgate ............................................ 8910
Index

Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 360
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 154
Parking for a long period ................ 157
Pulling away ................................... 135
Raising ........................................... 357
Reporting problems ......................... 31
Securing from rolling away ............ 357
Technical data ............................... 362
Towing away .................................. 330
Transporting .................................. 332
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 370
Vehicle data
Dimensions .................................... 370
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 363
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 364
Type plate ...................................... 363
W
Warning and indicator lamps
ABS ................................................ 259
Air bags ......................................... 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 263
ESP ®
.............................................. 259
ESP ®
OFF ....................................... 261
Fuel tank ........................................ 263 General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 263
Restraint system ............................ 262
Seat belt ........................................ 256
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty .............................................. 28
Washer fluid
Display message ............................ 254
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 360
Wheel bolt tightening torque ........... 360
Wheel chock ...................................... 357
Wheels
Changing a wheel .......................... 356
Checking ........................................ 336
Cleaning ......................................... 314
Important safety notes .................. 336
Information on driving .................... 336
Interchanging/changing ................ 356
Mounting a new wheel ................... 359
Mounting a wheel .......................... 357
Removing a wheel .......................... 359
Snow chains .................................. 338
Storing ........................................... 357
Tightening torque ........................... 360
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 126
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 310
Important safety notes .................. 369
Windshield wipers
Problem (malfunction) ................... 12224
Index

essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153 ); go to http://
www.safercar.gov ; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R
the vehicle's operating state R
incidents R
malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example: R
operating conditions of system components,
e.g. fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position R
malfunctions and defects in important system
components, e.g. lights, brakes R
vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems R
ambient conditions, e.g. outside temperature32
Data stored in the vehicle
Introduction

PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected: R
the front seat belts are pre-tensioned. R
if the vehicle skids, the side windows and the
panorama roof with power tilt/sliding panel
are closed. R
vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. All settings made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" ( Y
page 47).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene:R
if the vehicle is backing up R
when the vehicle is towing a trailer and there
is a risk of a rear-end collision
When driving, or when parking or exiting a park-
ing space with assistance from Active Parking Assist, PRE-SAFE ®
PLUS will not apply the
brakes.
Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if DISTRONIC PLUS indicates an intention to
pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
call58
Occupant safety
Safety

Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
General information BAS PLUS can help you to minimize the risk of a
collision with a vehicle or a pedestrian and
reduce the effects of such a collision. If BAS
PLUS detects a danger of collision, you are
assisted when braking.
i Pay attention to the important safety notes
in the "Driving safety systems" section
( Y
page 65).
BAS PLUS is only available on vehicles with the
Driving Assistance package.
For BAS PLUS to assist you when driving, the
radar sensor system and the camera system
must be operational.
With the help of a sensor system and a camera
system, BAS PLUS can detect obstacles: R
that are in the path of your vehicle for an
extended period of time R
that cross the path of your vehicle
In addition, pedestrians in the path of your vehi-
cle can be detected.
BAS PLUS detects pedestrians by using typical
characteristics such as the body contours and
posture of a person standing upright.
If the radar sensor system or the camera system
is malfunctioning, BAS PLUS functions are
restricted or no longer available. The brake sys-
tem is still available with complete brake boost-
ing effect and BAS.
i Observe the restrictions described in the
"Important safety notes" section
( Y
page 66). Important safety notes
G WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may: R
intervene unnecessarily R
not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
G WARNING
BAS PLUS cannot always clearly identify peo-
ple, this is especially the case if they are mov-
ing. BAS PLUS cannot intervene in these
cases. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
G WARNING
BAS PLUS does not react: R
to small people, e.g. children R
to animals R
to oncoming vehicles R
when cornering
As a result, BAS PLUS may not intervene in all
critical situations. There is a risk of an acci-
dent.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
Recognition by the radar sensor system is also
impaired if: R
there is dirt on the sensors or anything else
covering the sensors R
there is interference by other radar sources R
there are strong radar reflections, for exam-
ple in parking garages R
a narrow vehicle is traveling in front, e.g. a
motorbike66
Driving safety systems
Safety

R
a vehicle is traveling in front on a different line R
vehicles quickly move into the radar sensor
system detection range
Recognition by the camera system is also
impaired in the event of: R
dirt on the camera or if the camera is covered R
glare on the camera system, e.g. from the sun
being low in the sky R
darkness R
or if: -
pedestrians move quickly, e.g. into the path
of the vehicle -
the camera system no longer recognizes a
pedestrian as a person due to special cloth-
ing or other objects -
a pedestrian is concealed by other objects -
the typical outline of a pedestrian is not
distinguishable from the background
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensors checked at a qualified specialist
workshop. This also applies to collisions at slow
speeds where there is no visible damage to the
front of the vehicle.
Following damage to the windshield, have the
configuration and operation of the camera sys-
tem checked at a qualified specialist workshop.
Function To avoid a collision, BAS PLUS calculates the
brake force necessary if: R
you approach an obstacle, and R
BAS PLUS has detected a danger of collision
At speeds of more than20 mp h( 30 km/h) : if
you depress the brake pedal, BAS PLUS is acti-
vated. The increase in brake pressure will be
carried out at the last possible moment.
At speeds of above20 mph(30 km/h) : if you
depress the brake pedal sharply, BAS PLUS
automatically increases the brake pressure to a
degree suited to the traffic situation.
BAS PLUS provides braking assistance in haz-
ardous situations with vehicles in front within a
speed range between 4 mph (7 km/h) and
155 mph (250 km/ h) . At speeds of up to approximately 44 mph
(70 km/h), BAS PLUS can react to: R
stationary objects in the path of your vehicle,
e.g. stopped or parked vehicles R
pedestrians in the path of your vehicle R
obstacles crossing your path, which move in
the detection range of the sensors and are
recognized by them
i If BAS PLUS demands particularly high brak-
ing force, preventative passenger protection
measures (PRE-SAFE ®
) are activated simulta-
neously ( Y
page 57). X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes func-
tion as usual, if: R
you release the brake pedal. R
there is no longer a risk of collision. R
no obstacle is detected in front of your vehi-
cle. R
you depress the accelerator pedal. R
you activate kickdown.
COLLISION PREVENTION ASSIST
PLUS
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
COLLISION PREVENTION ASSIST PLUS consists
of a distance warning function with an autono-
mous braking function and Adaptive Brake
Assist.
COLLISION PREVENTION ASSIST PLUS can help
you to minimize the risk of a front-end collision
with a vehicle ahead or reduce the effects of
such a collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you will
be warned visually and acoustically. If you do not
react to the visual and audible collision warning,
autonomous braking can be initiated in critical
situations. If you apply the brake yourself in a
critical situation, the COLLISION PREVENTION
ASSIST PLUS adaptive Brake Assist assists you.Driving safety systems 67
Safety Z

also react to stationary obstacles, such as stop-
ped or parked vehicles.
Autonomous braking function If the driver does not react to the distance warn-
ing signal in a critical situation, COLLISION PRE-
VENTION ASSIST PLUS can assist with the
autonomous braking function.
Vehicles without DISTRONIC PLUS: the
autonomous braking function is available in the
following speed ranges: R
4–65 mph (7–105 km/h) for moving objects R
4–31 mph (7–50 km/h) for stationary objects
Vehicles with DISTRONIC PLUS: the autono-
mous braking function is available in the follow-
ing speed ranges: R
4–124 mph (7–200 km/h) for moving objects R
4–31 mph (7–50 km/h) for stationary objects
Due to the nature of the system, particularly
complicated but non-critical driving conditions
may also cause the Autonomous Braking Func-
tion to intervene.
If the autonomous braking function requires a
particularly high braking force, preventative
passenger protection measures (PRE-SAFE ®
)
are activated simultaneously ( Y
page 57).
Adaptive Brake Assist
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
With the help of adaptive Brake Assist, the dis-
tance warning signal can detect obstacles that
are in the path of your vehicle for an extended
period of time.
If adaptive Brake Assist detects a risk of colli-
sion with the vehicle in front, it calculates the
braking force necessary to avoid a collision. If
you apply the brakes forcefully, adaptive Brake
Assist will automatically increase the braking
force to a level suitable for the traffic conditions.
Adaptive Brake Assist provides braking assis-
tance in hazardous situations at speeds above
4 mph (7 km/h). It uses radar sensor technology
to assess the traffic situation.
Up to a speed of approximately 155 mph
(250 km/h), Adaptive Brake Assist is capable of
reacting to moving objects that have already been detected as such at least once over the
period of observation.
Up to a speed of approximately 44 mph
(70 km/h), Adaptive Brake Assist reacts to sta-
tionary obstacles.
If adaptive Brake Assist demands particularly
high braking force, preventative passenger pro-
tection measures (PRE-SAFE ®
) are activated
simultaneously ( Y
page 57). X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from loc king.
The br ak
es will work normally again if: R
you release the brake pedal. R
there is no longer any danger of a collision. R
no obstacle is detected in front of your vehi-
cle.
Adaptive Brake Assist is then deactivated.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems ( Y
page 65).
G WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can: R
intervene unnecessarily R
not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
G WARNING
Adaptive Brake Assist does not react: R
to people or animals R
to oncoming vehicles R
to crossing traffic R
when cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.Driving safety systems 69
Safety Z