2017 MERCEDES-BENZ GLC tow

which the maximum permissible speed for vehi-
cle/trailer combinations is above 60 mph
(100 km/h).
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to
when driving without a trailer and it will con-
sume more fuel.
Shift to a lower gear on long and steep downhill
gradients.
This also applies to: R
activated DISTRONIC PLUS R
activated cruise control
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly. If you need additional
braking, depress the brake pedal repeatedly
rather than continuously.
Driving tips If the trailer swings from side to side: X
Do not accelerate. X
Do not counter-steer. X
Brake if necessary. R
Maintain a greater distance from the vehicle
in front than when driving without a trailer. R
Avoid braking abruptly. If possible, brake gen-
tly at first to allow the trailer to run on. Then,
increase the braking force rapidly. R
The values given for gradient-climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note that
the power output of the engine and, conse-
quently, the vehicle's gradient-climbing capa-
bility, decreases with increasing altitude.
Installing the ball coupling
G WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving
and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball coupling is correctly installed and secured
before every journey.
G WARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as descri-
bed in the ball coupling installation instruc-
tions. Make sure that the ball coupling is
installed and secured correctly before every
journey.
X
Pull protective cap C in the direction of the
arrow, out of the ball coupling recess. X
Stow protective cap C so that it cannot be
thrown around. X
Observe the manufacturer's installation
instructions.
Observe the loading guidelines ( Y
page 278)
and the safety notes regarding stowage
spaces ( Y
page 278).
Coupling up a trailer
! Do not connect the trailer's brake system (if
featured) to the hydraulic brake system of the
towing vehicle, as the latter is equipped with
an anti-lock brake system. Doing so will result
in a loss of function of the brake systems of
both the vehicle and the trailer. X
Apply the vehicle's electric parking brake
manually. X
Start the engine. X
Shift the transmission to position ] .X
Vehicles with AIR BODY CONTROL: select
the Comfort drive program.204
Towing a trailer
Driving and parking

X
Switch off the engine. X
Close the doors and tailgate. X
Couple up the trailer. X
Establish the electrical connection between
the vehicle and the trailer. X
Check that the trailer lighting system is work-
ing. X
Push the combination switch upwards/down-
wards and check whether the corresponding
turn signal on the trailer flashes.
A trailer that is connected is recognized only
when the electrical connection is established
correctly and when the lighting system is work-
ing properly. The function of other systems also
depends on this, for example: R
ESP ®
R
PARKTRONIC R
Active Parking Assist R
Active Blind Spot Assist R
Active Lane Keeping Assist
Vehicles with AIR BODY CONTROL: if you couple
up a trailer, the vehicle always remains at high-
way level. Observe the following note when cou-
pling up a trailer: R
Unless highway level has been set manually,
the vehicle is automatically lowered to high-
way level. If a speed of 5 mph (8 km/h) has
been reached, this may be the case.
These restrictions apply to accessories that are
supplied with power via the trailer socket in your
vehicle, e.g. a rear bicycle rack.
Observe the maximum permissible trailer
dimensions (width and length).
Most U.S. states and all Canadian provinces
require by law: R
Safety chains between the towing vehicle and
the trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough play in the chains to make tight
cornering possible. R
A separate brake system for certain types of
trailer. R
Safety switch for braked trailers. Check the
specific legal requirements applicable to your
state.
If the trailer becomes detached from the tow-
ing vehicle, the safety feature applies the
trailer brakes. Towing a trailer There are several legal requirements for towing
a trailer, e.g. the maximum permissible speed.
Make sure that your car/trailer combination
complies with the local regulations: R
in your place of residence R
at your destination
The police and local authorities can provide reli-
able information.
To accumulate driving experience and accustom
yourself to the new handling characteristics,
practice the following at a location where there
is no traffic: R
Cornering R
Stopping R
Backing up
Check the following before the journey: R
Trailer tow hitch R
Safety switch for braked trailers R
Safety chains R
Electrical connections R
Lighting system R
Wheels and tires R
Load securing
Adjust the exterior mirrors so that you have a
clear view of the rear section of the trailer.
If the trailer is equipped with electronically con-
trolled brakes, pull away carefully in the car/
trailer combination. Brake manually using the
brake controller and check whether the brakes
function correctly.
Regularly check that the load is secure.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
The vehicle/trailer combination: R
is heavier R
is restricted in its acceleration and gradient-
climbing capability R
has an increased braking distance R
is affected more by strong crosswinds R
demands more sensitive steering R
has a larger turning circle
Avoid sudden steering movements.
Avoid braking abruptly. If possible, brake gently
at first to allow the trailer to run on. Then,
increase the braking force rapidly.Towing a trailer 205
Driving and parking Z

When overtaking, pay particular attention to the
extended length of your vehicle/trailer combi-
nation.
Due to the length of the vehicle/trailer combi-
nation, you require additional road space when
overtaking before you can change back to the
original lane.
If the automatic transmission repeatedly shifts
between gears on uphill or downhill gradients,
shift to a lower gear.
Driving in a lower gear and at a reduced speed
decreases the risk of engine damage.
If the coolant temperature increases signifi-
cantly when climate control is switched on,
switch climate control off.
Coolant heat can also be dissipated by opening
the windows and switching the ventilation
blower and the interior temperature to the high-
est level.
Decoupling a trailer
G WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
G WARNING
Vehicles with level control:
The vehicle is lowered as soon as you discon-
nect the trailer cable. This could result in your
limbs or those of other people that are
between the vehicle body and tires or under-
neath the vehicle being trapped. There is a
risk of injury.
Make sure that nobody is in the immediate
vicinity of the wheel housings or under the
vehicle when you disconnect the trailer cable.
! Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake. X
Apply the vehicle's parking brake manually. X
Shift the transmission to position ] . X
Close all doors and the tailgate. X
Switch off the engine. X
Secure the vehicle and trailer against rolling
away. X
Remove the trailer cable. X
Remove the safety chains, if there are any. X
Uncouple the trailer.
Removing the ball coupling X
Observe the manufacturer's installation
instructions. X
Press the protective cap into the ball coupling
recess. X
Make sure that the protective cap is firmly in
place.
Observe the loading guidelines ( Y
page 278)
and the safety notes regarding stowage spaces
( Y
page 278).
Information on cleaning and care of the trailer
tow hitch ( Y
page 316).
Trailer power supply
! Accessories with a maximum power con-
sumption of 180 W can be connected to the
permanent power supply.
You must not charge a trailer battery using the
power supply.
The trailer socket of your vehicle is equipped at
the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics.
Permissible trailer loads and trailer
drawbar noseweights
Weight specifications
The gross trailer weight is calculated as the
weight of the trailer plus the weight of the load
and the trailer's equipment.206
Towing a trailer
Driving and parking

You will find permissible trailer loads under
"Technical data" ( Y
page 371).
Loading a trailer R
When loading the trailer, make sure that nei-
ther the permissible gross trailer weight nor
the permissible gross vehicle weight are
exceeded. The permissible gross vehicle
weight is indicated on the identification plate
on the B-pillar on the driver's side of the vehi-
cle.
You can find the maximum permissible values
on the type plates of your vehicle and the
trailer. When calculating how much weight
the vehicle and trailer may carry, pay atten-
tion to the respective lowest values. R
The trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid
exceeding the permissible gross axle weight.
The permissible gross vehicle weight is indi-
cated on the identification plate on the B-pil-
lar on the driver's side of the vehicle.
Mercedes-Benz recommends a trailer load
where the trailer drawbar noseweight accounts
for 8% to 15% of the permissible gross trailer
weight.
Additional accessories, passengers and load
reduce the permissible trailer load and nose-
weight that your vehicle can tow.
Checking the vehicle and trailer weight R
Have the towing vehicle, including the driver,
passengers and load, and completely loaded
trailer weighed on a suitable weighing
machine. This will allow you to ensure that the
weights of the towing vehicle and trailer com-
ply with the maximum permissible values. R
Check the gross axle weight rating of the front
and rear axles, the gross weight of the trailer
and trailer drawbar load. Towing a trailer 207
Driving and parking Z

Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp and th e red I (US A only) or $
(Canada only) indicator lamp ligh t up.
The electric parking brak e is malfunctioning .
To release: X
Switc h off th e ignition and tur n it bac k on .X
Releas e th e electric parking brak e manually.
or X
Releas e th e electric parking brak e automatically ( Y
page 156).
If th e electric parking brak e still canno t be released:X
Do no t drive on .X
Consult a qualified specialist workshop .
The red I (US A only) or $ (Canada only) indicator lamp flashes
and th e yellow $ warning lamp lights up.
The electric parking brak e is malfunctioning .
To release: X
Switc h off th e ignition and tur n it bac k on .X
Releas e th e electric parking brak e manually.
To apply : X
Switc h off th e ignition and tur n it bac k on .X
Apply th e electric parking brak e manually.
If th e red I (US A only) or $ (Canada only) indicator lamp con-
tinue s to flash: X
Do no t drive on .X
Secur e th e vehicl e against rollin g away ( Y
page 357).X
Shift th e transmission to position ] .X
Turn th e fron t wheels toward s th e curb.X
Consult a qualified specialist workshop .Display messages 23 1
On-board computer and displays Z

minutes to be displayed (see the manufactur-
er's operating instructions). X
If the codes are different: select No on the
multimedia system.
The process is canceled.
Repeat authorization.
Authorization by entering a passkey (passcode): X
Select Bluetooth ®
name of the mobile phone.
The input menu for the passkey is displayed. X
Choose a one to sixteen-digit number combi-
nation as a passkey. X
Enter the passkey on the multimedia system. X
Press T to confirm.X
Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Switching between mobile phones If you have authorized more than one mobile
phone, you can switch between the individual
phones.
Multimedia system: X
Select Connect Device .X
Select a mobile phone from the device list.
Media mode
General notes If you wish to play external media sources, the
default display must already be turned on. Fur-
ther information on media mode (see the Digital
Operator's Manual).
The following external media sources can be
used: R
Apple ®
devices (e.g. iPhone ®
)R
USB devices (e.g. USB stick, MP3 player) R
CD R
DVD (COMAND) R
SD cards R
via devices connected by Bluetooth ®Activating media mode Multimedia system: X
Select Media { Devices .
The available media sources will be shown. X
Select the media source.
Playable files are played.
Inserting and removing an SD card Important safety notes
G WARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of children.
If a SD card is swallowed, seek medical atten-
tion immediately.
! If you are no longer using the SD card, you
should remove it and store it outside the vehi-
cle. High temperatures can damage the card.
Inserting an SD card The SD card slot is located in the stowage com-
partment under the armrest. X
Insert the SD card into the SD card slot until
the SD card engages. The side with the con-
tacts must face down. X
Select the media source ( Y
page 276).
Removing an SD card X
Press the SD card.
The SD card is ejected. X
Remove the memory card.
Connecting USB devices276
Operating system
Multimedia system

There are two USB ports in the stowage space
under the armrest. X
Connect the USB device to the USB port. X
Select the media source ( Y
page 276).
Operating system 277
Multimedia system Z

Stowage areas
Loading guidelines
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load: R
Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver's
door. R
The cargo compartment is the preferred place
to carry objects. R
Position heavy loads as far forwards as pos-
sible and as low down in the cargo compart-
ment as possible. R
The load must not protrude above the upper
edge of the seat backrests. R
Always place the load behind unoccupied
seats if possible. R
Hook in the cargo net when loading. R
Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection.
Stowage spaces
Important safety notes
G WARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction. R
Always stow objects in such a way that they
cannot be tossed about in these or similar
situations. R
Always make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets. R
Ensure that closable stowage spaces are
shut before beginning your journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines ( Y
page 278).278
Stowage areas
Stowage and features