Rselect a contact
Rselect a POI
You can search for a POI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance.
XSelect YesorSet as Intermediate Des‐tination.
Yescancels the current route guidance and
starts route calculation to the new destina-
tion.
Set as Intermediate Destination
adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
Connecting a mobile phone
Requirements
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions). The Bluetooth
®device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RMessages
iFurther information on suitable mobile
phones can be obtained on the Internet at:
http://www.mercedes-benz.com/
connect
iIn the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing a mobile
phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Audio 20:
XSelect Tel/®QConnectDeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
270Operating system
Multimedia system
COMAND:
XSelectPhoneQConnectDeviceQSearch for PhonesQStartSearch.
The availab lemob ilephones are displayed.
Symbols in the device list
Sym-
bolExplanation
ÏNew mob ilephone foun d,not yet
authorized.
ÑMobile phoneisauthorized, but is
not connected.
#Mobile phoneisauthorized and
connected.
Connecting a mobile phone
Authorization using Secure SimplePairing:
XSelect mob ilephone.
A co de is displ ayedinthe multimed iasystem
and on the mob ilephone.
XIfcodes match: select Yeson the multimedia
system.
XConfirm co deon the mob ilephone. Depend-
ing on the mob ilephone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profile s. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
XIf the codes are different: selectNoon the
multimedia system.
The process iscanceled.
Repeat authorization.
Authorization byentering a passkey (passcode):
XSelect Bluetooth®name of the mob ilephone.
The input menu for the passkey is displayed.
XChoose a one to sixteen-digit number co mbi-
nation as a passkey.
XEnter the passkey on the multimedia system.
XPress¬to confirm.
XEnter and confirm the passkey on the mob ile
phone. Dependin g on the mobilephone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profile s. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the ind ividual
phones.
Multimedia system:
XSelect Connect Device.
XSelect a mobile phone from the device list.
Media mode
General notes
If you wishto play external media sources, the
default display must already be turned on. Fur-
ther information on media mode (see the Digital
Operator's Manual).
The following external media sources can be
used:
RApple®devices (e.g. iPhone®)
RUSB devices (e.g. USB stick, MP3 player)
RCD
RDVD (COMAND)
RSD cards
Rvia devices connected by Bluetooth®
Activating media mode
Multimedia system:
XSelect MediaQDevices.
The available media sources willbe shown.
XSelect the media source.
Playable files are played.
Inserting and removing an SD card
Important safety notes
GWARNING
SD cardsare small parts. They can beswal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SDcard out of the reach of ch ildren.
If a SD card is swallowed, seek medical atten-
tion immediately.
!If you are no longer using the SDcard,you
should remove it and store itoutside the vehi-
cle. High temperatures can damage the card.
Operating system271
Multimedia system
Z
Stowage compartments in the front
Glove box
XTo open:pull handle :and open glove box
flap ;.
XTo close: fold glove box flap ;upwards until
it engages.
Objects in A4 format or an iPad
®, for example,
can be stored in the glove box. For vehicles with
a perfume atomizer (
Ypage 123) the storage
space of the glove box is restricted.
The glove box can only be locked and unlocked
using the mechanical key (Ypage 78).
XTo lock: insert the mechanical key into the
lock and turn it 90° clockwise to position 2.
XTo unlock:insert the mechanical key into the
lock and turn it 90° counter-clockwise to
position 1.
Eyeglasses compartment
XTo open: press marking :.
The eyeglasses compartment opens down.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Stowage compartment in the front center
console
XBriefly press trim ;in the direction of the
arrow.
Cover :swings up.
Stowage compartment under the armrest
XTo open: press button :at front.
The stowage space opens.
274Stowage areas
Stowage and features
injury, particularly in the event of sudden
braking or a sudden change in direction.
Always close the cargo compartment floor
before a journey.
The following items are located beneath the
cargo compartment floor:
Rthe folding box
Rtire-change tool kit
Rthe TIREFIT
Rthe EASY-PACK load-securing kit
Opening/closing the cargo compart-
ment floor
XTo open: open the tailgate.
XPress handle :on ribbing ;down.
Handle :folds up.
XPull handle :and fold the cargo compart-
ment floor forward.
XFold out hook ?on the underside of the
cargo compartment floor and attach it to head restraint guide A.
XTo close:unclip the hook ?from the head
restraint guide A.
XHold tab=and fold the cargo compartment
floor back.
XPress the cargo compartment floor down until
it engages.
Locking/unlocking the cargo compart-
ment floor
1Cargo compartment floor unlocked
2Cargo compartment floor locked
The cargo compartment floor can be locked and
unlocked using the mechanical key.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Stowage areas283
Stowage and features
Z
XTo open:pull cover ;out by its top edge.
XTo remove the insert: push ribbing=from
the left side and pull insert :upwards.
XTo install the insert: install insert:from
above into the holder and press down into the
holder until it engages.
Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit.
Cigarette lighter (example)
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 127).
XTo open: open the stowage compartment
(Ypage 274).
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: push cover :of the stowage com-
partment closed.
12 V sockets
General notes
XTurn the SmartKey to position 1in the igni-
tion lock (Ypage 127).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine.
If you have connected a device to the 12 V
socket, leave the cover of the stowage com-
partment open. This prevents the cover from
being blocked.
Socket in the front center console
12 V socket (example)
XTo open: open the stowage compartment
(Ypage 274).
XLift up the cover of socket ;.
XTo close:push cover :of the stowage com-
partment closed.
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Stowage and features
Z
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 127).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelectYesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines:
294Features
Stowage and features
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. You will see the
Roadside Assistance Con‐
nectedmessage in the display. If the Vehicle
Health Check can be started, the RequestforVehicle Diagnostics Received Startvehicle diagnostics?message appears in
the display.
XPress the Yesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 127).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle Diagnostics:
Transferring Data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 31).
Features295
Stowage and features
Z
door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA:Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
(
Ypage 273).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(Ypage 297).
Garage door remote control Ais not included
with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 127).
XSelect one of buttons ;to? to use to con-
trol the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the integrated
garage door opener.
The garage door opener is in programming
mode. After a short time, indicator lamp :
lights up yellow.
Indicator lamp :lights up yellow as soon as
button ;,=or? is stored for the first time.
If the selected button has already been pro-
grammed, indicator lamp :will only light up
yellow after ten seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The rolling code
must be synchronized (
Ypage 298).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Features297
Stowage and features
Z