2017 MERCEDES-BENZ GLC COUPE Comand Manual

Your multimediasyste mequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipment of your multi-
media system, as available at th etime of going
to press. Country-specifi cdifference sare pos -
sible. Bear in min dthat your vehicle may no t
feature all function sdescribed here. Thi salso
applies to safety-relevan tsystems an dfunc-
tions.
Read th einformation on qualifie dspecialis t
workshop sin th evehicle Operator's Manual.
Important safet ynotes
GWARNING
If you operat einformation systems an dcom-
munication equipment integrated in th evehi-
cl e whil edriving, you will be distracted from
traffic conditions. You could also los econtro l
of th evehicle. There is aris kof an accident.
Only operat eth eequipment when th etraffic
situation permits. If you are no tsur ethat this
is possible, par kth evehicle payin gattention
to traffic condition san doperat eth eequip-
men twhen th evehicle is stationary.
You mus tobserv eth elegal requirements fo rth e
country in whic hyou are drivin gwhen operatin g
th esystem.
General notes
Connection difficulties whil eth evehi-
cle is in motion
The connection may be los tif:
Rth emobile phone networ kcoverage is insuf -
ficien t
Rthevehicle has moved into amobile phone
cell wit hno free channels
Rth eSI M car dused is no tcompatible wit hth e
networ kavailable
Function restrictions (Canada)
You will no tbe able to use th eMercedes-Ben z
Apps an dInternet connection ,or will no longer
be able to use them, or may hav eto wait befor e
usin gthem, in th efollowin gsituations:
Rif your mobile phone is switched of f
Rif your mobile phone has notbee nenable dfo r
Internet access
Rif th eBluetoot h®function is switched of fon
th emultimedia syste man dth edesire dphone
is suppose dto be connecte dvia Bluetoot h
®
Rif theBluetoot h®function is switched of fon
th emobile phone an dth ephone is suppose d
to be connecte dvia Bluetoot h
®
Rif themobile phone is no tconnecte dvia US B
an dth ephone is suppose dto be connecte d
via US B
Rif either th emobile phone networ kor th e
mobile phone doe sno tallo wsimultaneous
use of aphone an dan Internet connection
Rif th emobile phone has no tbee nenable dfo r
Internet access via Bluetoot h®and/or USB
The driver is no tpermitte dto cal lup websites
whil edrivin gan duse of th eMercedes-Ben z
Apps is restricted.
iIt is possible that you may no tbe able to
receiv ecalls when an In ternet connection is
active .Thi sdepends on th emobile phone an d
th emobile phone networ kused .
Conditions for access
USA: to use Mercedes-Ben zApps an dInternet
access ,mbrace mus tbe activated an dopera-
tional. Furthermore, mbrace mus tbe activated
fo rMercedes-Ben zApps an dInternet access .
Tak enote of th econnection priorities .An emer-
gency cal lhas th ehighes tpriority. Whe n aser-
vic ecall, e.g. abreakdown servic ecal lor th eMB
Info Call, is active ,an emergency cal lcan still be
initiated. Aservic ecall, on th eother hand, has
priorit yover acurren tInternet connection .
Therefore, you canno testablis han Internet con-
nection durin g aservic ecall.
Canada: amobile phone mus tbe connecte dvia
Bluetoot h
®(Ypage 91) or US B (Ypage 156)
wit hth emultimedia system. Furthermore, you
need avali dmobile servic econtrac twit h a data
Conditions for access119
Online and Internet functions
Z

option, which is used to calculate the associated
connection costs.
Conditions for a Bluetooth
®connection
RThe mobile phone supports at least one of the
Bluetooth®profiles DUN (Dial-UpNetwork-
ing) or PAN (Personal AreaNetwork).
The Bluetooth
®profiles DUN and PAN enable
the Internet connection of the mobile phone
to be made available to the system.
Conditions for a USB connection
RThe mobile phone supports at least one of the
USB classes:
-RNDIS ( Remote Network DriverInterface
Specification)
-CDC/NCM (Network ControlModel)
-CDC/ECM (Ethernet ControlModel)
-CDC/ACM (Access ControlModel)
The USB classes enable the mobile phone
Internet connection to be made available to
the system.
The terms of use are shown when the system is
used for the first time and then once a year
thereafter. Only read and accept the terms of
use when the vehicle is stationary.
The driver is not permitted to call up websites
while driving and use of the Mercedes-Benz
Apps is restricted.
iThe availability of individual Mercedes-Benz
Apps may vary depending on the country.
Setting up an Internet connection
(Canada)
Procedure and general information
In order to set up a mobile phone for Internet
access, your mobile phone must be connected
to the multimedia system via Bluetooth
®
(Ypage 91) or USB (Ypage 144).
If you are using Internet access for the first time,
you must enable the connected mobile phone
for Internet access (
Ypage 120). If the con-
nected mobile phone supports the Bluetooth®
PAN profile or the USB classes RNDIS,
CDC/NCM or CDC/ECM, you do not need to
make additional settings. The Internet connec-
tion is established. If the connected mobile
phone does not support the named Bluetooth
®
profile or the named USB classes, predefined (
Ypage 121) or manual access data
(Ypage 121) must be set.
While initializing the mobile phone for the Inter-
net connection, access data which is already on
the mobile phone may be overwritten. You
should therefore check the settings on the
mobile phone (see the manufacturer's operating
instructions).
Enabling the mobile phone for Inter-
net access
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Configure Internet Settings:
turn and press the controller.
A message is displayed telling you that the
settings for the Internet functions depend on
your mobile phone network provider and your
mobile phone.
If a mobile phone has already been enabled,
the device list is displayed.
XTo select Start Search: turn and press the
controller.
Mobile phones are displayed that:
Rare connected to the multimedia system
Rfulfill the conditions for the Internet func-
tions
Rhave not yet been set up for the Internet
function
XTo select a mobile phone from the device list: turn the controller and press to confirm.
If the mobile phone supports the Bluetooth
®
PAN profile or the USB classes RNDIS, CDC/
NCM or CDC/ECM, Internet access is set up.
You can use the Internet functions.
If the connected mobile phone does not sup-
port the named Bluetooth
®profile or the
named USB classes, predefined (Ypage 121)
or manual access data (Ypage 121) must be
set.
120Setting up an Internet connection (Canada)
Online and Internet functions

Setting access data of the mobile
phone network provider
Selecting the predefined access data of
the mobile phone network provider
XTo select Predefined Settings: turn and
press the controller.
A list of countries appears.
If the mobile phone network provider provides
multiple access data options, the relevant
access data still has to be selected. This
depends on the data package used, for example.
To check whether the predetermined dial-in
data corresponds with the dial-in data provided by your mobile phone network provider, pro-
ceed as follows (
Ypage 122) and select Man‐ual Settings. The access data is displayed.
The access data for the mobile phone network
provider is selected once for the mobile phone
connected and is loaded again each time the
mobile phone is connected. Establishing a con-
nection (
Ypage 123).
You must set the access data of the mobile
phone network provider who provides the SIM
card and the associated data package (access
settings) for the connected mobile phone. The
access data remains the same when you are in a
different country (roaming). The access data of
another network is notselected.
Manually setting the access data of the
mobile phone network provider
XTo select Manual Settings: turn and press
the controller.
An overview of the provider settings appears.
XSet access data (Ypage 121).
XTo select ConfirmSettings: turn and press
the controller.
The access data for the mobile phone network
provider is selected once for the mobile phone
connected and is loaded again each time the
mobile phone is connected. Establishing a con-
nection (
Ypage 123).
You must set the access data of the mobile
phone network provider who provides the SIM
card and the associated data package (access
settings) for the connected mobile phone. The
access data remains the same when you are in a
different country (roaming). The access data of
another network is notselected.
Setting access data
Set the access data in accordance with your
data package. You can contact your mobile
phone network provider to obtain the precise
access data.
Setting up an Internet connection (Canada)121
Online and Internet functions
Z

Explanation of the access data
Input fieldMeaning
Phone Num‐ber:Access number for estab-
lishing the connection
The access number
depends on the mobile
phone used. For GSM/
UMTS mobile phones,
*99***1#
is used as a
standard.
AccessPoint:APN network access point
(Access PointName)
You can obtain this infor-
mation from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers and mobile
phones.
PDP Type:Internet protocol used.
You can obtain this infor-
mation from your mobile
phone network provider.
User ID:The user identification can
be obtained from your
mobile phone network pro-
vider.
Entry is not necessary for
all mobile phone network
providers.
Password:The password can be
obtained from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers.
Auto DNS:Automatic allocation of
DNS servers is activated. If
the function is deactivated,
the DNS server addresses
must be entered manually.
DNS (Domain Name
Service).
DNS1:
DNS2:
Fields for entering the DNS
server addresses manually.
The address can be
obtained from your mobile
phone network provider.
Managing existing access data
Calling up the device list
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Configure Internet Settings:
turn and press the controller.
The device list is displayed.
Editing the access data
The mobile phone must be connected with the
system for the access data to be changed.
When the Internet connection is active, you can-
not edit or delete the access data of the cur-
rently set mobile phone network provider.
XCall up the device list (Ypage 122).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Change Configuration: turn and
press the controller.
XSelect Predefined SettingsorManualSettings.
The provider settings are displayed.
In order to edit the access data of the mobile
phone network provider you have two options:
ROption 1: select the predefined access data of
the mobile phone network provider
(
Ypage 121).
ROption 2: manually set the access data of the
mobile phone network provider (Ypage 121).
Canceling Internet access permission
for a mobile phone
XCall up the device list (Ypage 122).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Delete Configuration: turn and
press the controller.
A prompt appears asking whether you wish to
delete the Internet configuration.
XTo select Yes: turn and press the controller.
The Internet access permission for the mobile
phone is now canceled. The mobile phone can
122Setting up an Internet connection (Canada)
Online and Internet functions

now no longer be used by the system for
Internet functions.
Setting automatic disconnection of
the Internet connection
If a preset time has elapsed during which the
Internet functions have not been used, the Inter-
net automatically disconnects.
XCall up the device list (Ypage 122).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo selectG: slide 9the controller.
XTo select Disconnect AutomaticallyWhen Inactive: turn and press the control-
ler.
XTo select 5 Minutes,10 Minutesor 20Minutes: turn and press the controller.
Managing all Internet devices
If multiple mobile phones have been enabled for
Internet usage, these can be given priorities.
The system then selects the mobile phone with
the highest priority to establish an Internet con-
nection.
XCall up the device list (Ypage 122).
XTo highlight the mobile phone: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Manage All Internet Devices:
turn and press the controller.
A menu appears.
XTo highlight a mobile telephone: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Change Device Priority: turn
and press the controller.
XTo move the desired mobile phone up or
down: turn and press the controller.
The mobile phone's priority is changed.
The priority of the mobile phones is deter-
mined by the hierarchy. The mobile phone at
the top of the list has the highest priority.
Establishing/ending the connection
Establishing the connection
Read the conditions for establishing a connec-
tion (Ypage 119).
A connection can be established, for example
by:
Rentering a web address (Ypage 126)
Rcalling up a Mercedes-Benz App
(Ypage 124)
Rcalling up a favorite
Restablishing an Internet connection via a Wi-Fi
device.
The "Allow shared Wi-Fi usage" option must
be activated in the multimedia system for
this. (
Ypage 37)
Ending the connection
XPress Cancelin the connections window.
Calling up Internet functions
XTo show the main function bar: slide 5the
controller.
XTo select ®: turn and press the controller.
The menu with the Internet functions is dis-
played.
Establishing/ending the connection123
Online and Internet functions
Z

Connection status
:Display of existing connection and signal
strength of the mobile phone network
In most cases, the current connection status is
then shown in the status bar when you switch to
another main function.
Detailed connection status
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Connection Status: turn and
press the controller.
The following information is displayed:
Rthe volume of transferred data
Rconnection status
Rthe device name of the mobile phone
Ending the connection
USA: you cannot cancel the connection your-
self. The Internet connection is automatically
terminated if the system does not recognize any
user input within a five-minute time period.
Canada:
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select ©: turn and press the controller.
If the mobile phone Internet connection is can-
celed, the multimedia system tries to reconnect.
You should therefore always end the connection
in the multimedia system.
Mercedes-Benz Apps
General notes
To be able to use Mercedes-Benz Apps, you have
to register and confirm the terms and condi-
tions.
Calling up Mercedes-Benz Apps
XCall up Internet functions (Ypage 123).
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo call up the app: turn and press the con-
troller.
You can find further Mercedes-Benz Apps and
information under:
http://apps.mercedes-benz.com/apps/
iThe available features are country-depend-
ent.
License fees may be applicable.
Mercedes-Benz Companion
Introduction
The Mercedes-Benz Companion app is available
in the USA.
Mercedes-Benz Companion enables door-to-
door navigation.
Door-to-door navigation means:
RThe current destination is transferred from
the vehicle's multimedia system to an exter-
nal device (iPhone
®or Apple Watch®).
This enables you to continue navigating to a
destination which is in a pedestrian zone, for
example.
RConversely, a destination can be selected on
the external device and transferred to the
vehicle's multimedia system.
Requirements
Observe the following requirements for using
Mercedes-Benz Companion:
RThe iPhone®must be switched on and logged
into a mobile phone network.
RThe iPhone®must have an IOS version higher
than version 8.0.
124Mercedes-Benz Companion
Online and Internet functions

RMercedes-Benz Companion must be installed
and activated on the iPhone®. For further
information (see the description in the app
store).
RThe iPhone®must be connected to the mul-
timedia system (Ypage 91).
RMercedes-Benz Companion must be author-
ized on the multimedia system (Ypage 125).
RTo use door-to-door navigation, confirm the
prompts on the iPhone®and enable location
access.
Authorizing Mercedes-Benz Compan-
ion
If you wish to use Mercedes-Benz Companion
with the multimedia system, you must first
authorize it.
If you wish to use door-to-door navigation, you
must confirm the prompts on your iPhone
®and
enable location services.
On the multimedia system
XSwitch on the multimedia system.
A prompt appears asking for permission for
Mercedes-Benz Companion to connect with
the vehicle.
XGive authorization.
On the iPhone
®
XCall up Mercedes-Benz Companion.
A prompt will appear asking you whether you
wish Mercedes-Benz Companion to display
messages and access your location.
XGive permission.
Door-to-door navigation using Mercedes-
Benz Companion can now be used.
Door-to-door navigation (transferring
a destination from the vehicle to an
external device)
You can transfer the destination from the vehi-
cle to an iPhone®or Apple Watch®.
This way, you can navigate on foot to a destina- tion that cannot be reached by vehicle. In the vehicle
XSwitch off the engine and remove the Smart-
Key.
The current destination and the vehicle's
location are transferred from the multimedia
system to the iPhone
®or Apple Watch®.
On the iPhone
®
XSelect the destination and select the pedes-
trian symbol.
XStart navigation.
If using the iPhone®to navigate, you will be
guided to your destination via navigation dis-
plays and spoken instructions.
If you use an Apple Watch
®, navigation is
done via the watch.
The Apple Watch
®assists you with route guid-
ance by vibrating, emitting acoustic signals
and giving spoken commands.
Door-to-door navigation (transferring
a destination from an external device
to the vehicle)
You can transfer the destination from an exter-
nal device to the vehicle's multimedia system:
Rvia the Apple Watch®
Rvia the iPhone®
On the iPhone®
XSelect Mercedes-Benz Companion.
XSelect Send a Destination.
XEnter the destination.
A list of possible destinations is displayed.
XSelect the destination.
XTransfer the destination to the vehicle.
On the Apple Watch
®
XSelect Mercedes-Benz Companion.
XSelect Send to car.
XSelectFind destinations.
XSay the destination.
XConfirm the entered text with Done.
A list of possible destinations is displayed.
XSelect the destination.
XTransfer the destination to the vehicle.
Mercedes-Benz Companion125
Online and Internet functions
Z

In the vehicle and on the multimedia system
XSwitch on the multimedia system.
The destination in the Apple Watch®or
iPhone®is transferred to the multimedia sys-
tem.
XAccept the displayed destination.
Route guidance starts.
iYou also have the option of transferring des-
tinations or coordinates from other applica-
tions to Mercedes-Benz Companion.
Navigating to the vehicle
You can be guided to the vehicle's location:
Rvia the Apple Watch®
Rvia the iPhone®
On the iPhone®
XSelect Send a Destination.
XSelect the vehicle location and the pedestrian
symbol.
XStart navigation.
On the Apple Watch
®
XSelect Locate Car.
XSelect the car symbol.
XStart navigation.
iUsing Mercedes-Benz Companion you can
display different types of vehicle information.
Web browser
Calling up a website
Function restrictions
Internet pages cannot be shown while the vehi-
cle is in motion.
Entering a web address
XCall up Internet functions (Ypage 123).
XTo select www: turn and press the controller.
An input menu for the web address is dis-
played.
XEnter characters using the controller or the
number keypad.
XTo finish entry and call up a website: select
¬.
Selecting a web address from the list
XWhen the character bar is displayed, slide
5 the controller.
XTo select the desired web address: turn and
press the controller.
The web address can still be changed as
desired.
XTo call up a website: select ¬.
The website is called up.
Navigating the website
StepResult
XTurn the controller.Navigates from one
selectable item (e.g.
link, text field or
menu) to the next and
highlights the respec-
tive element on the
website.
Sliding the controller:
XLeft or right 1
XUp or down4
XDiagonally2
Moves the pointer on
the page.
126Web browser
Online and Internet functions