2017 MERCEDES-BENZ GLA SUV towing

?
Vanity mirror
A Mirror cover
Vanity mirror in the sun visor Mirror light
:only functions if the sun visor is
clipped into retainer ;and mirror cover Ahas
been folded up.
Glare from the side X
Fold down the sun visor.
X Pull the sun visor out of retainer ;.
X Swing the sun visor to the side. Ashtray
Front ashtray !
The stowage space under the ashtray is not
heat resistant. Before placing lit cigarettes in the ashtray, make sure that the ashtray is
properly engaged. Otherwise, the stowage
space could be damaged. X
Vehicles with a stowage compartment
cover:
press the lower section of cover :.
The stowage compartment opens.
X To remove the insert: lift insert=up; and
out.
X To refit the insert: press insert=into the
holder until it engages.
i If you remove the ashtray insert, you can use
the resulting compartment for stowage. Rear-compartment ashtray
X
To open: pull cover =out by its top edge.
X To remove: pull insert;by recess :in the
direction of arrow ?until it audibly releases.
X Lift insert ;up and out.
X To fit the insert: fit insert;from above into
the holder and press down until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
Your attention must always be focused on the
traffic conditions. Use the cigarette lighter only when road and traffic conditions permit. 298
FeaturesStowing and features

X
Turn the key to position 2in the ignition lock
(Y page 144).
X Vehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot. 12 V sockets
General notes X
Turn the key to position 1in the ignition lock
(Y page 144).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as mobile phone chargers.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
An emergency cut-off ensures that the on-board
voltage does not drop too low. If the on-board
voltage is too low, the power to the sockets is
automatically cut. This ensures that there is suf- ficient power to start the engine.
Socket on the front centre console X
Vehicles with a stowage compartment
cover:
press the lower section of the cover.
The stowage compartment opens.
X Lift up the cover of the socket. Socket on the rear-compartment centre
console X
Pull the cover out by the top of its handle
edge.
X Lift up the cover of the socket.
Socket in the luggage compartment X
Lift up the cover of socket :. Mercedes-Benz emergency call sys-
tem
Information on these requirements can be found in the separate operating instructions. X
To open: press cover :briefly.
X To make an emergency call: press SOS but-
ton ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz emergency call centre.
X After the emergency call, close cover :. Features
299Stowing and features Z

You will see a message if:
R a connection to the Mercedes-Benz emer-
gency call centre cannot be made
R a call has not been automatically forwarded
to the public emergency call centre
In this case, dial the 112emergency number
on your mobile phone.
You can find more information on the Mercedes-
Benz emergency call system in the separate
operating instructions. Mobile phone
Important safety notes G
WARNING
If you operate mobile communication equip-
ment while driving, you can be distracted from the traffic situation. This could also cause you
to lose control of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating mobile communications equipment in
the vehicle.
If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may do so only if the traffic situation per-
mits. You may otherwise be distracted from the traffic conditions, cause an accident and injure
yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk posed
by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in the
vehicle
R that mutual interference between the vehicle
electronics and mobile phones is minimised An exterior aerial has the following advantages:
R it conducts the electromagnetic fields gener-
ated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have an exterior aerial
Information on retrofitting two-way radios and
mobile phones (RF transmitters) (Y page 350).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
You can connect a Bluetooth
®
-capable mobile
phone with the multimedia system via the Blue-
tooth ®
interface. This also applies if your vehicle
is equipped with convenience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting Blue-
tooth ®
-capable mobile phones with the multi-
media system can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when you
use the phone depend on your mobile phone
model and service provider.
Using a mobile phone To connect a mobile phone to the exterior aerial
and charge it, insert it into the mobile phone
bracket.
X Open the telephone compartment
(Y page 290).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc-
tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to 300
FeaturesStowing and features

charge the mobile phone, you must connect it to
a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the phone using the
6and
~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 225).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred
over to the mobile phone. It is then possible to
continue the conversation on the mobile phone.
Mobile phone bracket in the stowage
compartment You can fold the pre-installed bracket up to
improve access to the stowage space beneath
it.
Further information about the stowage com-
partment (Y
page 290).
X To fold the bracket up: press button:.
X To fold the bracket down: press the bracket
down and allow it to engage. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a
risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormat. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile tele-
phone reception. This is particularly the case for conductive or metallic-coated films. You can
obtain information about anti-glare film from a
qualified specialist workshop. Features
301Stowing and features Z

Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency. !
When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Distance Pilot DISTRONIC and the HOLD
function in the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmission
is in position Nwhen washing your vehicle in
a tow-through car wash. The vehicle could be
damaged if the transmission is in another
position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely
R the blower is switched off
R the windscreen wiper switch is at position
0
R the 360° camera or the reversing camera is
deactivated
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet. 308
CareMaintenance and care

Where will I find...?
Reflective safety jacket
Removing and stowing the reflective
safety jacket The reflective safety jackets are located in front
door stowage compartments :. Reflective
safety jackets can also be stored in the rear door stowage compartments.
X To remove: pull out the safety jacket bag
containing the reflective safety jacket.
X Open the safety jacket bag and pull out the
reflective safety jacket.
X To stow: fold the reflective safety jacket, roll
it up and stow it in the safety jacket bag.
X Replace the safety jacket bag into stowage
compartment :.
i Remove a new reflective safety jacket from
its packaging material before sliding it into
the stowage compartment. The packaging
material may otherwise cause it to slip out or
make removing it difficult.
Observe the legal requirements for each indi-
vidual country. Notes on reflective safety jackets :
Maximum number of washes
; Maximum wash temperature
= Do not bleach
? Do not iron
A Do not use a tumble dryer
B Do not dry-clean
C This is a class 2 jacket
R The reflective safety jackets meet the require-
ments defined by the legal standard only:
- if the correct size is used and
- if the reflective safety jackets are correctly
fastened
R Before use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
R The reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
R The maximum number of washes specified is
not the only factor influencing the life span of the reflective safety jackets. Their life span
also depends on use, care, storage etc.
R The reflective safety jackets should be dis-
posed of and replaced with new ones:
- after 15 washes, and/or
- if the reflective strips have become
scratched, and/or
- if the backing material and/or reflective
strips have become soiled with dirt that
cannot be cleaned off, and/or
- the fluorescence has faded e.g. due to the
effects of sunlight
R Dispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company. Where will I find...?
315Breakdown assistance

X
Pull tab :upwards.
X Remove fire extinguisher ;.
Have the fire extinguisher refilled after each use and checked every one or two years. It may oth-
erwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the luggage
compartment floor.
Vehicles with a tyre-change tool kit: the tyre-
change tool kit is in the stowage well under the
luggage compartment floor.
Vehicles with an emergency spare wheel, see
"Removing the emergency spare wheel"
(Y page 348).
Apart from some country-specific variants, vehi- cles are not equipped with a tyre-change tool kit.Some tools for changing a tyre are specific to
the vehicle. For more information on which tyre-
changing tools are required and approved for
performing a tyre change on your vehicle, con-
sult a qualified specialist workshop.
Necessary tyre-changing tools may include, for
example:
R jack
R wheel chock
R Wheel wrench
R Centring pin
i The jack weighs approximately 3.4 kg.
The maximum load-bearing capacity of the
jack can be found on the adhesive label on the jack.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe-
cialist workshop. Vehicles with a TIREFIT kit :
Tyre inflation compressor
; Towing eye
= Tyre sealant bottle
X Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 295).
X Use the TIREFIT kit (Y page 319) or remove it.
Towing eye =is located under tyre inflation
compressor :.
i The tyre inflation compressor weighs
approximately 1.2 kg.
The tyre inflation compressor is maintenance-
free. If there is a malfunction, please contact a qualified specialist workshop.
Vehicles with a tyre-change tool kit X
Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 295).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Folding wheel chock Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 318) Flat tyre
317Breakdown assistance

X
Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using the jump
lead. Connect the jump lead to donor battery Bfirst.
X if the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the empty battery a little
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point Aand negative terminal ?, then from positive
clamp ;and positive terminal =. Each time, begin at the contacts on your own vehicle.
X Close cover :of positive clamp ;after removing the jump leads.
X Close the bonnet.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing away and tow-starting
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the engine is not running
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 351).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to the
towing eyes or, if available, to the trailer tow Towing away and tow-starting
327Breakdown assistance Z