2017 MERCEDES-BENZ GLA-Class ignition

Display messagesPossible causes/consequences andMSolutions
indicatorlamp remain slit or goe sout depend son how OCS clas-
sifies th eoccupant .
If th econdition sare no tfulfilled ,th esystem is no toperating cor-
rectly.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th eOccupant Classification System,
see (
Ypage 51) .
Front Passenger
AirbagEnabledSee
Operator' sManual
The front-passenger air bag and front-passenger knee bag are
enabled during th ejourney, eve nthough :
Rachild, asmall adult or an objec tweighin gless than th esys-
tem' sweight threshold is locate don th efront-passenger seat
or
Rth efront-passenger seat is unoccupied
The system may detec tobjects or forces applying additional
weight on th eseat .
GWARNIN G
The front-passenger fron tair bag and front-passenger knee bag
may be triggered unintentionally.
There is an increase dris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 171).
XSwitchth eignition off.
XOpe nth efront-passenger door.
XRemove th echild and th echild restrain tsystem from th efront-
passenger seat .
XMakesur ethat there are no objects on th eseat addin gto th e
weight .
The system may otherwise detec tth eadditional weight and
interpret th eseat occupant's weight as greate rthan it actually
is.
XKee pth eseat unoccupied ,close th efront-passenger doo rand
switch on th eignition .
XObserveth ePASSENGER AI RBA Gindicato rlamp sin th ecenter
console and th emultifunction display and chec kth efollowing :
246Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Seat unoccupied and ignition switched on :
Raself-diagnosi sis carrie dout .The PASSENGER AI RBA GOF F
and PASSENGER AI RBA GON indicato rlamp smus tligh tup
simultaneousl yfo rapproximately six seconds
Rth ePASSENGER AI RBA GOF Findicato rlamp mus tthen ligh t
up and remain lit after th eself-diagnosis. If th eindicato rlamp
is on ,OCS has deactivated th efront-passenger fron tair bag
and front-passenger knee bag (
Ypage 51)
RtheFront Passenger Air Bag Enable dSee Opera‐
tor's Manualor Front Passenger Air Bag Disabled
See Operator' sManualdisplay message smus tno tbe
shown in th emultifunction display
XWait fo r aperiod of at leas t60 seconds until th enecessar ysys-
te m checks hav ebeen completed.
XMak esur ethat th edisplay message sdo no tappea rin th emul-
tifunction display.
If these condition sare fulfilled ,th efront-passenger seat can be
occupied again .Whether th ePASSENGER AI RBA GOF For ON
indicato rlamp remain slit or goe sout depend son how OCS clas-
sifies th eoccupant .
If th econdition sare no tfulfilled ,th esystem is no toperating cor-
rectly.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th eOccupant Classification System,
see (
Ypage 51).
Lights
i
Vehicles wit hLE Dbulbs in th eligh tclusters :
The display message fo rth ecorrespondin glamp only appears when all of th eLEDs in th e
lamp hav efailed.
Display messages24 7
On-board computer and displays
Z

SmartKey
Display messagesPossible causes/consequences andMSolutions
Â
Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correct SmartKey.
Â
TakeYourKeyfrom
Ignition
The SmartKey is in the ignition lock.
XRemove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
XVisit a qualified specialist workshop.
Â
ReplaceKeyBattery
The SmartKey battery is discharged.
XChange the battery (Ypage 80).
Â
Don't Forget Your
Key
The display message is shown for a maximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The SmartKey is not in the ignition lock.
XTake the SmartKey with you when you leave the vehicle.
Â
Key Not Detected
(red display message)
The SmartKey is not in the vehicle.
A warning tone also sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 171).
XLocate the SmartKey.
A warning tone also sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 171).
XInsert the SmartKey into the ignition lock and bring into key
mode.
Display messages265
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Â
Key Not Detected
(whitedisplay mes -
sage )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbe detected:
XOperat eth evehicl ewit hth eSmartKey in th eignition lock.
Â
Remove'Start 'But‐
ton and Insert Key
The SmartKey is continually undetected.
KEYLESS-GO is temporarily malfunctionin gor is defective. Awarn -
in g tone also sounds.
XInser tth eSmartKey into th eignition loc kand tur nit to th e
desire dposition .
XVisitaqualified specialist workshop .
Warning and indicator lamps in th einstrument cluste r
General notes
Some systems carry out aself-diagnosi swhen th eignition is switched on .Therefore ,som e
indicato rand warnin glamp smay ligh tup or flas htemporarily. This behavio ris non-critical.
These indicato rand warnin glamp sonly indicate amalfunction if they ligh tup or flas hafter
startin gth eengin eor whils tdriving.
Safet y
Sea tbelt s
ProblemPossible causes/consequences and MSolutions
ü
Afterstartin gth e
engine, th ered seat
belt warnin glamp lights
up fo r 6seconds.The seat belt warnin glamp reminds th edriver and fron tpassenger
to faste ntheir seat belts.
XFaste nyour seat belt (Ypage 46).
ü
Afterstartin gth e
engine, th ered seat
belt warnin glamp lights
up. In addition , awarn -
in g tone sounds fo rup
to 6seconds.The driver's seat belt is no tfastened.
XFaste nyour seat belt (Ypage 46).
The warnin gtone ceases .
266Warning and indicator lamps in the instrument cluster
On-board computer and displays

Engine
ProblemPossible causes/consequences andMSolutions
;
The yellow Check
Engine warning lamp
lights up while the
engine is running.There may be a malfunction, for example:
Rin the engine management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system
Rin the fuel system
The emission limit values may be exceeded and the engine may be
in emergency mode.
XVisit a qualified specialist workshop immediately.
iIn some states, you must immediately visit a qualified special-
ist workshop as soon as the yellow Check Engine warning lamp
lights up. This is due to the legal requirements in effect in these
states. If in doubt, check whether such legal regulations apply in the state in which you are currently driving.
æ
The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning.The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
æ
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion.
In addition, the ;
Check Engine warning
lamp may light up.The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.
XIf the fuel filler cap is closed: visit a qualified specialist work-
shop.
?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gage is at the
start of the scale.The temperature sensor for the coolant temperature gage is defec-
tive.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 171).
XConsult a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster275
On-board computer and displays
Z

System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
RThe indicator lamp in the SOS button doesnot come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
RThe indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RAfter the system self-diagnosis, the Inop‐
erativeorService Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To reg-
ister, press the ïMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if an air bag or Emergency Tensioning Device is
triggered.
iYou cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
Features293
Stowage and features
Z

iYou can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search & Send
General notes
iTo use "Search & Send", your vehicle
must be equipped with mbrace and a navi- gation system. Additionally, an mbrace ser-
vice subscription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps
®can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
www.maps.google.com and enter a desti-
nation address into the entry field.
XTo send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
iExample:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
XClick "Send".
iInformation on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
XSwitch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started.
XSelect Yesby turning cVdor sliding XVY
the COMAND controller and press Wto
confirm.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
iIf you select No, the address can be saved
in the address book.
iIf you have sent more than one destina-
tion address, each individual destination
must be confirmed separately.
iDestination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz vehi-
cles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock- ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
XContact the following service hotlines:
Features297
Stowage and features
Z

RUSA:Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
You will be asked for your password.
XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network is accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
XContact the following service hotlines:
RUSA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotelymessage appears in the
multifunction display. USA only: alternatively, the vehicle can be
locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
iThe vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce- ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
iIf the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle remote malfunction diagnosis
With the Vehicle Health Check, the Customer Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.
298Features
Stowage and features